--- title: Branch Reviews meta_title: 'Branch Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 73 reviews by the users' company size, role or industry to find out how Branch works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 73 scale: '5' date_modified: '2026-09-28' parent_category: name: HR url: https://www.g2.com/categories/hr --- # Branch Reviews **Vendor:** Branch **Category:** [Financial Wellness Software](https://www.g2.com/categories/financial-wellness) **Average Rating:** 4.6/5.0 **Total Reviews:** 73 **AI Enabled:** This product embeds AI to enhance or extend its core functionality. ## About Branch Branch is the leading provider of workforce financial infrastructure that delivers fast, flexible options for people to get paid. Easily pay W-2 and 1099 workers: offer cashless tips, reimbursements, paycard alternative, earned wage access, and other types of payments—all from one platform. No pre-funding needed. Whether it’s sending earnings to employees or contractors, companies choose Branch because they know that faster payments can help them strengthen worker loyalty, save time and money, and unlock productivity to drive business growth. Earners that sign up with Branch can receive a free deposit account, quick access to earned wages, rewards, and personal finance tools to help them manage their cash flow between paychecks. Branch partners with the nation’s leading companies in hospitality, healthcare, platforms, marketplaces, and staffing services. Customers like Jimmy John’s, Uber, and Continuum experience greater efficiency, worker loyalty and retention by implementing our solutions. Want to join their ranks? See what Branch can do for you by requesting a demo. ## Branch Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users appreciate the **responsive customer support** from Branch, making their experience seamless and efficient. (3 reviews) - Users find Branch to be **easy to use** , simplifying account identification and Pay management for employees. (3 reviews) - Users love the **easy payroll management** with quick account setup and seamless daily payment processes. (3 reviews) - Users appreciate the **easy and instant payments** with Branch, making transactions hassle-free and efficient. (2 reviews) - Users appreciate the **efficiency** of Branch, streamlining social media automation and simplifying employee management. (2 reviews) - Users value the **free services** of Branch, enjoying seamless automation and scheduling for their social media needs. (2 reviews) - Onboarding (2 reviews) - Response Time (2 reviews) - Time-saving (2 reviews) - Users value the **direct fund loading** feature of Branch, enhancing convenience for team members' accessibility to their funds. (1 reviews) **What users dislike:** - Users express frustration with Branch's **poor customer support** , finding it unhelpful and causing confusion during troubleshooting. (3 reviews) - Users express concerns about **withdrawal issues** , citing fees and limited cash loading options as significant drawbacks. (3 reviews) - Users face **access limitations** due to activation difficulties, especially for less tech-savvy employees, and low transfer caps. (2 reviews) - Users face a **lack of phone support** , leading to frustrating circular communication when seeking assistance from Branch. (2 reviews) - Users often face **access issues** with Branch, finding it challenging for less tech-savvy employees to activate accounts. (1 reviews) - Users find the **account setup process cumbersome** , especially for those who struggle with technology. (1 reviews) - Authentication Issues (1 reviews) - Delays (1 reviews) - Difficult Navigation (1 reviews) - Users experience **circular email communication** with Branch, leading to frustration when seeking timely assistance. (1 reviews) ## Branch Reviews ### 1. Director of HR & Payroll **Rating:** 5.0/5.0 stars **Reviewed by:** Scott R. | Payroll & Benefits Manager, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** March 31, 2022 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Branch?** Using this resource allows our employees to access funds instantly. Very easy to use for the employees. **What do you dislike about Branch?** The limit of day transfers from the branch to the employees bank. **Recommendations to others considering Branch:** I would say go for it! Easy platform and great benefits **What problems is Branch solving and how is that benefiting you?** So many. Get rid of paper checks ### 2. Easy to Use, Transparent Tip Payments with Reduced Cash Handling **Rating:** 5.0/5.0 stars **Reviewed by:** Chelsey K. | VP, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 03, 2026 **What do you like best about Branch?** Branch is so easy for our staff and our admin to use. It has given us full transparency, so we're sure tips are being sent to the right person for the right amount. It has cut down on the amount of cash we have in the building, so we've reduced our liability in that aspect. **What do you dislike about Branch?** I wish branch would email me invoices each day for payments that have been sent, but that's a small "downside" compared to all of the benefits of their system. **What problems is Branch solving and how is that benefiting you?** We had so much cash in our restaurants for tips, and our managers were having to leave the floor to distribute that cash every time a server or bartender clocked out. Now all the tips can be sent instantly without the managers having to spend hours each week handling cash. ### 3. Easy to Navigate, User-Friendly Platform with Readily Available Support **Rating:** 5.0/5.0 stars **Reviewed by:** Dana B. | AP/Payroll Manager, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 21, 2026 **What do you like best about Branch?** Branch’s website is easy to navigate, which makes it straightforward to find the information and tools I need. Whenever I have questions about employee accounts or Branch tools, support is readily available, so I can get help quickly when I need it. Overall, the platform feels user-friendly and offers convenient access to both resources and support. **What do you dislike about Branch?** With complete honesty, I don’t have a single negative thing to say about Branch’s product or their staff. **What problems is Branch solving and how is that benefiting you?** Currently, Branch is working on a fix that would potentially add our store numbers to the end of the invoice number. That way, when we’re reconciling the bank, we’ll know exactly which location each charge belongs to. This should speed up our month-end close process tremendously. ### 4. Streamlined Invoicing with Exceptional Support **Rating:** 5.0/5.0 stars **Reviewed by:** Megan G. | Associate Compliance & Invoicing Manager, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 27, 2026 **What do you like best about Branch?** I really like that Branch is very user-friendly. The admin portal is super easy to navigate, making it simple to find what I need. It has saved us a ton of time because we're no longer manually uploading massive sheets with invoicing information. It has removed a lot of errors, especially those due to incorrect bank information input. I also appreciate that their customer service is incredibly responsive and helpful, usually resolving issues within the day. We also benefit from their live IRS verification for W-9 information, knowing in real-time if information is valid. I love that Branch's customer service is dedicated and readily available, which supports agents who may not be very tech-savvy, helping to quickly address any issues they face. On the client side, it’s great how the invoicing power is in the agents' hands now, reducing errors on our end. Overall, it's been a wonderful experience with them. **What do you dislike about Branch?** The only issue we've really come across with Branch is their security feature, which closes inactive accounts after a certain period. This has caused some problems when agents return and their accounts were previously closed. However, the very responsive customer service has helped us resolve these issues relatively quickly and we are able to get the agent a new account and ready for invoicing in no time. **What problems is Branch solving and how is that benefiting you?** Branch eliminates manual invoicing uploads and errors. It's hands-off for us, saving time. I find the admin portal user-friendly and it significantly reduces errors with data entry. We’ve also improved invoicing accuracy, and their responsive customer service is incredibly helpful. ### 5. Flexible, Easy-to-Use Payouts That Simplify Tip Distribution & Employee comp access **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 27, 2026 **What do you like best about Branch?** The biggest upside of Branch is the flexibility it gives our employees in how they receive and access their money. We use it across 15 locations for roughly 100 employees, including daily tip payouts for delivery drivers and direct deposit for employees who choose to use their Branch account. It is especially helpful for younger employees or team members who may not have a traditional bank account. The app is easy to use, funds are accessible quickly, and employees have several options for spending, transferring, or managing their money. From the employer side, it also simplifies tip distribution and reduces the need for manual payment processes. **What do you dislike about Branch?** The biggest downside of Branch is customer support when an issue does occur. Problems are relatively rare, but when they happen, the resolution process can be slow and frustrating, sometimes taking weeks with limited communication or meaningful assistance from the Branch team. Because Branch is handling employee pay and tips, delays like that can quickly become a trust issue with the employee. As the employer, we are often trying to help resolve the problem but have very limited ability to do so without stronger support from Branch. This is easily the biggest area I would like to see improved. **What problems is Branch solving and how is that benefiting you?** Branch helps us solve two main problems: getting money to employees quickly and reducing the administrative burden around payouts. For our delivery drivers, daily tip payouts through Branch eliminate the need to manually handle or distribute those funds. It also gives employees another option for receiving their regular paycheck through direct deposit, which is especially valuable for younger employees or those without a traditional bank account. Overall, it makes employee payments more flexible, reduces cash handling and manual processes for our management teams, and gives employees faster access to the money they have earned. ### 6. Responsive Slack Support and an Easy-to-Navigate Branch Dashboard **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: G2 invite:** Invitation from G2. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** August 24, 2026 **What do you like best about Branch?** As a customer, the best part about Branch is the support that we receive from our customer rep and the support staff we have in a direct Slack channel. They are responsive and eager to help. The Dashboard UX is easy to navigate and find information and reports on our users. We've been using Branch for several years now and they have grown alongside our business and been flexible to our needs. The value matches any contributions we make to integrations and ongoing use. **What do you dislike about Branch?** Due to the nature of how Branch works, we don't have as much visibility as we'd like sometimes in order to support our users, but I understand that there are necessary restrictions in place for security purposes. **What problems is Branch solving and how is that benefiting you?** Branch handles the logistics of payouts for our uses, which allows us to concentrate our efforts more on our business. ### 7. 4 Years with Branch, Still Great! **Rating:** 5.0/5.0 stars **Reviewed by:** Josh P. | Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google One Tap using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** March 20, 2023 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Branch?** We haven't dived into any new features of the platform, but the core function that we use it for, early pay, has been great! This has given us flexibility in paying employees that we wouldn't otherwise have. **What do you dislike about Branch?** Nothing at this time! We're still very happy with the early pay application. **What problems is Branch solving and how is that benefiting you?** When an employee hasn't worked for a few months, which is typical in our business, it allows us to send them money a week before their first paycheck. This is also very helpful as our employees are often traveling for work. **Official Response from Clint Buechler:** > Thank you so much for reaching out, Patrick, and our sincere apologies for the delay! It looks like our teams have been able to connect. Happy to answer any additional questions you might have. ### 8. Effortless Integration, OUTSTANDING Implementation Team, Stellar Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 24, 2026 **What do you like best about Branch?** I use Branch to enable instant payments for the workers on our platform, and it solves a lot of problems for us with its pre-built application and wallets. The product works very well, the price is fantastic, and the team is outstanding. My favorite thing about Branch is the seamless and simple integration, either with a Branch Wallet or through Branch Direct, which meets my workers exactly where they are. The optionality to pay directly to their existing bank account, or to create a wallet within Branch's ecosystem, gives them the power to do so in a reliable, easy way. Initially setting up Branch was incredibly easy thanks to Corey, our implementation manager, who was outstanding and acted as one of our team members, leading our project. **What do you dislike about Branch?** Though support is VERY GOOD, I find ongoing account management not as fast or knowledgeable as the implementation managers. This means it's a little slower to get questions answered post-integration. **What problems is Branch solving and how is that benefiting you?** I use Branch for instant payments to workers. It solves the problem of fast, reliable transactions with seamless integration into existing systems, meeting workers where they are, either through direct bank deposits or creating a wallet, supported by an excellent implementation team. ### 9. Streamlined Staff Payments with Instant Access **Rating:** 4.5/5.0 stars **Reviewed by:** Bryan W. | Director of Operations, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 27, 2026 **What do you like best about Branch?** I like that Branch is easy to use and provides instant payments, which is perfect for a quick payout to my service staff. The Branch system funds their accounts the same day, which is crucial as our servers need cash the same day. I also appreciate the debit cards that are available, enabling our team to take out money or pay bills easily. The initial setup was very easy, thanks to Branch's helpful support staff. **What do you dislike about Branch?** I have a small issue with fraud, specifically related to hacked debit cards. **What problems is Branch solving and how is that benefiting you?** Branch eliminates using petty cash by paying servers instantly with easy-to-use debit cards for same-day access. ### 10. Great Partnership, Easy to Implement **Rating:** 4.5/5.0 stars **Reviewed by:** AnneMarie E. | Director of Payroll, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** November 08, 2022 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Branch?** Still works great, rarely have issues, overall it just works **What do you dislike about Branch?** Even less employee issues than previously, the only thing would be if an employee signs up before they were on our roster, it'd be helpful if it could automatically enroll them once they are on the roster **What problems is Branch solving and how is that benefiting you?** Getting employees access to there wages so that they have gas to get to work before their first paycheck ### 11. Efficiency Boosted by Quick Disbursements, But Integration Needs Work **Rating:** 2.5/5.0 stars **Reviewed by:** Natalie A. | Central Ops Manager, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 20, 2026 **What do you like best about Branch?** I like Branch for the tax filings; it allows us to track anyone who has made $600 or more and process their filings with all the information that Branch already has on file. I also appreciate the daily disbursements feature that speeds up payments, and the fields that help us report efficiently. **What do you dislike about Branch?** The integration with our ATS system didn't work as well as we'd hoped. **What problems is Branch solving and how is that benefiting you?** I find Branch provides speedy disbursements and efficient tax filings, and it helps us track and process filings for those earning $600 or more with existing information. ### 12. Great Base Product with Helpful Specialists **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 20, 2026 **What do you like best about Branch?** Good base product. Easy to work the team. Helpful specialists. We use branch for payments to our contractors. Branch makes it easy to create those payments and execute. It makes our contractors happy to receive their funds quickly. **What do you dislike about Branch?** Slightly complicated in some scenarios. Getting users into the right configuration can be challenging. **What problems is Branch solving and how is that benefiting you?** It's providing a simple way to get our users paid. And it's a bright line that we don't have to cross into user financial data. ### 13. Branch is an easy way to pay out tips daily. Great idea with poor execution **Rating:** 3.0/5.0 stars **Reviewed by:** Stephanie F. | Help desk supervisor, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Organic:** Organic review. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** October 30, 2024 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Branch?** Easy pay, great rewards. Instant cards making setting up account quick and easy, being able to order a personalized card for free. **What do you dislike about Branch?** Customer service proper communication as a vendor **What problems is Branch solving and how is that benefiting you?** Not needing cash flow in stores. ### 14. Easy to Use and Feature-Rich, but Applicant Setup Can Be Confusing **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 20, 2026 **What do you like best about Branch?** It has the features we need and the system is generally easy to use **What do you dislike about Branch?** The app set up is confusing for our applicants and they struggle to make sense of the multistep process. **What problems is Branch solving and how is that benefiting you?** We need to be able to issue payments quickly, easily, in bulk, and daily. They do all this. ### 15. Easy way to pay tips out daily! **Rating:** 4.0/5.0 stars **Reviewed by:** Kim N. | Vice President, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** October 08, 2024 **What do you like best about Branch?** Branch is easy to use and identify employees that have accounts and those that still need accounts. Working with a daily file that provides the correct pay amounts makes it easy and seamless to pay Employees tips out daily. **What do you dislike about Branch?** It can be difficult to ensure that Employees have correctly activated their card and account to ensure that they have access to their funds. 95% of the time it is easy, but for Employees that are not tech-savy the process can be cumbersome and difficult to help them navigate. The Employee/card holder Branch support Team is not helpful in assisting with these issues. **What problems is Branch solving and how is that benefiting you?** Branch allows us to continue to pay our Employees their tips on a daily basis, rather than make Employees wait until payday to collect their tips. ### 16. Save Time Staying Active on Social Media **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 16, 2025 **What do you like best about Branch?** The BranchUp product helps you automate your social media posts using AI-generated content that you can still edit to make it your own and then schedule to maintain your preferred cadence. **What do you dislike about Branch?** The post formats are not always consistent and often don't include hashtags or your preferred contact method(s) **What problems is Branch solving and how is that benefiting you?** The BranchUp product by Branch is saving me so much time with social media management and engagement for my business ### 17. When help is needed seems slow to receive response on emails. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Restaurants | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** October 08, 2024 **What do you like best about Branch?** WEB site is easy to use when looking up accounts & Distributions **What do you dislike about Branch?** When an employee is requesting help by calling into Branch - They turn them back to us. I in turn have to email as I do not have the answer and Branch does have to take care of the issue afterall. It just seems like we go in circle when help is needed. **What problems is Branch solving and how is that benefiting you?** The ease of employees having access to their Tips/Mileage on a daily basis. ### 18. CFO **Rating:** 4.5/5.0 stars **Reviewed by:** Carlos R. | CFO, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** October 08, 2024 **What do you like best about Branch?** Branch is Free. The Branch app works and allows employees to pay electronically **What do you dislike about Branch?** $300 Daily transfer limit on immediate transfers to account. **What problems is Branch solving and how is that benefiting you?** I do not have to have cash on hand. ### 19. Branch is Extremely helpful in me running 4 Restaurants!! **Rating:** 5.0/5.0 stars **Reviewed by:** Casey C. | Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 30, 2023 **What do you like best about Branch?** Branch is quick and easy!! My employees LOVED when we transitioned to branch. They get paid every day instantly! It keeps me on my toes with distributing tips daily instead of weekly. There were times before I introduced Branch to the Restaurant Group that I would fall behind on my tip spreadsheet. I would find myself having to rush to finish it at the end of the week. When you rush, mistakes happen. Mistakes with people's money is not a good thing. Now Branch is part of my daily routine! It has also put the restaurant group as a whole in a better financial position. Not having to have a weekly payout of tips being deducted from the bank accounts is probably the most important! Having Branch deduct it from our account daily has put us in a better position. Thank you Branch! **What do you dislike about Branch?** Honestly, I don't have anything bad to say about Branch. I have not run into anything that I dislike. **What problems is Branch solving and how is that benefiting you?** Branch is helping our restaurant group tremendously. It forces me to do my tip spreadsheet daily. We are paying our staff daily. Before, I was putting it off and rushing to finish the spreadsheet for the week. When you rush, mistakes happen. Mistakes with people's money is not a good thing. Secondly, which is most important. Instead of paying out weekly tips from the bank accounts for 4 different restaurants, now we are paying out daily. The daily deductions from the accounts versus the large weekly sum have put the restaurant group as a whole in a much better financial position!! ### 20. Very intuitive and user-friendly system to eliminate cash payouts **Rating:** 4.5/5.0 stars **Reviewed by:** John C. | Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** October 03, 2023 **What do you like best about Branch?** The biggest upside is not having to replenish petty cash multiple times per week at every restaurant location for server tip payouts. It saves everybody in the company time and the onboarding and training was seamless. **What do you dislike about Branch?** The only downside is the possibility for user error. Even with the checks in place, you can't completely eliminate human error and your risk is a bit greater than if you were limited to only cash-on-hand, but it hasn't been too big of an issue for us. **What problems is Branch solving and how is that benefiting you?** This is solving our cash replenishment issue since very few customers pay with cash these days and servers like to (and should) receive their tips at the end of their shift. ### 21. Great Product and even greater Team! **Rating:** 5.0/5.0 stars **Reviewed by:** Sherwin K. | Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** December 27, 2023 **What do you like best about Branch?** Easy to setup, great reporting and insights, excellent implementation team. **What do you dislike about Branch?** Nothing comes to mind as far as dislikes. **What problems is Branch solving and how is that benefiting you?** Branch helps to simplify and streamline payments to 1099 contractors ### 22. Great simple solution to paying our drivers **Rating:** 5.0/5.0 stars **Reviewed by:** Michael P. | Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** December 15, 2023 **What do you like best about Branch?** The website is very intuitive and seamless **What do you dislike about Branch?** Slightly confusing to implement and get our teams to understand the logistics of cash outs. But once underway, super convenient and easy. **What problems is Branch solving and how is that benefiting you?** Cash shortages in store ### 23. Great! **Rating:** 4.5/5.0 stars **Reviewed by:** Shelby B. | Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** October 11, 2023 **What do you like best about Branch?** I love how easy it is to receive my money right away. You can transfer money very easy to another bank. And you can get cash back at certain restaurants! **What do you dislike about Branch?** Fee's for taking money out at an atm The way you have to go to certain places to put cash on the card. **What problems is Branch solving and how is that benefiting you?** Branch helps me keep everything organized in the business ### 24. Ease of use getting started was a little rocky. Not all employees are enjoying it so far **Rating:** 4.0/5.0 stars **Reviewed by:** Starr S. | General Manager, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** October 05, 2023 **What do you like best about Branch?** Helps the business maintain proper cash flow **What do you dislike about Branch?** The customer service is terrible, almost everyone I have talked to has taken multiple days to even respond to my issue. When calling the number it almost is never someone who is very fluent in English and communication is not great. They are not understanding my issue or I can not understand what they are trying to say. Also right after launching there was some sort of branch outage that really negatively impacted my roll out. **What problems is Branch solving and how is that benefiting you?** This service is allowing us to have more cash available inside the store. ### 25. Helpful in getting payments to gig workers **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Translation and Localization | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 12, 2023 **What do you like best about Branch?** Uploading the information for the workers and the disbursements was relatively simple. Disbursements can be made in bulk or individually, which gives flexibility. **What do you dislike about Branch?** The customer service side was lacking during onboarding when workers needed help setting up their apps or accessing their funds; wait times were roughly 45 minutes. Initially, it was unclear that the workers would not have a web-based site to manage their money. The "Instant Cards" tab is not 100% functional so that still needs some work. **What problems is Branch solving and how is that benefiting you?** We used to be a very cash-based industry, but now most payments coming in are either credit card, check or ACH payments. The funds were available in the bank, but we could not payout workers the cash payments they were accustomed to in the past. ### 26. An Amazing Company Leading the Cashless Future **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** October 06, 2022 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Branch?** Their customer service. Easy to reach out to, amazing people to work with. I also enjoy the ease of use on a laptop. And best of all... no cash! No fees for me, no fees for my employees. **What do you dislike about Branch?** Has gotten worse! Their technology!!! It's a mostly good user experience on desktop. But on mobile, it's an absolute catastrophe. They have no app for the admin side (even though they have a great one for the end user). Their mobile site was recently updated to be optimized for mobile so it's better but still not great. Does not work at all on Safari, only on Chrome. And do NOT get me started on the stupid way they make you login! Why can't I have a username and password with two step verification like every other company on earth? Why only my cell phone number? Sometimes, the texts just don't come. Yesterday, their text provider, Twilio, was down almost all day. Couldn't do anything. Their technology team needs a complete refresh! **What problems is Branch solving and how is that benefiting you?** CASH! People are paying less and less in cash nowadays and that means we can't tipout servers in cash without going to the bank. Branch eliminates this problem. ### 27. Great Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 23, 2023 **What do you like best about Branch?** It's a great alternative to paying out cash to employees. Has made managing cash and payouts easy and solves more problems than you'd think! **What do you dislike about Branch?** Would be perfect if it had more integrations to pos systems but its not a huge issue **What problems is Branch solving and how is that benefiting you?** Simplifies cash management Gives me exact credit card tip out report for employees paying out employees for miscellaneous receipts is much easier than cash ### 28. The easiest most amazing experience ever **Rating:** 5.0/5.0 stars **Reviewed by:** Deanna A. | Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** June 22, 2023 **What do you like best about Branch?** Branch is easy to use for my employees, reports are easy to understand. The entire process is amazing. Team are great partners. **What do you dislike about Branch?** The daily instant transfer limit is low. **What problems is Branch solving and how is that benefiting you?** Final paychecks requirements in California and assisting employees with financial wellness. ### 29. An enjoyable experience **Rating:** 5.0/5.0 stars **Reviewed by:** Caroline F. | Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 10, 2023 **What do you like best about Branch?** Onboarding with branch has been a seamless transition and we are thankful for their technology to help bring our business to the forefront of modern payroll options **What do you dislike about Branch?** none so far... the experience has been acceptable. **What problems is Branch solving and how is that benefiting you?** It has helped us move to a paperless payroll by bridging the gap among employees without bank accounts. ### 30. Branch has great customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Sophie B. | Controller, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** June 15, 2021 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Branch?** A nice perk to offer the staff and the Branch team is very quick in responding to any questions we have **What do you dislike about Branch?** Not many employees have decided to sign up even with the sharing the marketing materials that Branch supplied **Recommendations to others considering Branch:** Try it out! **What problems is Branch solving and how is that benefiting you?** It offers great budgeting tools for staff and a nice option for those that do not have a bank account ### 31. A great payment option for gig economy based platforms **Rating:** 4.5/5.0 stars **Reviewed by:** Elijah B. | Director Of Engineering, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** November 08, 2022 **What do you like best about Branch?** The ability to pay out our users without any fees almost instantly has been a great perk for our users. Alternatives like Stripe were much more expensive, and our users had to wait days to receive their funds. **What do you dislike about Branch?** The main downsides are the lack of ability for users to have their funds automatically deposited from their Branch account to their bank account and the inability to reverse a transfer in case of fraud automatically. The errors returned from the API are often unhelpful, and 500 errors are common when a validation error should be received. **What problems is Branch solving and how is that benefiting you?** Branch has solved the issue of our users receiving delayed payouts with expensive fees. This has led to a happier userbase and an overall improved user experience ### 32. Great Product **Rating:** 4.5/5.0 stars **Reviewed by:** Stacey S. | Office Administrator, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** June 30, 2022 **What do you like best about Branch?** I like that Branch allows me to take out money before I get paid. I'm a single mom with 2 kids and sometimes I need money now and it can't wait. Branch allows me that flexibility. I also really like that Branch allows you to take out money more than once per pay cycle. With our previous service, you could take money out, but you better make sure you got what you needed because you could only do it once. Branch allows me to access my pay check money as many times as I need to in between pay dates. **What do you dislike about Branch?** At my company everyone is salaried. Branch doesn't compute that well in my opinion. It would be nice if the money was just available at the beginning of the pay cycle instead of having to accrue daily. It's not like my salary is flexible based on hours worked. I know that our company is different from most others that they work with though in that regard. **What problems is Branch solving and how is that benefiting you?** I feel like Branch is solving a lot of budgeting issues that people have. Especially now when not a lot of people have savings or if they do, it's not a lot of savings. I am a paycheck-to-paycheck person and Branch helps by allowing me access to money when and if I need it. ### 33. Branch Payments for Spark/DDI **Rating:** 5.0/5.0 stars **Reviewed by:** Laura P. | Corporate Recruiter, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** December 01, 2022 **What do you like best about Branch?** It is very easy to set up and use. You have the ability to get instant pay for a small fee and free transfers to your bank account. **What do you dislike about Branch?** I don't have any downsides except maybe transferring to your bank instantly or faster. **What problems is Branch solving and how is that benefiting you?** It's easy to use and see your money. ### 34. Branch has been great **Rating:** 5.0/5.0 stars **Reviewed by:** Justin F. | D, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** June 29, 2022 **What do you like best about Branch?** The Branch app experience has been really great compared to past direct deposit card companies we have worked with before. The onboarding process was seamless, and the user experience has been great. **What do you dislike about Branch?** So far I have not run into anything that I dislike about branch. Any issues that we have run into have been rectified very quickly, and were caused by human error on our side. **What problems is Branch solving and how is that benefiting you?** Branch allows us to offer a no cost payment option for our employees that do not have access to traditional bank accounts or other direct deposit methods. Their integration into apple and google pay has also been a huge win for employees that do not like carrying around cards. ### 35. Branch makes it easy to daily & weekly payments **Rating:** 5.0/5.0 stars **Reviewed by:** Joe B. | CEO, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** October 06, 2022 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Branch?** The flexibility to transfer funds to any other banks. Ease of use of the debt card at retail shops. **What do you dislike about Branch?** It just lacks a web-based portal. Would be convenient to track funds without the app. **What problems is Branch solving and how is that benefiting you?** Huge savings on the operational cost compared to using a 3rd party payroll platform. ### 36. Branch Early Pay **Rating:** 4.0/5.0 stars **Reviewed by:** Lori H. | Payroll Administrator/ + Other, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** December 14, 2020 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Branch?** I like that the employees sign up, and I get an email being notified to update their banking information. It's also nice that employees can get some cash early before payday. **What do you dislike about Branch?** It seems a little harder for Minors to sign up for this program. **What problems is Branch solving and how is that benefiting you?** Keeping employees happy being able to work for cash the next day. This allows them to have any gas money if needed to get to the next shift. **Official Response from Tyler Zipperer:** > Hi there, thank you for your review of Branch. This feedback is invaluable as we continue to develop our platform for employers like you. We're glad to hear your experience with Branch has been beneficial so far. Please let us know how we can continue to support your success. ### 37. Excellent customer service!! **Rating:** 4.5/5.0 stars **Reviewed by:** Stephen B. | Owner, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** June 30, 2022 **What do you like best about Branch?** From the initial setup to daily operations, their staff is extremely helpful and available to help whenever I need them. **What do you dislike about Branch?** Some of the information you need to input has to be exact. An example is the date of birth for each worker has to be Year-Month-Day. This is not a huge deal, but rather something to get used to and expect. **What problems is Branch solving and how is that benefiting you?** We are currently in the process of integrating Branch with our new operational software to streamline payments to our workers. Branch has been extremely helpful and available to help with this process. ### 38. Branch has been very easy to implement and we have received the support promised. **Rating:** 5.0/5.0 stars **Reviewed by:** Suzanne W. | Adjunct Professor, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** June 29, 2022 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Branch?** Our employees love the direct deposit option and they are appropriately using the cash advance options. Our account rep is amazing and responsive. **What do you dislike about Branch?** Minors cannot get the cash advance. We sometimes have issues at the end of the pay period. We could not get swag for each roll out. **What problems is Branch solving and how is that benefiting you?** Direct deposit. Employees working more hours to get pay on demand. ### 39. Good Third Party Payment System **Rating:** 3.5/5.0 stars **Reviewed by:** Taylor L. | AR/AP Quality Manager, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** October 06, 2022 **What do you like best about Branch?** I like that I can instantly pay workers at anytime. **What do you dislike about Branch?** The instant transfer fees is the biggest issue my workers have. **What problems is Branch solving and how is that benefiting you?** I no longer have to manually pay workers in Quickbooks. ### 40. Best thing I have done for my business **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 05, 2022 **What do you like best about Branch?** As a business owner, the simple setup and the ease of use are my favorite part of using Branch. It makes operations easier. Our credit card tips for employees were outweighing the amount of paper cash that we brought in each day which meant that we had to pull money from our bank account to pay out tips to employees. It was a headache to manage and a nightmare to audit. Branch has simplified all of that and our employees are happy with the change too. **What do you dislike about Branch?** There is not a single thing that I dislike about Branch. It is shocking how easy it is to use and how great their customer service is for both the business owner and the employees. I have never had a vendor that operated as flawlessly as Branch. **Recommendations to others considering Branch:** Absolutely give it a try! You will love it as an employer and your employees will be happy too! **What problems is Branch solving and how is that benefiting you?** Our credit card tips were outnumbering the amount of physical cash we brought in during a shift. Our tipped employees had to be paid with money from the register which made our drawers short every day. We had to pull money from the bank account every few days to make up for the negative balance in our registers. It was such a nightmare to audit and made it difficult for our managers to know if their registers were accurate. Switching to Branch has allowed up to eliminate the exchange of cash tips and now we don't have to worry about having enough money on hand to pay out tips. It is also a convenient option for our employees that don't have a bank account of their own. We have seen many employees use the Branch card for their direct deposit as well. Branch direct deposit request forms come directly to me and I don't have to worry about missing or incorrect information on the form. ### 41. Big Branch Bragger **Rating:** 5.0/5.0 stars **Reviewed by:** Anne H. | Accounting, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** November 08, 2022 **What do you like best about Branch?** Great Customer Service, with a dedicated account rep. My employees love the advances and early pay options. **What do you dislike about Branch?** I wish I had the ability to force set up employee accounts. **What problems is Branch solving and how is that benefiting you?** They are offering free daily pay options which our employees love. ### 42. Fast and Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** amanda s. | scheduler, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** November 08, 2022 **What do you like best about Branch?** The Branch team members are fast at responding. **What do you dislike about Branch?** only issue ive seen is im not able to make disburstments from the app. **What problems is Branch solving and how is that benefiting you?** we are able to provide our staff with Same day pay for their shifts. ### 43. Great Experience! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** October 28, 2022 **What do you like best about Branch?** Branch has been very easy to transition into, and we have had incredible help from our Customer Success Manager, Mikayla. **What do you dislike about Branch?** There have been a few issues we have had to call in for help with, but the customer support has been very helpful. **What problems is Branch solving and how is that benefiting you?** We needed a way to provide a quick way to pay supplemental pay, and now we can get that done instantly. ### 44. The best payment platform for our gig workforce **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** November 08, 2022 **What do you like best about Branch?** We researched all of the options before going with Branch, and have been very happy with our decision. The support and service are rock solid. **What do you dislike about Branch?** At the time there wasn't the ability to white label the experience, but we understand why that is, and that may have changed **What problems is Branch solving and how is that benefiting you?** Paying our employees quickly and simplifying business processes. ### 45. NO more cash tips! **Rating:** 5.0/5.0 stars **Reviewed by:** Ruth L. | owner, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 01, 2022 **What do you like best about Branch?** I was constantly running to the bank to withdraw cash to pay my servers! This system gives them a debit card with their money within 1 hour of close of business and the servers are happy too! **What do you dislike about Branch?** the hassle if a server loses their debit card. The tech savvy servers are fine. They have figured out all the ins and outs but the other ones need a little encouragement. **What problems is Branch solving and how is that benefiting you?** So much easier to track all the expenses of tips ### 46. Took our company a step up! **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle S. | HR Business Administrator, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** March 29, 2022 **What do you like best about Branch?** Easy use, easy to sign up. Great benefit to offer **What do you dislike about Branch?** Nothing really. Have had some issues with ID verifications but mostly errors on our end. My rep fixed the issues quickly. **What problems is Branch solving and how is that benefiting you?** Offering easy access to our crew's pay. With most of our crew on direct deposit, we are saving time not having to distribute paychecks. Also many of our crew who might not have been eligible for bank accounts qualify so they really like it. ### 47. Great service **Rating:** 5.0/5.0 stars **Reviewed by:** Kim Y. | A, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** June 30, 2022 **What do you like best about Branch?** Our employees tips and miles are put on the Branch card right away the morning after their shift. Saves time for bookkeeping. **What do you dislike about Branch?** Nothing. Works slick. If there is ever an issue, there is a great customer service team. **Recommendations to others considering Branch:** Just call them for more info. You won't be sorry. **What problems is Branch solving and how is that benefiting you?** Getting tips and mileage to employees fast and fully automated. Frees up time for me. ### 48. east to use and implement **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** June 30, 2022 **What do you like best about Branch?** Easy user interface for associates and admin staff. Ability to access money in many ways so associates aren't frustrated by waiting for checks in the mail **What do you dislike about Branch?** Inability to customize outgoing text messages sent to associates to raise awareness from their employer and not spam. Would love to see more customization. **Recommendations to others considering Branch:** Branch is a payment solution for modern times. Highly recommend **What problems is Branch solving and how is that benefiting you?** Replaced our old pay card vendor which we had trouble contacting for help and the inability of associates to access funds without their card. Branch has resolved that with good customer service and in-app capabilities ### 49. Making the jump from paper to paperless **Rating:** 5.0/5.0 stars **Reviewed by:** Greg W. | CEO, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** March 28, 2022 **What do you like best about Branch?** We run payroll with paper checks daily; M-F, 8 A to 5 P. This encourages numerous disruptions and constant interruptions. By moving our payroll to the Branch card we can maintain daily payroll in a significantly more efficient manner, reduce supplies costs and minimize disruptions. **What do you dislike about Branch?** reconciling my bank account with both payroll withdrawals and the Branch debits in lump sum twice daily. **Recommendations to others considering Branch:** NA **What problems is Branch solving and how is that benefiting you?** See above. ### 50. Excited to launch this out to our team! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** October 11, 2022 **What do you like best about Branch?** Payment option flexibility. This will also simplify our final payment process during off-boarding. **What do you dislike about Branch?** N/A so far we will keep using Branch and gathering feedback. **What problems is Branch solving and how is that benefiting you?** Our final payments in tricky states such as CA. ## Branch Discussions - [I want to learn more right now, what do I do?](https://www.g2.com/discussions/learn-more-c2e17c37-5b51-44bf-98dd-6175817860e9) - 1 upvote - [Is Branch right for my workplace?](https://www.g2.com/discussions/is-branch-right-for-my-workplace-1b79434e-1d08-4995-b0de-4f175ba7b0e8) - 1 upvote - [Is Branch right for my workplace?](https://www.g2.com/discussions/is-branch-right-for-my-workplace) - 1 upvote - [How long does the implementation process take?](https://www.g2.com/discussions/get-my-workplace-started-on-branch-c319e316-6ff0-4e65-95a4-61f317d30b6d) - 1 upvote - [Can I try Branch with a select group of my employees before deciding I want the whole company to use it?](https://www.g2.com/discussions/get-my-workplace-started-on-branch) - 1 upvote - [View Branch pricing details and edition comparison](https://www.g2.com/products/branch-branch/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-29+15%3A54%3A31+-0500&secure%5Bsession_id%5D=b5347b1c-16be-456a-be83-2e2ab77f0d38&secure%5Btoken%5D=e2d80d763c71b3ac6eff22a05cc10521e19a135f6af22eddc25ea4d8e2ad5e33&format=llm_user) ## Branch Features **Platform Content** - Education Tools - Mobile Tools - Content Library **Payments** - Earned wage access - Tips and mileage reimbursement - Awarding bonuses **Employee Management** - Shift Tracking - Employee Profiles - Employee Segmenting **Platform Basics** - Performance - Portal **Platform Basics** - Program Management - Secure - Interoperability - Performance **Financial wellness** - Financial wellness tools - Automatic savings - Debit card **Tip Management** - Tipout Rules - Payment Tracking - PCI Compliance - Automated Payout **Platform Administration** - Integrations - Compliance - Reporting **Platform Additional Functionality** - Services - Employee Portal - Gamification - Education **Administration** - Reports and dashboards - Compliance - Mobile compatibility - Integrations **Platform** - Reporting - POS Integration - Encryption **Platform Payment Content** - Document management - Invoicing Tool - Wage access **Platform Data** - Dashboard & Reporting - Visualization - Platform Search - Alerts and Notifications ## Top Branch Alternatives - [Payactiv](https://www.g2.com/products/payactiv/reviews) - 4.6/5.0 (94 reviews) - [DailyPay](https://www.g2.com/products/dailypay/reviews) - 4.7/5.0 (91 reviews) - [ProLiant](https://www.g2.com/products/proliant/reviews) - 4.4/5.0 (737 reviews)