--- title: TheySaid Reviews meta_title: 'TheySaid Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 81 reviews by the users' company size, role or industry to find out how TheySaid works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 81 scale: '5' date_modified: '2026-07-12' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # TheySaid Reviews **Vendor:** Theysaid inc. **Category:** [Enterprise Feedback Management Software](https://www.g2.com/categories/enterprise-feedback-management) **Average Rating:** 4.8/5.0 **Total Reviews:** 81 ## About TheySaid TheySaid replaces old-school feedback tools with incredibly insightful conversations. We're not your grandpa's survey tool. Instead of boring forms, your AI interviewer asks customers and employees deep and personalized questions to help you really understand why people gave their response. And with TheySaid you can gather any kind of feedback powered by AI: surveys, forms, interviews, user tests and polls. Key Features: 1. Teach AI about your organization by uploading websites or docs 2. Tell us what you want to learn, and AI will create your entire project for you 3. Control how AI asks follow ups while users answer your questions 3. Take action in real time with auto-generated action items for each response 5. Get actionable themes and insights across all of your responses ## TheySaid Pros & Cons **What users like:** - Users commend the **adaptive and coherent insights** provided by AI integration in TheySaid, enhancing their overall experience. (1 reviews) - Users find TheySaid to be **easy and simple to use** , contributing to a great overall experience. (1 reviews) - Users find the **ease of use** of TheySaid to be straightforward and enjoyable, enhancing their experience. (1 reviews) - Users value the **efficiency** of TheySaid, finding it highly practical for various business needs. (1 reviews) - Users value the **adaptive and insightful AI** of TheySaid, enhancing the overall experience with coherent responses. (1 reviews) - Intuitive (1 reviews) - Users value the **ease of use** of TheySaid, finding it practical and beneficial for their business needs. (1 reviews) **What users dislike:** - Users feel that the lack of **visual graphics for reporting** in TheySaid limits data comprehension and insights. (1 reviews) - Users find the **difficult reporting** features of TheySaid frustrating, as visual data graphics are lacking. (1 reviews) - Users find the **limited reporting options** in TheySaid hinder effective data visualization and analysis. (1 reviews) - Users find the **poor reporting** capabilities of TheySaid hinder effective data visualization and insights. (1 reviews) ## TheySaid Reviews ### 1. Gives insights on real customer voices on pricing **Rating:** 5.0/5.0 stars **Reviewed by:** Sohaib F. | Cloud | DevSecOps Engineer , Mid-Market (51-1000 emp.) **Reviewed Date:** June 17, 2026 **What do you like best about TheySaid?** Hearing someone talk through a pricing page out loud is completely different from reading their survey responses. theysaid helps me catch the hesitation, the moment something does not add up for them, the comparison they are making in their head. None of that shows up in a form. **What do you dislike about TheySaid?** Nothing that has actually bothered me enough to flag. I had to build my pricing test from scratch since the templates lean usability but that took maybe an extra thirty minutes. For what the tool gives back that is not a real complaint. **What problems is TheySaid solving and how is that benefiting you?** We were about to roll out a plan restructure based on inrernal assumptions and some light survey data. Testing it with real customers first surfaced two things that were confusing that we never would have caught. We fixed them before launch and avoided what would have been a rough few weeks of support conversations. The bigger win was that leadership started asking "did we test this with customers" before approving pricing changes, which was not a question anyone used to ask. ### 2. Very Useful for Surveys, Feedback, and AI Driven Insights **Rating:** 5.0/5.0 stars **Reviewed by:** Ishan S. | Manager and Dietician at Chaitanya Homoeo Clinic, Medical Store Owner, Content Creator, Hospital & Health Care, Small-Business (50 or fewer emp.) **Reviewed Date:** June 16, 2026 **What do you like best about TheySaid?** What I love most about TheySaid is that it goes beyond a traditional survey and helps collect deeper feedback through AI powered conversations and follow-up questions. Instead of only collecting responses, it helps uncover the reasons behind those responses. I work as a Dietician and Nutritionist, manage a homeopathy clinic, and also create health education content for social media , where I regularly create health awareness content, educational resources, and community wellness initiatives, so understanding audience feedback, learning needs, and participant engagement is an important part of my work. The platform is easy to use and easy to set up. I was able to create a health-focused feedback project quickly, and the AI generated relevant questions based on my goals. Features such as AI survey creation, AI interviews, follow-up questions, feedback analysis, response themes, and insight generation are especially useful when collecting feedback after educational activities and awareness programs. Another thing I like is that responses are organized into useful insights instead of just showing a list of answers. This makes it easier to identify common concerns, learning interests, and topics people want to know more about. It helps me better understand what information is most useful to the audience. The performance has been good in my experience. Creating surveys, reviewing responses, and moving between different sections is quick and easy. The platform feels responsive during setup and feedback analysis, which helps me focus more on understanding responses rather than spending time managing the tool. Overall, TheySaid offers a good number of features while keeping the process simple. It fits well into my workflow for feedback collection, audience research, educational programs, and community engagement activities. **What do you dislike about TheySaid?** When working with detailed feedback projects, I occasionally wish there were more ways to compare related responses across different questions in one view. The information is available, but I sometimes move between sections to connect feedback patterns and participant comments. A more consolidated review experience would make analysis easier. **What problems is TheySaid solving and how is that benefiting you?** It is helping me collect more meaningful feedback instead of relying only on ratings or short survey responses. In educational and awareness activities, it can be difficult to understand what people actually learned, what challenges they face, or what information they still need. The AI powered conversations and follow-up questions help gather deeper responses and provide more context behind each answer. This makes feedback more useful and actionable compared to traditional surveys. Another benefit is that responses are organized into themes and insights, which makes analysis easier. Instead of spending a lot of time going through individual responses, I can quickly identify common patterns, interests, and areas where people need more information. It also helps improve future programs, content, and engagement activities because decisions can be based on actual feedback rather than assumptions. Having surveys, interviews, feedback collection, and insight generation in one platform makes the entire process more organized and efficient. Overall, it helps me better understand audience needs, collect richer feedback, and make more informed decisions while saving time during feedback analysis. ### 3. It doesn't miss any details in hours long videos **Rating:** 5.0/5.0 stars **Reviewed by:** Mohammad A. | UI UX Designer, Mid-Market (51-1000 emp.) **Reviewed Date:** June 07, 2026 **What do you like best about TheySaid?** It catches moments in videos and provides insights that i would have missed normally. Because it's kinda tiring to watch hours of videos with the same level of attention. The recurring problems come back already ranked by how often they showed up. And the automated theme detection groups findings in a way that would taken me hours to do manually, and I start from prioritized list instead of a blank page. That difference shows up in how quickly i can turn research around. **What do you dislike about TheySaid?** Category names it generates for grouping findings do not always match how my team talks about problems. I rename them before sharing anything so a way to set the preferred language up front would save me that step every single time. **What problems is TheySaid solving and how is that benefiting you?** Synthesis was the reason our research always arrived too late. By the time i had a report ready, the sprint had move on. Now i share the findings the same week when sessions run and i am actually part of the decision instead of a footnote after the fact. ### 4. Our roadmap decisions now feels incomplete without it's testing **Rating:** 5.0/5.0 stars **Reviewed by:** Moaz A. | Digital Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 04, 2026 **What do you like best about TheySaid?** The findings come back with each problem ranked by how how often it shows across sessions. I walk into priotirization meeting knowing which issues are widespread and which are one time. This ranking system changes how I make the case for what to fix first and it's a lot more persuasive than my opinion as it's backed by AI data and insights. **What do you dislike about TheySaid?** Nothing major really. I wish there was an easier way to hand off a session to another team without leaving the platform. The core of what I use works really well so no issues there. **What problems is TheySaid solving and how is that benefiting you?** We kept building products based on what the team assumed that users needs. In scenarios where those assumptions were wrong, we found only after weeks later and after we have wasted so much of our time and money. Being able to test before prioratization changed our hit rate for features that actually gets used and that difference is now shown in adoption numbers. ### 5. Helps me identify task prioritization quickly **Rating:** 5.0/5.0 stars **Reviewed by:** Faiqa A. | Business Analyst , Mid-Market (51-1000 emp.) **Reviewed Date:** June 26, 2026 **What do you like best about TheySaid?** Before running any sessions I uploaded our product docs and a few URLs so the tool actually understood what we were testing and why. The questions it asked users were relevant in a way that out-of-the-box testing never was. That context made the findings a lot more useful straight out of the analysis. **What do you dislike about TheySaid?** The tool works best when you go in with a specific question. More open-ended sessions where I am trying to understand broader patterns take more thought to set up so the output comes back in a useful shape. It rewards clear thinking upfront. **What problems is TheySaid solving and how is that benefiting you?** Roadmap debates used to come down to whoever had the strongest opinion. Now they come down to what users actually did. That shift made prioritization more consistent and took a lot of the politics out of the room. ### 6. Saved me days of manual work in user testing **Rating:** 5.0/5.0 stars **Reviewed by:** Abu Z. | Flutter Developer , Mid-Market (51-1000 emp.) **Reviewed Date:** June 12, 2026 **What do you like best about TheySaid?** Every issue it surfaces comes with a suggested fix based on what users actually did. I am not walking into engineering team discussions with just a problem list after using this tool but rather with context and direction. This has made those tiresome meetings so short and on the point. **What do you dislike about TheySaid?** When i run multiple rounds of testing with my own users, tracking who has participated is still manual on my end. And i have to keep a separate spreadsheet for it. If it could be inside the tool itself then that would be great. **What problems is TheySaid solving and how is that benefiting you?** We used to skip research when timelines got tight because setup was it's own project. That excuse is gone now. We have caught real problems before development started and avoided at least three post launch fixes that would have cost way more than the test did. ### 7. Global research coverage without a global research budget **Rating:** 5.0/5.0 stars **Reviewed by:** Shahza M. | Video Editor, Mid-Market (51-1000 emp.) **Reviewed Date:** June 21, 2026 **What do you like best about TheySaid?** Getting analyzed findings back from a study run in another language, without a translation project sitting in between, is something I genuinely did not expect to work as cleanly as it does. The tool supports over 70 languages and the quality held up across the markets we tested. That changed what we think is possible with a small team. **What do you dislike about TheySaid?** The participant panel is stronger in some regions than others. For a few of our target markets finding people who matched our exact customer profile took more rounds than I budgeted for. The panel is large overall but the depth varies depending on where you are recruiting. **What problems is TheySaid solving and how is that benefiting you?** Every previous attempt to expand research to non-English markets hit the same two walls, cost and coordination. Both went away at once. Our product decisions now reflect a broader slice of who actually uses the product and that shows up in how new features land in those markets. ### 8. Now I get real reactions instead of just feedback **Rating:** 5.0/5.0 stars **Reviewed by:** M Ahmed A. | Verified Product Designer - UI/UX Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 21, 2026 **What do you like best about TheySaid?** When the AI moderator detects someone hesitating or going quiet mid-task, it asks a follow-up question right then. So instead of watching a user silently struggle and wondering what they were thinking, I get the actual reason out loud. That one thing has surfaced more useful insights than anything I could have scripted myself. **What do you dislike about TheySaid?** How the test prompt appears to participants could be more customizable visually. It functions well but I would like it to feel more like part of the product experience rather than something external that got dropped in. **What problems is TheySaid solving and how is that benefiting you?** I was designing based on internal feedback that was too positive and too fast. Real users do not tell you what you want to hear. Getting honest reactions before handoff changed the quality of work that comes out the other side and the engineering team noticed the difference. ### 9. Helps me understand users POV **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** June 19, 2026 **What do you like best about TheySaid?** Being able to ask a natural language question across multiple projects and get a combined answer is something I use every single day. Before, any cross-project question was a half-day manual job. That change alone made my quarterly reporting faster and more credible with the people reading it. **What do you dislike about TheySaid?** Some of the auto-generated theme groupings are too broad for detailed CX reporting. I break them down further before anything goes into a report. More control over the granularity of how findings get clustered would save me that step. **What problems is TheySaid solving and how is that benefiting you?** Leadership kept seeing our usability findings and survey data as separate stories that did not always agree. The problem was fragmentation across tools. Bringing everything into one place changed how our recommendations landed and how fast decisions got made after them. ### 10. Easy to create all kinds of surveys and other marketing projects with a couple clicks **Rating:** 4.5/5.0 stars **Reviewed by:** Jessica H. | Entrepreneur and Online Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** June 24, 2025 **What do you like best about TheySaid?** What I like best about TheySaid is the ease of navigating the site. I was able to immediately figure out how to use the site and start creating projects based on my business's needs. I started by creating a survey and was pleased with how it could create a complete survey for me through AI just by providing a quick prompt of my goals. From there, the editing of the survey to tweak it to fit my needs was also incredibly easy. It's always a good thing when you don't have to waste time getting a tutorial of how to use a site. **What do you dislike about TheySaid?** So far, I haven't found any downsides to using TheySaid. If I had to choose something I think it will be the sites limitations for fitting all different kinds of business's. **What problems is TheySaid solving and how is that benefiting you?** The problems that TheySaid is solving is creating surveys very quickly, which makes me more efficient by saving me time and allowing me to prioritize other aspects of my business. The questions that TheySaid came up with for surveys were still thought-provoking and fit my needs based on the prompt given. ### 11. Extremely intuitive and easy to setup. **Rating:** 5.0/5.0 stars **Reviewed by:** Alex G. | Systems Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2025 **What do you like best about TheySaid?** TheySaid.io stands out in the crowded feedback landscape by transforming traditional, often tedious surveys into engaging, AI-powered conversations. If you're tired of generic responses and want to truly understand the "why" behind customer and employee feedback, TheySaid is a game-changer. What makes TheySaid so effective is its conversational AI. Instead of simply presenting a list of questions, the platform's AI interviewer interacts with respondents, asking personalized follow-up questions based on their answers. This dynamic approach leads to significantly richer, more detailed insights that you simply can't get from static surveys. It feels less like an interrogation and more like a natural dialogue, which dramatically improves completion rates and the quality of information gathered. Beyond just collecting feedback, TheySaid excels in AI-driven analysis. The platform automatically sifts through responses, identifying key themes, trends, and even actionable insights. This eliminates the need for manual data sifting, saving countless hours and ensuring you can quickly identify critical areas for improvement or opportunities for growth. Whether you're looking for customer satisfaction, employee engagement, product feedback, or even conducting win-loss analysis, TheySaid's AI streamlines the entire process from creation to actionable reporting. The ease of use is another major plus. Creating surveys is remarkably intuitive; you simply tell the AI what you want to learn, and it drafts the survey structure for you. This quick setup means you can start gathering valuable insights almost immediately, without a steep learning curve. While TheySaid offers a powerful suite of features, it's worth noting that some teams unfamiliar with AI tools might experience a slight initial learning curve. However, the benefits of deeper, more actionable feedback far outweigh this minor consideration. In summary, TheySaid.io isn't just another survey tool; it's an intelligent feedback platform that harnesses AI to unlock a deeper understanding of your audience. If your goal is to move beyond surface-level data and truly drive improvements based on meaningful insights, TheySaid.io is an excellent choice. **What do you dislike about TheySaid?** Reliance on AI for Question Generation: I would like more ability to customize. **What problems is TheySaid solving and how is that benefiting you?** Low Engagement and Response Rates with Traditional Surveys: Problem: People often find static, long surveys boring, repetitive, and time-consuming. This leads to survey fatigue, high drop-off rates, and ultimately, a limited amount of data, or data that isn't representative. TheySaid's Solution: By using conversational AI, TheySaid transforms surveys into interactive, human-like dialogues. The AI asks follow-up questions based on previous answers, making the process more engaging and personal. This significantly increases completion rates and encourages respondents to provide more detailed, thoughtful feedback. ### 12. New, Refreshing survey app designed to make analyzing results easier. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.) **Reviewed Date:** July 15, 2025 **What do you like best about TheySaid?** This app uses AI technology to assist in quickly creating a survey with a wide variety of question types (open answer, multiple choice, ranking, selection) and gives you the ability to send the survey to participants in different formats. Additionally, once the survey has been answered, it offers several different ways of analyzing the information, as well as providing insights and recommended next steps with the received information. It is very easy to maneuver through and intuitive on how to function within the app. **What do you dislike about TheySaid?** I would need to read more about each screen (i.e., analytics) to see how some of the insights are determined and what information TheySaid uses to make suggestions on next actions. **What problems is TheySaid solving and how is that benefiting you?** It is helping me understand how to better analyze survey results and ensures that the information is reviewed in a comprehensive and analytical manner. Additionally, it helped save my time and make this function more efficient by me not having to create every single question from scratch. ### 13. Powerful AI with efficiency **Rating:** 5.0/5.0 stars **Reviewed by:** Bo S. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2025 **What do you like best about TheySaid?** As a business professional, I’ve been thoroughly impressed by how powerful and efficient AI has become in creating and analyzing surveys. What used to take days of manual design, data collection, and interpretation can now be accomplished in a fraction of the time—with greater accuracy. TheySaid not only help structure well-crafted, targeted surveys but also ensure that the questions are clear, unbiased, and aligned with business goals. Once responses are collected, the analysis is remarkably precise. Patterns, trends, and actionable insights are identified instantly, saving teams countless hours and allowing faster, data-driven decision-making. The results are consistently accurate and incredibly on point. AI eliminates human error, provides real-time analytics, and highlights opportunities and concerns that might otherwise go unnoticed. It’s an absolute game-changer for companies looking to optimize operations, understand customer behavior, or improve internal processes. It's easy to integrate the tool into your business because once you generate the survey, there are many ways to share it on different platforms. It's easy to implement, it took about 10mins to see how to process with the whole survey generation. I'm sure I will be using it frequently. **What do you dislike about TheySaid?** I don't think there's anything I dislike, you get all the options from editing your context to speicifing your question and question types. **What problems is TheySaid solving and how is that benefiting you?** As a service-based company, truly understanding our customers’ needs is at the core of everything we do. Since integrating an AI-powered survey tool into our workflow, we’ve seen a significant improvement in how we gather, interpret, and act on customer feedback. The AI not only helps design smart, targeted surveys that ask the right questions—it also analyzes responses instantly and with incredible accuracy. Instead of spending hours manually sorting through data, we now get clear, actionable insights in real time. This has allowed us to pinpoint exactly what our clients value most, what areas need improvement, and where we can personalize our service experience. What’s most impressive is how the AI identifies patterns and trends we might have missed on our own. It helps us stay proactive, not just reactive, in addressing customer concerns and adapting to changing expectations. ### 14. An amazing tool for feedback in education **Rating:** 5.0/5.0 stars **Reviewed by:** Nathan V. | Instructional Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2025 **What do you like best about TheySaid?** As a teacher feedback is essential. Creating a chat style for feedback can help in a number of ways. My students can be more open and deliver feedback on their own time. When filling out surveys as a member of faculty, It can consolidate and expedite the process of discovering action items, as well as insights across the data. All in all a wonderful tool for those who use surveys. It is also easy to use! **What do you dislike about TheySaid?** Its very minor but the insights page, while it contains a ton of good info, does feel a little small. **What problems is TheySaid solving and how is that benefiting you?** When issueing surveys using forms or qualtrics or survey monkey, I still have to a lot of scrubbing and organizing, whereas they said a lot of that for me, while still containing the original answers. ### 15. Great survey service **Rating:** 5.0/5.0 stars **Reviewed by:** Lauren R. | Operations Coordinator (Volunteer), Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2025 **What do you like best about TheySaid?** I like how you can use AI to create surveys. You just needs to type in a couple sentences and it will create the survey for you. **What do you dislike about TheySaid?** You might need to edit some of the questions that the AI gives to you to make it applicable for your ORG and I also did not see a way to put your ORG colors on the surveys **What problems is TheySaid solving and how is that benefiting you?** Able to perform pulse surveys for organization for the People ops team ### 16. It was a super easy tool to use **Rating:** 5.0/5.0 stars **Reviewed by:** Mynor Alejandro C. | Test contributor, Mid-Market (51-1000 emp.) **Reviewed Date:** July 15, 2025 **What do you like best about TheySaid?** So I've used other tools in the past for surveys, but I'm impressed by how easy it was to set up and create a quick survey. It has plenty of features, and the surveys are easy to share. I just have positive things to say about it based on my short impression of the tool. **What do you dislike about TheySaid?** I don't believe so at least on my use case. **What problems is TheySaid solving and how is that benefiting you?** Providing quick analytics and surveys. ### 17. Great Concept **Rating:** 5.0/5.0 stars **Reviewed by:** Delenthia H. | Data Analyst Intern - AWS Track, Small-Business (50 or fewer emp.) **Reviewed Date:** June 24, 2025 **What do you like best about TheySaid?** I think that the platform is great in concept. Surveys definitely do need an overhaul to be more effective for both the business and customers. Having the ability to interpret results and the following questions being based on previous answers will provide more honest insight for future business decisions for the company and the consumer. A platform such as Theysaid is the wave of the future. **What do you dislike about TheySaid?** From what I was able to observe, I did not see anything to dislike. **What problems is TheySaid solving and how is that benefiting you?** The problem addressed was workplace satisfaction within the company. We found that employees value work-life balance, professional growth, and flexibility above other factors. This will aid us in decision-making to improve the company's work environment. ### 18. Easy to complete and feels like a natural interview **Rating:** 4.0/5.0 stars **Reviewed by:** Ethan B. | Founder & Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** June 17, 2025 **What do you like best about TheySaid?** The language of the questions was natural and it allowed me to respond in my own words. the kinds of questions I was being asked actually inspired me to give a thoughtful response and it asked effective follow up questions without being tedious! **What do you dislike about TheySaid?** There wasn't much to dislike about it, everything felt very natural. **What problems is TheySaid solving and how is that benefiting you?** I see TheySaid getting me get meaningful feedback on what my users are actually thinking in their own words, and the quality of our responses going up tremendously. With the way the survey's are run we could also have much better completion rates and a higher changes of pinpointing trends in peoples thoughts and feelings. ### 19. The most versatile and easy to use survey application I have ever seen... **Rating:** 5.0/5.0 stars **Reviewed by:** Idris K. | Infrastructure Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2025 **What do you like best about TheySaid?** I can see every kind of data about my survey, from how many users submitted their responses to where those responses are coming from. Theysaid.io goes in depth into every question that's on the survey, and lays down so much analytical data in a way that easy to read and study. **What do you dislike about TheySaid?** There are hardly any downsides except for a small learning curve that will take 5 minutes to use their platform. I appreciate the design for how rich it is. **What problems is TheySaid solving and how is that benefiting you?** The problem of deep diving into survey responses and survey questions. ### 20. TheySaid is a reliable tool for the new AI generation **Rating:** 4.5/5.0 stars **Reviewed by:** Adam D. | Analytics, Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2025 **What do you like best about TheySaid?** It's quickness and thoroughness. It was very comprehensive **What do you dislike about TheySaid?** There wasn't anything to dislike, I thought it was all very good. **What problems is TheySaid solving and how is that benefiting you?** It takes the research and data portions of my job and it streamlines it into a faster and more efficent way to do reseach. ### 21. Innovative new way to get employees insight into company. **Rating:** 4.0/5.0 stars **Reviewed by:** Kenneth D. | Customer Service Support Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2025 **What do you like best about TheySaid?** I like that it offers a variety of new and innovative products and tools to help HR professionals keep their workplace civil and professional, which then leads to employee satisfaction. **What do you dislike about TheySaid?** Overall, it is a bit too technical at times, and it will take some trial and error to get used to navigating and using their service. **What problems is TheySaid solving and how is that benefiting you?** It benefited me by allowing me access to a much easier way of going about answering questions on a survey platform. ### 22. AI that actually listens and delivers. **Rating:** 5.0/5.0 stars **Reviewed by:** Nikki D. | Medical Aesthetician, Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2025 **What do you like best about TheySaid?** it gives a clear voice to customer feedback and makes it easy to act on. **What do you dislike about TheySaid?** the learning curse is a bit steep at first, especially for new users. **What problems is TheySaid solving and how is that benefiting you?** theysaid is solving the problem of unclear or scattered customer feedback by turning it into structured, prioritized insights. instead of guessing what customers care about most, I now have a clear view of what truly matters. making it easier to align my team and make decisions with confidence. ### 23. Informative and Honest Product Review **Rating:** 5.0/5.0 stars **Reviewed by:** Godswisdom o. | Brand designer and social media manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 24, 2025 **What do you like best about TheySaid?** The accessibility of the product, the packages it comes with.Ease of implementation, proper customer support, ease of integration. **What do you dislike about TheySaid?** More models can be included to make it easier to use **What problems is TheySaid solving and how is that benefiting you?** They giving businesses the right survey tools to get feedbacks from clients and customers in order to maximize sales. ### 24. Immersive and interactive surveys extract quality results **Rating:** 4.5/5.0 stars **Reviewed by:** Greg O. | AI Training Specialist., Small-Business (50 or fewer emp.) **Reviewed Date:** June 24, 2025 **What do you like best about TheySaid?** By curating each question to the previous response, the data collected is of higher quality and more closely addresses the issue at hand. The built in AI creates a better survey taker experience enabling heightened analytics through genuine responses. **What do you dislike about TheySaid?** You may end up with a wide variety of responses based on how the AI reacts to each subsequent response and how well it is able to keep survey takers on task. **What problems is TheySaid solving and how is that benefiting you?** It is providing curated resulted to complex business problems and extracting more granular responses. ### 25. Simple, easy, and clear-cut way to create surveys **Rating:** 3.5/5.0 stars **Reviewed by:** Nathan L. | Computer Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 11, 2025 **What do you like best about TheySaid?** AI tools are used to provide a good summary for your company as well as providing easy ways to create surveys, and archives your projects in a neat manner. **What do you dislike about TheySaid?** The AI summary can be somewhat vague and could use more specific descriptions, possibly added on by humans. **What problems is TheySaid solving and how is that benefiting you?** They provide an easier way to make surveys and creates a good environment for survey takers to be honest and comfortable with their answers. This helps by providing companies with honest feedback and allows them to know how to move forward with projects. ### 26. Effortless Feedback Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Dhruva K. | Business Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2025 **What do you like best about TheySaid?** The intuitive interface and real‑time suggestions make capturing feedback effortless and engaging. **What do you dislike about TheySaid?** Advanced analytics are limited; I wish there were deeper reporting and more customization options. **What problems is TheySaid solving and how is that benefiting you?** TheySaid replaces scattered email threads and one‑off chat pings by centralizing all feedback in a single, easy‑to‑navigate dashboard. This saves countless hours of manual follow‑up, ensures nothing slips through the cracks, and gives our team real‑time, data‑driven insights that accelerate decision‑making and improve our product iterations. ### 27. Powerful tool to create and review surveys **Rating:** 5.0/5.0 stars **Reviewed by:** Patrik C. | Sales Support Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2025 **What do you like best about TheySaid?** I found the platform to be very intuitive, and I was able to create a survey quickly. I then launched it and reviewed analytics in a streamlined dashboard that provided powerful insights. **What do you dislike about TheySaid?** Since it's a fairly new platform some features did seem limited but I suspect they will be rolling out new features consistently. **What problems is TheySaid solving and how is that benefiting you?** Producing launching and reviewing the results of surveys in a intuitive and user friendly way ### 28. Super Easy Survey Service **Rating:** 5.0/5.0 stars **Reviewed by:** Priscilla E. | Central Support Specialist II, Mid-Market (51-1000 emp.) **Reviewed Date:** June 24, 2025 **What do you like best about TheySaid?** TheySaid is a extremely user friendly site. The survey experience was simple and straightforward. It appears to have quick implementation and the use of AI was an added feature to gain more insight. AI bot was very intuitive. **What do you dislike about TheySaid?** I did not experience any features or run into any issues that I would consider a downside for this application/page. **What problems is TheySaid solving and how is that benefiting you?** TheySaid would be extremely useful in gaining customer/member insight into our product, as well as the overall customer experience. ### 29. Easy and accessible platform to create surveys **Rating:** 5.0/5.0 stars **Reviewed by:** Shirley P. | Data Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2025 **What do you like best about TheySaid?** I personally liked that I was able to create a survey easily by using AI assistance tools to help me facilitate the questions. **What do you dislike about TheySaid?** I think you might need to click around different tabs to familiarize yourself with the format and platform, but overall its easy. **What problems is TheySaid solving and how is that benefiting you?** It is helping me generate surveys easily by using AI tool support and helping me analyze responses easily and more effectively. ### 30. Amazing, easy-to-use Survey Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Attosa T. | Quality Assurance Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** July 15, 2025 **What do you like best about TheySaid?** I was able to generate a survey very easily using AI without it seeming "too AI". Response sorting and parsing was awesome. I want to use this at work and within my personal projects. **What do you dislike about TheySaid?** A little difficult to generate the AI portion, but I found it **What problems is TheySaid solving and how is that benefiting you?** Easy to go through all the responses and find out what's more important to people ### 31. Unique Survey Creation Tool **Rating:** 4.0/5.0 stars **Reviewed by:** Paul A. | Web Content Writer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2025 **What do you like best about TheySaid?** I really enjoyed how seamless the entire survey creation process was, and I feel that the questions the AI generated were actually on point and unique. **What do you dislike about TheySaid?** I figure it still has more refining and work to do but it's well on its way. **What problems is TheySaid solving and how is that benefiting you?** It's helping me think outside the box when it comes to actual survey questions to ask. ### 32. Neat tool to use for Survey making **Rating:** 3.5/5.0 stars **Reviewed by:** Sahdyah M. | Social Media Evaluator, Enterprise (> 1000 emp.) **Reviewed Date:** July 15, 2025 **What do you like best about TheySaid?** I liked how easy it was to use. Creating seemed simple and effective. I can make changes when necessary and edits that I see fit to tailor the survey, **What do you dislike about TheySaid?** Nothing I disliked while using the tool. **What problems is TheySaid solving and how is that benefiting you?** This is my first time, but I think it could help cut down on time in creating surveys. ### 33. Great Program **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew B. | Program Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 15, 2025 **What do you like best about TheySaid?** The ease of use of the system and the ability to create a survey and analyze!!! **What do you dislike about TheySaid?** I have little issue with the product. More control over the deep analytics would help. **What problems is TheySaid solving and how is that benefiting you?** I can make a survey with a very simple prompt. and it asks follow on questions to assist with moving forward. ### 34. This platform is amazing! **Rating:** 5.0/5.0 stars **Reviewed by:** Tee H. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2025 **What do you like best about TheySaid?** I love how the surveys feel more like a chat. I feel this drives a much better, authentic response. I also like how easy it is to integrate. **What do you dislike about TheySaid?** I haven't found anything to dislike on the platform **What problems is TheySaid solving and how is that benefiting you?** I'm able to create surveys for my audience to get some real feedback ### 35. Useful tool for creating surveys **Rating:** 5.0/5.0 stars **Reviewed by:** Nikita O. | Engine/graphics programmer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2025 **What do you like best about TheySaid?** The analytics dashboard uses AI in a very helpful and intuitive way. **What do you dislike about TheySaid?** Seems fine, haven't encountered any very negative things. **What problems is TheySaid solving and how is that benefiting you?** They are helping understand survey results more efficiently. ### 36. This is the best survey tool out there **Rating:** 5.0/5.0 stars **Reviewed by:** Emmanuel H. | IAM Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 11, 2025 **What do you like best about TheySaid?** It was easy to take the survey but the best part was that it was interactive. **What do you dislike about TheySaid?** There's nothing to dislike. If you've ever taken a survey before, you'll realize that this is a big improvement. **What problems is TheySaid solving and how is that benefiting you?** AI can be used for better reporting and analytics, but for me the biggest problem is engaging with the survey takers, and this product excels in that. ### 37. Very easy to create surveys! **Rating:** 5.0/5.0 stars **Reviewed by:** Veronica R. | Room Attendant, Mid-Market (51-1000 emp.) **Reviewed Date:** July 15, 2025 **What do you like best about TheySaid?** With the use of general AI I was able to create a 5 question survey in seconds! **What do you dislike about TheySaid?** Website takes a little time to learn, but everyone has 5 minutes. **What problems is TheySaid solving and how is that benefiting you?** Unsure what to ask for a successful and insightful survey. ### 38. Very clean system **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Enterprise (> 1000 emp.) **Reviewed Date:** July 16, 2025 **What do you like best about TheySaid?** I like the AI feature that was able to summarize the responses from the survey and even provide action items for the creator of the survey. **What do you dislike about TheySaid?** The least helpful was that some of the different features weren't as intuitive. They could benefit from using a "information" button to provide more instructions or details on some of the features. **What problems is TheySaid solving and how is that benefiting you?** Being able to quickly summerize the responses. That cuts down on time spent analyzing each response. ### 39. Quick, easy and well organized **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew M. T. | Business Systems Analyst (Independent Consultant), Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2025 **What do you like best about TheySaid?** Navigation is straight-foward. Results of clean and easy to understand. **What do you dislike about TheySaid?** Nothing. There did not seem to be any drawbacks for the sample survey I performed. **What problems is TheySaid solving and how is that benefiting you?** Saving time and money due to learning curves and complexity/ ### 40. Easy to Use Survey tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** June 17, 2025 **What do you like best about TheySaid?** TheySaid is a very simple to use and intuitive platform that allows me to create survyes for product feedback and other business needs quickly and easily. Getting started was super quick and didn't require much help from the company. Support overall has been very good and considering that we use this multiple times per month for surveys it works really well. **What do you dislike about TheySaid?** So far no downsides to speak of. Will report back on this if we run into any during our reporting sessions. **What problems is TheySaid solving and how is that benefiting you?** Collecting product feedback ### 41. Easy and Unique Surveys **Rating:** 5.0/5.0 stars **Reviewed by:** And_Loz 2. | Advisor, Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2025 **What do you like best about TheySaid?** It was easy and simple to use. Overall great. **What do you dislike about TheySaid?** Nothing at all. Really good experience creating a survey. **What problems is TheySaid solving and how is that benefiting you?** Creating a survey. ### 42. Great AI Tool, Quick and Versatile **Rating:** 5.0/5.0 stars **Reviewed by:** Omar H. | Research Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** July 15, 2025 **What do you like best about TheySaid?** it is quick, to the point and gives a lot of modification ability **What do you dislike about TheySaid?** nothing really, it was smooth and easy to use **What problems is TheySaid solving and how is that benefiting you?** it is making creating surveys easiear and more efficient ### 43. Great Survey Tool - Makes Life Easier! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** July 15, 2025 **What do you like best about TheySaid?** I like the interface is very simple to use while still being robust. Using AI to assist with writing questions and extrapolating data is so easy and helps a lot! **What do you dislike about TheySaid?** I didn't find anything yet that I don't like! **What problems is TheySaid solving and how is that benefiting you?** Its helping me to create surveys much more quickly and the questions are more detailed and thoughts more complete than if I were to write them on my own. ### 44. Excellent survey creator **Rating:** 5.0/5.0 stars **Reviewed by:** Christopher B. | Field Coordinator II, Mid-Market (51-1000 emp.) **Reviewed Date:** June 24, 2025 **What do you like best about TheySaid?** Very easy to use interface that offers advanced survey creation and data gathering. User friendly and impressive! **What do you dislike about TheySaid?** Nothing comes to mind....very easy to use survey creation website. **What problems is TheySaid solving and how is that benefiting you?** Creating more advanced surveys will help me gather better data for my organization. ### 45. Great service! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** July 15, 2025 **What do you like best about TheySaid?** TheySaid is a helpful way to gather information via surveys among your workplace colleagues. It gives useful insight to survey responses and analyzes the data. **What do you dislike about TheySaid?** I can't think of anything that I dislike at the moment, but I will definitely let you know if I think of any in the future! **What problems is TheySaid solving and how is that benefiting you?** TheySaid helps solve the problem of organizing and gathering information to analyze in a helpful way. ### 46. UserFriendly Survey Software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Relations | Mid-Market (51-1000 emp.) **Reviewed Date:** June 24, 2025 **What do you like best about TheySaid?** The dash board was simple and easy to understand. It wasn't overwhelming with fields and data. The AI feature was genius! It was so quick to generate the survey and very user friendly to change the questions. **What do you dislike about TheySaid?** I think a tutorial will be helpful to get user started. I don't like that it doesn't give simple or basic introductions to help new users get started. **What problems is TheySaid solving and how is that benefiting you?** It uses AI which will speed up the process for creating surveys. ### 47. Really cool survey tool that is riven by AI **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2025 **What do you like best about TheySaid?** I like how simple this is and how easy it was to get the results. The interface is intuitive and easy to use **What do you dislike about TheySaid?** There is still work to do to make it more robust **What problems is TheySaid solving and how is that benefiting you?** When I need to create surveys for my team, I am not always sure how to work my questions. This tool is saving me time by eliminating guesswork ### 48. Great Product **Rating:** 5.0/5.0 stars **Reviewed by:** Brianny B. | Tutor for Class Dojo, Small-Business (50 or fewer emp.) **Reviewed Date:** June 11, 2025 **What do you like best about TheySaid?** Very easy to use and navigate. I can accomplish tasks quickly and efficiently. **What do you dislike about TheySaid?** There wasn't anything that I disliked about the product. **What problems is TheySaid solving and how is that benefiting you?** Allowing users to recieve important feedback and information in a timely and organized way. ### 49. Analytics and reporting **Rating:** 5.0/5.0 stars **Reviewed by:** Gonzalo M. | IT Director, Mid-Market (51-1000 emp.) **Reviewed Date:** June 24, 2025 **What do you like best about TheySaid?** How it displays the analytics information in an easy to use manner **What do you dislike about TheySaid?** Reporting could use more info overall, seemed a little vague **What problems is TheySaid solving and how is that benefiting you?** Creating surveys and providing reports ### 50. Good insights and reports **Rating:** 5.0/5.0 stars **Reviewed by:** Oleksandr A. G. | Senior Project Manager, Enterprise (> 1000 emp.) **Reviewed Date:** June 24, 2025 **What do you like best about TheySaid?** AI technology integrated to streamline decision making **What do you dislike about TheySaid?** Probably lack of integrations with other platforms, unlike Microsoft Forms for example **What problems is TheySaid solving and how is that benefiting you?** Draw conclusions that can kick-start decision making process - [View TheySaid pricing details and edition comparison](https://www.g2.com/products/theysaid-inc-theysaid/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-13+00%3A11%3A36+-0500&secure%5Bsession_id%5D=eb0fa8a5-c8b6-41b5-9e54-68466c5496f9&secure%5Btoken%5D=1a7abf50329b07d2a29d31e9e8e755a0e2090f03a90db8ecf8275bae070bcefd&format=llm_user) ## TheySaid Integrations - [Jira](https://www.g2.com/products/jira/reviews) - [Slack](https://www.g2.com/products/slack/reviews) ## TheySaid Features **Analytics** - Net Promoter Score (NPS) - Customer Satisfaction (CSAT) Score - Customer Effort Score (CES) - Gamification **Feedback Management** - Tagging - Segmentation - Custom Reports and Dashboards **Survey Management** - Survey Builder - Question Types - Templates - Survey Distribution **Generative AI** - AI Text Generation - AI Text Summarization **Survey Management** - Brand Design Consistency - Survey Deployment - Feedback Collection - Device Responsiveness **Customization** - Stakeholder Management - Multilanguage Support - Multiple Branding Support - Vertical-specific Solutions **Feedback Analysis** - Thematic Analysis - Sentiment Analysis - NPS/CSAT Scoring **Survey Customization** - Branching/Skip Logic - Branding - Multimedia Support - Multilingual Surveys **Process Management** - Feedback Aggregation - Trigger Alerts - Real-Time Analysis - Real-Time Action **Feedback Sources** - Online Reviews - Surveys - Social Media - Customer Service Channels **Survey Insights** - Reporting & Analytics - BI Tools Integration - Data Exporting - Permissions **Generative AI** - AI Text Generation - AI Text Summarization **System Management** - Security - System Monitoring **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Experience Management** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Agentic AI - Survey** - Adaptive Learning - Proactive Assistance - Decision Making ## Top TheySaid Alternatives - [UserTesting](https://www.g2.com/products/usertesting/reviews) - 4.4/5.0 (734 reviews) - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) - 4.4/5.0 (23,188 reviews) - [Gainsight Customer Success](https://www.g2.com/products/gainsight-customer-success/reviews) - 4.5/5.0 (1,713 reviews)