---
title: TrueSocialMetrics Reviews
meta_title: 'TrueSocialMetrics Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how TrueSocialMetrics works for a business like yours.
aggregate_rating:
  rating_value: 3.0
  review_count: 1
  scale: '5'
date_modified: '2025-10-30'
parent_category:
  name: Social Media Marketing
  url: https://www.g2.com/categories/social-media-marketing
---

# TrueSocialMetrics Reviews
**Vendor:** TrueSocialMetrics  
**Category:** [Social Media Analytics Software](https://www.g2.com/categories/social-media-analytics)  
**Average Rating:** 3.0/5.0  
**Total Reviews:** 1
## About TrueSocialMetrics
TrueSocialMetrics a social media analytics tool.




## TrueSocialMetrics Reviews
  ### 1. Wasn't for Us

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 11, 2019

**What do you like best about TrueSocialMetrics?**

I like that they provided a free 30-day trial of the product before we had to commit to a plan. 

**What do you dislike about TrueSocialMetrics?**

I didn't really like the product. It was unclear to me where they were pulling the data from for categories like "Applause Rate." There's also really no sentiment data. 

**Recommendations to others considering TrueSocialMetrics:**

I recommend trying the free trial. You do not need to provide a credit card, which gives an extra layer of freedom. 

**What problems is TrueSocialMetrics solving and how is that benefiting you?**

We were in the market for a new social media analytics platform to gauge the performance of our social media accounts. True Social Metrics claim exclusive Instagram competitive analysis, which we found appealing. 


## TrueSocialMetrics Discussions
  - [What is TrueSocialMetrics used for?](https://www.g2.com/discussions/what-is-truesocialmetrics-used-for)

- [View TrueSocialMetrics pricing details and edition comparison](https://www.g2.com/products/truesocialmetrics/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-19+17%3A03%3A07+-0500&secure%5Bsession_id%5D=7180bf53-8965-43df-952e-76e79f749a33&secure%5Btoken%5D=d7df30929cef78e75d4e6dfb36341a44ed3f833061aaac639a28d093bf7b02b4&format=llm_user)

## TrueSocialMetrics Features
**Social Analytics**
- Competitor Analysis
- Follower Analysis
- Post Performance
- Paid Campaign Tracking
- Attribution
- Hashtag Analytics
- Sentiment Analysis

**Reports & Dashboards**
- Report Customizability
- Report Exporting
- Scalability
- White Label

**Agentic AI - Social Media Analytics**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

## Top TrueSocialMetrics Alternatives
  - [Hootsuite](https://www.g2.com/products/hootsuite/reviews) - 4.3/5.0 (7,309 reviews)
  - [Zoho Social](https://www.g2.com/products/zoho-social/reviews) - 4.6/5.0 (2,845 reviews)
  - [Brandwatch Social Media Management](https://www.g2.com/products/brandwatch-social-media-management/reviews) - 4.0/5.0 (959 reviews)