# Tail.ai Reviews
**Vendor:** Tail.ai  
**Category:** [Bot Platforms](https://www.g2.com/categories/bot-platforms)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 4
## About Tail.ai
Help your customers find the right product on your website or on messaging apps.




## Tail.ai Reviews
  ### 1. A ChatBot for All Industries

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ragh A. | Senior DevOps Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 10, 2023

**What do you like best about Tail.ai?**

First of all when i see this product i just see it can work any of the industries like sales, fashion, retain etc.

We just have to integrate with our application and that's all it works seamlessly.

Tail.ai chatgot really help us customers in non business hours to address queries. it is great

**What do you dislike about Tail.ai?**

Nothing as of now but some times configuration part of tail ai is little bit difficult we can have more documentation to easily configuration with api our custom channel's etc

**What problems is Tail.ai solving and how is that benefiting you?**

Since we have Data analytic platform which contain lots of services so we integrate chat.ai bot now whoever user is using our platform if they have any queries they can simply ask to our chatbot which is tail.ai and tail.ai easily addressing all the queries which is really helping in our business and more customer easiness

  ### 2. AI platform that offers versatility and usefulness

**Rating:** 5.0/5.0 stars

**Reviewed by:** Andrew V. | Full Stack Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 29, 2023

**What do you like best about Tail.ai?**

During configuration Tail.ai simplifies the process by providing documentation. Its chatbot effectively addresses conflicts, in product descriptions within the segment. Tail.ai should also handle after sale support.

**What do you dislike about Tail.ai?**

Using the Tail.ai chatbot makes tasks easier and more efficient for businesses. The are most aspects of Tail.ai that I find less favorable. There are instances where the chatbot provides complex information, which can confuse customers.

**What problems is Tail.ai solving and how is that benefiting you?**

Tail.ai solves our business problems by offering a powerful solution for businesses seeking to automate their customer support processes. This not only saves resources but also effectively handles customer queries with minimal manual intervention required.

  ### 3. ChatBot with awesome features to serve your customers better

**Rating:** 3.5/5.0 stars

**Reviewed by:** Nikhil K. | Senior Manager (IT) - Capital Market, Capital Markets, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 09, 2023

**What do you like best about Tail.ai?**

tarining chatbot to predict better, uploading your entire products

**What do you dislike about Tail.ai?**

Bot respons in case of conflict product description inside the same segment

**What problems is Tail.ai solving and how is that benefiting you?**

Communicating with customers with most advance way, providing fast and effective communication related to the products and features

  ### 4. Specific and powerful solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Amaury H. | COO, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 17, 2019

**What do you like best about Tail.ai?**

Obviously designed for shopping assistant bots

**What do you dislike about Tail.ai?**

Would be even better if it could handle aftersale support

**What problems is Tail.ai solving and how is that benefiting you?**

Our mobile users can choose products more easily


## Tail.ai Discussions
  - [What is Tail.ai used for?](https://www.g2.com/discussions/what-is-tail-ai-used-for)

- [View Tail.ai pricing details and edition comparison](https://www.g2.com/products/tail-ai/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-16+05%3A44%3A15+-0500&secure%5Bsession_id%5D=ef8702cd-7b57-4dc9-b64d-cd94d5f054e1&secure%5Btoken%5D=f68377230c0e43773e7b4e7e479caaa85172e469c13e42f0e004e6d18ffe6f21&format=llm_user)

## Tail.ai Features
**Generative AI**
- AI Text Generation
- AI Text Summarization

**Agentic AI - Bot Platforms**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

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