# Cleo Integration Cloud vs TrueCommerce EDI Comparison
---
## AI Generated Summary
- **G2 reviewers report** that both Cleo Integration Cloud and TrueCommerce EDI offer user-friendly interfaces, but users of Cleo Integration Cloud particularly appreciate its **flexibility** with features like the Cockpit and Mapper, which enhance usability and customization.
- **According to verified reviews** , TrueCommerce EDI excels in **integration and onboarding** , with users highlighting its seamless connection with other EDI platforms, making it easier to streamline order processes and resolve issues quickly.
- **Users say** that Cleo Integration Cloud stands out for its **automated workflow orchestration** , which significantly reduces manual intervention, while also noting that the initial setup is fast and convenient, contributing to a smoother implementation experience.
- **Reviewers mention** that TrueCommerce EDI provides a **secure and efficient** way to manage purchase orders and invoices, with many praising its straightforward navigation and processing capabilities, which enhance day-to-day operations.
- **G2 reviewers highlight** that both products receive high marks for **quality of support** , but users of Cleo Integration Cloud appreciate the ongoing development and responsiveness of the Cleo team, who actively listen to customer feedback for continuous improvement.
- **According to recent feedback** , while Cleo Integration Cloud scores well in areas like **data exchange** and **security** , TrueCommerce EDI is noted for its strong performance in **scalability** and **real-time reporting** , making it a solid choice for small businesses looking to grow.



| | Cleo Integration Cloud | TrueCommerce EDI | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 588 | 438 | 
| **Largest Market Segment** | Mid-Market (51.0% of reviews) | Small-Business (60.9% of reviews) | 
| **Entry Level Price** | No pricing available | Contact Us Per Month | 

---
## Top Pros & Cons

### Cleo Integration Cloud

Pros:
- Customer Support (8 reviews)
- Connectivity (7 reviews)

Cons:
- Difficult Learning (5 reviews)
- Expensive (4 reviews)

### TrueCommerce EDI

Pros:
- Ease of Use (29 reviews)
- Customer Support (21 reviews)

Cons:
- Poor Customer Support (10 reviews)
- Lacking Features (6 reviews)

---
## Ratings Comparison
| Rating | Cleo Integration Cloud | TrueCommerce EDI | 
|---|---|---|
  | **Meets Requirements** | 8.9 (461 reviews) | 9.2 (353 reviews) | 
  | **Ease of Use** | 8.5 (462 reviews) | 8.7 (360 reviews) | 
  | **Ease of Setup** | 8.0 (312 reviews) | 7.9 (228 reviews) | 
  | **Ease of Admin** | 8.4 (286 reviews) | 8.6 (190 reviews) | 
  | **Quality of Support** | 8.8 (456 reviews) | 8.8 (350 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.9 (288 reviews) | 9.0 (189 reviews) | 
  | **Product Direction (% positive)** | 8.5 (455 reviews) | 8.6 (348 reviews) | 

---
## Pricing

### Cleo Integration Cloud

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### TrueCommerce EDI

#### Entry-Level Pricing

Plan: SMB Plan

Price: Contact Us Per Month

Description: Get EDI compliant and connect systems seamlessly.

Our SMB Plan starts with:

Key Features:
- Basic accounting and ERP Integrations
- 3 Trading partner connections
- 2 Integrated documents

[Browse all 3 editions](https://www.g2.com/products/truecommerce-edi/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### Integration Brokerage

| Product | Score | Reviews |
|---|---|---|
| **Cleo Integration Cloud** | 9.0/10 | 73 |
| **TrueCommerce EDI** | 8.5/10 | 24 |

#### Data

| Feature | Cleo Integration Cloud | TrueCommerce EDI | 
|---|---|---|
| **Information Tracking** | 9.0 (63 reviews) | 8.2 (19 reviews) | 
| **Data Duplication** | 8.9 (58 reviews) | 8.1 (18 reviews) | 
| **Security** | 9.0 (65 reviews) | 8.9 (19 reviews) | 
| **Scheduling** | 8.9 (60 reviews) | 9.0 (18 reviews) | 

#### Logistics

| Feature | Cleo Integration Cloud | TrueCommerce EDI | 
|---|---|---|
| **Scaling** | 9.2 (62 reviews) | 8.0 (16 reviews) | 
| **Automation** | 8.8 (65 reviews) | 8.8 (18 reviews) | 
| **Communication** | 9.1 (61 reviews) | 8.6 (20 reviews) | 
| **Copy** | 8.9 (61 reviews) | 8.6 (15 reviews) | 
| **Integration ** | 9.2 (65 reviews) | 8.7 (21 reviews) | 

### Managed File Transfer (MFT)

| Product | Score | Reviews |
|---|---|---|
| **Cleo Integration Cloud** | 8.7/10 | 131 |
| **TrueCommerce EDI** | N/A | N/A |

#### Data Delivery

| Feature | Cleo Integration Cloud | TrueCommerce EDI | 
|---|---|---|
| **Load Balancing** | 8.8 (99 reviews) ✓ Verified | Not enough data | 
| **Application Integration** | 8.8 (108 reviews) ✓ Verified | Not enough data | 
| **File Transfer Acceleration** | 9.0 (102 reviews) ✓ Verified | Not enough data | 
| **Content Routing** | 8.7 (103 reviews) ✓ Verified | Not enough data | 

#### Functionality

| Feature | Cleo Integration Cloud | TrueCommerce EDI | 
|---|---|---|
| **Mobile Support** | 8.1 (81 reviews) ✓ Verified | Not enough data | 
| **Encryption** | 9.0 (115 reviews) ✓ Verified | Not enough data | 
| **Extensibility** | 8.8 (100 reviews) ✓ Verified | Not enough data | 
| **Reporting and Analytics** | 8.3 (104 reviews) ✓ Verified | Not enough data | 

#### Governance

| Feature | Cleo Integration Cloud | TrueCommerce EDI | 
|---|---|---|
| **Access Control** | 8.5 (99 reviews) ✓ Verified | Not enough data | 
| **Compliance** | 8.7 (99 reviews) ✓ Verified | Not enough data | 
| **Provisioning and Governance** | 8.8 (104 reviews) ✓ Verified | Not enough data | 

#### Core Transfer Infrastructure - Managed File Transfer (MFT)

| Feature | Cleo Integration Cloud | TrueCommerce EDI | 
|---|---|---|
| **Load Balancing** | 8.8 (99 reviews) ✓ Verified | Not enough data | 
| **File Transfer Acceleration** | Not enough data | Not enough data | 
| **Application Integration** | Not enough data | Not enough data | 
| **Content Routing** | Not enough data | Not enough data | 

#### Platform Capabilities - Managed File Transfer (MFT)

| Feature | Cleo Integration Cloud | TrueCommerce EDI | 
|---|---|---|
| **Encryption** | 9.0 (115 reviews) ✓ Verified | Not enough data | 
| **Mobile Support** | Not enough data | Not enough data | 
| **Reporting and Analytics** | Not enough data | Not enough data | 
| **Extensibility** | Not enough data | Not enough data | 

#### Security & Compliance Controls - Managed File Transfer (MFT)

| Feature | Cleo Integration Cloud | TrueCommerce EDI | 
|---|---|---|
| **Access Control** | 8.5 (99 reviews) ✓ Verified | Not enough data | 
| **Compliance** | 8.7 (99 reviews) ✓ Verified | Not enough data | 
| **Provisioning and Governance** | 8.8 (104 reviews) ✓ Verified | Not enough data | 

#### Intelligent Automation & AI - Managed File Transfer (MFT)

| Feature | Cleo Integration Cloud | TrueCommerce EDI | 
|---|---|---|
| **Anomaly Detection** | Not enough data | Not enough data | 
| **Automated Policy Enforcement** | Not enough data | Not enough data | 
| **Predictive Resource Allocation** | Not enough data | Not enough data | 
| **Intelligent Routing** | Not enough data | Not enough data | 

### Electronic Data Interchange (EDI)

| Product | Score | Reviews |
|---|---|---|
| **Cleo Integration Cloud** | 9.0/10 | 185 |
| **TrueCommerce EDI** | 8.5/10 | 190 |

#### Functionality

| Feature | Cleo Integration Cloud | TrueCommerce EDI | 
|---|---|---|
| **Data Exchange** | 9.4 (155 reviews) ✓ Verified | 9.1 (172 reviews) ✓ Verified | 
| **Data Mapping** | 9.2 (143 reviews) ✓ Verified | 8.7 (165 reviews) ✓ Verified | 

#### Management

| Feature | Cleo Integration Cloud | TrueCommerce EDI | 
|---|---|---|
| **Workflow Management** | 9.0 (127 reviews) ✓ Verified | 8.5 (162 reviews) ✓ Verified | 
| **Exception Handling** | 8.9 (76 reviews) | 8.1 (158 reviews) ✓ Verified | 
| **Real Time Reporting** | 8.7 (126 reviews) ✓ Verified | 8.3 (157 reviews) ✓ Verified | 

#### Integrations

| Feature | Cleo Integration Cloud | TrueCommerce EDI | 
|---|---|---|
| **Third Party Integration** | 8.9 (135 reviews) ✓ Verified | 8.5 (159 reviews) ✓ Verified | 
| **BI Tools Integration** | 8.4 (101 reviews) ✓ Verified | 7.8 (128 reviews) ✓ Verified | 

#### Security

| Feature | Cleo Integration Cloud | TrueCommerce EDI | 
|---|---|---|
| **Communication Protocols** | 9.1 (137 reviews) ✓ Verified | 8.5 (147 reviews) ✓ Verified | 
| **EDI Standards** | 9.3 (134 reviews) ✓ Verified | 9.0 (159 reviews) ✓ Verified | 

#### Support

| Feature | Cleo Integration Cloud | TrueCommerce EDI | 
|---|---|---|
| **EDI Testing** | 9.1 (139 reviews) ✓ Verified | 8.6 (158 reviews) ✓ Verified | 

### iPaaS

| Product | Score | Reviews |
|---|---|---|
| **Cleo Integration Cloud** | 8.6/10 | 212 |
| **TrueCommerce EDI** | N/A | N/A |

#### Development 

| Feature | Cleo Integration Cloud | TrueCommerce EDI | 
|---|---|---|
| **Real-Time Integration** | 8.8 (142 reviews) | Not enough data | 
| **API Designer** | 8.7 (15 reviews) ✓ Verified | Not enough data | 
| **Flow Designer** | 8.8 (15 reviews) ✓ Verified | Not enough data | 
| **Pre-Built Connectors** | 8.6 (15 reviews) ✓ Verified | Not enough data | 
| **Custom Connectors** | 8.2 (15 reviews) ✓ Verified | Not enough data | 
| **Reusable connectors** | 8.7 (13 reviews) | Not enough data | 
| **Multi - tenant architecture** | 8.7 (13 reviews) | Not enough data | 

#### Management 

| Feature | Cleo Integration Cloud | TrueCommerce EDI | 
|---|---|---|
| **Monitoring & Notification** | 8.7 (15 reviews) ✓ Verified | Not enough data | 
| **Routing And Orchestration** | 8.7 (15 reviews) ✓ Verified | Not enough data | 
| **Data Mapping** | 8.9 (15 reviews) ✓ Verified | Not enough data | 
| **Data Transformation** | 9.0 (16 reviews) ✓ Verified | Not enough data | 
| **API Management** | 9.1 (13 reviews) | Not enough data | 

#### Security

| Feature | Cleo Integration Cloud | TrueCommerce EDI | 
|---|---|---|
| **Data Encryption** | 8.9 (15 reviews) ✓ Verified | Not enough data | 
| **Security Standards** | 9.0 (15 reviews) ✓ Verified | Not enough data | 
| **Communication Protocol** | 8.9 (14 reviews) ✓ Verified | Not enough data | 

#### Integration Options

| Feature | Cleo Integration Cloud | TrueCommerce EDI | 
|---|---|---|
| **Data Virtualization** | 8.9 (14 reviews) ✓ Verified | Not enough data | 
| **Managed File Transfers** | 9.0 (14 reviews) ✓ Verified | Not enough data | 
| **Big Data Processing** | 8.5 (14 reviews) ✓ Verified | Not enough data | 
| **EDI** | 9.4 (15 reviews) ✓ Verified | Not enough data | 

#### Deployment 

| Feature | Cleo Integration Cloud | TrueCommerce EDI | 
|---|---|---|
| **Hybrid** | 8.6 (11 reviews) | Not enough data | 
| **Cloud to Cloud** | 8.9 (12 reviews) | Not enough data | 

---
## Categories
**Shared Categories (3):** [Electronic Data Interchange (EDI) Software](https://www.g2.com/categories/electronic-data-interchange-edi), [Integration Brokerage  Software](https://www.g2.com/categories/integration-brokerage), [On-Premise Data Integration Software](https://www.g2.com/categories/on-premise-data-integration)

**Unique to Cleo Integration Cloud (2):** [Managed File Transfer (MFT) Software](https://www.g2.com/categories/managed-file-transfer-mft), [iPaaS Software](https://www.g2.com/categories/ipaas)



---
## Reviewer Demographics

### By Company Size

| Segment | Cleo Integration Cloud | TrueCommerce EDI | 
|---|---|---|
| **Small-Business** | 19.2% | 60.9% | 
| **Mid-Market** | 51.0% | 35.9% | 
| **Enterprise** | 29.9% | 3.2% | 

### By Industry

#### Cleo Integration Cloud

- **Transportation/Trucking/Railroad:** 13.1%
- **Logistics and Supply Chain:** 9.3%
- **Retail:** 6.0%
- **Consumer Goods:** 5.6%
- **Information Technology and Services:** 5.6%
- **Food & Beverages:** 5.5%
- **Wholesale:** 4.9%
- **Food Production:** 4.2%
- **Hospital & Health Care:** 3.8%
- **Automotive:** 3.6%
- **Other:** 38.4%

#### TrueCommerce EDI

- **Wholesale:** 15.6%
- **Consumer Goods:** 13.2%
- **Manufacturing:** 9.3%
- **Retail:** 8.3%
- **Food Production:** 4.9%
- **Food & Beverages:** 4.4%
- **Apparel & Fashion:** 2.7%
- **Accounting:** 2.4%
- **Medical Devices:** 2.4%
- **Warehousing:** 2.4%
- **Other:** 34.2%

---
## Alternatives

### Alternatives to Cleo Integration Cloud

- [MuleSoft Anypoint Platform](https://www.g2.com/products/mulesoft-anypoint-platform/reviews) — 4.5/5 stars (772 reviews)
- [SPS Commerce Fulfillment EDI](https://www.g2.com/products/sps-commerce-fulfillment-edi/reviews) — 4.3/5 stars (641 reviews)
- [Boomi](https://www.g2.com/products/boomi/reviews) — 4.4/5 stars (505 reviews)
- [Jitterbit](https://www.g2.com/products/jitterbit/reviews) — 4.5/5 stars (614 reviews)
- [GoAnywhere MFT](https://www.g2.com/products/goanywhere-mft/reviews) — 4.6/5 stars (435 reviews)
- [Progress MOVEit](https://www.g2.com/products/progress-moveit/reviews) — 4.4/5 stars (527 reviews)
- [Celigo](https://www.g2.com/products/celigo/reviews) — 4.6/5 stars (1052 reviews)
- [IBM Sterling B2B Integrator](https://www.g2.com/products/ibm-sterling-b2b-integrator/reviews) — 4.2/5 stars (42 reviews)
- [SAP Integration Suite](https://www.g2.com/products/sap-integration-suite/reviews) — 4.3/5 stars (339 reviews)
- [Workato](https://www.g2.com/products/workato/reviews) — 4.7/5 stars (776 reviews)

### Alternatives to TrueCommerce EDI

- [SPS Commerce Fulfillment EDI](https://www.g2.com/products/sps-commerce-fulfillment-edi/reviews) — 4.3/5 stars (641 reviews)
- [MuleSoft Anypoint Platform](https://www.g2.com/products/mulesoft-anypoint-platform/reviews) — 4.5/5 stars (772 reviews)
- [Boomi](https://www.g2.com/products/boomi/reviews) — 4.4/5 stars (505 reviews)
- [eZCom Software EDI](https://www.g2.com/products/ezcom-software-edi/reviews) — 4.7/5 stars (273 reviews)
- [Jitterbit](https://www.g2.com/products/jitterbit/reviews) — 4.5/5 stars (614 reviews)
- [Celigo](https://www.g2.com/products/celigo/reviews) — 4.6/5 stars (1052 reviews)
- [SnapLogic Intelligent Integration Platform (IIP)](https://www.g2.com/products/snaplogic-intelligent-integration-platform-iip/reviews) — 4.4/5 stars (398 reviews)
- [Microsoft SQL Server](https://www.g2.com/products/microsoft-sql-server/reviews) — 4.4/5 stars (2284 reviews)
- [Martini](https://www.g2.com/products/martini/reviews) — 4.7/5 stars (336 reviews)
- [SAP Integration Suite](https://www.g2.com/products/sap-integration-suite/reviews) — 4.3/5 stars (339 reviews)

---
## Top Discussions

### Cleo Integration Cloud

- Title: [When we have our own servers why should we use cloud?](https://www.g2.com/discussions/49738-when-we-have-our-own-servers-why-should-we-use-cloud) — 4 comments, 1 upvote
  > **Top comment:** "You don't need to be in the cloud but if you want to have a reliable and stable system, up to date software, easy to support and cost efficiency, this is..."
- Title: [CIC Private edition](https://www.g2.com/discussions/29603-cic-private-edition) — 2 comments, 1 upvote
  > **Top comment:** "Hi Ajit, 

I am not sure if someone responded to you.  However, I am sure we could put you in touch with a customer who has made the migration...."
- Title: [How is error tracking/reporting handled within Cleo Integration Cloud?](https://www.g2.com/discussions/tracking-and-reporting) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Cleo Integration Cloud provides various options for error tracking/reporting that can be customized based on a specific customer’s desire on how they’d like..."
- Title: [Did anyone integrated CIC with Shopify?](https://www.g2.com/discussions/did-anyone-integrated-cic-with-shopify-1e39b73f-b217-4177-8eb9-40b371a938c5) — 1 comment, 1 upvote
  > **Top comment:** "Test your speed with this fun game https://drifthunters.online"
- Title: [Can you update Training material with new scenario and examples.](https://www.g2.com/discussions/can-you-update-training-material-with-new-scenario-and-examples-55a5cd43-cae3-4c3c-a752-e3a26db6fdc5) — 1 comment, 1 upvote
  > **Top comment:** "Hi Vignesh,
Love the idea! In fact, our team has a ton of new and in-depth training content coming in 2022. In the meantime, if you would like a quick..."

### TrueCommerce EDI

- Title: [How do you know what you are paying for? How was the usage calculated?](https://www.g2.com/discussions/28165-how-do-you-know-what-you-are-paying-for-how-was-the-usage-calculated) — 2 comments
  > **Top comment:** "They have a detailed usage you can access to in the portal."
- Title: [What is EDI What are the components of EDI?](https://www.g2.com/discussions/what-is-edi-what-are-the-components-of-edi) — 1 comment
  > **Top comment:** "Electronic data interchange is the concept of businesses electronically communicating information that was traditionally communicated on paper, such as..."
- Title: [When we can expect to use it in Google Chrome?](https://www.g2.com/discussions/33630-when-we-can-expect-to-use-it-in-google-chrome) — 1 comment, 2 upvotes
  > **Top comment:** "Hi, Sonu...thank you for your question. TrueCommerce supports Google Chrome and will be happy to follow up with you this week regarding the connection issue..."
- Title: [Migrating to the Cloud](https://www.g2.com/discussions/15186-migrating-to-the-cloud) — 1 comment, 1 upvote
  > **Top comment:** "TrueCommerce was very supportive and we didn't have any difficulties migrating, they were there every step and it seemed mostly seemless."
- Title: [What is the fastest way to set up Item Catalog?](https://www.g2.com/discussions/14735-what-is-the-fastest-way-to-set-up-item-catalog) — 1 comment, 1 upvote
  > **Top comment:** "Yes you can import.  I find it's easiest to export the item catalog from TC and then use that as the template for your import.  It should be a CSV file."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/cleo-integration-cloud-vs-truecommerce-edi)