# Smartling vs TextUnited Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Smartling excels in user experience, with many praising its **intuitive interface** and features that simplify managing translations across multiple languages. Users appreciate the ability to display glossaries and store frequently used translations, making their workflow more efficient.
- **Users say** that Smartling's workflow automation significantly saves time, with one reviewer highlighting how it allows for easy navigation and understanding of functions within the program. In contrast, TextUnited, while offering flexibility in translation types, does not receive the same level of acclaim for its user interface.
- **According to verified reviews** , Smartling has a much higher G2 Score, indicating overall satisfaction among users. This is reflected in the volume of recent reviews, with Smartling receiving 29 reviews in the last 90 days compared to TextUnited's 0, suggesting a more active user base and ongoing improvements.
- **Reviewers mention** that Smartling's implementation process is quick and straightforward, with many users highlighting the **intuitive onboarding wizard**. In contrast, TextUnited's setup process has been noted as less seamless, which may pose challenges for new users.
- **Users highlight** Smartling's superior support quality, with a score of 9.0, indicating that customers feel well-supported in their translation management needs. TextUnited, while still rated positively, falls slightly behind with an 8.9, suggesting that users may not experience the same level of responsiveness or assistance.
- **According to recent feedback** , Smartling's collaborative features are particularly appreciated, allowing teams to work together effectively on translation projects. TextUnited does offer innovative connectors for content extraction, but it lacks the same level of collaborative tools that enhance teamwork in Smartling.



| | Smartling | TextUnited | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 703 | 58 | 
| **Largest Market Segment** | Small-Business (47.3% of reviews) | Small-Business (60.0% of reviews) | 
| **Entry Level Price** | Free Per Year | €60.00 | 

---
## Top Pros & Cons

### Smartling

Pros:
- Ease of Use (169 reviews)
- Features (64 reviews)

Cons:
- Translation Issues (67 reviews)
- Difficult Navigation (27 reviews)

### TextUnited

**Not enough data**

---
## Ratings Comparison
| Rating | Smartling | TextUnited | 
|---|---|---|
  | **Meets Requirements** | 8.8 (579 reviews) | 8.4 (39 reviews) | 
  | **Ease of Use** | 8.6 (590 reviews) | 8.3 (40 reviews) | 
  | **Ease of Setup** | 8.7 (411 reviews) | 8.1 (13 reviews) | 
  | **Ease of Admin** | 8.4 (213 reviews) | 8.1 (13 reviews) | 
  | **Quality of Support** | 9.0 (528 reviews) | 8.9 (38 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.1 (213 reviews) | 8.6 (13 reviews) | 
  | **Product Direction (% positive)** | 8.2 (561 reviews) | 7.8 (37 reviews) | 

---
## Pricing

### Smartling

#### Entry-Level Pricing

Plan: Core

Price: Free Per Year

Description: Best fit for teams looking to translate small-scale basic projects such as business documents, etc. For a full list of features, please visit https://www.smartling.com/plans/

Key Features:
- Professional Language Services	
- Unlimited Projects	
- Visual Context

[Browse all 2 editions](https://www.g2.com/products/smartling/pricing)

#### Free Trial

No

### TextUnited

#### Entry-Level Pricing

Plan: BASIC

Price: €60.00

Description: For teams having low translation volumes and want to try a localization tool right now.

Key Features:
- 5,000 New Words per month
- Up to 5 Users
- Website translation via CMS Crawler

[Browse all 3 editions](https://www.g2.com/products/textunited/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Website Translation Tools

| Product | Score | Reviews |
|---|---|---|
| **Smartling** | 7.2/10 | 227 |
| **TextUnited** | N/A | N/A |

#### Translation Support

| Feature | Smartling | TextUnited | 
|---|---|---|
| **Automated Translation** | 7.6 (202 reviews) | Not enough data | 
| **Workflows** | 8.5 (205 reviews) | Not enough data | 
| **Glossary** | 8.0 (199 reviews) | Not enough data | 
| **Image Translation** | 7.1 (173 reviews) | Not enough data | 
| **Traffic Analysis** | 6.8 (156 reviews) | Not enough data | 

#### Visitor Customization 

| Feature | Smartling | TextUnited | 
|---|---|---|
| **Widgets** | 6.9 (154 reviews) | Not enough data | 
| **Language-Based Domains** | 7.2 (158 reviews) | Not enough data | 
| **Preferred Language Detection** | 7.3 (156 reviews) | Not enough data | 
| **Personalized Content** | 7.1 (156 reviews) | Not enough data | 

#### Generative AI

| Feature | Smartling | TextUnited | 
|---|---|---|
| **AI Text Summarization** | 6.4 (88 reviews) | Not enough data | 
| **AI Text-to-Speech** | 6.0 (85 reviews) | Not enough data | 

### Translation Management

| Product | Score | Reviews |
|---|---|---|
| **Smartling** | 8.3/10 | 357 |
| **TextUnited** | 7.9/10 | 24 |

#### Client Tools

| Feature | Smartling | TextUnited | 
|---|---|---|
| **Billing and Invoicing** | 8.3 (215 reviews) | 7.7 (10 reviews) | 
| **Client Portal** | 8.4 (234 reviews) | 7.9 (11 reviews) | 
| **Client Management** | 8.5 (226 reviews) | 8.3 (11 reviews) | 
| **Resource Management** | 8.5 (244 reviews) ✓ Verified | 8.1 (13 reviews) | 

#### Translation Tools

| Feature | Smartling | TextUnited | 
|---|---|---|
| **Computer-Assisted Translation** | 8.5 (291 reviews) ✓ Verified | 8.3 (17 reviews) | 
| **Glossary** | 8.7 (289 reviews) ✓ Verified | 8.2 (14 reviews) | 
| **User Permissions** | 8.5 (262 reviews) ✓ Verified | 7.6 (15 reviews) | 
| **Task Delegation** | 8.4 (258 reviews) ✓ Verified | 7.3 (16 reviews) | 
| **Comments and/or Mentions** | 8.5 (283 reviews) ✓ Verified | 7.9 (14 reviews) | 
| **Quality Assurance** | 8.4 (286 reviews) ✓ Verified | 7.8 (15 reviews) | 

#### Generative AI

| Feature | Smartling | TextUnited | 
|---|---|---|
| **AI Text Generation** | 7.3 (144 reviews) | Not enough data | 

#### Agentic AI - Translation Management

| Feature | Smartling | TextUnited | 
|---|---|---|
| **Multi-step Planning** | 7.8 (99 reviews) | Not enough data | 
| **Decision Making** | 8.0 (101 reviews) | Not enough data | 

### Computer-Assisted Translation

| Product | Score | Reviews |
|---|---|---|
| **Smartling** | N/A | N/A |
| **TextUnited** | 8.0/10 | 24 |

#### Translation Memory

| Feature | Smartling | TextUnited | 
|---|---|---|
| **Custom Translation Memory** | Not enough data | 7.6 (17 reviews) | 
| **Built-in Translation Memory** | Not enough data | 8.4 (15 reviews) | 

#### Machine Translation

| Feature | Smartling | TextUnited | 
|---|---|---|
| **Neural Machine Translation** | Not enough data | 7.8 (13 reviews) | 
| **Statistical Machine Translation** | Not enough data | 7.6 (11 reviews) | 

#### Translation Options

| Feature | Smartling | TextUnited | 
|---|---|---|
| **Image Translation** | Not enough data | Not enough data | 
| **Collaborative Translation** | Not enough data | 8.8 (12 reviews) | 

#### Generative AI

| Feature | Smartling | TextUnited | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Multilingual Customer Support

| Product | Score | Reviews |
|---|---|---|
| **Smartling** | N/A | N/A |
| **TextUnited** | N/A | N/A |

#### Platform

| Feature | Smartling | TextUnited | 
|---|---|---|
| **Multilingualism** | Not enough data | Not enough data | 
| **Quality** | Not enough data | Not enough data | 
| **Real-Time** | Not enough data | Not enough data | 
| **Artificial Intelligence** | Not enough data | Not enough data | 
| **Self-Improving** | Not enough data | Not enough data | 
| **Volume** | Not enough data | Not enough data | 

#### Channel

| Feature | Smartling | TextUnited | 
|---|---|---|
| **Security** | Not enough data | Not enough data | 
| **Omnichannel** | Not enough data | Not enough data | 
| **Privacy** | Not enough data | Not enough data | 
| **Anonymity** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Smartling | TextUnited | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 
| **AI Text-to-Speech** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Translation Management Software](https://www.g2.com/categories/translation-management)

**Unique to Smartling (1):** [Website Translation Tools](https://www.g2.com/categories/website-translation-tools)

**Unique to TextUnited (2):** [Computer-Assisted Translation Software](https://www.g2.com/categories/computer-assisted-translation), [Multilingual Customer Support Software](https://www.g2.com/categories/multilingual-customer-support)


---
## Reviewer Demographics

### By Company Size

| Segment | Smartling | TextUnited | 
|---|---|---|
| **Small-Business** | 47.3% | 60.0% | 
| **Mid-Market** | 29.9% | 12.7% | 
| **Enterprise** | 22.7% | 27.3% | 

### By Industry

#### Smartling

- **Translation and Localization:** 35.7%
- **Computer Software:** 11.7%
- **Information Technology and Services:** 9.5%
- **Financial Services:** 4.1%
- **Marketing and Advertising:** 3.7%
- **Internet:** 3.3%
- **Leisure, Travel & Tourism:** 1.9%
- **Retail:** 1.7%
- **Telecommunications:** 1.6%
- **Computer & Network Security:** 1.6%
- **Other:** 25.3%

#### TextUnited

- **Translation and Localization:** 18.2%
- **Computer Software:** 10.9%
- **Construction:** 7.3%
- **Airlines/Aviation:** 5.5%
- **Machinery:** 5.5%
- **Education Management:** 3.6%
- **Civil Engineering:** 3.6%
- **Automotive:** 3.6%
- **Marketing and Advertising:** 3.6%
- **Mechanical or Industrial Engineering:** 3.6%
- **Other:** 34.5%

---
## Alternatives

### Alternatives to Smartling

- [Phrase](https://www.g2.com/products/phrase-phrase/reviews) — 4.5/5 stars (1285 reviews)
- [Lokalise](https://www.g2.com/products/lokalise/reviews) — 4.7/5 stars (759 reviews)
- [Transifex](https://www.g2.com/products/transifex/reviews) — 4.2/5 stars (722 reviews)
- [Crowdin](https://www.g2.com/products/crowdin/reviews) — 4.4/5 stars (696 reviews)
- [Weglot](https://www.g2.com/products/weglot/reviews) — 4.7/5 stars (702 reviews)
- [GlobalLink](https://www.g2.com/products/globallink/reviews) — 4.5/5 stars (186 reviews)
- [Smartcat](https://www.g2.com/products/smartcat/reviews) — 4.6/5 stars (134 reviews)
- [POEditor](https://www.g2.com/products/poeditor/reviews) — 4.5/5 stars (91 reviews)
- [Localize](https://www.g2.com/products/localize/reviews) — 4.6/5 stars (109 reviews)
- [MotionPoint](https://www.g2.com/products/motionpoint/reviews) — 4.6/5 stars (27 reviews)

### Alternatives to TextUnited

- [Lokalise](https://www.g2.com/products/lokalise/reviews) — 4.7/5 stars (759 reviews)
- [Phrase](https://www.g2.com/products/phrase-phrase/reviews) — 4.5/5 stars (1285 reviews)
- [Crowdin](https://www.g2.com/products/crowdin/reviews) — 4.4/5 stars (696 reviews)
- [Transifex](https://www.g2.com/products/transifex/reviews) — 4.2/5 stars (722 reviews)
- [Weglot](https://www.g2.com/products/weglot/reviews) — 4.7/5 stars (702 reviews)
- [Talkdesk](https://www.g2.com/products/talkdesk/reviews) — 4.4/5 stars (2505 reviews)
- [HeyGen](https://www.g2.com/products/heygen/reviews) — 4.8/5 stars (1841 reviews)
- [Murf.ai](https://www.g2.com/products/murf-ai/reviews) — 4.7/5 stars (1413 reviews)
- [AKOOL](https://www.g2.com/products/akool/reviews) — 4.8/5 stars (560 reviews)
- [Helpshift](https://www.g2.com/products/helpshift/reviews) — 4.3/5 stars (381 reviews)

---
## Top Discussions

### Smartling

- Title: [How can I upload glossaries from other projects and/or platforms into the Smartling TM?](https://www.g2.com/discussions/27448-how-can-i-upload-glossaries-from-other-projects-and-or-platforms-into-the-smartling-tm) — 1 comment
  > **Top comment:** "They need to be in the format of the template but you should be able to do that near the linguistic assets once you are in that menu "
- Title: [Can the software/service be validated?](https://www.g2.com/discussions/24358-can-the-software-service-be-validated) — 1 comment, 1 upvote
  > **Top comment:** "Hi Rafael —Smartling supports translation review, QA, etc. via a 'validation' step within a translation workflow.

We also have a number of compliance..."
- Title: [Who are your translators?](https://www.g2.com/discussions/language-services-faq-bf8ca85a-c073-4601-b7a5-098db525996d) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Smartling collaborates with a team of highly curated professional linguists that are located in the country of the languages they service. The linguists are..."
- Title: [What languages do you translate into?](https://www.g2.com/discussions/language-services-faq-b3a4fb2c-04f2-4f58-9a3b-0139d5002dec) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Smartling offers translation services in all specialties (e.g. legal, technical, marketing, life sciences) across 150+ languages."
- Title: [Do you offer any service level guarantees?](https://www.g2.com/discussions/language-services-faq-a3853011-6306-4e47-b27d-78991370fa18) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Yes, Smartling offers customers various language services plans, based on a committed services spend. Within these plans we offer industry-leading service..."

### TextUnited

- Title: [How does the free trial work?](https://www.g2.com/discussions/how-does-the-free-trial-work-8283693d-ed3f-4c45-a1ce-5c2bb769c7e4) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "The risk-free trial provides unrestricted access to Text United’s Essential plan for 14 days. You will be able to choose another plan and begin your..."
- Title: [CAN I TRANSLATE BY MYSELF?](https://www.g2.com/discussions/can-i-translate-by-myself) — 1 comment, 1 upvote
  > **Top comment:** "Yes, you can choose between 4 different options:
1.Machine
2.Machine & Human review
3.Me & my team 
4.Professional full service."
- Title: [WHAT'S THE FULL-SERVICE TRANSLATION PLATFORM?](https://www.g2.com/discussions/what-s-the-full-service-translation-platform) — 1 comment, 1 upvote
  > **Top comment:** "I just learned about this company MotionPoint, is that what you are looking for?"
- Title: [CAN I CANCEL AT ANY TIME?](https://www.g2.com/discussions/can-i-cancel-at-any-time) — 1 comment, 1 upvote
  > **Top comment:** "You can choose between monthly or yearly payment plans."
- Title: [DO I HAVE TO PAY FOR EACH USER?](https://www.g2.com/discussions/do-i-have-to-pay-for-each-user) — 1 comment, 1 upvote
  > **Top comment:** "The free version can have up to 2 users, the basic plan up to 5 and the essential plan up to 15. Adding clients is free."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/smartling-vs-textunited)