# TextUnited Reviews **Vendor:** Text United **Category:** [Translation Management Software](https://www.g2.com/categories/translation-management) **Average Rating:** 4.3/5.0 **Total Reviews:** 58 ## About TextUnited TextUnited is an award-winning, cloud-based Translation Management System. Providing a collaborative translation environment, we deliver scalable, multilingual processes - facilitating omnichannel communication for companies across a multitude of industries around the globe. Combining cutting-edge machine translation, our powerful computer-assisted translation tool and a global network of over 5000 on-demand professional translators - TextUnited enables companies to communicate accurately and authentically, in any international market. Founded in 2009 and based in Vienna, Austria, TextUnited remains the platform of choice for hundreds of international brands, including Boston Scientific, Rosenbauer and OECD. Each and every one of our clients' benefits from faster turnarounds, decreased translation costs, and the ability to streamline their translation management. Our strength and mobility are rooted in our solution architecture, allowing us to offer an array of potential integrations and deployments to best suit our clients' needs. ## TextUnited Reviews ### 1. A true gem in the world of translation. **Rating:** 5.0/5.0 stars **Reviewed by:** Alexander v. | Executive Creative Director, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2021 **What do you like best about TextUnited?** I like the fact that when you upload your original document, that you can then choose which type of translation you want to do. Machine, Machine & human review, Me and team or Professional full service. **What do you dislike about TextUnited?** I don't have anything I do not like, all is excellent **Recommendations to others considering TextUnited:** Not only the functionality is spot on, but the support is outstanding too! Maybe this had to be mentioned by me in the "what do you like most". **What problems is TextUnited solving and how is that benefiting you?** I'm developing wordpress website as part of my stack of deliverables as an agency. Within WordPress, text should be translated. With this tool we can do that perfectly for clients. Not only for websites, but also for print documents I make with Indesign. I can upload idml files that indesign can export. ### 2. TextUnited a state of the art AI powered technology platform **Rating:** 3.5/5.0 stars **Reviewed by:** Mary G. | SP-S Specialist, Retail, Mid-Market (51-1000 emp.) **Reviewed Date:** April 25, 2023 **What do you like best about TextUnited?** The platform itself is managed by experts and professionals with hands on project management skills and is translated by specially, chosen, qualified linguists. **What do you dislike about TextUnited?** Given what we need, translation by humans is the only solution; automated translation may be great in certain scenarios. Unforeseen, random site enhancements may slow down the performance of the website or hinder project creation. **What problems is TextUnited solving and how is that benefiting you?** Although we have affiliates for some translations that assist us with a particular area, we lack collaborators for all of the scripts we require. With their highly qualified service, TextUnited contributes to bridging the translator shortage. ### 3. Very service oriented **Rating:** 5.0/5.0 stars **Reviewed by:** Christoph P. | Marketing Manager, Enterprise (> 1000 emp.) **Reviewed Date:** March 25, 2022 **What do you like best about TextUnited?** The service provided by the account and project managers is excellent. The service is overall very flexible and therefore suitable for smaller as well as large projects. We use the web app for smaller tasks and get full transparency on costs and can choose from different options. There are some nice features, e.g. the translation memory can be downloaded if required. For larger projects, we usually get in touch directly with our account and project managers which works really well. **What do you dislike about TextUnited?** The machine translation option may be great for certain use cases but for our needs, human translation is the only option. **What problems is TextUnited solving and how is that benefiting you?** With TextUnited we can handle small projects in a very simple way and with full transparency. Full-service translation management for larger translation projects is also available and works really well. We can use our own in-house reviewers but also proofreading provided by TextUnited. We like both, depending on the nature of the project at hand. Marketing managers in different regions can use Text United as required and get invoiced per legal entity, which is also one of our requirements. ### 4. Very nice tool **Rating:** 5.0/5.0 stars **Reviewed by:** Jonatas E. | Editor, Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2021 **What do you like best about TextUnited?** The tool greatly facilitates the work of translation management, allowing texts to be assigned to managers, translators and proofreaders easily and intuitively. It greatly facilitates the follow-up of the work by informing, in real-time, the percentage of text already translated. In addition, it offers an automatic pre-translation that makes the translator's job easier. **What do you dislike about TextUnited?** The way the text is divided into small sentences by the tool sometimes hinders the more general understanding of the text being translated. By reducing the excerpts to a minimum, often in the translation, the idea that the author was trying to convey is lost and the tool makes it impossible for the excerpts to be redrawn elsewhere in the text, as would happen in a translation with a traditional process. **What problems is TextUnited solving and how is that benefiting you?** We want to speed up the time and lower the cost of translation. ### 5. Good translations, bad execution. **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** March 29, 2022 **What do you like best about TextUnited?** Good automatic machine translations. Easy to use translation interface. The desktop app - much easier to add TM/Terminology, easier to find projects, filter for translators, etc. **What do you dislike about TextUnited?** TU is often slow, crashes, or plain doesn't work. Bug reports/feedback seem to be ignored or not addressed. Implemented fixes disappear and are not implemented again, even after repeatedly asking for them to be reinstated (e.g. Zendesk article names appearing in the translation file names instead of just numbers). Features/functionality/interface is changed without notice or information. Notification emails only work sometimes or only appear in the normal email inbox but not in the TU inbox. Tasks assigned to freelancers/other translators also appear in my personal task list without me being actually assigned as a translator - this makes my task list very unclear and basically useless. The explanation given for this - it is a feature to give project managers access to the translator view - doesn't hold true as I can only see the ICR version of the translator view. No information in project view if a project has been synced back to Zendesk or not. No information in project view if a project has been accepted by the translator. No possibility to delete "failed" projects myself, i.e. projects that crashed during set up and are stuck in "In preparation" mode. Translator team pop up window has no scroll down bar - cannot see all available teams. Translator teams can only be used after putting it on-hold - not during the creation of a project when they would be the most useful. Zendesk projects have an automatic 1 month deadline, if a different time is needed, project has to be created, put on hold and then the overall deadline and the translator deadline needs to be changed - why not just enable setting the deadline while creating the project? Pre Machine translation moves spaces before/after tags around - makes QA report bulky and can mess up exported translations. ' in Zendesk titles are exported as #&39;. Terminology is added without being able to select what is replaced - needs to be manually deleted. No bulk actions possible (in project list). **What problems is TextUnited solving and how is that benefiting you?** Enables translation management, assigning specific translators to projects. Easier access to translation progress and other data. Terminology and TM improved quality of translations. ### 6. Excellent concept, poor execution. **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** March 22, 2022 **What do you like best about TextUnited?** Centralised management of translation tasks. Real-time tracking of progress. Intuitive UI, with the source text displayed alongside target language. Zendesk integration is great for syncing back articles with links and multimedia. Terminology is an excellent way of curating industry-specific translations, brand names etc. and Translation Memory once built up, is beginning to pay dividends for the speed of translations with upwards of 30% of articles already translated. We are hoping that with more input we could surpass 50% in most cases, and for articles with small changes upwards of 80% or 90%. **What do you dislike about TextUnited?** Unscheduled site updates with no warning, causing project creation to fail or the website to run slowly. When users receive an error, the advice is always the same; log out, log in or try a private tab. Makes you feel as if TU aren't able to fix errors, or they simply don't care. Tags denoting hyperlinks, bold text, etc. are machine-translated with spaces inserted not present in the source text. Extremely irritating. Zendesk articles are shown in projects by numerical ID rather than by the article name. **What problems is TextUnited solving and how is that benefiting you?** Using TextUnited has enabled us a clearer grasp of the friction points in our translation process and the scale of the challenge. With our previous process, this was obscured. However, now we have actionable figures to support a case for greater resources being dedicated to translations. Using TextUnited has given us higher quality translations for customer-facing documentation. ### 7. Great system for us to use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Enterprise (> 1000 emp.) **Reviewed Date:** March 25, 2022 **What do you like best about TextUnited?** They are fast in responding and they are fast to translate. Sending the documents works great for me. The platform alltogether is structured for me to navigate easily. The service they provide is always very positive and fast in responding. That is great as many times I will need projects to be finished fast! **What do you dislike about TextUnited?** Sometimes (not often) the servers are having troubles, so that I cannot log in for a few hours (worst case of this was a couple days). The estimated prices are only vague and differ up to a couple hundred more, that have to be paid. I cannot rely on this forecast. **What problems is TextUnited solving and how is that benefiting you?** We have for some translations partners that help us with our specific segment, but we do not have partners for every language we need. TextUnited helps fill that gap of translators with their professional service. ### 8. Great tool for small amounts of translation **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.) **Reviewed Date:** January 18, 2022 **What do you like best about TextUnited?** It really shrinks the time spend on translations, especially when those translations are just one or two words. You can translate it with the machine translator and most of the time it does not even require correction. **What do you dislike about TextUnited?** For large text, the translation could be a bit tricky as it is being made word by word and when used for languages like German or Danish can represent that the translated text does not make sense. **Recommendations to others considering TextUnited:** Just bear in mind that every translation stills need to be reviewed and read proofed. **What problems is TextUnited solving and how is that benefiting you?** It makes the translation process go faster and reduces the time translators spend on each task. And translating within the app makes your glossary grow, so makes it easier and easier every time you use it. ### 9. Translator **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Translation and Localization | Small-Business (50 or fewer emp.) **Reviewed Date:** February 01, 2022 **What do you like best about TextUnited?** The platform is easy to use with a straightforward user interface and friendly buttons. It may take several minutes to get acquainted with the platform. The platform has all functions that i need to complete the tasks **What do you dislike about TextUnited?** - Login issue: Sometimes I got some login issues which prevent me from completing urgent tasks, and I had to ask technicians for support. - Late payment: when it comes to payment duedate, i was not paid automatically, and I had to email the person in charge to get paid - Slow loading: with the long and complicated text, the loading of the platform seems to slow than the short ones. - Download function: Some times, i need to check my work offline for easy tracking some unseen errors but i could not find it in the platform. **Recommendations to others considering TextUnited:** Yes **What problems is TextUnited solving and how is that benefiting you?** I'm working with TextUnited as translator and i have translated many interesting translations projects. It helps to strengthen my translation skills as well as my experience. ### 10. A good CAT tool that could use a couple of added features **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Translation and Localization | Small-Business (50 or fewer emp.) **Reviewed Date:** July 05, 2021 **What do you like best about TextUnited?** I like the fact that the platform integrates all essential features, such as receiving and accepting/rejecting job offers, translating, proofreading and even invoicing. This saves a lot of time and emails to PMs and admin stuff. The CAT tool itself is quick and easy to use. **What do you dislike about TextUnited?** I miss a couple of features, mainly to help me review my own work: the spellcheck feature is pretty poor (for instance, as far as I know, there is no option to add words to the dictionary and no "Ignore all" option, which makes reviewing more time consuming, and it does not flag grammar mistakes). For this reason, I'd appreciate having the option of converting my translation into a text file in order to review it on a more advanced word processor. **What problems is TextUnited solving and how is that benefiting you?** Text United offers a great platform where I can receive job offers, accept or reject them and work on them at my own pace. The whole process is quick and simple - I don't even need to write any emails. The fact that I can invoice projects directly on the platform is also a time saver. ### 11. Brilliant idea but very glitchy **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** March 23, 2022 **What do you like best about TextUnited?** Can load multiple languages Automatically transfers to translator in easy to cope with segments All translations in one place Synchronises with Zendesk **What do you dislike about TextUnited?** Slow Can't delete or archive Zendesk projects On hold status doesn't stay i.e. you have to put on hold again to edit an on hold task Common error in the translated segments - the machine translation seems to move spaces around words with tags. (Makes report too bulky). Email notifications display user names as Surname Forename (backwards) Article names in Zendesk projects (in addition to article IDs)? Was working then stopped, back to just ID no. In file-based projects, filter by "Created by me" and the results also show projects by others. Seems to show only other projects that are multi-lingual. Those show but cannot be opened (no ownership). Same across all users. Once your user is unticked as a translator, it still assigns you and generates a task for you. Apostrophe and quotes (' ") are not correctly translated. E.g. in French Winner Flex : Qu'est-ce que la fonction tableau blanc ? Should be Qu'est-ce que…. **What problems is TextUnited solving and how is that benefiting you?** Don't have to manually enter links, and screenshots and formatting is kept ### 12. Almost there, but much more work needs to be done **Rating:** 2.5/5.0 stars **Reviewed by:** Caroline G. | Product documentation specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** March 22, 2022 **What do you like best about TextUnited?** The machine translations are generally good. **What do you dislike about TextUnited?** The browser is too slow, and you can't bulk change projects such as put on hold. You are not able to use TU to translate English (Gb) to English (USA) suitably using the terminology and machine translation. **What problems is TextUnited solving and how is that benefiting you?** It is slowly assisting the project management of assigning 700+ documents to team members in at least 10 languages. However, it is simply not good enough yet to do this with efficiency. ### 13. Review for TextUnited. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** March 30, 2022 **What do you like best about TextUnited?** Ease of machine translation - it's speedy and addresses multiple types of documents (excel, PPT, word, etc). **What do you dislike about TextUnited?** I often come across a word count issue and projects are stalled due to it. We don't have a good sense of volume and when we'll need to use the software, so it's harder to predict and sometimes puts us in a jam. That's not a TextUnited issue though, just predictability and frequency of use on our end to be better prepared with the right level of account. Customer Service at TU is always helpful. **Recommendations to others considering TextUnited:** Connect with a Customer Success Agent and build a relationship - they are extremely helpful & responsive and make using TextUnited that much easier. **What problems is TextUnited solving and how is that benefiting you?** We're a global company, so translating client & internal documents with ease is a HUGE benefit. ### 14. Great Translation Plugin with a brilliant future! **Rating:** 3.0/5.0 stars **Reviewed by:** Philip F. | Personal- & Torspieler-Trainer, Musik-Lehrer, Forró-Botschafter, Small-Business (50 or fewer emp.) **Reviewed Date:** December 22, 2021 **What do you like best about TextUnited?** Super easy interface, front-end translating in several languages, easy machine translation! Super nice support team - they seem to care a lot about their individual customers! **What do you dislike about TextUnited?** It is not yet possible to translate content for logged-in users like courses. If that would be possible, it will be without a doubt the number 1! **Recommendations to others considering TextUnited:** If there is a problem - connect to the amazing customer support. They are very interested in helping! **What problems is TextUnited solving and how is that benefiting you?** Transforming my WordPress Page & WooCommerce Shop in a multilingual page easily with machine translation and selling the first time to foreign countries! ### 15. Great Translation Software and team! **Rating:** 5.0/5.0 stars **Reviewed by:** Dara S. | Learning Operations Senior Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** April 11, 2022 **What do you like best about TextUnited?** Text United software is very user-friendly. **What do you dislike about TextUnited?** There is not much I can say I dislike about it. **What problems is TextUnited solving and how is that benefiting you?** Quick and easy translations, easily accessible for all my team members. It is affordable and helps my team be more productive. ### 16. Easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Jari S. | Trainer, Enterprise (> 1000 emp.) **Reviewed Date:** March 25, 2022 **What do you like best about TextUnited?** All in one place from different people and easy to use **What do you dislike about TextUnited?** Could be nice to have a preview of the finished document. **What problems is TextUnited solving and how is that benefiting you?** On tool for translation even for text from different applications and people. Makes it more effective. ### 17. Excellent quality and turnaround time **Rating:** 5.0/5.0 stars **Reviewed by:** Jeannette M. | Instructional Designer, Enterprise (> 1000 emp.) **Reviewed Date:** March 25, 2022 **What do you like best about TextUnited?** Translation services and ease of use. They will take an export file from Storyline and quickly translate it according to our instructions. **What do you dislike about TextUnited?** There is nothing I dislike, except for this too long survey. **Recommendations to others considering TextUnited:** None **What problems is TextUnited solving and how is that benefiting you?** Translation services ### 18. Text United review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** March 22, 2022 **What do you like best about TextUnited?** Application has rich functionality and a good API to be used in integrations. Good service from customer success team. **What do you dislike about TextUnited?** Application is very slow. It takes a long time to view projects etc. Today it took me over 50 secs to load the first page which lists my projects. **What problems is TextUnited solving and how is that benefiting you?** Continuous translation process. To be able to organize translations using different internal teams and translators. Integration with Azure DevOps. ### 19. mostly good **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Publishing | Mid-Market (51-1000 emp.) **Reviewed Date:** March 25, 2022 **What do you like best about TextUnited?** translation memory, help to track older translation; also like add a term, help to unify names, etc. **What do you dislike about TextUnited?** Couldn't type Chinese well in the Safari browser is an often complaint from Mac users. **What problems is TextUnited solving and how is that benefiting you?** Couldn't switch the proofreader once kicked off, and it can now. That's great. ### 20. Great tool, great support **Rating:** 4.0/5.0 stars **Reviewed by:** Kristaps J. | Strategic Development Director, Small-Business (50 or fewer emp.) **Reviewed Date:** March 24, 2022 **What do you like best about TextUnited?** Customer service........................ **What do you dislike about TextUnited?** I can feel that some things still need some work, but overall the price and functuality is great. **Recommendations to others considering TextUnited:** Try it **What problems is TextUnited solving and how is that benefiting you?** We are a translation agency webteachers.eu, that uses textunited for Machine translations and to work with translators. ### 21. Purchace Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.) **Reviewed Date:** February 01, 2022 **What do you like best about TextUnited?** I like the very good reactivity of TextUnited. They also provide state of arts translation quality. It's always possible to rely on them for all projects which involve translation and localization. **What do you dislike about TextUnited?** Maybe some lack in a timely communication from their Project Managers. **Recommendations to others considering TextUnited:** I recommend Text United for any type of translation or localization projects. **What problems is TextUnited solving and how is that benefiting you?** We solve all problems related to our translations. ### 22. Software with a lot of potential and great service! **Rating:** 4.0/5.0 stars **Reviewed by:** Julia K. | Text and Translation Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** June 28, 2021 **What do you like best about TextUnited?** IT support and customer service are super helpful and always eager to fix every issue. **What do you dislike about TextUnited?** The program is not self-explanatory which can be tricky when multiple people are using it for the first time. **Recommendations to others considering TextUnited:** I can warmly recommend Text United. The customer service and support team are always helpful and willing to solve issues. Sometimes technical problems or questions occur because the program is not completely self-explanatory and improvements are made regularly which sometimes require getting used to. But they are always happy to adapt the system to our needs and their communication and service is great. **What problems is TextUnited solving and how is that benefiting you?** We are using it for translating product description texts, short marketing texts and longer website texts. Coordinating translations to multiple languages is easy, and uploading and downloading files in various formats is convenient. ### 23. Review TextUnited **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** March 25, 2022 **What do you like best about TextUnited?** - Easy handling - Fast support - Fast processing of translations **What do you dislike about TextUnited?** Nothing negative at the moment. At least I haven't experienced anything yet. **What problems is TextUnited solving and how is that benefiting you?** Translations of operating manuals and internal office documents. ### 24. I find the interface are not very intuitive. **Rating:** 3.5/5.0 stars **Reviewed by:** Celia M. | Customer Engagement Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** March 30, 2022 **What do you like best about TextUnited?** The Translation Memory is a good way to do the work quickly. **What do you dislike about TextUnited?** The platform, usability and intuition are not so good. **What problems is TextUnited solving and how is that benefiting you?** Learn Education Content ### 25. Software translation is easy & fast **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.) **Reviewed Date:** January 13, 2022 **What do you like best about TextUnited?** I like the simplicity of the website and software translation **What do you dislike about TextUnited?** System outages are frustrating & with no warning. I do not receive an email or message on the site indicating it's not working. **Recommendations to others considering TextUnited:** Great software for language translations **What problems is TextUnited solving and how is that benefiting you?** I am translating a lot of documents in multiple languages. Translations completed quickly & accurately are the main benefits. ### 26. Sadly I can't login to the App since the beginning of this year. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Machinery | Enterprise (> 1000 emp.) **Reviewed Date:** March 22, 2022 **What do you like best about TextUnited?** if it would be possible to login again, the App was more comfortable than the web-version **What do you dislike about TextUnited?** some translations, especially the ones I got from web version, were not acceptable. because I got the impression that the translators had no idea from machinery, which was the section I choosed. **What problems is TextUnited solving and how is that benefiting you?** it's only translation from terms to the choosen language ### 27. Textunited translation service SaaS **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** February 02, 2022 **What do you like best about TextUnited?** It is a very professional team, quick responses, and very kind. They take service a step further and do everything to make the freelancers and customers happy. **What do you dislike about TextUnited?** As a freelancer, I am not always getting paid on time, but I have to remind the company sometimes to pay my invoices. **What problems is TextUnited solving and how is that benefiting you?** They offer translations and localisations to almost every language imaginable. Which makes it awesome if you want to have one text (website, flyer) translated to multiple languages. ### 28. Great communication - easy platform **Rating:** 4.0/5.0 stars **Reviewed by:** Anne V. | Traductor autónomo, Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2021 **What do you like best about TextUnited?** I work since the end of 2020 for this agency, and I really recommend it to other translators. They offer a reasonable rate, great projects on a user-friendly platform with an excellent build-in machine translation. **What do you dislike about TextUnited?** I hope to see some improvements on the platform (numbers for each segment - termbase for the correct language) in the future. I also would like that the invoices are paid on time and not after sending a message. But after I send a message, payment is always made immediately :) **What problems is TextUnited solving and how is that benefiting you?** - ### 29. Just OK. **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Small-Business (50 or fewer emp.) **Reviewed Date:** March 25, 2022 **What do you like best about TextUnited?** The platform is easy. It's a fast process. **What do you dislike about TextUnited?** The quality of some translations. I need to submit the translations to a native revise them. **What problems is TextUnited solving and how is that benefiting you?** The number of languages that i need to translate, I can do that in one place, in a fast way and with a reasonable cost. ### 30. Excellent business partners **Rating:** 5.0/5.0 stars **Reviewed by:** Simon M. | DE-EN technical translator, Small-Business (50 or fewer emp.) **Reviewed Date:** July 02, 2021 **What do you like best about TextUnited?** Having worked with Text United for many years now (over 8 I think!) I know from experience that they are great to work with. They act as an intermediary between myself and end customers so that I do not have to go out and find these end customers and then have to discuss pricing etc. Good interaction with project management team, timely project allocation, very good software tool or app. **What do you dislike about TextUnited?** Can't think of anything specifically that I dislike. **What problems is TextUnited solving and how is that benefiting you?** The problem of sending and receiving translation project files, with associated issues. Such as having to uncompress files and upload or send to certain recipients. ### 31. Correct terms and conditions **Rating:** 5.0/5.0 stars **Reviewed by:** Andrej Z. | Индивидуальный предприниматель с регистрацией по месту жительства, Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2022 **What do you like best about TextUnited?** Convenient system for receiving orders, payment without delay **What do you dislike about TextUnited?** You can only work online, you can`t use other cat tools, e.g. Trados **What problems is TextUnited solving and how is that benefiting you?** I get more or less regular translation orders and get a normal fee ### 32. Text United Customer Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Mid-Market (51-1000 emp.) **Reviewed Date:** March 22, 2022 **What do you like best about TextUnited?** Ease of use and great support from the team in Text United. **What do you dislike about TextUnited?** Lack of support for Azure SSO and plugin for Word. **What problems is TextUnited solving and how is that benefiting you?** Translation works require lots of time and resources. Translation team is now more efficient and focus in vetting instead of manual translation. ### 33. Reliable translation service with excellent customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** August 18, 2021 **What do you like best about TextUnited?** It is a fairly easy to use and navigate web-based system. I used the machine translation only. It is instant, which is a great feature. It translates MUCH better than google translate or other free software. Although I had to pay, it was relatively inexpensive for translating a book-length manuscript. I only paid 20 Euros for 300 or so pages. The quality of the translation is not perfect, but it serves as a strong base to work through afterward. I had some questions a couple of minor issues, and the customer support staff, particularly Dario Borcak, were excellent. **What do you dislike about TextUnited?** It is not a perfect translation, so one does need to work over it to make it of publishable quality. However, it is the best base machine translation I have come across, particularly relative to price. **What problems is TextUnited solving and how is that benefiting you?** I am engaged in a translation for the purposes of academic publishing. Text United offered an excellent and invaluable aid in this project. ### 34. Good one **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** March 30, 2022 **What do you like best about TextUnited?** It translates well but sometimes error shows **What do you dislike about TextUnited?** If I translate multiple documents It does' not work. And also sometimes is not working and always failed and error. **What problems is TextUnited solving and how is that benefiting you?** After translating 5 documents a day. Then it will go error. ### 35. Good tool with room for improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Sara A. | Subtitle Translator, Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2021 **What do you like best about TextUnited?** Easy to use, it can access both from the platform and from web browsers, which helps me translate anywhere and not just in front of a computer. **What do you dislike about TextUnited?** There's no Spell Checker for PT and no way to count the characters, making it challenging when the project has character limitations. The TM is also not adapted to the Portuguese (Portugal) market. **What problems is TextUnited solving and how is that benefiting you?** It's a practical tool that allows me to work from anywhere. ### 36. Very satisfied. Implement concrete new features even more purposefully. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Machinery | Enterprise (> 1000 emp.) **Reviewed Date:** March 25, 2022 **What do you like best about TextUnited?** Transparency. Easy processing. Flexible to our requirements. **What do you dislike about TextUnited?** Implement various developments more consistently (terminlogy,...). **Recommendations to others considering TextUnited:** Very satisfied with the services. **What problems is TextUnited solving and how is that benefiting you?** Individual handling of all our projects. Get nearly all departments to one system - collaboration. ### 37. Text United software feedback **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Small-Business (50 or fewer emp.) **Reviewed Date:** March 22, 2022 **What do you like best about TextUnited?** good for handling confidential documents and good quality machine translation, most of the time. **What do you dislike about TextUnited?** occasionally the system failed to work which affected work. **What problems is TextUnited solving and how is that benefiting you?** good for handling confidential documents and good quality machine translation, most of the time. ### 38. high quality output of machine translation **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Judiciary | Small-Business (50 or fewer emp.) **Reviewed Date:** March 25, 2022 **What do you like best about TextUnited?** the quality of the translated text, support of the TextUnited Team **What do you dislike about TextUnited?** the multiple steps needed to perform machine translation and further download of the output **What problems is TextUnited solving and how is that benefiting you?** fast and good quality machine translation into different languages ### 39. User friendly tool and good translators **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in E-Learning | Small-Business (50 or fewer emp.) **Reviewed Date:** March 22, 2022 **What do you like best about TextUnited?** Easy of use of the tool and the quality of the translators **What do you dislike about TextUnited?** It would be great to have an instant example of what the translation looks like **What problems is TextUnited solving and how is that benefiting you?** Getting the right translations in place ### 40. Worked mostly very well. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Civil Engineering | Mid-Market (51-1000 emp.) **Reviewed Date:** March 30, 2022 **What do you like best about TextUnited?** Rapidity especially for very long texts. **What do you dislike about TextUnited?** If technically specific it needs review. **Recommendations to others considering TextUnited:** Usable for easy texts, also long texts. **What problems is TextUnited solving and how is that benefiting you?** Translation of long-selling texts for a reasonable price. ### 41. Text was accurate and project turnaround time was quick and efficient. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.) **Reviewed Date:** March 30, 2022 **What do you like best about TextUnited?** Response time was very fast which was useful **What do you dislike about TextUnited?** Nothing - I found the service great to use. **What problems is TextUnited solving and how is that benefiting you?** Translation. We do not have internal translators. ### 42. Quick feedback from the employees of Text United when we need an offer. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Machinery | Enterprise (> 1000 emp.) **Reviewed Date:** March 30, 2022 **What do you like best about TextUnited?** That the system shows the repetitions of a translation, these repetitions simplify translations. **What do you dislike about TextUnited?** I don't know..... too less experience with TU **What problems is TextUnited solving and how is that benefiting you?** Time problems ### 43. I have been using TextUnited for sometime now and it's a great translating platform **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.) **Reviewed Date:** March 22, 2022 **What do you like best about TextUnited?** The user interface of the software platform **What do you dislike about TextUnited?** There is nothing specifically that I dislike about TextUnited **What problems is TextUnited solving and how is that benefiting you?** Translating documents from various languages ### 44. Good software and good support. **Rating:** 4.5/5.0 stars **Reviewed by:** Timur I. | V, Small-Business (50 or fewer emp.) **Reviewed Date:** June 08, 2021 **What do you like best about TextUnited?** Simpleness of software and quick responses by staff. **What do you dislike about TextUnited?** There are a few bugs that appear sparingly. Soemtimes suggested translations get too crowded with suggestions that are almsot dientical (97-99% with tiny variations). **Recommendations to others considering TextUnited:** Try it out for yourself or with a team, you will not be disappointed. **What problems is TextUnited solving and how is that benefiting you?** We're translating files quicker than before and working together seamlessly, as most of the translation is done within the software (excluding preparing the file). ### 45. Quality above all standards **Rating:** 5.0/5.0 stars **Reviewed by:** Mustapha A. | Freelance Translator-Interpreter, Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2021 **What do you like best about TextUnited?** It helps me a lot to expand my collaboration network. It made it easier for me to use the CAT tools Terminological enrichment **What do you dislike about TextUnited?** Just some languages Lack of openness to Afro-Asian languages **What problems is TextUnited solving and how is that benefiting you?** The problems are mainly technical. I often contact the project manager. With explanation and clarification until a solution to the problem. ### 46. Great tool for translations **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.) **Reviewed Date:** July 12, 2021 **What do you like best about TextUnited?** User-friendly interface and easy to use online platform Volume translations - automated process Translation memory Really good support and user training Customized solutions according to the company's needs **What do you dislike about TextUnited?** Desktop app - under review and development Great potential and room for improvement **What problems is TextUnited solving and how is that benefiting you?** Translations to multiple languages, localizing large volume content. ### 47. Very experienced engineer and translator **Rating:** 5.0/5.0 stars **Reviewed by:** Jerzy J. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 04, 2021 **What do you like best about TextUnited?** Very useful application to work with functional buttons close to the open segment **What do you dislike about TextUnited?** The translation input box should be flexible in size according to the length of the text, if possible **What problems is TextUnited solving and how is that benefiting you?** As a friendly company, Text United helped me to develop my translation business ### 48. Several years' expereience with Text United **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Translation and Localization | Small-Business (50 or fewer emp.) **Reviewed Date:** August 23, 2021 **What do you like best about TextUnited?** Friendly and helpful PMs and a nice translation/review App, which allows for invoicing through the system. **What do you dislike about TextUnited?** Some problems with font sizes in the app and a certain rigidity in the invoicing system, which has some room for improvement. **What problems is TextUnited solving and how is that benefiting you?** The system allows for quick and accurate work. ### 49. Great experience working **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Translation and Localization | Small-Business (50 or fewer emp.) **Reviewed Date:** July 05, 2021 **What do you like best about TextUnited?** Very intuitive platform, both in the web app and in the desktop app. **What do you dislike about TextUnited?** Desktop app unavailable on the macOS operating system. **What problems is TextUnited solving and how is that benefiting you?** Translation memory, glossary and consistency (quality) check. ### 50. Super-Agency! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Translation and Localization | Small-Business (50 or fewer emp.) **Reviewed Date:** July 02, 2021 **What do you like best about TextUnited?** Friendly and professional. Serious and always on time. **What do you dislike about TextUnited?** Fast Translations are very fast but anyway a great thing :) **What problems is TextUnited solving and how is that benefiting you?** Great Agency, one of my references in my daily job routine. ## TextUnited Discussions - [How does the free trial work?](https://www.g2.com/discussions/how-does-the-free-trial-work-8283693d-ed3f-4c45-a1ce-5c2bb769c7e4) - 1 comment, 1 upvote - [CAN I TRANSLATE BY MYSELF?](https://www.g2.com/discussions/can-i-translate-by-myself) - 1 comment, 1 upvote - [WHAT'S THE FULL-SERVICE TRANSLATION PLATFORM?](https://www.g2.com/discussions/what-s-the-full-service-translation-platform) - 1 comment, 1 upvote - [CAN I CANCEL AT ANY TIME?](https://www.g2.com/discussions/can-i-cancel-at-any-time) - 1 comment, 1 upvote - [DO I HAVE TO PAY FOR EACH USER?](https://www.g2.com/discussions/do-i-have-to-pay-for-each-user) - 1 comment, 1 upvote - [View TextUnited pricing details and edition comparison](https://www.g2.com/products/textunited/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+20%3A40%3A51+-0500&secure%5Bsession_id%5D=0c1de34c-ab04-43a2-9c72-ebe4f2599826&secure%5Btoken%5D=6a4f34ede0d9f9d8db644a5e2c02cd0bde7fbc82692ee857bbfd1fdf6ee2780e&format=llm_user) ## TextUnited Features **Client Tools** - Billing and Invoicing - Client Portal - Client Management - Resource Management **Translation Memory** - Custom Translation Memory - Built-in Translation Memory **Platform** - Multilingualism - Quality - Real-Time - Artificial Intelligence - Self-Improving - Volume **Translation Tools** - Computer-Assisted Translation - Glossary - User Permissions - Task Delegation - Comments and/or Mentions - Quality Assurance **Machine Translation** - Neural Machine Translation - Statistical Machine Translation **Channel** - Security - Omnichannel - Privacy - Anonymity **Translation Options** - Image Translation - Collaborative Translation **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Speech **Generative AI** - AI Text Generation **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Translation Management** - Multi-step Planning - Decision Making ## Top TextUnited Alternatives - [Smartling](https://www.g2.com/products/smartling/reviews) - 4.4/5.0 (663 reviews) - [Lokalise](https://www.g2.com/products/lokalise/reviews) - 4.7/5.0 (750 reviews) - [Phrase Localization Platform](https://www.g2.com/products/phrase-localization-platform/reviews) - 4.5/5.0 (1,256 reviews)