Toolkit CRM is a client relationship management (CRM) software solution designed for financial advisors and wealth management professionals, providing tools to organize client data, automate workflows, and deliver differentiated client experiences. It enables advisory firms to segment their client base and implement tailored service models, ensuring resources are allocated strategically and client interactions are consistent and predictable.
A standout feature of Toolkit CRM is its Client Experience Builder, which allows advisors to categorize clients into segments and assign distinct service levels to each group. This segmentation empowers firms to deliver personalized, high-touch experiences to top-tier clients while efficiently managing broader client groups, all within a scalable and systematic framework.
Another core component is the Workflow Builder—a highly intuitive tool for designing and automating business processes. Advisors can create workflows that automatically delegate tasks to the right team members at the right time, enhancing collaboration and ensuring every step of the client journey is executed seamlessly.
Toolkit CRM also offers:
• Fully customizable contact records, so advisors can capture and track data unique to their clients and business needs.
• Automatic email tracking, ensuring every client conversation is logged and accessible within the client profile.
• A centralized task management system that keeps the entire team organized and on track with shared tasks and deadlines.
• An integrated scheduling solution, serving as a robust alternative to standalone tools like Calendly, with custom branding and smart CRM sync.
• Advanced reporting tools, enabling deep insights through customizable filters and one-click saved reports.
• Shared assistant functionality, allowing administrative staff to support multiple advisors efficiently.
• Built-in document management, providing unlimited cloud storage for secure, organized access to internal and client files.
Toolkit CRM is designed to help financial advisory teams scale their business, collaborate effectively, and deliver a consistent, differentiated experience to every client segment.