I use TextExpander every day to save links and scripts I often send to clients. It saves me a lot of time and typing: I type a few saved letters and it fills in the information I need. I like that I can save personalized snippets just for me, and that it’s super quick and easy to use and fast to set up. I also like that it can match the formatting in an email, so I don’t get a bunch of different fonts. I can save things like my signature and attach it on different platforms when I need it. Review collected by and hosted on G2.com.

The snippet extender is the only service they really have, and I think it could be a little easier to share my snippets with other people who want them. Review collected by and hosted on G2.com.

TextExpander makes it easier for me to get through my messages and tasks on time. I can save generic messages and respond to patients faster while still providing good-quality care. I find it easy to use, and I think new users can pick it up easily. It feels easier and more user-friendly than Epic’s smart phrases. I like being able to save my own snippets alongside my organization’s snippets, including the same message under an abbreviation I can remember. I can use a prepared message or documentation with one word instead of typing a whole paragraph, which helps me finish my tasks faster. Setup was fairly easy for me, especially since I had used it at a previous job. I really enjoy TextExpander, and it’s one of my favorite tools at my organization. Review collected by and hosted on G2.com.

I honestly don’t see any drawbacks with TextExpander. I’m not sure if it’s already possible, but I’d like it to work more with the EHR so a keyboard shortcut could automatically populate the patient’s name, like Epic’s smart phrases. Review collected by and hosted on G2.com.

I love how easy it is to create snippets and use shortcuts to quickly find the text I need, even when I don’t remember the dot phrase. I like having everything organized in one library, with messages separated into categories for different teams and the option to create personal snippets. TextExpander fills in common messages we send often, helps us respond to patients faster and keep information consistent, and cuts down our work time so we can get through more each day. Setup was pretty easy, too, since the app was already on our laptops and I was familiar with TextExpander. Review collected by and hosted on G2.com.

With a recent update, I sometimes have to type the dot phrase multiple times for it to populate. We tried troubleshooting it with our IT team, who contacted TextExpander and said they would work on the bug in the back end. Review collected by and hosted on G2.com.

I use TextExpander for pretty much everything I can—emails, everyday communication, and updating my notes. It’s a life changer because it saves time and can give me a few hours back in the day. I like the consistency: I don’t have to repeat the same words across messages or notes, and it helps me keep notes consistent. I can customize and edit options, create my own hashtags and shortened phrases, and use the same shortcuts as my team. That makes things straightforward, and I find it better than templates that I have to go back and autofill. Setup was very straightforward and easy. Review collected by and hosted on G2.com.

nothing so far Review collected by and hosted on G2.com.

TextExpander has become an essential tool in my daily workflow as a customer support specialist. The ability to quickly expand shortcuts across all our support channels saves me a massive amount of time every single shift. It integrates seamlessly into web apps like Zendesk and Shopify, allowing me to draft fast, consistent responses without having to type out long repetitive text manually. Even though it speeds up my workflow, it still gives me the flexibility to personalize every reply so our support never feels robotic. Review collected by and hosted on G2.com.

The initial onboarding had a bit of a learning curve since I kept forgetting the custom abbreviations I made and had to keep opening the desktop app just to look them up. Performance-wise, there are occasional glitches where snippets won't expand until I refresh the app, and I'm not a big fan of having to do frequent manual app updates. Also, duplicate abbreviations will break snippet expansion, though that is usually just end-user setup error on my end. Review collected by and hosted on G2.com.

I type a lot of the same things over and over, and TextExpander saves me a ton of time by letting me create snippets where just a few characters can generate an entire email, for example. My general rule is that if I’m typing the same thing three or more times, it’s much more efficient to create a snippet than to retype it every single time.

I’ve been using TextExpander for five years, and I’m saving hours every week. Over the course of those five years, I can only imagine I’ve saved days compared to typing everything out manually.

I have my own personal snippets, but we’ve also created shared categories across the team. That way, we don’t have to go to one another to ask for something like a referral source. We can just open TextExpander, enter the snippet, and it populates all the information.

One feature I really like is that when you create snippets, you can set the style—font, size, color, bold, underline, etc.—exactly how you want, or you can set it to match the destination formatting. This is especially helpful when inserting text into a document that’s already formatted, because I don’t have to go back and fix formatting afterward.

I use TextExpander across pretty much all the programs and apps I rely on daily, from Word and Excel to email, accounting software, Google, PDF editors, and more.

I also genuinely enjoy the expander notification sound when text expands. I’ll be working through documents and everyone can hear the pop constantly. There are occasional times when TextExpander won’t expand, but I think that’s related to my MacBook system rather than TextExpander itself. A reboot usually fixes it and I’m back to work. Overall, I find TextExpander fast, efficient, and reliable.

Our company has the Basic Plan, which seems to be more than sufficient for our needs and is a bargain for the time we save. I do not know the difference between the Basic and Premium, but our plan works for us. We receive weekly emails about how many snippets we have expanded and we can access the weekly amounts for the team as well. It's a great incentive to challenge each other.

I cannot speak to the support, customer service or training, as I have not personally had interactions with TextExpander on those, however it is a very simple program to use and so the little bit of training received by my coworker when I started using the program was sufficient for me to get going and continuing using it. I have seen that there are training videos, I just have not needed to view them to get started, however I have just run through one that you watch when you get setup and it demonstrates the basics very clearly.

I learned today that there are some features that I have not been aware of or using that would be incredibly helpful, which I have now updated in my settings to use. Without having to use a snippet, TextExpander uses AI to recognize things such as contractions that are incorrect and automatically correct them (didnt to didn't for example). Another feature is Tidbits Autocorrect, where TextExpander corrects words that are commonly misspelled as a typo, (abilty to ability), again, without having to make a snippet. Review collected by and hosted on G2.com.

When working with snippets in a group, it allows multiple users to use the same abbreviation for different snippets. Even though it highlights them, it isn’t always clear that the highlight means the abbreviation is already in use. This can be a bit of a pain when you try to expand your snippet and it expands into something else, because another snippet with the same abbreviation existed before you created yours and it expands the one that was created first. Review collected by and hosted on G2.com.

It saves me a lot of time by not having to copy and paste forms/templates. I'm a big fan of the fact that you can make/name your own hotkeys and share them with others in your organization. Review collected by and hosted on G2.com.

I can't really think of anything I particularly dislike. Sometimes its hard for me to remember what my own snippet abbreviations are but that's more of a user issue and they are easy to track down when I forget one. I will say that there are a lot of old snippets that no one is really using. It might be worth it to ping a user asking them if they are still using a snippet/prompt them to delete it if it hasn't been used in X amount of time or whatever. That could help TextExpander users keep their libraries clean. Review collected by and hosted on G2.com.

I love how easy it is to use. I literally use at least one or more of the shortcuts every single day. I have a short cut for creating a date and my initials so I can very quickly and easily keep track. I have snippets for emails that I use on a regular basis. I've been using it for 5 years and I love it. Review collected by and hosted on G2.com.

Sometimes I'll get an alert that Text Expander has been disabled and usually it's due to another program on my computer however when it does happen it's very frustrating to try to figure out how to get it resolved. The support link has not super helpful last time it happened but luckily this doesn't happen too often. I also find that searching for items can be challenging if I don't know the shortcut by heart or the key words in the text but it doesn't happen often. Review collected by and hosted on G2.com.

TextExpander has been invaluable. It saves me so much time. So much of what I do is sending emails, and TextExpander makes emailing much faster and easier and error-free. Before I had it, I was using email templates or word files to store a long list of canned responses I would manually find, highlight, copy, paste. It was faster than type but still time consuming and not good for short things like names, dates, URLs. TextExpander is so fast and easy to use that I have used in lieu of even small things like phone numbers and account numbers that I find myself needing to type dozens of times per day, hundreds of times per week. If I can save 10 seconds 100s of times per week, that's a few minutes right there.

The software itself is fast. It doesn't seem to lag or consume much processing power which is nice. The addition of the mobile app is very handy especially since typing on a phone is a pain.

It is so affordable I consider it free.

I rarely need support but on the few occasions I have, they get back to me within a few days, sometimes a few minutes.

I haven't integrated TextExpander into any other services yet, but I may look into it. I also have yet to use the AI features with TextExpander, but I am also looking into that as well. Review collected by and hosted on G2.com.

Sometimes smaller abbreviations don't trigger the snippet to expand, so I have to do it again, or type it slower.

There is also a shortage of training materials, and/or the training materials are difficult to find. Review collected by and hosted on G2.com.

I use TextExpander for common phrases and sentences I type a lot, and it saves me time because I don’t have to type the same things over and over. I can configure any shortcut to type out what I want instantly, and it’s highly customizable. I can add variables to text, like having a greeting shortcut ask for someone’s name each time I use it. I also use its auto-correct for words I mistype, including words I add myself. I like that it works throughout my entire computer, not just in Chrome, and the setup was very easy since my company installed it and I didn’t have to do much. Review collected by and hosted on G2.com.

In almost all cases, TextExpander adds a space after a shortcut, but in Slack it removes that space, so I have to add it back. Review collected by and hosted on G2.com.