Techila Global Services is a distinguished Salesforce Ridge Partner with over 12 years of experience in delivering scalable, industry-specific CRM solutions. With a track record of over 800 successful projects worldwide, Techila specializes in maximizing Salesforce ROI through tailored consulting, implementation, and managed services. Their expertise spans across various Salesforce platforms, including Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, and Revenue Cloud. Additionally, they offer advanced solutions in Salesforce Data Cloud for real-time customer intelligence and Agentforce to streamline service operations with AI and automation. Key Features and Functionality: - Strategic CRM Consulting: Providing expert guidance to align Salesforce solutions with business objectives. - Salesforce Implementation & Custom Development: Tailoring Salesforce platforms to meet unique business needs. - AI-Powered Audits with Techila.ai: Utilizing proprietary AI-based tools to continuously scan Salesforce environments, identifying unused components, security risks, data clutter, and performance bottlenecks. - Data Cloud Setup & Activation: Enabling real-time customer intelligence through Salesforce Data Cloud. - Agentforce Configuration & Automation: Modernizing service workflows with AI-driven automation to enhance agent efficiency. - Integration Services: Seamlessly connecting Salesforce with platforms like SAP, Oracle, and Netsuite. - 24/7 Support & Managed Services: Offering round-the-clock assistance to ensure optimal system performance. Primary Value and Solutions Provided: Techila Global Services empowers businesses to fully leverage their Salesforce investments by delivering customized solutions that address specific industry challenges. Their AI-first tools and accelerators, combined with fast-track deployment models, ensure rapid and effective implementation. With a global delivery model that incorporates local insights and flexible engagement options, Techila provides comprehensive support to enterprises across sectors such as Financial Services, Manufacturing, Healthcare, Retail, and Education. By integrating advanced technologies and offering continuous optimization, Techila helps organizations enhance customer engagement, streamline operations, and drive sustainable growth.