I like how simple TextExpander is for saving and reusing things I type regularly. I can create shortcuts for common replies, links, or pieces of text and insert them quickly without copying and pasting every time. It is a small thing, but it saves time during repetitive work. Review collected by and hosted on G2.com.

The main thing is that it takes a little time to build up a useful set of snippets. I also had to get used to remembering the shortcuts I created, but once the common ones are set up, the workflow feels pretty natural. Review collected by and hosted on G2.com.

What I like most about TextExpander is the amount of time it saves me on repetitive writing. Turning frequently used phrases, replies, and templates into just a few keystrokes makes my day-to-day communication faster and more consistent. I also appreciate how it cuts down on the mental effort of having to type the same information over and over. Review collected by and hosted on G2.com.

The main thing I dislike about TextExpander is that it can take a while to set up and organize snippets in a way that really works. If you end up creating too many shortcuts, it can also be hard to remember them all, and you might accidentally trigger the wrong one. Review collected by and hosted on G2.com.

TextExpander’s fill-in fields and keyboard shortcuts allow our contact center agents to instantly trigger verified responses, cutting our Average Handle Time (AHT) by minutes and letting reps effortlessly manage 3+ concurrent chats. An unexpected benefit has been onboarding: using shared snippet libraries, new hires get up to speed in days rather than weeks while keeping our brand voice consistent across both email and live chat. Review collected by and hosted on G2.com.

The browser extension occasionally experiences a slight lag when syncing newly updated snippets across shared team libraries, which sometimes requires a manual app refresh. Additionally, rich-text formatting can occasionally look inconsistent or get stripped when expanding longer templates directly into certain web-based CRMs or chat platforms. Review collected by and hosted on G2.com.

I use TextExpander for work all the time. I love being able to save text I wouldn’t remember on my own, like URLs or DOIs, and create email templates so I can easily retrieve things. It’s lightweight, simple, not overcomplicated or overdesigned, and it just works every time I need it. There isn’t a huge learning curve, and I find it easy to use, intuitive, and customizable, with lots of formatting options. I also value the suggestion feature, which notices text I enter often and suggests saving it as a snippet. It can even suggest a line from an email I’m using for customer outreach, which helps me think of new things to save as snippets. Setup was incredibly easy. I often recommend TextExpander when I use a snippet to enter a web address in a Zoom session. Review collected by and hosted on G2.com.

I wish new snippets didn’t default to text-only formatting. When I save email templates with pictures or links, I’d like hypertext or HTML formatting to be the default instead of having to remember to switch it in the menu. Review collected by and hosted on G2.com.

I find TextExpander most helpful for LONG amounts of text. I love that in just a few clicks I can frequently pull in an entire page of commonly used text. I also love that it include the original formatting too. Review collected by and hosted on G2.com.

I don't know how to explain this, other than saying there's almost a sticky keys feature I can't figure how to turn off. Sometimes if I'm typing, and go to backspace what I said, my keyboard will temporarily lock, and then erase what I had been planning on erasing. It comes with a specific audio effect, and has only started since I've been using TextExpander. In this aspect, I'm not happy with the performance. It doesn't save me very much time, and more often than not just ends up being confusing. Review collected by and hosted on G2.com.

I use TextExpander every day for things I type often, like emails, phone numbers, and recurring tasks. I’ve used it for years, and it’s the first thing I bring to a new company because it’s so useful. I know my snippet abbreviations better than the actual information in TextExpander. I love how easy it is to search for snippets when I may have forgotten the abbreviation. Setup was very easy, and I use it across software on my laptop. I gave it a 10 and have recommended it often for years. Review collected by and hosted on G2.com.

Using TextExpander with a team gets messy unless someone is actively managing it. I wish I could edit snippets in the pop-up instead of closing it, opening the main program, editing the snippet, and redoing it. In HubSpot, it links the full text if there’s a link in it, and I haven’t been able to really use TextExpander on my Android phone. Review collected by and hosted on G2.com.

I use TextExpander every day to see patients efficiently and save time on frequent clinical responses that can feel mundane. I can customize snippets to keep my responses to the point. It helps me document accurately and efficiently, create customized SOAP notes quickly, and tweak them. I use it for every patient chart, and it’s indispensable to me. I also find it useful for patient education, even when I use Nabla. Setup and customizing snippets were pretty easy: I use the company’s pre-formed snippets and created my own, and it took me about an hour to figure out how to use TextExpander on my own. I recommend it to many colleagues. Review collected by and hosted on G2.com.

Every once in a while, a snippet doesn’t work, and sometimes TextExpander doesn’t work on either the website or the app, so I have to restart my computer. It’s very occasional, but it sets me back about two minutes. Review collected by and hosted on G2.com.

I like how easy it is to use, and how smoothly it's integrated across everywhere I type. It saves me a lot of time being able to create easy hotkeys for common phrases or text templates! I use it regularly for client email responses, common typos, and my favorite is having a shortcut that automatically inserts today's date along with my text so I don't have to keep referencing a calendar. Review collected by and hosted on G2.com.

Sometimes it will randomly capitalize words out of nowhere, I don't have any shortcuts saved for them, but the little "pop" sound happens and then the word is in all caps. Can't find any info on why that happens! Review collected by and hosted on G2.com.

What I like best about TextExpander is how easy it is to add dynamic fill-ins! It's incredibly adaptable! Comparing the average time to complete the same tasks with and without it, each of us saves up to 40 minutes a day on data entry alone, because we no longer have to highlight and replace fields like [NAME], [ORDER], [NOTES], and so on. And the output drops in wherever we need it with specific integrations for MS and Google productivity suites so we don’t have to learn a new set of productivity tricks for every app we use. Review collected by and hosted on G2.com.

I do wish TextExpander had the ability to retain field entry memory across snippets. For instance, when working a specific order, I will use more than one snippet so I'd like the ability to carry over the fields that I've already filled in during a session. So, if I use the same field name in a series of snippets, it would be helpful if the last value that I put into those fields would populate again on the next snippet in a series. Actually, now that I think about it, snippet series seems like it would be something that might work. Snippets grouped together for a workflow that carry entries consistently. Review collected by and hosted on G2.com.

I use TextExpander to save time and quickly format responses and messages. Once I’ve created snippets, it’s easy to use them, and I can share them with my team so we stay consistent with repeated content. I like how flexible it is: I can use a drop-down to add links, format content from my clipboard, keep paragraphs consistent, and calculate times from a short snippet without doing the math myself, including for different time zones. It’s helpful in live training sessions, and I use it with Zendesk macros and emails to send links quickly. Setup was super easy; we had snippets created and shared across my team in less than a day, and we still use them regularly and keep adding more. Review collected by and hosted on G2.com.

The interface variations between the desktop and web applications. Review collected by and hosted on G2.com.