# Box vs Sync.com Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Box excels in user satisfaction, with a significantly higher overall rating compared to Sync Pro. Users appreciate its robust features, such as seamless integration with Excel and Outlook, which enhance document sharing and collaboration.
- **Users say** that Box's security features are a standout, particularly the granular permission settings and audit logs. This level of control gives users peace of mind when sharing sensitive files, a feature that many find lacking in Sync Pro.
- **Reviewers mention** that while Box offers a comprehensive set of tools for enterprise-level needs, Sync Pro is praised for its simplicity and affordability, making it a great choice for small businesses. Users highlight its straightforward setup and ease of use, which allows for quick adaptation.
- **According to verified reviews** , Box's implementation process is noted for being intuitive, allowing teams to quickly get up to speed. In contrast, Sync Pro users appreciate its smooth syncing capabilities across devices, which they find reliable for everyday file management.
- **Users highlight** that both products provide solid support, but Box's extensive resources and community engagement seem to give it an edge. Reviewers feel more confident in Box's ability to assist with complex issues, while Sync Pro users find support adequate but less comprehensive.
- **Reviewers mention** that Box's higher entry-level price reflects its advanced features and enterprise focus, while Sync Pro's free offering is attractive for budget-conscious users. However, some users of Sync Pro express concerns about its limitations compared to the more feature-rich Box platform.



| | Box | Sync.com | 
|---|---|---|
| **Star Rating** | 4.2 out of 5 | 4.2 out of 5 | 
| **Total Reviews** | 5,259 | 53 | 
| **Largest Market Segment** | Enterprise (40.4% of reviews) | Small-Business (80.9% of reviews) | 
| **Entry Level Price** | $5.00 Per Month | Free | 

---
## Top Pros & Cons

### Box

Pros:
- Ease of Use (96 reviews)
- Security (57 reviews)

Cons:
- Slow Performance (30 reviews)
- Expensive (27 reviews)

### Sync.com

Pros:
- Seamless Integration (1 reviews)
- Secure Storage (1 reviews)

Cons:
- Poor Customer Support (2 reviews)
- Billing Issues (1 reviews)

---
## Ratings Comparison
| Rating | Box | Sync.com | 
|---|---|---|
  | **Meets Requirements** | 8.8 (4434 reviews) | 9.0 (36 reviews) | 
  | **Ease of Use** | 8.7 (4479 reviews) | 9.2 (37 reviews) | 
  | **Ease of Setup** | 8.7 (1136 reviews) | 9.0 (19 reviews) | 
  | **Ease of Admin** | 8.7 (1021 reviews) | 8.3 (10 reviews) | 
  | **Quality of Support** | 8.4 (3071 reviews) | 8.6 (33 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.7 (914 reviews) | 8.8 (10 reviews) | 
  | **Product Direction (% positive)** | 7.7 (4326 reviews) | 8.9 (31 reviews) | 

---
## Pricing

### Box

#### Entry-Level Pricing

Plan: Business Starter

Price: $5.00 Per Month

Description: Secure file collaboration, storage and native e-signatures for up to 10 users

Key Features:
- 100 GB of storage
- 2 GB file upload
- 25 file versions

[Browse all 6 editions](https://www.g2.com/products/box/pricing)

#### Free Trial

Yes

### Sync.com

#### Entry-Level Pricing

Plan: Starter

Price: Free

Description: Sync makes it easy to store, share and access your files from just about anywhere.

Key Features:
- 5 GB

[Browse all 4 editions](https://www.g2.com/products/sync-com/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### E-Signature

| Product | Score | Reviews |
|---|---|---|
| **Box** | 9.2/10 | 101 |
| **Sync.com** | N/A | N/A |

#### Signature Process

| Feature | Box | Sync.com | 
|---|---|---|
| **Document Signing** | 9.2 (58 reviews) | Not enough data | 
| **Reminders and Expirations** | 9.1 (54 reviews) | Not enough data | 
| **Sign-In Process** | 9.3 (58 reviews) | Not enough data | 
| **Mobile Signatures** | 9.2 (57 reviews) | Not enough data | 
| **Signature Workflow** | 8.8 (55 reviews) | Not enough data | 
| **Bulk Digital Signatures ** | 9.2 (51 reviews) | Not enough data | 
| **Reporting** | 9.0 (55 reviews) | Not enough data | 
| **Signature Document Creation** | 9.3 (52 reviews) | Not enough data | 
| **Multi-Party Signing** | Not enough data | Not enough data | 
| **Electronic Signature** | Not enough data | Not enough data | 

#### Agentic AI - E-Signature

| Feature | Box | Sync.com | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 

#### Security and Scalability

| Feature | Box | Sync.com | 
|---|---|---|
| **Regulatory Compliance** | 9.0 (56 reviews) | Not enough data | 
| **Signature History and Audit** | 9.2 (56 reviews) | Not enough data | 
| **Enterprise Scalability** | 9.2 (55 reviews) | Not enough data | 

#### Platform

| Feature | Box | Sync.com | 
|---|---|---|
| **Custom Branding** | 8.8 (65 reviews) | Not enough data | 
| **User, Role, and Access Management** | 9.2 (72 reviews) | Not enough data | 
| **Internationalization** | 9.1 (62 reviews) | Not enough data | 
| **Performance and Reliability** | 9.3 (70 reviews) | Not enough data | 
| **Integration APIs** | 8.8 (62 reviews) | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Template Management** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Forms Management** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Contract/License Management** | Not enough data | Not enough data | 
| **Renewal Management** | Not enough data | Not enough data | 
| **Registration Management** | Not enough data | Not enough data | 
| **Event Management** | Not enough data | Not enough data | 
| **Marketing Management** | Not enough data | Not enough data | 
| **Expiration Management** | Not enough data | Not enough data | 
| **Offline Access** | Not enough data | Not enough data | 
| **Video Management** | Not enough data | Not enough data | 

#### 

| Feature | Box | Sync.com | 
|---|---|---|
| **File Sharing** | Not enough data | Not enough data | 
| **Approval Process Control** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Authentication** | Not enough data | Not enough data | 
| **Data Security** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Encryption** | Not enough data | Not enough data | 
| **Signature Capture** | Not enough data | Not enough data | 
| **Document Conversion** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Archiving & Retention** | Not enough data | Not enough data | 
| **Team Collaboration** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Status Tracking** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Searchable Database** | Not enough data | Not enough data | 
| **QR Codes** | Not enough data | Not enough data | 
| **Two-Factor Authentication** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Data Synchronization** | Not enough data | Not enough data | 
| **Age Verification** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **Waiver Kiosk** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Photo Capture** | Not enough data | Not enough data | 
| **Conditional Logic** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 

### Artificial Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Box** | N/A | N/A |
| **Sync.com** | N/A | N/A |

#### 

| Feature | Box | Sync.com | 
|---|---|---|
| **Tagging** | Not enough data | Not enough data | 
| **Natural Language Processing** | Not enough data | Not enough data | 
| **Data Extraction** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 
| **Predictive Analytics** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Speech Recognition** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Data Storage Management** | Not enough data | Not enough data | 
| **Virtual Personal Assistant (VPA)** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Customer Segmentation** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **For eCommerce** | Not enough data | Not enough data | 
| **Role-Based Permissions** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Trend Analysis** | Not enough data | Not enough data | 
| **Machine Learning** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Alerts/Escalation** | Not enough data | Not enough data | 
| **Performance Metrics** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Mobile App** | Not enough data | Not enough data | 
| **Multiple Data Sources** | Not enough data | Not enough data | 
| **For Sales Teams/Organizations** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Chatbot** | Not enough data | Not enough data | 

### Cloud Content Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Box** | 8.6/10 | 3795 |
| **Sync.com** | 9.0/10 | 6 |

#### File Management

| Feature | Box | Sync.com | 
|---|---|---|
| **Device Syncing** | 8.6 (2968 reviews) | 9.0 (5 reviews) | 
| **Web Interface** | 8.7 (3326 reviews) | Not enough data | 
| **File Type Support** | 8.9 (3273 reviews) | Not enough data | 
| **Search** | 8.3 (3184 reviews) | Not enough data | 
| **Mobile Apps** | 8.5 (2277 reviews) | Not enough data | 
| **Video Support** | Not enough data | Not enough data | 

#### Agentic AI - Cloud Content Collaboration

| Feature | Box | Sync.com | 
|---|---|---|
| **Autonomous Task Execution** | 7.3 (47 reviews) | Not enough data | 
| **Cross-system Integration** | 8.0 (51 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.6 (48 reviews) | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 

#### Collaboration

| Feature | Box | Sync.com | 
|---|---|---|
| **File following** | 8.7 (2854 reviews) | Not enough data | 
| **File Sharing** | 9.1 (3446 reviews) | Not enough data | 
| **Simultaneously Editing** | 7.8 (2652 reviews) | Not enough data | 
| **Change Tracking / Audit Logs** | 8.3 (2569 reviews) | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Progress Tracking** | Not enough data | Not enough data | 
| **Screen Sharing** | Not enough data | Not enough data | 
| **Real Time Editing** | Not enough data | Not enough data | 

#### Administration

| Feature | Box | Sync.com | 
|---|---|---|
| **User and Role Management** | 8.8 (2020 reviews) | Not enough data | 
| **Policies and Controls** | 8.7 (1879 reviews) | Not enough data | 
| **Device Management** | 8.7 (1792 reviews) | Not enough data | 
| **Storage Limits** | 8.6 (2047 reviews) | Not enough data | 
| **Storage Zones** | 8.7 (1669 reviews) | Not enough data | 
| **Security** | 9.1 (2156 reviews) | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **File Management** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Project Management** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Approval Process Control** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Website Management** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 

#### Platform

| Feature | Box | Sync.com | 
|---|---|---|
| **Performance and Reliability** | 8.9 (817 reviews) | Not enough data | 
| **Reporting and Auditing** | 8.5 (613 reviews) | Not enough data | 
| **System of Record Integration** | 8.6 (576 reviews) | Not enough data | 
| **APIs** | 8.5 (498 reviews) | Not enough data | 

#### 

| Feature | Box | Sync.com | 
|---|---|---|
| **Data Import/Export** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Audio/Video Conferencing** | Not enough data | Not enough data | 
| **Content Library** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Document Templates** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **@mentions** | Not enough data | Not enough data | 
| **Data Synchronization** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Prioritization** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Configurable Workflow** | Not enough data | Not enough data | 
| **Electronic Signature** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Task Planning** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Two-Factor Authentication** | Not enough data | Not enough data | 
| **Encryption** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Task Scheduling** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Archiving & Retention** | Not enough data | Not enough data | 
| **Content Publishing Options** | Not enough data | Not enough data | 
| **Document Classification** | Not enough data | Not enough data | 

### Online Backup

| Product | Score | Reviews |
|---|---|---|
| **Box** | N/A | N/A |
| **Sync.com** | 8.1/10 | 20 |

#### Functionality

| Feature | Box | Sync.com | 
|---|---|---|
| **Real-time Sync** | Not enough data | 8.3 (12 reviews) | 
| **Storage Capacity** | Not enough data | 9.4 (14 reviews) | 
| **Remote Backup** | Not enough data | 7.4 (11 reviews) | 
| **Versioning** | Not enough data | 7.0 (10 reviews) | 
| **Mobile Backup Application** | Not enough data | 7.4 (7 reviews) | 

#### Compatibility 

| Feature | Box | Sync.com | 
|---|---|---|
| **Disk Backup** | Not enough data | 7.9 (8 reviews) | 
| **Local Backup** | Not enough data | 7.8 (9 reviews) | 
| **Storage Formats** | Not enough data | 8.3 (9 reviews) | 
| **Automatic Backup** | Not enough data | Not enough data | 
| **Cloud Backup** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 

#### Management

| Feature | Box | Sync.com | 
|---|---|---|
| **File Sharing** | Not enough data | 8.5 (14 reviews) | 
| **Security Standards** | Not enough data | 8.5 (9 reviews) | 
| **Encrypted Storage** | Not enough data | 8.9 (12 reviews) | 

#### Agentic AI - Online Backup

| Feature | Box | Sync.com | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 
| **Microsoft Outlook Integration** | Not enough data | Not enough data | 
| **Active Directory Integration** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 

#### 

| Feature | Box | Sync.com | 
|---|---|---|
| **Remote Synchronization** | Not enough data | Not enough data | 
| **Data Synchronization** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **Role-Based Permissions** | Not enough data | Not enough data | 
| **Approval Process Control** | Not enough data | Not enough data | 
| **Real Time Synchronization** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Synchronization Scheduling** | Not enough data | Not enough data | 
| **Two-Factor Authentication** | Not enough data | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 
| **Secure Login** | Not enough data | Not enough data | 
| **Backup and Recovery** | Not enough data | Not enough data | 
| **Data Recovery** | Not enough data | Not enough data | 
| **HIPAA Compliant** | Not enough data | Not enough data | 
| **Conflict Tracking** | Not enough data | Not enough data | 
| **Authentication** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Two-Way Synchronization** | Not enough data | Not enough data | 
| **Archiving & Retention** | Not enough data | Not enough data | 
| **Encryption** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **File Transfer** | Not enough data | Not enough data | 

### AI Agents For Business Operations

| Product | Score | Reviews |
|---|---|---|
| **Box** | N/A | N/A |
| **Sync.com** | N/A | N/A |

#### Responses

| Feature | Box | Sync.com | 
|---|---|---|
| **Personalization** | Not enough data | Not enough data | 
| **Route To Human** | Not enough data | Not enough data | 
| **Natural Language Understanding (NLU)** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 

#### Automation - AI Agents

| Feature | Box | Sync.com | 
|---|---|---|
| **Sales Follow-Up** | Not enough data | Not enough data | 
| **Customer Interaction Automation** | Not enough data | Not enough data | 
| **Lead Generation** | Not enough data | Not enough data | 
| **Document Processing** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 
| **Natural Language Processing** | Not enough data | Not enough data | 
| **Simulation and Scenario Generation** | Not enough data | Not enough data | 

#### Platform

| Feature | Box | Sync.com | 
|---|---|---|
| **Conversation Editor** | Not enough data | Not enough data | 
| **Integration** | Not enough data | Not enough data | 
| **Human-In-The-Loop** | Not enough data | Not enough data | 
| **Drag & Drop Editor** | Not enough data | Not enough data | 
| **Human-in-the-loop (HITL)** | Not enough data | Not enough data | 

#### Autonomy -  AI Agents

| Feature | Box | Sync.com | 
|---|---|---|
| **Independent Decision Making** | Not enough data | Not enough data | 
| **Adaptive Responses** | Not enough data | Not enough data | 
| **Task Execution** | Not enough data | Not enough data | 
| **Problem Solving** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Box | Sync.com | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

#### 

| Feature | Box | Sync.com | 
|---|---|---|
| **Agent Collaboration** | Not enough data | Not enough data | 
| **Data Governance** | Not enough data | Not enough data | 
| **Prompt Engineering** | Not enough data | Not enough data | 
| **Feedback Management** | Not enough data | Not enough data | 
| **For No-Code Development** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Role-Based Permissions** | Not enough data | Not enough data | 
| **Dynamic Modeling** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Memory Management** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **Scalability** | Not enough data | Not enough data | 
| **Cost Management** | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | Not enough data | 
| **Natural Language Interface** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Multiple LLM Models** | Not enough data | Not enough data | 
| **Integration Management** | Not enough data | Not enough data | 
| **Customizable Frameworks** | Not enough data | Not enough data | 
| **Pre-built Templates** | Not enough data | Not enough data | 
| **Analytics** | Not enough data | Not enough data | 
| **Intent Recognition** | Not enough data | Not enough data | 
| **Contextual Guidance** | Not enough data | Not enough data | 
| **Rules-Based Workflow** | Not enough data | Not enough data | 
| **Attended Automation** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **For Sales/Marketing** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Business Process Automation** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Multi-Channel Communication** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 
| **Deep Learning** | Not enough data | Not enough data | 
| **Code-free Development** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Automated Responses** | Not enough data | Not enough data | 
| **Knowledge Management** | Not enough data | Not enough data | 
| **Transfers/Routing** | Not enough data | Not enough data | 
| **Personalization** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Customer Experience Management** | Not enough data | Not enough data | 
| **Virtual Personal Assistant (VPA)** | Not enough data | Not enough data | 
| **Chatbot** | Not enough data | Not enough data | 
| **Speech Recognition** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Customer Engagement** | Not enough data | Not enough data | 
| **AI/Machine Learning** | Not enough data | Not enough data | 
| **Configurable Workflow** | Not enough data | Not enough data | 
| **Unattended Automation** | Not enough data | Not enough data | 
| **Conversation Intelligence** | Not enough data | Not enough data | 

### Enterprise Content Management (ECM)

| Product | Score | Reviews |
|---|---|---|
| **Box** | 8.6/10 | 145 |
| **Sync.com** | N/A | N/A |

#### Agentic AI - Enterprise Content Management (ECM)

| Feature | Box | Sync.com | 
|---|---|---|
| **Autonomous Task Execution** | 7.3 (15 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.0 (16 reviews) | Not enough data | 
| **Decision Making** | 8.0 (15 reviews) | Not enough data | 

#### 

| Feature | Box | Sync.com | 
|---|---|---|
| **Content Library** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Information Governance** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Data Capture and Transfer** | Not enough data | Not enough data | 
| **Indexing** | Not enough data | Not enough data | 
| **Filtering** | Not enough data | Not enough data | 
| **Electronic Signature** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Approval Process Control** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Image Editing** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 
| **Document Review** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Archiving & Retention** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **Configurable Workflow** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Data Synchronization** | Not enough data | Not enough data | 
| **Secure Login** | Not enough data | Not enough data | 
| **Content Delivery** | Not enough data | Not enough data | 
| **Two-Factor Authentication** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Mobile Capture** | Not enough data | Not enough data | 
| **Offline Access** | Not enough data | Not enough data | 
| **Templates** | Not enough data | Not enough data | 
| **File Sharing** | Not enough data | Not enough data | 

#### File Management

| Feature | Box | Sync.com | 
|---|---|---|
| **File Type Support** | 9.1 (117 reviews) | Not enough data | 
| **Metadata** | 8.5 (97 reviews) | Not enough data | 
| **OCR Scanning** | 8.3 (95 reviews) | Not enough data | 
| **Versioning** | 8.8 (111 reviews) | Not enough data | 
| **Collaboration** | 9.0 (117 reviews) | Not enough data | 
| **Document Assembly** | 8.7 (103 reviews) | Not enough data | 
| **Form Creation** | 8.4 (93 reviews) | Not enough data | 
| **Portals and Sites** | 8.2 (92 reviews) | Not enough data | 
| **Disposition** | 8.4 (88 reviews) | Not enough data | 
| **Search** | 8.7 (117 reviews) | Not enough data | 
| **Web Interface** | 8.9 (110 reviews) | Not enough data | 
| **Mobile Apps** | 8.7 (107 reviews) | Not enough data | 

#### Workflow

| Feature | Box | Sync.com | 
|---|---|---|
| **Process Automation** | 8.5 (98 reviews) | Not enough data | 
| **Conditions** | 8.3 (98 reviews) | Not enough data | 
| **Activities** | 8.4 (101 reviews) | Not enough data | 
| **Records Management** | 8.8 (102 reviews) | Not enough data | 
| **Case Management** | 8.6 (93 reviews) | Not enough data | 
| **Template Management** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Metadata Management** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Digital Asset Management** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **File Management** | Not enough data | Not enough data | 
| **Forms Management** | Not enough data | Not enough data | 
| **SEO Management** | Not enough data | Not enough data | 
| **Audit Management** | Not enough data | Not enough data | 
| **Website Management** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 

#### Platform

| Feature | Box | Sync.com | 
|---|---|---|
| **Internationalization** | 8.6 (92 reviews) | Not enough data | 
| **Performance and Reliability** | 8.9 (115 reviews) | Not enough data | 
| **Reporting and Auditing** | 8.6 (90 reviews) | Not enough data | 
| **System of Record Integration** | 8.8 (96 reviews) | Not enough data | 
| **APIs** | 8.5 (92 reviews) | Not enough data | 

### Backup

| Product | Score | Reviews |
|---|---|---|
| **Box** | N/A | N/A |
| **Sync.com** | N/A | N/A |

#### Management

| Feature | Box | Sync.com | 
|---|---|---|
| **Disaster Recovery** | Not enough data | Not enough data | 
| **Remote Backup** | Not enough data | Not enough data | 
| **Storage Formats** | Not enough data | Not enough data | 
| **Scheduled Backups** | Not enough data | Not enough data | 
| **On-Demand Restoration** | Not enough data | Not enough data | 

#### Reporting

| Feature | Box | Sync.com | 
|---|---|---|
| **Activity Monitoring** | Not enough data | Not enough data | 
| **Documentation** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 

#### Security

| Feature | Box | Sync.com | 
|---|---|---|
| **Data Encryption** | Not enough data | Not enough data | 
| **Security and Compliance** | Not enough data | Not enough data | 
| **Deduplication ** | Not enough data | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **Box** | N/A | N/A |
| **Sync.com** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | Box | Sync.com | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Cloud Content Collaboration Software](https://www.g2.com/categories/cloud-content-collaboration)

**Unique to Box (3):** [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations), [Enterprise Content Management (ECM) Systems](https://www.g2.com/categories/enterprise-content-management-ecm), [E-Signature Software](https://www.g2.com/categories/e-signature)

**Unique to Sync.com (1):** [Online Backup Software](https://www.g2.com/categories/online-backup)


---
## Reviewer Demographics

### By Company Size

| Segment | Box | Sync.com | 
|---|---|---|
| **Small-Business** | 28.6% | 80.9% | 
| **Mid-Market** | 31.0% | 8.5% | 
| **Enterprise** | 40.4% | 10.6% | 

### By Industry

#### Box

- **Higher Education:** 9.3%
- **Information Technology and Services:** 7.6%
- **Computer Software:** 6.4%
- **Education Management:** 5.6%
- **Marketing and Advertising:** 5.5%
- **Financial Services:** 4.4%
- **Hospital & Health Care:** 4.2%
- **Non-Profit Organization Management:** 2.8%
- **Research:** 2.6%
- **Accounting:** 2.4%
- **Other:** 49.3%

#### Sync.com

- **Information Technology and Services:** 14.0%
- **Accounting:** 7.0%
- **Computer Software:** 7.0%
- **Construction:** 4.7%
- **Education Management:** 4.7%
- **Hospital & Health Care:** 4.7%
- **Marketing and Advertising:** 4.7%
- **Consulting:** 2.3%
- **Alternative Medicine:** 2.3%
- **Animation:** 2.3%
- **Other:** 46.5%

---
## Alternatives

### Alternatives to Box

- [Progress ShareFile](https://www.g2.com/products/progress-sharefile/reviews) — 4.2/5 stars (1540 reviews)
- [Laserfiche](https://www.g2.com/products/laserfiche/reviews) — 4.7/5 stars (1247 reviews)
- [Revver](https://www.g2.com/products/revver/reviews) — 4.4/5 stars (459 reviews)
- [iManage Work](https://www.g2.com/products/imanage-work/reviews) — 4.4/5 stars (342 reviews)
- [DocuWare](https://www.g2.com/products/docuware/reviews) — 4.4/5 stars (251 reviews)
- [DocSend](https://www.g2.com/products/dropbox-docsend/reviews) — 4.6/5 stars (590 reviews)
- [Tresorit](https://www.g2.com/products/tresorit/reviews) — 4.5/5 stars (260 reviews)
- [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (48147 reviews)
- [Dropbox](https://www.g2.com/products/dropbox/reviews) — 4.4/5 stars (31405 reviews)
- [Microsoft OneDrive for Business](https://www.g2.com/products/microsoft-onedrive-for-business/reviews) — 4.3/5 stars (10407 reviews)

### Alternatives to Sync.com

- [Tresorit](https://www.g2.com/products/tresorit/reviews) — 4.5/5 stars (260 reviews)
- [Dropbox](https://www.g2.com/products/dropbox/reviews) — 4.4/5 stars (31405 reviews)
- [IDrive Online and SaaS Backup, Object Storage e2](https://www.g2.com/products/idrive-online-and-saas-backup-object-storage-e2/reviews) — 4.4/5 stars (1985 reviews)
- [Microsoft OneDrive for Business](https://www.g2.com/products/microsoft-onedrive-for-business/reviews) — 4.3/5 stars (10407 reviews)
- [pCloud](https://www.g2.com/products/pcloud/reviews) — 4.3/5 stars (166 reviews)
- [Backblaze B2 Cloud Storage](https://www.g2.com/products/backblaze-b2-cloud-storage/reviews) — 4.6/5 stars (114 reviews)
- [Egnyte](https://www.g2.com/products/egnyte/reviews) — 4.4/5 stars (1162 reviews)
- [Veeam Data Platform](https://www.g2.com/products/veeam-data-platform/reviews) — 4.6/5 stars (747 reviews)
- [CrashPlan SMB](https://www.g2.com/products/crashplan-smb/reviews) — 4.4/5 stars (415 reviews)
- [Nextcloud](https://www.g2.com/products/nextcloud/reviews) — 4.4/5 stars (201 reviews)

---
## Top Discussions

### Box

- Title: [How does this service differ from Dropbox?](https://www.g2.com/discussions/box-vs-dropbox) — 4 comments, 1 upvote
  > **Top comment:** "They are very similar.  Primarily, I would say the storage offered is lower on Box, and DropBox has better UI and features."
- Title: [Where is Box headed in the near future? Will it become an integrated service?](https://www.g2.com/discussions/where-is-box-headed-in-the-near-future-will-it-become-an-integrated-service) — 3 comments, 1 upvote
  > **Top comment:** "With all the advancement in technology I believe that Box is definitely going forward with the movement. It is such an easy program to use along with being..."
- Title: [how can i better improve my experience with this program?](https://www.g2.com/discussions/how-can-i-better-improve-my-experience-with-this-program) — 3 comments, 1 upvote
  > **Top comment:** "Box helps to improve your experience of sharing documents and files within your team. You can provide individual access to each file or folder. Create and..."
- Title: [Is there a way to sync multiple box accounts?](https://www.g2.com/discussions/is-there-a-way-to-sync-multiple-box-accounts) — 3 comments, 1 upvote
  > **Top comment:** "If you are a user on all three, they should show up.  You'd have to log into all three using whatever app you are using. If you can't make that happen in..."
- Title: [Is there any way this app could be cheaper?](https://www.g2.com/discussions/13847-is-there-any-way-this-app-could-be-cheaper) — 3 comments, 1 upvote
  > **Top comment:** "The best way is to get a coupon code. However with my personal experience with the app I would suggest to go ahead with Dropbox. It’s expensive but has all..."

### Sync.com

- Title: [How does sync software work?](https://www.g2.com/discussions/how-does-sync-software-work) — 2 comments
  > **Top comment:** "Excellent performance!"
- Title: [Is Sync com any good?](https://www.g2.com/discussions/is-sync-com-any-good) — 1 comment
  > **Top comment:** "I've been using it for years and I'm impressed with the cross-platform compatibility.  Being able to snap a picture on my iPhone and have it available on my..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/box-vs-sync-com)