Vista Reviews & Product Details

During the increased "work from home" environment, we were so glad that we had made the investment in Vista. We were already set up in the cloud, all of our users had laptops on their desks and it was a smooth transition for us to begin working from home. We were unclear how it was going to go, because as a Construction Company we had never done this. Having all our programs speaking together from the Field to the Office made it so easy for us. Review collected by and hosted on G2.com.

This program can be difficult for Operations since it is heavy in database entry. Once you get them on board, the information at your fingertips is invaluable. Review collected by and hosted on G2.com.

I like that all of the packages are integrated. We are using Vista/Keystyle/Team. The software is easy to use and we have eliminated all these side spreadsheets for our projects. Keystyle is for entering Employees' time and it gets dumped right into Vista Payroll. We have come a long way. Review collected by and hosted on G2.com.

I wish there was more reporting and an easy/economical way to create or modify reports in Vista. Review collected by and hosted on G2.com.

Vista allows us to keep our jobs, equipment, payroll and accounting under one platform. Everything connects so we can charge invoices and payroll to the jobs easily. There is plenty of reporting and we have the option to adjust reports to our needs as well. The security features also allow us to have everyone on the software by imposing restrictions to specific access when necessary. For example a user may have access to all job information, but cannot see any information regarding payroll. Review collected by and hosted on G2.com.

Support needs some work. When I am having trouble with the system, I would like to call and get an answer regarding the problem. Waiting a few days for a response is not helpful when you are in the middle of something important that you need to complete. The support staff needs better training as well. Sometimes the answer is "no, you can't do that" and then they close the case stating that the problem has been solved, which can be frustrating. Review collected by and hosted on G2.com.

I like how much you can customize stuff to fit what you need. Whether its reports or custom fields in portals and programs you can make it work for you. Their help desk is also fabulous. Review collected by and hosted on G2.com.

There are so many modules sometimes. Once you learn the program its fine, but it can be confusing at first remember what to go to for what as well as how many steps. Review collected by and hosted on G2.com.

Viewpoint Academy is used for new hires to learn how to use the system - knowledge base for those one off questions you have - the reports of the data I need - all the programs that can be added to Vista. Review collected by and hosted on G2.com.

Too many different reports with the closeness in the titles (being similar names)- never got how to use crystal reports - in puting having difficulties with. Review collected by and hosted on G2.com.

The easy navigation and the ability to learn. Review collected by and hosted on G2.com.

I do not have anything I dislike about Vista in my time using it. Review collected by and hosted on G2.com.

The Vista Product suite are fantastic tools to assist with your construction business accounting and project management requirements. The sheer customization options available make it suitable for a range of businesses. Review collected by and hosted on G2.com.

The customization options are a bit daunting, and the interface can seem outdated, but once you work with the product, you quickly realize the potential benefits that can be extracted. Review collected by and hosted on G2.com.

Vista has extensive functionality for Accounting and Project Management processes, and I like that programs can be customized to store new pieces of information. While the user interface can seem pretty outdated, and the learning curve can be a bit daunting for new users, Viewpoint has made self-help tools and a good amount of documentation on different modules accessible, which is very helpful. Ease of navigation and confidence comes with time, patience, and good support/training. Review collected by and hosted on G2.com.

My biggest issue as a person responsible for offering internal support for Vista and assisting with reporting is that any custom reports need to be handled by a third-party software. In my company's case, the barrier of training to use SAP Crystal and the cost to license the software means that in order to access our carefully maintained data, we have to resort to using consultants. I do feel that this negatively affects our agility as a company. Since Vista is so customizable/extensive, sometimes it is very convoluted where information is stored and what fields a report is drawing from without the third party software. Overall, due to the amount of detail that can be captured, Vista can be an incredible reporting tool as long as you have adequate resources to retrieve that information. Review collected by and hosted on G2.com.

I like that Vista encompasses all the business systems in one place. Everything must tie out, Purchasing, AP, Payroll, all tie to job cost and can track every penny. If one is right then they all are right. I love the Vista support as needed. I can CHAT with them to get help when I am stuck on how to fix an issue. Review collected by and hosted on G2.com.

Vista still struggles with certain modules like Service and EM. They work but are slow and cumbersome. Not as user friendly as I may hope for. Not knowing the known issues before a release is downloaded. If I know of certain issues I may delay an update until they are fixed. But it is hard to find known issues ahead of time. We often have to upgrade and find them on our own. Review collected by and hosted on G2.com.

I love that the program is able to be customized to fit the differing needs of a variety of companies within the construction industry. There are so many ways to make the existing base platform work to do exactly what each department needs it to do. Review collected by and hosted on G2.com.

There have been some hiccups in connection quality that have created a "lag time" when working in Vista at times. We love the cloud environment, but sometimes have to deal with slow response times when working in Vista. Review collected by and hosted on G2.com.