I have been a customer of Synergis and using the Adept software for over 20 years. I have worked with them through two different companies with two different systems and Adept has worked smoothly and reliably for both.
Their install and training team are impeccable . I have met and spoken to many of the people who work for this company all the way to the top. Once you are involved with Adept you feel you are part of a team and you can reach out for assistance whenever its needed.
Adept itself is a top-notch Document Management system. They LISTEN to suggestions made by their customers and continue to look forward and make enhancements. The software is solid and I feel our documents and their versions are secure. I think the most amazing thing is that they are always forward facing and they look to their customers for opinions and ideas and always make you feel like you are an important member of the Adept family. Review collected by and hosted on G2.com.
I honestly can’t think of a single downside to Adept. Yes, there’s a cost, but when you weigh that against the man-hours it saves and the security it provides, it feels like you’re truly getting what you pay for. Review collected by and hosted on G2.com.
Thanks for your thorough review of Synergis Adept. Your extensive experience with the software, spanning over 15 years and across different companies, really stands out. It’s great to hear that Adept has consistently provided smooth and reliable service in different settings.
Your high praise for the installation and training team, and the sense of belonging and support you've experienced with Synergis, speaks to their dedication to customer satisfaction and community building. It’s not often that you find a company where you feel genuinely part of a team, with access to assistance whenever needed.
The fact that you see the cost as a worthwhile investment for the efficiency and security it provides is a strong endorsement of the software's value. Your positive experience with Adept's control over drawings, version history, and strong search capabilities underscores its effectiveness in improving productivity and information accuracy.
As someone deeply involved in your field, your detailed feedback not only helps others understand the benefits of Synergis Adept but also reflects the trust and satisfaction you have in the product and the company. Thank you for sharing such a thoughtful and comprehensive review.
