# SmartSites vs The Free Website Guys Comparison

---
## Frequently Asked Questions

### What is the difference between SmartSites vs The Free Website Guys?

SmartSites and The Free Website Guys both hold a 4.9/5 G2 rating, but SmartSites is distinguished by its expertise and communication, while The Free Website Guys is noted for helpfulness and professionalism with a much larger review base.

| | [SmartSites](https://www.g2.com/products/smartsites/reviews) | [The Free Website Guys](https://www.g2.com/products/the-free-website-guys/reviews) |
| --- | --- | --- |
| G2 Rating (reviews) | 4.9/5 (259 reviews) | 4.9/5 (1350 reviews) |
| Ease of Setup score | — | — |
| Quality of Support score | — | — |
| Top Reviewer-Cited Strength | Expertise (15 all-time mentions) | Helpful (56 all-time mentions) |



### How do the pricing models of SmartSites and The Free Website Guys compare?

Reviewers rate SmartSites and The Free Website Guys at parity for value, with both products achieving high satisfaction on price and cost dimensions.

- **SmartSites:** Reviewers describe SmartSites as fairly priced for the services provided, with some noting a desire for lower costs but overall satisfaction with value delivered.
- **The Free Website Guys:** Reviewers consistently highlight the free nature of the core service, with additional costs for hosting or premium features, and express strong satisfaction with the value, especially for startups and small businesses.



### What are the best alternatives to SmartSites and The Free Website Guys?

The top three alternatives to SmartSites and The Free Website Guys are WebFX, KlientBoost, and—if available—other G2-ranked Website Design providers.

| Product | G2 Rating (reviews) | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- |
| [SmartSites](https://www.g2.com/products/smartsites/reviews) | 4.9/5 (259 reviews) | Fairly priced for the expertise and results delivered | Expertise |
| [The Free Website Guys](https://www.g2.com/products/the-free-website-guys/reviews) | 4.9/5 (1350 reviews) | Free core service, additional costs for hosting or upgrades | Helpful |
| [WebFX](https://www.g2.com/products/webfx/reviews) | 4.8/5 (203 reviews) | — | — |
| [KlientBoost](https://www.g2.com/products/klientboost/reviews) | 4.8/5 (403 reviews) | — | — |



### Which Website Design features should I prioritize when comparing SmartSites and The Free Website Guys?

Buyers should prioritize communication, helpfulness, expertise, and professionalism when comparing SmartSites and The Free Website Guys.

- **Communication:** SmartSites (20 all-time mentions), The Free Website Guys (2 all-time mentions for communication issues, but 26 for response time and 29 for prompt service)
- **Helpfulness:** SmartSites (16 all-time mentions), The Free Website Guys (56 all-time mentions)
- **Expertise:** SmartSites (15 all-time mentions), The Free Website Guys (—)
- **Professionalism:** SmartSites (13 all-time mentions), The Free Website Guys (47 all-time mentions)



### What are the pros and cons of SmartSites vs The Free Website Guys?

SmartSites is strongest in expertise and communication, while The Free Website Guys excels in helpfulness and professionalism.

- **SmartSites strengths:** Expertise (15 all-time mentions), Communication (20), Customer Support (18), Results Effectiveness (13), Professionalism (13), Lead Generation (10), Responsive Design (9)
- **SmartSites trade-offs:** Communication Issues (12 all-time mentions), occasional slow turnaround on development, and onboarding can feel drawn out
- **The Free Website Guys strengths:** Helpfulness (56 all-time mentions), Professionalism (47), Friendly (37), Prompt Service (29), Instruction Clarity (27), Response Time (26), Guidance (21)
- **The Free Website Guys trade-offs:** Poor Design (5 all-time mentions), Email Communication (4), Insufficient Guidance (3), limited customization and advanced features, and some reports of slow project completion



### Is SmartSites or The Free Website Guys better for small businesses?

The Free Website Guys is better suited for small businesses, as reflected by the volume and sentiment of small-business reviewers.

- **SmartSites:** No largest segment data, but reviewers highlight strong support for small businesses, especially in digital marketing and lead generation.
- **The Free Website Guys:** No largest segment data, but the majority of reviews are from small-business owners and solopreneurs who praise the affordability and accessibility of the service.



### Which Website Design platform has better integrations?

Neither SmartSites nor The Free Website Guys has a reviewer-cited advantage for integrations.

- **SmartSites:** No integrations are mentioned in recent reviews.
- **The Free Website Guys:** No integrations are mentioned in recent reviews.



### How do SmartSites and The Free Website Guys compare on customer support?

SmartSites and The Free Website Guys are rated at parity for Quality of Support, with both products receiving strong reviewer praise for support experiences.

- **SmartSites:** Reviewers cite 18 all-time mentions for customer support, highlighting responsiveness, proactive communication, and knowledgeable project managers.
- **The Free Website Guys:** Reviewers cite 6 all-time mentions for customer satisfaction and 26 for response time, emphasizing prompt, friendly, and supportive service throughout the website creation process.



### Which is easier to implement, SmartSites or The Free Website Guys?

SmartSites and The Free Website Guys are rated at parity for Ease of Setup, with reviewers describing both as straightforward to implement.

- **SmartSites:** Reviewers describe clear onboarding, proactive project management, and support in overcoming technical challenges, though some note onboarding can feel lengthy for complex projects.
- **The Free Website Guys:** Reviewers highlight a beginner-friendly, step-by-step process with clear instructions and video guidance, though some mention limited customization and a learning curve for advanced edits.



| | SmartSites | The Free Website Guys | 
|---|---|---|
| **Star Rating** | 4.9 out of 5 | 4.9 out of 5 | 
| **Total Reviews** | 260 | 1,350 | 

---
## Top Pros & Cons

### SmartSites

Pros:
- Communication (24 reviews)
- Customer Support (20 reviews)

Cons:
- Communication Issues (13 reviews)
- Slow Response Time (9 reviews)

### The Free Website Guys

Pros:
- Communication (68 reviews)
- Ease of Use (65 reviews)

Cons:
- Expensive (5 reviews)
- Lack of Communication (5 reviews)

---
## Ratings Comparison
| Rating | SmartSites | The Free Website Guys | 
|---|---|---|
  | **Quality of Work** | 9.6 (217 reviews) | 9.8 (1133 reviews) | 
  | **Responsiveness** | 9.8 (213 reviews) | 9.7 (1125 reviews) | 
  | **Expertise of Team** | 9.7 (216 reviews) | 9.9 (1127 reviews) | 
  | **Execution Ability** | 9.6 (215 reviews) | 9.8 (1120 reviews) | 
  | **Communication Skills** | 9.7 (215 reviews) | 9.8 (1126 reviews) | 
  | **Professionalism** | 9.8 (216 reviews) | 9.9 (1133 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.7 (229 reviews) | 9.8 (1190 reviews) | 

---
## Pricing

### SmartSites

#### Entry-Level Pricing

Plan: Organic SEO

Price: Contact Us Per Month

Key Features:
- Dedicated Project Manager
- Real-Time Marketing Reports
- Leads Analysis & Management

[Browse all 5 editions](https://www.g2.com/products/smartsites/pricing)

#### Free Trial

Yes

### The Free Website Guys

#### Entry-Level Pricing

Plan: Professional Wordpress Website

Price: Free

Description: We build people simple but professional and mobile-friendly Wordpress websites -- at no charge. We help our clients to get a website that is beautifully designed, mobile friendly, and that includes all the latest security features, daily automated backups, and that is ready to rank on Google. To learn more about why we do this, and to apply, visit https://thefreewebsiteguys.com/


[Browse all 2 editions](https://www.g2.com/products/the-free-website-guys/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### Professional Services

| Product | Score | Reviews |
|---|---|---|
| **SmartSites** | N/A | N/A |
| **The Free Website Guys** | N/A | N/A |

#### Planning

| Feature | SmartSites | The Free Website Guys | 
|---|---|---|
| **Needs Assessment** | Not enough data | Not enough data | 
| **Resource Allocation** | Not enough data | Not enough data | 
| **Stayed within Budget** | Not enough data | Not enough data | 
| **Statement of Work** | Not enough data | Not enough data | 
| **Best Practices** | Not enough data | Not enough data | 

#### Delivery

| Feature | SmartSites | The Free Website Guys | 
|---|---|---|
| **Technical Expertise** | Not enough data | Not enough data | 
| **Met Deadlines** | Not enough data | Not enough data | 
| **Meeting Management** | Not enough data | Not enough data | 
| **Project Updates** | Not enough data | Not enough data | 
| **Scope Management** | Not enough data | Not enough data | 
| **Roll-out** | Not enough data | Not enough data | 

#### Support

| Feature | SmartSites | The Free Website Guys | 
|---|---|---|
| **Go Live Support** | Not enough data | Not enough data | 
| **Documentation** | Not enough data | Not enough data | 
| **Training ** | Not enough data | Not enough data | 
| **Metrics** | Not enough data | Not enough data | 
| **Admin Services** | Not enough data | Not enough data | 

### Marketing Services

| Product | Score | Reviews |
|---|---|---|
| **SmartSites** | N/A | N/A |
| **The Free Website Guys** | N/A | N/A |

#### Planning

| Feature | SmartSites | The Free Website Guys | 
|---|---|---|
| **Needs Assessment** | Not enough data | Not enough data | 
| **Resource Allocation** | Not enough data | Not enough data | 
| **Stayed within Budget** | Not enough data | Not enough data | 
| **Statement of Work** | Not enough data | Not enough data | 
| **Best Practices** | Not enough data | Not enough data | 

#### Delivery

| Feature | SmartSites | The Free Website Guys | 
|---|---|---|
| **Technical Expertise** | Not enough data | Not enough data | 
| **Met Deadlines** | Not enough data | Not enough data | 
| **Meeting Management** | Not enough data | Not enough data | 
| **Project Updates** | Not enough data | Not enough data | 
| **Scope Management** | Not enough data | Not enough data | 
| **Roll-out** | Not enough data | Not enough data | 

### Ecosystem Service Providers

| Product | Score | Reviews |
|---|---|---|
| **SmartSites** | N/A | N/A |
| **The Free Website Guys** | N/A | N/A |

#### Planning

| Feature | SmartSites | The Free Website Guys | 
|---|---|---|
| **Needs Assessment** | Not enough data | Not enough data | 
| **Resource Allocation** | Not enough data | Not enough data | 
| **Stayed within Budget** | Not enough data | Not enough data | 
| **Statement of Work** | Not enough data | Not enough data | 
| **Best Practices** | Not enough data | Not enough data | 

#### Delivery

| Feature | SmartSites | The Free Website Guys | 
|---|---|---|
| **Technical Expertise** | Not enough data | Not enough data | 
| **Met Deadlines** | Not enough data | Not enough data | 
| **Meeting Management** | Not enough data | Not enough data | 
| **Project Updates** | Not enough data | Not enough data | 
| **Scope Management** | Not enough data | Not enough data | 
| **Roll-out** | Not enough data | Not enough data | 

#### Support

| Feature | SmartSites | The Free Website Guys | 
|---|---|---|
| **Go Live Support** | Not enough data | Not enough data | 
| **Documentation** | Not enough data | Not enough data | 
| **Training ** | Not enough data | Not enough data | 
| **Metrics** | Not enough data | Not enough data | 
| **Admin Services** | Not enough data | Not enough data | 

### Marketing Strategy

| Product | Score | Reviews |
|---|---|---|
| **SmartSites** | 9.9/10 | 20 |
| **The Free Website Guys** | N/A | N/A |

#### Other Platform Features

| Feature | SmartSites | The Free Website Guys | 
|---|---|---|
| **Notifications & Reminders** | 9.9 (14 reviews) | Not enough data | 
| **Contract Database** | 10.0 (9 reviews) | Not enough data | 
| **Contract Compliance** | 9.8 (10 reviews) | Not enough data | 
| **Integrations / APIs** | 9.7 (10 reviews) | Not enough data | 
| **E-Signature** | 9.9 (12 reviews) | Not enough data | 

### B2B Services

| Product | Score | Reviews |
|---|---|---|
| **SmartSites** | N/A | N/A |
| **The Free Website Guys** | N/A | N/A |

#### Team Quality

| Feature | SmartSites | The Free Website Guys | 
|---|---|---|
| **Change Management Skills** | Not enough data | Not enough data | 
| **Executive Presence** | Not enough data | Not enough data | 
| **Vertical Expertise** | Not enough data | Not enough data | 
| **Technology Partnerships** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [WordPress Developers ](https://www.g2.com/categories/wordpress-developers), [Website Design Services](https://www.g2.com/categories/website-design)

**Unique to SmartSites (26):** [HubSpot Consulting Services](https://www.g2.com/categories/hubspot-consulting-services), [Klaviyo Consulting Providers](https://www.g2.com/categories/klaviyo-consulting), [Shopify Marketing Experts ](https://www.g2.com/categories/shopify-marketing-experts), [Shopify Web Developers ](https://www.g2.com/categories/shopify-web-developers), [Shopify Designers ](https://www.g2.com/categories/shopify-designers), [Node.js Developers ](https://www.g2.com/categories/node-js-developers), [Blog Writing Services Providers](https://www.g2.com/categories/blog-writing-services), [Content Editing Services Providers](https://www.g2.com/categories/content-editing-services), [Market Research Companies](https://www.g2.com/categories/market-research-services), [JavaScript Developers ](https://www.g2.com/categories/javascript-developers), [Lead Generation Companies](https://www.g2.com/categories/lead-generation-services), [PHP Developers ](https://www.g2.com/categories/php-developers), [E-Commerce Development Companies](https://www.g2.com/categories/e-commerce-development), [Drupal Development Companies](https://www.g2.com/categories/drupal-development), [User Experience (UX) Design Services Providers](https://www.g2.com/categories/user-experience-ux-design-services), [Graphic Design Companies](https://www.g2.com/categories/graphic-design-services), [Content Writing Services](https://www.g2.com/categories/content-writing-services), [Marketing Strategy Agencies](https://www.g2.com/categories/marketing-strategy), [Branding Agencies ](https://www.g2.com/categories/branding-agencies), [Social Media Marketing (SMM) Companies ](https://www.g2.com/categories/social-media-marketing-smm-companies), [PPC Agencies](https://www.g2.com/categories/ppc-services), [SEO Services Providers](https://www.g2.com/categories/seo-services), [Content Marketing Agencies ](https://www.g2.com/categories/content-marketing-agencies), [Email Marketing Services Providers](https://www.g2.com/categories/email-marketing-services), [Digital Marketing Services](https://www.g2.com/categories/digital-marketing), [Amazon Marketing Services Providers](https://www.g2.com/categories/amazon-marketing-services)



---
## Reviewer Demographics

### By Company Size

| Segment | SmartSites | The Free Website Guys | 
|---|---|---|
| **Small-Business** | 84.2% | 99.4% | 
| **Mid-Market** | 13.4% | 0.4% | 
| **Enterprise** | 2.4% | 0.1% | 

### By Industry

#### SmartSites

- **Retail:** 9.2%
- **Construction:** 7.2%
- **Health, Wellness and Fitness:** 6.4%
- **Apparel & Fashion:** 6.0%
- **Financial Services:** 5.2%
- **Consumer Goods:** 4.8%
- **Automotive:** 4.4%
- **Marketing and Advertising:** 4.0%
- **Computer Software:** 2.8%
- **Legal Services:** 2.4%
- **Other:** 47.6%

#### The Free Website Guys

- **Health, Wellness and Fitness:** 8.3%
- **Marketing and Advertising:** 7.5%
- **Consulting:** 6.5%
- **Professional Training & Coaching:** 5.7%
- **Writing and Editing:** 4.3%
- **Education Management:** 2.8%
- **Information Technology and Services:** 2.8%
- **Management Consulting:** 2.4%
- **Arts and Crafts:** 2.4%
- **Entertainment:** 2.2%
- **Other:** 55.3%

---
## Alternatives

### Alternatives to SmartSites

- [WebFX](https://www.g2.com/products/webfx/reviews) — 4.8/5 stars (203 reviews)
- [KlientBoost](https://www.g2.com/products/klientboost/reviews) — 4.8/5 stars (405 reviews)
- [CIENCE](https://www.g2.com/products/cience/reviews) — 3.7/5 stars (180 reviews)
- [DashClicks](https://www.g2.com/products/dashclicks/reviews) — 4.7/5 stars (245 reviews)
- [INFUSE](https://www.g2.com/products/infusemedia-infuse/reviews) — 4.5/5 stars (293 reviews)
- [SmartBug Media](https://www.g2.com/products/smartbug/reviews) — 4.8/5 stars (215 reviews)
- [memoryBlue](https://www.g2.com/products/memoryblue/reviews) — 4.6/5 stars (342 reviews)
- [webdew](https://www.g2.com/products/webdew/reviews) — 4.9/5 stars (223 reviews)
- [OpenMoves](https://www.g2.com/products/openmoves/reviews) — 4.9/5 stars (129 reviews)
- [Design Pickle](https://www.g2.com/products/design-pickle/reviews) — 4.4/5 stars (228 reviews)

### Alternatives to The Free Website Guys

- [WebFX](https://www.g2.com/products/webfx/reviews) — 4.8/5 stars (203 reviews)
- [webdew](https://www.g2.com/products/webdew/reviews) — 4.9/5 stars (223 reviews)
- [SmartBug Media](https://www.g2.com/products/smartbug/reviews) — 4.8/5 stars (215 reviews)
- [DSS](https://www.g2.com/products/dss/reviews) — 4.5/5 stars (98 reviews)
- [INSIDEA](https://www.g2.com/products/insidea-insidea/reviews) — 4.9/5 stars (107 reviews)
- [New Breed](https://www.g2.com/products/new-breed/reviews) — 4.7/5 stars (102 reviews)
- [Content Beta](https://www.g2.com/products/content-beta/reviews) — 4.7/5 stars (86 reviews)
- [demandDrive](https://www.g2.com/products/demanddrive/reviews) — 4.6/5 stars (69 reviews)
- [Scorpion](https://www.g2.com/products/scorpion/reviews) — 4.5/5 stars (60 reviews)
- [Suffescom Solutions Inc](https://www.g2.com/products/suffescom-solutions-inc/reviews) — 5.0/5 stars (40 reviews)


---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/smartsites-vs-the-free-website-guys)