# What are the best ServiceNow Store Apps for extending platform capabilities without custom coding without excessive complexity?

<p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">I've been researching which <a class="a a--md" elv="true" href="https://www.g2.com/categories/servicenow-store-apps">ServiceNow Store Apps</a> genuinely extend the platform's capabilities without requiring custom coding or dragging in the kind of complexity that turns a quick win into a six-month project. A lot of apps promise "no-code" but still require a developer to configure.</p><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">Three that came up most for actually keeping the no-code promise: WalkMe, ManageEngine Endpoint Central, and 3CLogic Cloud Call Center.</p><ul>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/walkme/reviews"><strong>WalkMe</strong></a><strong>:</strong> Gives AI agents real-time context and cross-application reach without requiring teams to rebuild workflows from scratch, positioned specifically as a layer that sits on top of what's already there.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/manageengine-endpoint-central/reviews"><strong>ManageEngine Endpoint Central</strong></a><strong>:</strong> A Forrester-commissioned study found a 442% ROI over three years, largely from tool consolidation and automation rather than added complexity.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/3clogic-cloud-call-center/reviews"><strong>3CLogic Cloud Call Center</strong></a><strong>:</strong> Purpose-built to enhance ServiceNow specifically, not retrofitted from a generic contact center product, which usually means fewer configuration surprises.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/teamviewer/reviews"><strong>TeamViewer</strong></a><strong>:</strong> Installed on more than 2.5 billion devices, its enterprise tier connects into ServiceNow without needing a parallel remote-access stack.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/recorded-future/reviews"><strong>Recorded Future</strong></a><strong>:</strong> Feeds real-time threat intelligence directly into existing workflows, eliminating the need for a separate analyst console and keeping the integration lightweight.</li>
</ul><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">For anyone who's installed one of these from the Store directly: how much configuration did it actually take before it was doing real work, versus what the listing implied?</p>

##### Post Metadata
- Posted at: 21 days ago
- Net upvotes: 1


## Comments
### Comment 1

&lt;p&gt;Initial setup time is one thing, but what happens six months later when ServiceNow pushes a platform update? Has anyone had one of these Store apps break or need reconfiguring after an upgrade, or is that risk mostly invisible until you&#39;ve been running it a while?&lt;/p&gt;

##### Comment Metadata
- Posted at: 18 days ago
- Author title: Marketing Executive





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