Tokeet Reviews & Product Details

The comprehensive property care and maintenance scheduling feature has made managing service providers and ensuring high standards of property upkeep effortless. Also, the visual checklists and real-time updates keep every task on track. Review collected by and hosted on G2.com.

Nothing that I would complain about in this product. Review collected by and hosted on G2.com.

They have a basic set of tools for property management, although it gets quickly expensive when you use all the stuff - more expensive than their competitors. They claim to have a good support, but really no issues are being solved. Review collected by and hosted on G2.com.

I was lied to several times during the pre-sales. John P., their sales guy even missed the first scheduled call with me, without an apology and came late to a rescheduled one, which was a huge waste of time on my side. They also claim that they are a large multinational company with the main office in the US, but that office is nowhere to be found and there is pretty much one person responsible for everything (John P.). I would not recommend their service at all - shady company with shady practices. When I wrote a review on a different website for them, their CEO tried to take the review down claiming that they never spoke to me. Totally ridiculous, save yourself time and try a competition. I would suggest you Hostaway, Hostfully or OwnerRez, based on my extensive research and what I tried. Review collected by and hosted on G2.com.

I was happily surprised by its efficiency and ease of use. Review collected by and hosted on G2.com.

I would like certain additional features, but given how much time it saves me, I am ecstatic with their offering. Review collected by and hosted on G2.com.

I’m impressed with Tokeet's dynamic pricing tool that automatically adjusts my rental rates, ensuring I'm always competitive. Review collected by and hosted on G2.com.

It can be a bit pricey for small rental owners who are just starting and trying to keep costs low. Review collected by and hosted on G2.com.

Well, the automation features in Tokeet, especially for guest communication and invoicing, have freed up a significant amount of my time, allowing me to focus on strategic growth. Review collected by and hosted on G2.com.

While the automation setup is powerful, a guided setup wizard for new users would make the initial configuration easier. Review collected by and hosted on G2.com.

Tokeet empowers me with real-time access to booking calendars, financial reports, and guest communications, all from one dashboard. This integration simplifies decision-making and operational efficiency. Review collected by and hosted on G2.com.

More detailed tutorials or webinars on leveraging advanced features would enhance user competency and adoption. Review collected by and hosted on G2.com.

The dashboard provides a comprehensive overview of my rent business, making it difficult to find specific data quickly. Review collected by and hosted on G2.com.

The dashboard can feel overwhelming with information, making it difficult to find specific data quickly. Review collected by and hosted on G2.com.

The platform allows the management of multiple sites across many different advertising platforms and, with the help of Rategenie, makes life so much simpler when deciding what rates to charge. It takes a bit of time to set up and understand the navigation, but it is all worth it! The staff can always help online, on the phone and via email. Review collected by and hosted on G2.com.

Set up listings does take time, and there is a steep learning curve, but this only needs to be done once. Review collected by and hosted on G2.com.

Tokeet products have an excellent User Interface and they have tons of add ons to do almost anything you would need or want to do to run everything from a single rental to thousands. Review collected by and hosted on G2.com.

While it looks good on the surface, there is a lot of loose ends and bugs the more you dig. Some issues are known and unresolved after over 1 year. They keep getting better, but they also keep increasing their prices! Review collected by and hosted on G2.com.

I love using Tokeet. I have a small B&B with listings on AirBnB and a few OTAs and it's PERFECT for my needs. It's easy to use - so easy to use I can even get my husband (who is also my business partner) to use it when he needs to check on important guest info). I love the fact that it's a VERY reasonable, flat fee to use - and it comes PACKED with super useful features - like the various booking engine options, automated messages & templates, easy to set up integrations with OTAs, free website (if you don't already have one) AND even a VERY nice guest portal functionality. Our guest love this and it's been a great upgrade to have this vs a "hard copy" book that we used to have in our rooms. With the guest portal, guests can access this information even when they're out and about AND the best is it's eco-friendly...no more having to print and laminate pages for the book...no need to have flyers. We just create the content, link to other websites to tours and other destinations/services, where they can always get the most up to date rates and information. Super easy to use integrated payment gateway (huge step up from how we were managing payments before for other OTA reservations other than AirBnB). All in all, it's truly awesome how much you get for the money. And the icing on the cake - is responsive and helpful customer service! Can't recommend this solution any more highly. Review collected by and hosted on G2.com.

I would love it if they would have a similar level of integration with more OTAs, as they have with AirBnB, Booking.com and Expedia.com. Review collected by and hosted on G2.com.