I like how TRADOGRAM consolidates everything in one place with all our suppliers, making it easier to track spend. I also appreciate the automatic PO issuance feature, where once the approval workflow is completed, it sends out to suppliers automatically. The automation aspect was a big reason why we transitioned to TRADOGRAM. the support we have received from Brandon, who has been great. It has been an absolute pleasure working with Brandon, and we are very grateful for the free customisation. Review collected by and hosted on G2.com.
It can be quite rigid in the sense it's not flexible to customize fields relevant to our operations. And when we pay for customisation it is rolled out to other clients for free, which is unfair. TRADOGRAM does not offer a tailored package - so some modules we don't use at all but yet we have to pay for the full package. We've seen multiple approval issues where certain approvers have been bypassed despite the threshold. The RFQ function is also rigid, meaning we have to open the whole system, impacting the governance of our items. When changing or adding prices, it displays the old pricing as well as the new, which confuses our teams. You can't update pricing in one area; you have to update it in multiple locations, which is time-consuming. The currency setup is challenging, as the main account is in GBP and our suppliers work in USD, impacting the thresholds for approvals. Also, suppliers are unable to see attachments on POs. Review collected by and hosted on G2.com.
