One of the things we value most about Text Request is how simple it was to implement. The platform is intuitive and easy for staff to learn, which allowed us to get up and running quickly. It’s also a very cost-effective solution that helps us maintain efficient communication with clients without adding unnecessary overhead. Review collected by and hosted on G2.com.

The widget customization options are fairly limited. It would be helpful to have more flexibility to adjust the design and functionality so it can better match our website and workflow. Review collected by and hosted on G2.com.

Our business has a dedicated phone number for receiving online submissions forms and appointment requests, making it as easy as sending a text to reply and book a patient. Review collected by and hosted on G2.com.

I can't directly link my text request number to my online submission forms, but through Zapier I can integrate Text Request to my online submission forms. Review collected by and hosted on G2.com.

Text Request is texting tool whoch allow companies to send and recive SMS using their phone number.we can also schedule and automate SMS through text request. it provide two way communication , customer service andinternal communication and marketing campaigns.we can also manage bulk massage sending or receiving. Review collected by and hosted on G2.com.

Its advance feature require subscription either monthly or annually which make costly to small or mdium size company. Review collected by and hosted on G2.com.

I really like the great features Text Request offers. The dashboard is very simple to use, which lets me interact with customers easily and spend less time getting more customers. It's easy to navigate all the sections, making me more productive. Plus, the pricing is affordable, which is a huge bonus. The initial setup was very simple and fast, and I would definitely recommend it to friends or colleagues. Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.

We still use Textrequest on a daily basis and it porvides all the basi functions we need. However, I have noticed some glitches and slow downs in refreshing the page. There tends to be a delay in loading new texts, and sometimes the most recent chats will not appear on the main page. Other than that, everything has been great! Review collected by and hosted on G2.com.

Still can't receive videos. It comes up as 'unsupported attachment'. It would be a good feature for text request to have. Review collected by and hosted on G2.com.

I like when multiple users are texting, I can see the initials of the person that sent the text. I also love that I can schedule texts. I also love that I can search for a text by using the phone number. There's so many great features! Review collected by and hosted on G2.com.

Not sure if you have this or not but I wish I could see an alert in the tab when a new text has come in. I work multiple tabs at time so I think the alert would be nice. Review collected by and hosted on G2.com.

The ease of use is great and it integrates easily with other systems Review collected by and hosted on G2.com.

Cost is a bit higher than Id like for the amount of texting I need to do Review collected by and hosted on G2.com.

I still like the ease of use and communicating. I love that all my agents can quickly respond to any of the customers on all of our dashboards. Review collected by and hosted on G2.com.

They have raised prices and the variability of it is frustrating. Very hard to budget, Many other companies have flat fees. I still don't like that we can't move clients responses into columns (pipelines whatever you want to call it - for example - "working", "needs follow up" "not interested at this time" etc) and clear them off the boards when they are complete. Review collected by and hosted on G2.com.

Quick support, I usually get fast responses Review collected by and hosted on G2.com.

Lack of integration with CRMs such as salesforce. Review collected by and hosted on G2.com.

They guide you through the entire process from start to finish. Review collected by and hosted on G2.com.

The cost, and the limited number of allowable characters. Review collected by and hosted on G2.com.