# Box vs Sync Pro Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Box excels in user satisfaction, with a significantly higher overall rating compared to Sync Pro. Users appreciate its robust features, such as seamless integration with Excel and Outlook, which enhance document sharing and collaboration.
- **Users say** that Box's security features are a standout, particularly the granular permission settings and audit logs. This level of control gives users peace of mind when sharing sensitive files, a feature that many find lacking in Sync Pro.
- **Reviewers mention** that while Box offers a comprehensive set of tools for enterprise-level needs, Sync Pro is praised for its simplicity and affordability, making it a great choice for small businesses. Users highlight its straightforward setup and ease of use, which allows for quick adaptation.
- **According to verified reviews** , Box's implementation process is noted for being intuitive, allowing teams to quickly get up to speed. In contrast, Sync Pro users appreciate its smooth syncing capabilities across devices, which they find reliable for everyday file management.
- **Users highlight** that both products provide solid support, but Box's extensive resources and community engagement seem to give it an edge. Reviewers feel more confident in Box's ability to assist with complex issues, while Sync Pro users find support adequate but less comprehensive.
- **Reviewers mention** that Box's higher entry-level price reflects its advanced features and enterprise focus, while Sync Pro's free offering is attractive for budget-conscious users. However, some users of Sync Pro express concerns about its limitations compared to the more feature-rich Box platform.



| | Box | Sync Pro | 
|---|---|---|
| **Star Rating** | 4.2 out of 5 | 3.9 out of 5 | 
| **Total Reviews** | 5,248 | 37 | 
| **Largest Market Segment** | Enterprise (40.4% of reviews) | Small-Business (75.8% of reviews) | 
| **Entry Level Price** | $5.00 Per Month | Free | 

---
## Top Pros & Cons

### Box

Pros:
- Ease of Use (96 reviews)
- Security (57 reviews)

Cons:
- Slow Performance (30 reviews)
- Expensive (27 reviews)

### Sync Pro

Pros:
- Seamless Integration (1 reviews)
- Secure Storage (1 reviews)

Cons:
- Poor Customer Support (2 reviews)
- Billing Issues (1 reviews)

---
## Ratings Comparison
| Rating | Box | Sync Pro | 
|---|---|---|
  | **Meets Requirements** | 8.8 (4423 reviews) | 8.7 (26 reviews) | 
  | **Ease of Use** | 8.7 (4468 reviews) | 9.0 (27 reviews) | 
  | **Ease of Setup** | 8.7 (1125 reviews) | 8.9 (9 reviews) | 
  | **Ease of Admin** | 8.7 (1014 reviews) | 7.9 (8 reviews) | 
  | **Quality of Support** | 8.4 (3060 reviews) | 8.4 (24 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.7 (907 reviews) | 8.5 (8 reviews) | 
  | **Product Direction (% positive)** | 7.7 (4316 reviews) | 8.6 (25 reviews) | 

---
## Pricing

### Box

#### Entry-Level Pricing

Plan: Business Starter

Price: $5.00 Per Month

Description: Secure file collaboration, storage and native e-signatures for up to 10 users

Key Features:
- 100 GB of storage
- 2 GB file upload
- 25 file versions

[Browse all 6 editions](https://www.g2.com/products/box/pricing)

#### Free Trial

Yes

### Sync Pro

#### Entry-Level Pricing

Plan: Starter

Price: Free

Description: Sync makes it easy to store, share and access your files from just about anywhere.

Key Features:
- 5 GB

[Browse all 4 editions](https://www.g2.com/products/sync-pro/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### E-Signature

| Product | Score | Reviews |
|---|---|---|
| **Box** | 9.2/10 | 101 |
| **Sync Pro** | N/A | N/A |

#### Signature Process

| Feature | Box | Sync Pro | 
|---|---|---|
| **Document Signing** | 9.2 (58 reviews) | Not enough data | 
| **Reminders and Expirations** | 9.1 (54 reviews) | Not enough data | 
| **Sign-In Process** | 9.3 (58 reviews) | Not enough data | 
| **Mobile Signatures** | 9.2 (57 reviews) | Not enough data | 
| **Signature Workflow** | 8.8 (55 reviews) | Not enough data | 
| **Bulk Digital Signatures ** | 9.2 (51 reviews) | Not enough data | 
| **Reporting** | 9.0 (55 reviews) | Not enough data | 
| **Signature Document Creation** | 9.3 (52 reviews) | Not enough data | 

#### Agentic AI - E-Signature

| Feature | Box | Sync Pro | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Security and Scalability

| Feature | Box | Sync Pro | 
|---|---|---|
| **Regulatory Compliance** | 9.0 (56 reviews) | Not enough data | 
| **Signature History and Audit** | 9.2 (56 reviews) | Not enough data | 
| **Enterprise Scalability** | 9.2 (55 reviews) | Not enough data | 

#### Platform

| Feature | Box | Sync Pro | 
|---|---|---|
| **Custom Branding** | 8.8 (65 reviews) | Not enough data | 
| **User, Role, and Access Management** | 9.2 (72 reviews) | Not enough data | 
| **Internationalization** | 9.1 (62 reviews) | Not enough data | 
| **Performance and Reliability** | 9.3 (70 reviews) | Not enough data | 
| **Integration APIs** | 8.8 (62 reviews) | Not enough data | 

### Cloud Content Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Box** | 8.6/10 | 3783 |
| **Sync Pro** | N/A | N/A |

#### File Management

| Feature | Box | Sync Pro | 
|---|---|---|
| **Device Syncing** | 8.6 (2961 reviews) | Not enough data | 
| **Web Interface** | 8.7 (3320 reviews) | Not enough data | 
| **File Type Support** | 8.9 (3274 reviews) | Not enough data | 
| **Search** | 8.3 (3178 reviews) | Not enough data | 
| **Mobile Apps** | 8.5 (2274 reviews) | Not enough data | 

#### Agentic AI - Cloud Content Collaboration

| Feature | Box | Sync Pro | 
|---|---|---|
| **Autonomous Task Execution** | 7.2 (46 reviews) | Not enough data | 
| **Cross-system Integration** | 8.0 (50 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.6 (47 reviews) | Not enough data | 

#### Collaboration

| Feature | Box | Sync Pro | 
|---|---|---|
| **File following** | 8.7 (2853 reviews) | Not enough data | 
| **File Sharing** | 9.1 (3439 reviews) | Not enough data | 
| **Simultaneously Editing** | 7.8 (2650 reviews) | Not enough data | 
| **Change Tracking / Audit Logs** | 8.3 (2563 reviews) | Not enough data | 

#### Administration

| Feature | Box | Sync Pro | 
|---|---|---|
| **User and Role Management** | 8.8 (2014 reviews) | Not enough data | 
| **Policies and Controls** | 8.7 (1870 reviews) | Not enough data | 
| **Device Management** | 8.7 (1790 reviews) | Not enough data | 
| **Storage Limits** | 8.6 (2045 reviews) | Not enough data | 
| **Storage Zones** | 8.7 (1666 reviews) | Not enough data | 
| **Security** | 9.1 (2149 reviews) | Not enough data | 

#### Platform

| Feature | Box | Sync Pro | 
|---|---|---|
| **Performance and Reliability** | 8.9 (816 reviews) | Not enough data | 
| **Reporting and Auditing** | 8.5 (613 reviews) | Not enough data | 
| **System of Record Integration** | 8.6 (575 reviews) | Not enough data | 
| **APIs** | 8.5 (498 reviews) | Not enough data | 

### Online Backup

| Product | Score | Reviews |
|---|---|---|
| **Box** | N/A | N/A |
| **Sync Pro** | 7.8/10 | 11 |

#### Functionality

| Feature | Box | Sync Pro | 
|---|---|---|
| **Real-time Sync** | Not enough data | 7.8 (9 reviews) | 
| **Storage Capacity** | Not enough data | 9.2 (10 reviews) | 
| **Remote Backup** | Not enough data | 7.1 (8 reviews) | 
| **Versioning** | Not enough data | 6.7 (9 reviews) | 
| **Mobile Backup Application** | Not enough data | Not enough data | 

#### Compatibility 

| Feature | Box | Sync Pro | 
|---|---|---|
| **Disk Backup** | Not enough data | 7.6 (7 reviews) | 
| **Local Backup** | Not enough data | 7.5 (8 reviews) | 
| **Storage Formats** | Not enough data | 8.1 (8 reviews) | 

#### Management

| Feature | Box | Sync Pro | 
|---|---|---|
| **File Sharing** | Not enough data | 7.3 (8 reviews) | 
| **Security Standards** | Not enough data | 8.5 (9 reviews) | 
| **Encrypted Storage** | Not enough data | 8.5 (9 reviews) | 

#### Agentic AI - Online Backup

| Feature | Box | Sync Pro | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### AI Agents For Business Operations

| Product | Score | Reviews |
|---|---|---|
| **Box** | N/A | N/A |
| **Sync Pro** | N/A | N/A |

#### Responses

| Feature | Box | Sync Pro | 
|---|---|---|
| **Personalization** | Not enough data | Not enough data | 
| **Route To Human** | Not enough data | Not enough data | 
| **Natural Language Understanding (NLU)** | Not enough data | Not enough data | 

#### Automation - AI Agents

| Feature | Box | Sync Pro | 
|---|---|---|
| **Sales Follow-Up** | Not enough data | Not enough data | 
| **Customer Interaction Automation** | Not enough data | Not enough data | 
| **Lead Generation** | Not enough data | Not enough data | 
| **Document Processing** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 

#### Platform

| Feature | Box | Sync Pro | 
|---|---|---|
| **Conversation Editor** | Not enough data | Not enough data | 
| **Integration** | Not enough data | Not enough data | 
| **Human-In-The-Loop** | Not enough data | Not enough data | 

#### Autonomy -  AI Agents

| Feature | Box | Sync Pro | 
|---|---|---|
| **Independent Decision Making** | Not enough data | Not enough data | 
| **Adaptive Responses** | Not enough data | Not enough data | 
| **Task Execution** | Not enough data | Not enough data | 
| **Problem Solving** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Box | Sync Pro | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Enterprise Content Management (ECM)

| Product | Score | Reviews |
|---|---|---|
| **Box** | 8.6/10 | 139 |
| **Sync Pro** | N/A | N/A |

#### Agentic AI - Enterprise Content Management (ECM)

| Feature | Box | Sync Pro | 
|---|---|---|
| **Autonomous Task Execution** | 7.3 (15 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.1 (15 reviews) | Not enough data | 
| **Decision Making** | 8.0 (15 reviews) | Not enough data | 

#### File Management

| Feature | Box | Sync Pro | 
|---|---|---|
| **File Type Support** | 9.0 (114 reviews) | Not enough data | 
| **Metadata** | 8.5 (96 reviews) | Not enough data | 
| **OCR Scanning** | 8.3 (93 reviews) | Not enough data | 
| **Versioning** | 8.7 (108 reviews) | Not enough data | 
| **Collaboration** | 9.0 (115 reviews) | Not enough data | 
| **Document Assembly** | 8.7 (101 reviews) | Not enough data | 
| **Form Creation** | 8.4 (93 reviews) | Not enough data | 
| **Portals and Sites** | 8.2 (91 reviews) | Not enough data | 
| **Disposition** | 8.4 (88 reviews) | Not enough data | 
| **Search** | 8.8 (113 reviews) | Not enough data | 
| **Web Interface** | 8.9 (108 reviews) | Not enough data | 
| **Mobile Apps** | 8.7 (106 reviews) | Not enough data | 

#### Workflow

| Feature | Box | Sync Pro | 
|---|---|---|
| **Process Automation** | 8.5 (96 reviews) | Not enough data | 
| **Conditions** | 8.3 (97 reviews) | Not enough data | 
| **Activities** | 8.4 (101 reviews) | Not enough data | 
| **Records Management** | 8.8 (101 reviews) | Not enough data | 
| **Case Management** | 8.6 (92 reviews) | Not enough data | 

#### Platform

| Feature | Box | Sync Pro | 
|---|---|---|
| **Internationalization** | 8.6 (92 reviews) | Not enough data | 
| **Performance and Reliability** | 8.9 (112 reviews) | Not enough data | 
| **Reporting and Auditing** | 8.6 (90 reviews) | Not enough data | 
| **System of Record Integration** | 8.8 (94 reviews) | Not enough data | 
| **APIs** | 8.6 (91 reviews) | Not enough data | 

### Backup

| Product | Score | Reviews |
|---|---|---|
| **Box** | N/A | N/A |
| **Sync Pro** | N/A | N/A |

#### Management

| Feature | Box | Sync Pro | 
|---|---|---|
| **Disaster Recovery** | Not enough data | Not enough data | 
| **Remote Backup** | Not enough data | Not enough data | 
| **Storage Formats** | Not enough data | Not enough data | 
| **Scheduled Backups** | Not enough data | Not enough data | 
| **On-Demand Restoration** | Not enough data | Not enough data | 

#### Reporting

| Feature | Box | Sync Pro | 
|---|---|---|
| **Activity Monitoring** | Not enough data | Not enough data | 
| **Documentation** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 

#### Security

| Feature | Box | Sync Pro | 
|---|---|---|
| **Data Encryption** | Not enough data | Not enough data | 
| **Security and Compliance** | Not enough data | Not enough data | 
| **Deduplication ** | Not enough data | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **Box** | N/A | N/A |
| **Sync Pro** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | Box | Sync Pro | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Cloud Content Collaboration Software](https://www.g2.com/categories/cloud-content-collaboration)

**Unique to Box (3):** [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations), [Enterprise Content Management (ECM) Systems](https://www.g2.com/categories/enterprise-content-management-ecm), [E-Signature Software](https://www.g2.com/categories/e-signature)

**Unique to Sync Pro (1):** [Online Backup Software](https://www.g2.com/categories/online-backup)


---
## Reviewer Demographics

### By Company Size

| Segment | Box | Sync Pro | 
|---|---|---|
| **Small-Business** | 28.7% | 75.8% | 
| **Mid-Market** | 30.9% | 9.1% | 
| **Enterprise** | 40.4% | 15.2% | 

### By Industry

#### Box

- **Higher Education:** 9.3%
- **Information Technology and Services:** 7.5%
- **Computer Software:** 6.3%
- **Education Management:** 5.6%
- **Marketing and Advertising:** 5.6%
- **Financial Services:** 4.4%
- **Hospital & Health Care:** 4.2%
- **Non-Profit Organization Management:** 2.8%
- **Research:** 2.6%
- **Accounting:** 2.4%
- **Other:** 49.3%

#### Sync Pro

- **Information Technology and Services:** 15.2%
- **Computer Software:** 6.1%
- **Marketing and Advertising:** 6.1%
- **Construction:** 6.1%
- **Education Management:** 6.1%
- **Hospital & Health Care:** 6.1%
- **Accounting:** 3.0%
- **Animation:** 3.0%
- **Arts and Crafts:** 3.0%
- **Automotive:** 3.0%
- **Other:** 42.4%

---
## Alternatives

### Alternatives to Box

- [Progress ShareFile](https://www.g2.com/products/progress-sharefile/reviews) — 4.2/5 stars (1535 reviews)
- [Laserfiche](https://www.g2.com/products/laserfiche/reviews) — 4.7/5 stars (1246 reviews)
- [Revver](https://www.g2.com/products/revver/reviews) — 4.3/5 stars (387 reviews)
- [iManage Work](https://www.g2.com/products/imanage-work/reviews) — 4.4/5 stars (308 reviews)
- [DocSend](https://www.g2.com/products/dropbox-docsend/reviews) — 4.6/5 stars (587 reviews)
- [Tresorit](https://www.g2.com/products/tresorit/reviews) — 4.5/5 stars (257 reviews)
- [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (48037 reviews)
- [Dropbox](https://www.g2.com/products/dropbox/reviews) — 4.4/5 stars (31311 reviews)
- [Microsoft OneDrive for Business](https://www.g2.com/products/microsoft-onedrive-for-business/reviews) — 4.3/5 stars (10354 reviews)
- [Docusign](https://www.g2.com/products/docusign/reviews) — 4.5/5 stars (2606 reviews)

### Alternatives to Sync Pro

- [Tresorit](https://www.g2.com/products/tresorit/reviews) — 4.5/5 stars (257 reviews)
- [Dropbox](https://www.g2.com/products/dropbox/reviews) — 4.4/5 stars (31311 reviews)
- [IDrive Online and SaaS Backup, Object Storage e2](https://www.g2.com/products/idrive-online-and-saas-backup-object-storage-e2/reviews) — 4.4/5 stars (1931 reviews)
- [Microsoft OneDrive for Business](https://www.g2.com/products/microsoft-onedrive-for-business/reviews) — 4.3/5 stars (10354 reviews)
- [pCloud](https://www.g2.com/products/pcloud/reviews) — 4.3/5 stars (165 reviews)
- [Backblaze B2 Cloud Storage](https://www.g2.com/products/backblaze-b2-cloud-storage/reviews) — 4.6/5 stars (114 reviews)
- [Egnyte](https://www.g2.com/products/egnyte/reviews) — 4.4/5 stars (1162 reviews)
- [Veeam Data Platform](https://www.g2.com/products/veeam-data-platform/reviews) — 4.6/5 stars (717 reviews)
- [CrashPlan SMB](https://www.g2.com/products/crashplan-smb/reviews) — 4.4/5 stars (415 reviews)
- [Nextcloud](https://www.g2.com/products/nextcloud/reviews) — 4.4/5 stars (194 reviews)

---
## Top Discussions

### Box

- Title: [How does this service differ from Dropbox?](https://www.g2.com/discussions/box-vs-dropbox) — 4 comments, 1 upvote
  > **Top comment:** "They are very similar.  Primarily, I would say the storage offered is lower on Box, and DropBox has better UI and features."
- Title: [Where is Box headed in the near future? Will it become an integrated service?](https://www.g2.com/discussions/where-is-box-headed-in-the-near-future-will-it-become-an-integrated-service) — 3 comments, 1 upvote
  > **Top comment:** "With all the advancement in technology I believe that Box is definitely going forward with the movement. It is such an easy program to use along with being..."
- Title: [how can i better improve my experience with this program?](https://www.g2.com/discussions/how-can-i-better-improve-my-experience-with-this-program) — 3 comments, 1 upvote
  > **Top comment:** "Box helps to improve your experience of sharing documents and files within your team. You can provide individual access to each file or folder. Create and..."
- Title: [Is there a way to sync multiple box accounts?](https://www.g2.com/discussions/is-there-a-way-to-sync-multiple-box-accounts) — 3 comments, 1 upvote
  > **Top comment:** "If you are a user on all three, they should show up.  You'd have to log into all three using whatever app you are using. If you can't make that happen in..."
- Title: [Is there any way this app could be cheaper?](https://www.g2.com/discussions/13847-is-there-any-way-this-app-could-be-cheaper) — 3 comments, 1 upvote
  > **Top comment:** "The best way is to get a coupon code. However with my personal experience with the app I would suggest to go ahead with Dropbox. It’s expensive but has all..."

### Sync Pro

- Title: [How does sync software work?](https://www.g2.com/discussions/how-does-sync-software-work) — 2 comments
  > **Top comment:** "Excellent performance!"
- Title: [Is Sync com any good?](https://www.g2.com/discussions/is-sync-com-any-good) — 1 comment
  > **Top comment:** "I've been using it for years and I'm impressed with the cross-platform compatibility.  Being able to snap a picture on my iPhone and have it available on my..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/box-vs-sync-pro)