# TrueCommerce EDI Reviews **Vendor:** TrueCommerce **Category:** [Electronic Data Interchange (EDI) Software](https://www.g2.com/categories/electronic-data-interchange-edi) **Average Rating:** 4.4/5.0 **Total Reviews:** 438 ## About TrueCommerce EDI Across industries, TrueCommerce is viewed as one of the best names in global supply chain integration and automation. Leveraging our TrueCommerce Trading Partner Platform, we offer seamless integration options, including EDI integration with your business or ERP system, an automated connection to hundreds of leading online marketplaces like Amazon and Walmart, and integration with leading eCommerce platforms including Shopify, Magento and WooCommerce. ## TrueCommerce EDI Pros & Cons **What users like:** - Users find TrueCommerce EDI to be **very easy to use** , streamlining processes and minimizing errors with intuitive navigation. (29 reviews) - Users commend the **top-notch customer support** of TrueCommerce EDI, ensuring timely assistance and understanding guidance. (21 reviews) - Users appreciate the **seamless EDI integration** with TrueCommerce, enhancing efficiency and reducing manual entry errors. (13 reviews) - Users appreciate the **user-friendly interface** of TrueCommerce EDI, making transaction management effortless and efficient. (8 reviews) - Users appreciate the **ease of use and helpful customer support** of TrueCommerce EDI, facilitating efficient EDI transactions. (7 reviews) - Users appreciate the **reliability** of TrueCommerce EDI, experiencing minimal issues and efficient support when needed. (7 reviews) - Users value the **seamless connectivity** of TrueCommerce EDI, enhancing efficiency with partners and simplifying order processing. (6 reviews) - Data Management (6 reviews) - Users appreciate the **efficiency** of TrueCommerce EDI, which simplifies transaction management and saves valuable time. (6 reviews) - Knowledgeable Support (6 reviews) **What users dislike:** - Users experience **poor customer support** due to slow response times and minimal communication during critical project delays. (10 reviews) - Users find TrueCommerce EDI **lacking features** that complicate new setups and limit effective reporting capabilities. (6 reviews) - Users experience **slow performance** , including lagging and freezing screens, impacting their overall efficiency on TrueCommerce EDI. (5 reviews) - Users experience **slow processing** with TrueCommerce EDI, facing lag and screen freezing during operations. (5 reviews) - Users experience a **minor learning curve** with TrueCommerce EDI, making initial navigation a bit challenging. (4 reviews) - Missing Features (4 reviews) - Complexity (3 reviews) - Connection Issues (3 reviews) - Users find the **difficult setup** of TrueCommerce EDI challenging, especially for those unfamiliar with the system. (3 reviews) - Update Issues (3 reviews) ## TrueCommerce EDI Reviews ### 1. Seamless EDI Integration and a Responsive Support Dashboard **Rating:** 4.5/5.0 stars **Reviewed by:** EJ C. | Accounting Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about TrueCommerce EDI?** What I like best about TC EDI is their ease of integration & onboarding with other companies' EDI platform, streamlining our order process and order-issue resolving/notification, and lastly, their support dashboard easily allows me to articulate my issues and have TC's Team come in and resolve my issues. **What do you dislike about TrueCommerce EDI?** At times I have found TC EDI's pricing to not be indicative of the work performed, specifically for one-time/additional fees, not for ongoing contracts. I think a more robust AI, analyzing my transactions and catching errors after the fact would be nice. **What problems is TrueCommerce EDI solving and how is that benefiting you?** TC EDI daily solves any issues we encounter tied to placing orders, receiving them into our ERP system, exporting them back out to TC EDI, sending them to customers, and correcting any template, order, or pricing issues we find. Their UI/UX is user friendly, allows for multiple tabs, and makes our lives easier! ### 2. Best-in-Class Support and Fast Issue Resolution **Rating:** 5.0/5.0 stars **Reviewed by:** Timothy D. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about TrueCommerce EDI?** True Commerce's support team has always been the best - common folks who we can clearly communicate with and quickly understand the issue and find the resresolution in a timely manner. **What do you dislike about TrueCommerce EDI?** There's not much to dislike - but if being forced to pick an item - my least favorite is the initial cost of adding a trading partner. Since this is the biggest upfront charge - no one likes it. **What problems is TrueCommerce EDI solving and how is that benefiting you?** True Commerce allows purchase orders to be directly inserted into our software.... once billed they allow us to provide shipping details and invoices directly into our customer's software - an easy and seamless process that reduces errors and cuts down on administrative tasks in the long run. ### 3. Seamless Integration with Room for Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Rommel E. | Customer support specialist, Printing, Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about TrueCommerce EDI?** I like trueCommerce EDI for its seamless integration in managing third-party partners' orders efficiently. It allows me to easily export and acknowledge orders, ensuring accurate and timely communication. The ability to update prices smoothly is valuable, making sure that the information stays accurate and up to date throughout the order process. It really streamlines order management, reduces errors, and improves collaboration with our partners. Additionally, the initial setup was super easy, I’d rate it a 9 out of 10. **What do you dislike about TrueCommerce EDI?** The user interface could be more intuitive to speed up the navigation and reduce learning curve for new users. Additionally, faster processing times during acknowledging it on the inbox, especially when handling large volumes of transactions and improved customization options for reporting. **What problems is TrueCommerce EDI solving and how is that benefiting you?** trueCommerce EDI helps me monitor orders, update prices smoothly, and streamline order management, which reduces errors and improves collaboration with partners. It ensures accurate and timely communication and provides clear visibility and confirmation. ### 4. TrueCommerce EDI is easy to use, convenient and efficient! **Rating:** 5.0/5.0 stars **Reviewed by:** andrea m. | Customer Success Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** August 08, 2023 **What do you like best about TrueCommerce EDI?** The best thing about TrueCommerce EDI other than the ease of use, is their support teams. They go above and beyond to assist you and problem solve so that you can provide your customers and vendors with the most up to date and accurate information. **What do you dislike about TrueCommerce EDI?** The character limits in some of the fields for 856s. would like to have a longer character limit in the LOT number field. It would be a great improvement. Translations of from ERP to EDI can improve as well. **What problems is TrueCommerce EDI solving and how is that benefiting you?** TrueCommerce EDI constatly making updates that allow for easy B2B communications. Using TrueCommerce EDI is time-saving and allows user to spend more time on other activities. ### 5. Streamlined, Cost-Effective EDI with Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** Dustin V. | Sales/Engineering, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about TrueCommerce EDI?** trueCommerce EDI has been great for us with its amazing customer service. It helps us streamline our EDI with our trading partner much better than other EDI software we've used before. The cost is less than half, which is a big plus. Transmitting data with our trading partner has been simplified. The software makes it simple to send invoices and receive orders, and it allows us to receive EDI information like POs and get confirmation on order status and shipping information. The initial setup was very easy, and we had assistance from the trueCommerce team. **What do you dislike about TrueCommerce EDI?** I wish there was a way that once we send an invoice, it would remove that order from our open received orders. **What problems is TrueCommerce EDI solving and how is that benefiting you?** I find trueCommerce EDI great for simplifying data transmission and order management. It's affordable and makes sending invoices and receiving orders easy. ### 6. Trouble-Free Order Processing with Some Setup Hurdles **Rating:** 4.0/5.0 stars **Reviewed by:** Steven B. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2026 **What do you like best about TrueCommerce EDI?** I like how trueCommerce EDI connects customer orders directly to our QuickBooks, making the order process smooth and efficient. The ease of order entry with trueCommerce EDI is great, as it lowers the risk of entry errors, which is a big plus for me. One of the best aspects of trueCommerce EDI is that it is mostly trouble-free, which is a relief. The order processing feature is the one I value the most, as it fits well within my workflow. **What do you dislike about TrueCommerce EDI?** I find it less updated because we have to resync QuickBooks. I think it was a little complicated to get the mapping done correctly. **What problems is TrueCommerce EDI solving and how is that benefiting you?** trueCommerce EDI streamlines order entry and reduces the risk of entry errors. ### 7. True Commerce has fantastic Customer Service - I would recommend for your EDI needs! **Rating:** 4.5/5.0 stars **Reviewed by:** Karen W. | Dir Of Supply Chain Ops, Small-Business (50 or fewer emp.) **Reviewed Date:** September 23, 2025 **What do you like best about TrueCommerce EDI?** The biggest strength of TrueCommerce is their outstanding support team. Any time we've encountered an issue or needed guidance, they have provided a quick and effective solution. Their team is knowledgeable and goes the extra mile to ensure our EDI transactions run smoothly. It's great to have a partner you can trust to help navigate complex situations. Their excellent service is a key reason we continue to be a loyal customer **What do you dislike about TrueCommerce EDI?** There have been instances of slow performance, including lagging and screens freezing during operation. **What problems is TrueCommerce EDI solving and how is that benefiting you?** TrueCommerce automates the conversion and exchange of business documents, such as purchase orders (PO), invoices, and advance shipping notices (ASN), with trading partners which, in the end, saves me time. ### 8. Easy to Use Portal with Excellent Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer K. | System Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2026 **What do you like best about TrueCommerce EDI?** Ease of use, options in the portal, customer service **What do you dislike about TrueCommerce EDI?** I feel the help feature needs work, Id like to access documentation and videos etc. I have a hard time finding specific answers and have to open a ticket. **What problems is TrueCommerce EDI solving and how is that benefiting you?** streamlining order processing and document generation and send. Cuts down on manual work. ### 9. TrueCommerce EDI King's Hawaiian **Rating:** 5.0/5.0 stars **Reviewed by:** Tony P. | Senior Business Solutions, Enterprise (> 1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about TrueCommerce EDI?** I like that the application is in the cloud and I can access it anywhere. It's secure and great. The tool is very easy to use and train other users. The support is great and they really understand our business. **What do you dislike about TrueCommerce EDI?** I don't like that when there are global mapping changes, it impacts all their partners. We have to go back and retest. I wish there was a better process for updating the maps. **What problems is TrueCommerce EDI solving and how is that benefiting you?** the application helps streamline the process. makes working more efficient for our users. ### 10. Very Easy to Use With Smooth Order Processing **Rating:** 5.0/5.0 stars **Reviewed by:** Brett B. | Customer Service, Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2026 **What do you like best about TrueCommerce EDI?** Very Easy to use and have minor issues with it **What do you dislike about TrueCommerce EDI?** There can be to many updates that due cause us to have to change things in our setting to get orders to process **What problems is TrueCommerce EDI solving and how is that benefiting you?** Making it quicker for us to process an order ### 11. Happy Customer for over 10 Years **Rating:** 5.0/5.0 stars **Reviewed by:** Robert M. | Director Of Revenue, Enterprise (> 1000 emp.) **Reviewed Date:** February 11, 2025 **What do you like best about TrueCommerce EDI?** Their Customer support is top notch. Always able to asisst in a timely manner. **What do you dislike about TrueCommerce EDI?** There’s nothing I dislike about TrueCommerce. **What problems is TrueCommerce EDI solving and how is that benefiting you?** TrueCommerce EDI solution allows us to meet our partner requiremnts and automate our processes. ### 12. True Commerce EDI Review **Rating:** 5.0/5.0 stars **Reviewed by:** Bill M. | Business Systems Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** February 14, 2024 **What do you like best about TrueCommerce EDI?** Everyone there is knowlegeable, and helpful. They're are always accomodating to our needs and assist in implementing them. The program is very easy to use, and helped with the integration with setting up scheduler to help automatically import / export many documents at one time. **What do you dislike about TrueCommerce EDI?** Onboarding can be slow at times, but have always been successful. **What problems is TrueCommerce EDI solving and how is that benefiting you?** We have many customers, as well as our 3PL on EDI and True Commerce has been able to import/export many documents, saving many man hours each day. ### 13. True Commerce EDI the most Cost Efficient Software in Industry **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** August 12, 2025 **What do you like best about TrueCommerce EDI?** The easiest, secure and faster way to receive PO's, transmit our invoices and receive payment to and from our customers . **What do you dislike about TrueCommerce EDI?** I found all helpful, but some updates create some issues with certain other apps from my system. But the True commerce team is always there to help. **What problems is TrueCommerce EDI solving and how is that benefiting you?** Electronic communications with our customers, during Sale/payment documents procesS ### 14. Seamless Support and an Easy-to-Use Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Olga I. | EDI specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about TrueCommerce EDI?** Seamless customer support, easy to use platform **What do you dislike about TrueCommerce EDI?** Some features in interface could be improved for Transaction manager **What problems is TrueCommerce EDI solving and how is that benefiting you?** Connecting with trading partners ### 15. Excellent Sales and Implementation Team **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** September 30, 2025 **What do you like best about TrueCommerce EDI?** We went with TrueCommerce because their sales team went the extra mile to ensure their solution would work for us. They customized their demo to show that it would work for our business. The implementation team was very kind and understanding with our limited knowledge of EDI and patiently walked through the each aspect of how EDI works. Something was missed during the go-live process which was not noticed until after the post go-live period was over. The implementation took responsibility and was able to fix it quickly (rather then having to go through customer support). Customer support has been quick to respond to our small issues that we have had so far (additional fields required on the 810, etc.) **What do you dislike about TrueCommerce EDI?** We currently use TrueCommerce on a small scale so we haven't had a lot of experience with it. So we currently have no complaints and would recommend TrueCommerce to others. **What problems is TrueCommerce EDI solving and how is that benefiting you?** We were required by various buying groups to use EDI otherwise they would take a percentage off each invoice. However, using EDI also means that we know invoices are received and entered in our customer's software. This in reduces AR collection risk. ### 16. Easy to navigate user-friendly EDI. **Rating:** 4.5/5.0 stars **Reviewed by:** jesse b. | SALES ASSISTANCE, Manufacturing, Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2026 **What do you like best about TrueCommerce EDI?** What I like most is its user-friendly interface, which makes it easy to navigate and use. **What do you dislike about TrueCommerce EDI?** What I like least is the support team’s response time. **What problems is TrueCommerce EDI solving and how is that benefiting you?** TrueCommerce’s connection with our SAP software saves us valuable time and makes the overall process more efficient. ### 17. How Truecommerce affect the business **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Arts and Crafts | Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2026 **What do you like best about TrueCommerce EDI?** Easy to navigate the tool and easy to process. **What do you dislike about TrueCommerce EDI?** The tool is too slow and lags, hoping that this will improve in performance. **What problems is TrueCommerce EDI solving and how is that benefiting you?** It does the business easily when in terms of consolidating the data of the items that has been placed and what not. ### 18. Great experience. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** September 25, 2025 **What do you like best about TrueCommerce EDI?** It's extremely helpful for sending our orders to vendors. It offers significant reliability by eliminating the need to input orders manually, which usually carries a higher risk of errors. Our EDI is quite user-friendly and integrates very well with our ERP system. Our recent implementation was also a positive experience. The support team during the implementation was very diligent and responsive in meeting our needs. **What do you dislike about TrueCommerce EDI?** The only challenge I've encountered is that, at times, the response time can be quite high when we have issues to log in. **What problems is TrueCommerce EDI solving and how is that benefiting you?** We are able to send orders electronically to our vendors, which greatly speeds up the order submission process and helps to reduce human errors. ### 19. Everything in One Dashboard: Orders, Shipments, and Invoices Made Simple **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2026 **What do you like best about TrueCommerce EDI?** Everything runs through one dashboard—orders, shipments, invoices—so you’re not jumping between emails, portals, and spreadsheets trying to piece things together. **What do you dislike about TrueCommerce EDI?** Retailer-specific mapping can require trial-and-error or support tickets **What problems is TrueCommerce EDI solving and how is that benefiting you?** Automates PO → ASN → Invoice flow Eliminates manual re-keying of data ### 20. Fast, Helpful Support Can’t Offset a Dated, Buggy UI and Limited Scheduling **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about TrueCommerce EDI?** Support is good. They reply fast. They tend to get the fix right the first time. **What do you dislike about TrueCommerce EDI?** UI is very dated. The software is buggy sometimes. The schedulers are limited. **What problems is TrueCommerce EDI solving and how is that benefiting you?** Helping businesses to send documents automatically via edi ### 21. Consistent Communication and Fair Pricing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about TrueCommerce EDI?** Good communication, very consistent & fair pricing. **What do you dislike about TrueCommerce EDI?** Sometimes their AR department applies our payments to the wrong invoices. **What problems is TrueCommerce EDI solving and how is that benefiting you?** By replacing manual processes with automation, EDI eliminates errors, reduces costs, and accelerates transaction processing. ### 22. Seamless ERP Integration Makes Order Management Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Jamie W. | Administrative Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 06, 2026 **What do you like best about TrueCommerce EDI?** We like that it integrates to our ERP. It syncs the orders into our ERP. **What do you dislike about TrueCommerce EDI?** We do not use the features outside of the order importing, so that is what I dislike most. **What problems is TrueCommerce EDI solving and how is that benefiting you?** It saves a lot of time for us by importing our True Commerce orders into our ERP. ### 23. Easy to Use with Fast, Responsive Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2026 **What do you like best about TrueCommerce EDI?** It’s easy to use, and the support team responds quickly. **What do you dislike about TrueCommerce EDI?** getting our rep on the phone with changing on the team on our side **What problems is TrueCommerce EDI solving and how is that benefiting you?** solving our edi needs with easy integrations into our erp ### 24. Extremely Easy to Use Cloud Platform With Minimal In-House Support Needed **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2026 **What do you like best about TrueCommerce EDI?** Extremely easy to use, and the cloud-based platform means no inhouse support. **What do you dislike about TrueCommerce EDI?** Onboarding of new trading partners sometimes takes a while. **What problems is TrueCommerce EDI solving and how is that benefiting you?** Allows for EDI data exchange without having to have in house programmers. ### 25. Great to work with! **Rating:** 5.0/5.0 stars **Reviewed by:** Anna B. | Senior Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 19, 2025 **What do you like best about TrueCommerce EDI?** TrueCommerce made the transition to EDI a breeze for us. We had 0 experience using it going in, and have now scaled our retail business to 5x times what we were able to do without EDI this time 2 years ago. The customer support is top tier; they have always answered us promptly and helped us navigate several issues with ease. Implementation was easy as well, the training videos were a huge help and our implementation manager helped us every step of the way. **What do you dislike about TrueCommerce EDI?** No complaints from us, we recommend to anyone who is thinking about switching to EDI **What problems is TrueCommerce EDI solving and how is that benefiting you?** It has helped us scale our retail business and improve our relationships with those retailers. ### 26. Excellent Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Jacob A. | Consumer Products Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** September 30, 2025 **What do you like best about TrueCommerce EDI?** I love the fact that i can easily contact a customer service representative and get help. If I have a question or if I want to learn more about an aspect of True Commerce I can easily get the answers I am looking for. **What do you dislike about TrueCommerce EDI?** Sometimes it can feel "too big". I know that is a weird complaint as we should want many options and services but sometimes, I feel weighted down. **What problems is TrueCommerce EDI solving and how is that benefiting you?** Having True Commerce integrated into our EDI systems has made sending and receiving orders a breeze. Our down time has declined exponentially. ### 27. TrueCommerce, both product and personnel have been great to work with. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** August 21, 2025 **What do you like best about TrueCommerce EDI?** TrueCommerce truly believes in providing excellent customer service. All of their employees have been professional and knowledgeable. Solutions are provided quickly. Thier support portal is designed well. Our Account Manager, Chris is exceptional. **What do you dislike about TrueCommerce EDI?** There are many online training options available. These are all clearly reviewed with the client at the beginning of the project. It would have been exteemely helpful if a more formal personalized training on the basics of the product would have be conducted. It would have saved us a lot of time on our side. **What problems is TrueCommerce EDI solving and how is that benefiting you?** TrueCommerce is handling all of our EDI requirements. It integrates well with our Microsoft Business Central. The app is flexible and the team at TrueCommerce are very knowledgeable in providing a solution. For example, we have a TP that sends in 850's, which normally creates a sales order in our ERP. In this case, we wanted a transfer order created. TrueCommerce accommodated this requirement. ### 28. TrueCommerce is an EDI game changer **Rating:** 4.5/5.0 stars **Reviewed by:** albert g. | I, Mid-Market (51-1000 emp.) **Reviewed Date:** September 25, 2025 **What do you like best about TrueCommerce EDI?** The Foundry interface allows me to do everything related to EDI in one place, even the creation of labels Their support staff is always immediately available and they are all very knowledgeable and resolve issues in a very short amount of time. No other EDI company that I've worked with offers live help and connect to my system to assist **What do you dislike about TrueCommerce EDI?** There are some limitations on the reports, example, I am unable to get an automatic daily report showing 846 inventory feeds per customer **What problems is TrueCommerce EDI solving and how is that benefiting you?** New partner connections Mapping solutions for 850, 855, 856, 810 ### 29. Best Integrated EDI package to Business Central **Rating:** 5.0/5.0 stars **Reviewed by:** Mike F. | Manufacturing Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2025 **What do you like best about TrueCommerce EDI?** With TrueCommerce EDI connected to Business Central, I don’t have to re-enter orders or invoices anymore—everything just flows in and out automatically, which saves a lot of time and avoids typos. It also matches pricing and catches errors before they cause problems. I like that I can see the status of each document right in Business Central instead of logging into a separate system. Plus, it works with marketplaces like Amazon and connects with our 3PLs, so all of our orders, shipments, and invoices are in one place without extra manual steps. **What do you dislike about TrueCommerce EDI?** The shipping integration that requires Insight Works Dynamic Ship can be a bit limiting. You can’t run large system utilities while it’s active, so we have to schedule those jobs early in the morning before the shipping process starts. **What problems is TrueCommerce EDI solving and how is that benefiting you?** It’s taken the manual work out of handling 850s (purchase orders), 810s (invoices), and 856s (advance ship notices). These now flow automatically between our trading partners and Business Central, which cuts down on data entry, speeds up order processing, and reduces errors. It also keeps all the documents in one place so we don’t have to jump between systems. ### 30. Intuitive and Efficient Invoice Management **Rating:** 5.0/5.0 stars **Reviewed by:** Jatniel V. **Reviewed Date:** January 14, 2026 **What do you like best about TrueCommerce EDI?** I really like how intuitive trueCommerce EDI is. It makes things easier for us by saving invoices, which helps us keep tabs and records on invoices and finances. The initial setup was very easy, making the transition smooth for us. **What do you dislike about TrueCommerce EDI?** nothing **What problems is TrueCommerce EDI solving and how is that benefiting you?** I use trueCommerce EDI to save invoices and payment records, helping us keep tabs and records on invoices and finances. It's intuitive, making the process smooth and efficient. ### 31. Saves Time and Streamlines Order Processing **Rating:** 4.0/5.0 stars **Reviewed by:** Angel F. | Operational Buyer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 13, 2026 **What do you like best about TrueCommerce EDI?** It saves time on processing the orders at work **What do you dislike about TrueCommerce EDI?** Trying to identify the error when the order is not submitted **What problems is TrueCommerce EDI solving and how is that benefiting you?** Saving time while processing the orders to the different vendors ### 32. Seamless Integration and Outstanding Support – TrueCommerce Delivers! **Rating:** 5.0/5.0 stars **Reviewed by:** Alex K. | IT Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2025 **What do you like best about TrueCommerce EDI?** TrueCommerce EDI delivers a seamless and reliable platform that makes managing transactions effortless and efficient. Its intuitive interface simplifies processes, reduces errors, and saves valuable time, while their exceptional customer support team is always ready to assist, ensuring smooth operations and peace of mind for businesses of all sizes. **What do you dislike about TrueCommerce EDI?** Customer support is excellent, but response times can vary during high-demand periods. Minor learning curve for new users, but overall performance remains strong **What problems is TrueCommerce EDI solving and how is that benefiting you?** TrueCommerce EDI streamlines order processing, automates data exchange, and reduces manual entry errors. This saves time, improves accuracy, strengthens partner relationships, and ensures faster, more reliable transactions across the supply chain. ### 33. Amazing customer service when you get a person that knows the system **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** July 20, 2021 **What do you like best about TrueCommerce EDI?** Their patience to work with us even when we are newcomers to the software. **What do you dislike about TrueCommerce EDI?** There are some quirks with the software for the cloud version that we wish weren't there or some transactions were a little bit easier to do. Some of the outsourced support are not as knowledgeable and have actually made changes to the incorrect information and system issues became worse. **Recommendations to others considering TrueCommerce EDI:** Ease of use is amazing and customer service is on top of their game. If you cannot figure it out on your own they are always there to help you. **What problems is TrueCommerce EDI solving and how is that benefiting you?** We have had issues with many transactions but by using True Commerce we have been able to nip a ton of them before they start again. The seamless connection to Sage has been a godsend. ### 34. it is user friendly and one can see all the past history **Rating:** 5.0/5.0 stars **Reviewed by:** Lutfia H. | Admin assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** October 18, 2024 **What do you like best about TrueCommerce EDI?** TrueCommerce EDI is best for transmitting the invoices, ASN or any other documents to the customers. **What do you dislike about TrueCommerce EDI?** there is nothing major that i would say I dislike **What problems is TrueCommerce EDI solving and how is that benefiting you?** TrueCommerce EDI helps us send invoices, ASn and other important documents to the customers as well as receiving POs from customers. ### 35. Best EDI solution hands down **Rating:** 5.0/5.0 stars **Reviewed by:** Mickaël J. | Head of eCommerce, Mid-Market (51-1000 emp.) **Reviewed Date:** August 12, 2025 **What do you like best about TrueCommerce EDI?** The team is always available for anything we need, and could find solutions thinking out of the box if necessary. And this at a fraction of the cost of other providers, making it great for all company sizes. **What do you dislike about TrueCommerce EDI?** I am scratching my head and there is nothing I dislike about TrueCommerce EDI. Maybe make an app next? **What problems is TrueCommerce EDI solving and how is that benefiting you?** Integration with Walmart that follows a specific and unique process we have, and we other partners on demand. Flexible. ### 36. Effortlessly Easy to Use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.) **Reviewed Date:** January 06, 2026 **What do you like best about TrueCommerce EDI?** It's an easy program to use, has good features, and customer support is helpful. **What do you dislike about TrueCommerce EDI?** At times, the search feature fails to return the results I'm looking for. **What problems is TrueCommerce EDI solving and how is that benefiting you?** I haven't experienced any recent issues. ### 37. Great Support and Value, But Sales Experience Needs Improvement **Rating:** 2.5/5.0 stars **Reviewed by:** josiah s. | IT admin, Mid-Market (51-1000 emp.) **Reviewed Date:** January 06, 2026 **What do you like best about TrueCommerce EDI?** The support and low cost. it is very helpful to us **What do you dislike about TrueCommerce EDI?** sales person. she take forever to answer us back when we have something **What problems is TrueCommerce EDI solving and how is that benefiting you?** getting invoice and sent to customer ### 38. Easy to Use with Excellent Reporting **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** January 07, 2026 **What do you like best about TrueCommerce EDI?** Using is easy and great reporting to review historical data **What do you dislike about TrueCommerce EDI?** None really, it is a little slow at times **What problems is TrueCommerce EDI solving and how is that benefiting you?** Able to send data right away and exporting is easy ### 39. Consistently Reliable and Effortless to Use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Translation and Localization | Mid-Market (51-1000 emp.) **Reviewed Date:** January 13, 2026 **What do you like best about TrueCommerce EDI?** The service is easy to use, and works consistently. **What do you dislike about TrueCommerce EDI?** Getting a connection setup can take a while. Creating a issue ticket will be prompted with a lot of questions, and not options on the list applies to our situation. **What problems is TrueCommerce EDI solving and how is that benefiting you?** Using EDI, we are able to exchange invoice information with our vendors and suppliers. We no longer have to deal with paper invoicing. ### 40. User Friendly Software **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** September 30, 2025 **What do you like best about TrueCommerce EDI?** For me personally, I find TrueCommerece easy to use and to navigate. As someone who came into this with no EDI experience, I appreciate the support I have been provided as well. **What do you dislike about TrueCommerce EDI?** There isn't a lot of downsides that I have found with TrueCommerce. **What problems is TrueCommerce EDI solving and how is that benefiting you?** We are able to provide a required service with partners. Easily receive orders, and send invoices and inventory files. ### 41. Great EDI solution that is scalable for any business type **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** September 23, 2025 **What do you like best about TrueCommerce EDI?** The ease of adding new connections and integrating them into our ERP is very efficient. **What do you dislike about TrueCommerce EDI?** Would like a more automated way to export documents. The scheduler works well, but it requires some manual effort to set up and maintain the tasks. **What problems is TrueCommerce EDI solving and how is that benefiting you?** We get a great volume of transactions that come through our system. True Commerce helps us quickly stay up to date on processing these orders. ### 42. True Commerce Review **Rating:** 3.0/5.0 stars **Reviewed by:** Erin P. | COO, Small-Business (50 or fewer emp.) **Reviewed Date:** September 30, 2025 **What do you like best about TrueCommerce EDI?** Integrates between retailers and our software **What do you dislike about TrueCommerce EDI?** Clunky at times and not a lot of reporting **What problems is TrueCommerce EDI solving and how is that benefiting you?** Integrates POs so that we can fill and ship ### 43. Comprehensive EDI Portal **Rating:** 4.5/5.0 stars **Reviewed by:** Shea L. | E-Commerce and Specialty Account Management, Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2024 **What do you like best about TrueCommerce EDI?** Very easy to sort/organize the data by its different document numbers, company, and more. **What do you dislike about TrueCommerce EDI?** Setting up EDI for a new company is slow, and responses from the team can be extremely long waits from time to time. **What problems is TrueCommerce EDI solving and how is that benefiting you?** This is how we send/receive inventory, purchase orders, invoices and more. ### 44. TrueCommerce Review 2025-02-13 **Rating:** 4.0/5.0 stars **Reviewed by:** Todd M. | Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2025 **What do you like best about TrueCommerce EDI?** Very reliable product. Easy to use. Priced competively **What do you dislike about TrueCommerce EDI?** Siloed business processes at TC make every interaction that requires more than 1 TC resource slow and feels even slower. Response time when issues go to development are painfully slow. **What problems is TrueCommerce EDI solving and how is that benefiting you?** EDI Compliance with customers, vendors, and 3PLs. EDI is a requirement of our large customers and the benefit is we are complying with our large customers. We choose to use EDI as a means to send Purchase Orders to our vendors but more importantly, they return invoices to us and we do not have to key them into our system. We need to send our picking tickets to our 3PLs and need to get back their packing lists to update. Using EDI to do so, allows both of our systems to update the databases without having manual intervention. ### 45. EDI Receiver **Rating:** 3.0/5.0 stars **Reviewed by:** kayee l. | Account Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2025 **What do you like best about TrueCommerce EDI?** We can customize all item in the customer page, and load order into fishbowl **What do you dislike about TrueCommerce EDI?** the subscription charge is too high, we use other company as well **What problems is TrueCommerce EDI solving and how is that benefiting you?** The EDI connection between TrueCommerce new account set up with fishbowl is the most useful part for us. ### 46. Effortless Setup and Consistent Team Adoption **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** January 06, 2026 **What do you like best about TrueCommerce EDI?** It was easy for my team to implement and get set up for consistent use **What do you dislike about TrueCommerce EDI?** I think that there are some missing features that could be added to make new setups easier **What problems is TrueCommerce EDI solving and how is that benefiting you?** It helps our team get information and orders from our customers and 3pl ### 47. Good Service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Furniture | Small-Business (50 or fewer emp.) **Reviewed Date:** February 03, 2023 **What do you like best about TrueCommerce EDI?** Helps efficiently process information without having to waste paper. The dashboard is the most helpful tool for tracking all transactions. **What do you dislike about TrueCommerce EDI?** Nothing negative to say at all. All good. **What problems is TrueCommerce EDI solving and how is that benefiting you?** Helps save time in the office processing information. Since it is integrated into our system we can run reports easily. ### 48. Sr. IT Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Neil Z. | Sr. IT Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2021 **What do you like best about TrueCommerce EDI?** Easy to use and stable: http;//www.trucommerce.com **What do you dislike about TrueCommerce EDI?** The clouds platform does not provide the IP block list **Recommendations to others considering TrueCommerce EDI:** I will do **What problems is TrueCommerce EDI solving and how is that benefiting you?** Our operation Teams to use to get forecasting reports from different EDI customers ### 49. GREAT SUPPORT FOR EDI TRANSACTIONS **Rating:** 5.0/5.0 stars **Reviewed by:** Maria Elena D. | Administration Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2025 **What do you like best about TrueCommerce EDI?** CUSTOMER SERVICE IS REALLY GOOD AND SUPPORTIVE **What do you dislike about TrueCommerce EDI?** I WILL NOT CHANGE ANYTHING, EVERYTHING WORKS WELL **What problems is TrueCommerce EDI solving and how is that benefiting you?** IT ALLOWS ME TO RECEIVE ORDERS THROUGH EDI AND SEND BACK ALL THE INFORMATION THE SAME WAY ### 50. Customer support, and reliability.Can improve on integration capabilities. **Rating:** 4.5/5.0 stars **Reviewed by:** Karnav P. | COO, Mid-Market (51-1000 emp.) **Reviewed Date:** September 24, 2025 **What do you like best about TrueCommerce EDI?** Reliability,Ease of use,Customer Support **What do you dislike about TrueCommerce EDI?** Integration Capabilities,Number of Features **What problems is TrueCommerce EDI solving and how is that benefiting you?** None ## TrueCommerce EDI Discussions - [When we can expect to use it in Google Chrome?](https://www.g2.com/discussions/33630-when-we-can-expect-to-use-it-in-google-chrome) - 1 comment, 2 upvotes - [Migrating to the Cloud](https://www.g2.com/discussions/15186-migrating-to-the-cloud) - 1 comment, 1 upvote - [What is the fastest way to set up Item Catalog?](https://www.g2.com/discussions/14735-what-is-the-fastest-way-to-set-up-item-catalog) - 1 comment, 1 upvote - [What is EDI What are the components of EDI?](https://www.g2.com/discussions/what-is-edi-what-are-the-components-of-edi) - 1 comment - [How do you know what you are paying for? How was the usage calculated?](https://www.g2.com/discussions/28165-how-do-you-know-what-you-are-paying-for-how-was-the-usage-calculated) - 2 comments - [View TrueCommerce EDI pricing details and edition comparison](https://www.g2.com/products/truecommerce-edi/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-04+01%3A05%3A24+-0500&secure%5Bsession_id%5D=cfe66810-0d6b-4ca4-a6ed-c9f48a0a3a70&secure%5Btoken%5D=67e6eca40efd525ba59017cabd8ced73c9d210db59cf77191e34d32a88de7fd1&format=llm_user) ## TrueCommerce EDI Integrations - [Amazon EC2](https://www.g2.com/products/amazon-ec2/reviews) - [DSD Assist](https://www.g2.com/products/dsd-assist/reviews) - [Epicor CMS](https://www.g2.com/products/epicor-cms/reviews) - [Fishbowl Inventory](https://www.g2.com/products/fishbowl-inventory/reviews) - [Infor SyteLine](https://www.g2.com/products/infor-syteline/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Dynamics 365 Business Central](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews) - [Net@Suite](https://www.g2.com/products/net-suite/reviews) - [Procurant](https://www.g2.com/products/procurant/reviews) - [QuickBooks Desktop Enterprise](https://www.g2.com/products/quickbooks-desktop-enterprise/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Sage 300](https://www.g2.com/products/sage-300/reviews) - [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews) - [SAP HANA Cloud](https://www.g2.com/products/sap-hana-cloud-2025-10-01/reviews) - [SPS Commerce Fulfillment EDI](https://www.g2.com/products/sps-commerce-fulfillment-edi/reviews) ## TrueCommerce EDI Features **Data** - Information Tracking - Data Duplication - Security - Scheduling **Functionality** - Data Exchange - Data Mapping **Logistics** - Scaling - Automation - Communication - Copy - Integration **Management** - Workflow Management - Exception Handling - Real Time Reporting **Integrations** - Third Party Integration - BI Tools Integration **Security** - Communication Protocols - EDI Standards **Support** - EDI Testing ## Top TrueCommerce EDI Alternatives - [Cleo Integration Cloud](https://www.g2.com/products/cleo-integration-cloud/reviews) - 4.4/5.0 (550 reviews) - [SPS Commerce Fulfillment EDI](https://www.g2.com/products/sps-commerce-fulfillment-edi/reviews) - 4.2/5.0 (623 reviews) - [MuleSoft Anypoint Platform](https://www.g2.com/products/mulesoft-anypoint-platform/reviews) - 4.5/5.0 (630 reviews)