trumpet Reviews & Product Details

Very slick and gets great feedback from prospects. Has made a huge impact on how we operate as a team. The thing I like best is the insights and getting notifications on when pods have been opened Review collected by and hosted on G2.com.

It can be quite hard to set up widgets- it's a bit manual and can be a bit frustrating when trying to add content. Some things are also a bit fixed in the platform. It's also a nightmare when trying to re-size a logo or just do anything with logo boards. Would be great if there was a way to make logos black and white or remove backgrounds Review collected by and hosted on G2.com.

How customisable it is. I can set up views to exactly what my customer needs and am not stuck to a standard template. I particularly enjoy how applicable it is to any stage of the customer lifecycle. Review collected by and hosted on G2.com.

As a CSM I use it at later stage in the customer lifecycle. Not just onboarding. As it currently stands it's quite manual to get data from calls into Trumpet via our AI recording tools Review collected by and hosted on G2.com.

What I like about trumpet is that it makes sharing sales materials and information with clients easier. Everything is in one place, so clients can easily access what they need without going back and forth through emails. It also helps keep things organized and makes the overall experience more professional and convenient. Review collected by and hosted on G2.com.

It might take some time for first-time users to get familiar with the platform and explore all its features. It would also be nice to have more customization options and integrations to make it easier to use based on different needs and workflows. Review collected by and hosted on G2.com.

Trumpet has completely changed the way our commercial team communicates with prospects. We use it every day. It lets me build slick, tailored workspaces very quickly, which means every interaction feels personal and well thought through. It's helped me speed up deal cycles by keeping everything in one place and making it easy for stakeholders to stay aligned.

The standout feature for me is the analytics. We can see exactly who logs into the pods and how long they spend on each section of every page. That level of insight is incredibly helpful.

The buying experience was also excellent. Liv was helpful and attentive throughout, and our onboarding & ongoing CS support with Vicki has been brilliant. She went above and beyond to get us live quickly. Integration with Hubspot and Slack was seamless - took just a few clicks. Review collected by and hosted on G2.com.

There’s honestly nothing I’d call a negative. It’s been smooth to use, reliable, and has added value from day one. If anything, I’m just excited to see what they release next. Review collected by and hosted on G2.com.

Trumpet has been a great addition to our team’s toolkit. It’s super easy to use and has genuinely improved the way we connect with prospects. I love how simple it is to create personalized, professional documents that look great and get attention—no more fumbling with design or formatting!

I also have to give a special mention to Maddi, our customer success manager. She’s been incredible, always quick to offer helpful advice and really patient with our questions. Thanks to her support, we’re using Trumpet to its full potential. Highly recommend both the tool and the team behind it! Review collected by and hosted on G2.com.

nothing, they constantly update the product Review collected by and hosted on G2.com.

Since we adopted trumpet, my average sales cycle has shaved off nearly a third. Proposals, quotes, contracts, even onboarding checklists. No more juggling five tools for one deal. AI that actually does the work instead of just suggesting it. Review collected by and hosted on G2.com.

Hard to point out flaws when the team keeps ironing them out before I even notice. Review collected by and hosted on G2.com.

I love using it and my prospects do too, I always get lots of compliments on the portal and how easy it is for them. MAPs have been a gamechanger since we started to use them. Also love Copilot and turning my call transcripts into detailed action plans, exec summaries etc. Review collected by and hosted on G2.com.

Nothing, the support is great if there is ever an issue, the best support in our tech stack. Review collected by and hosted on G2.com.

An incredibly easy tool to understand and build, and the team behind it are great! Working with Vicki on standing Trumpet up for our commercial team has been so easy - always there whenever I have questions and providing so much support. I picked Trumpet up in my first couple of weeks in role and she was very patient with me whilst I got my head around everything! As a tool though, Trumpet allows true champion enablement - super easy to personalise to the rep and the customer - and a very seamless approach to quickly getting new information out to a prospect or current customer Review collected by and hosted on G2.com.

There are some automations that it's currently lacking but I understand should be coming soon - there's nothing overall though. Review collected by and hosted on G2.com.

I really like how customisable the spaces are. It’s a great tool for sharing information with our customers, and it makes it easy to present things in a way that fits our needs. Review collected by and hosted on G2.com.

I think the integrations with our other tools aren't great, if they were sorted it would really enhance our experience. I also find it can sometimes be quite buggy when trying to update specific widgets etc. Review collected by and hosted on G2.com.

I love how easy Trumpet is to use and how interactive it is. I really like the chat box comment feature where my prospects can literally just type a question to me in real time, and I can go ahead and answer that. The initial setup was super easy, and it's very intuitive to understand how to use even if you're a first-time user. Review collected by and hosted on G2.com.

Not much! Review collected by and hosted on G2.com.