I work for a city and need to review activity/documentation from employees that work in other departments/divisions. The ease of seeing this activity is very useful. Also, everything I need to do is easy to follow.
What do you dislike?
Not able/practical to use in the field with casework.
What problems are you solving with the product? What benefits have you realized?
Customer service. I am able to assist a customer with issues throughout the city departments with ease.
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