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At a Glance
Market Segments
Enterprise (40.7% of reviews)
Small-Business (75.8% of reviews)
Entry-Level Pricing
$5.00 Per Month
Free
Box
Star Rating
(5,142)4.2 out of 5
Market Segments
Enterprise (40.7% of reviews)
Pros & Cons
Entry-Level Pricing
$5.00 Per Month
Free Trial is available
Browse all 6 pricing plansSync.com
Star Rating
(36)4.0 out of 5
Market Segments
Small-Business (75.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Box excels in document signing features, with a high rating of 9.3 for its Document Signing capabilities, while Sync.com, although strong, does not have a dedicated rating for this feature, indicating that Box may offer a more robust solution for businesses needing extensive signing functionalities.
- Reviewers mention that Sync.com shines in ease of use, scoring 9.0 compared to Box's 8.7. This suggests that users find Sync.com more intuitive, making it a better choice for small businesses or teams that prioritize user-friendly interfaces.
- G2 users highlight Box's superior file management capabilities, particularly in File Type Support with a score of 9.0, while Sync.com scores slightly lower at 8.9. This indicates that Box may be better suited for organizations that work with a diverse range of file types.
- Users on G2 report that Sync.com offers a free entry-level price, making it an attractive option for small businesses or startups looking to minimize costs, whereas Box starts at $5.00, which may be a consideration for budget-conscious buyers.
- Reviewers mention that Box has a more extensive market presence, particularly in the enterprise segment, with 40.9% of reviews coming from this sector, suggesting it may be better equipped to handle the needs of larger organizations compared to Sync.com, which primarily serves small businesses.
- Users say that Box's quality of support is rated at 8.4, which is on par with Sync.com's 8.4, indicating that both platforms provide reliable support, but Box's larger user base may lead to more comprehensive resources and community support.
Pricing
Entry-Level Pricing
Box
Business Starter
$5.00
Per Month
Secure file collaboration, storage and native e-signatures for up to 10 users
- 100 GB of storage
- 2 GB file upload
- 25 file versions
Sync.com
Starter
Free
Sync makes it easy to store, share and access your files from just about anywhere.
- 5 GB
Free Trial
Box
Free Trial is available
Sync.com
Free Trial is available
Ratings
Meets Requirements
8.8
4,364
8.7
26
Ease of Use
8.7
4,408
9.0
27
Ease of Setup
8.7
1,078
8.9
9
Ease of Admin
8.7
986
7.9
8
Quality of Support
8.4
3,011
8.4
24
Has the product been a good partner in doing business?
8.7
878
8.5
8
Product Direction (% positive)
7.6
4,261
8.6
25
Features by Category
Signature Process
9.2
56
Not enough data
9.0
52
Not enough data
9.3
56
Not enough data
9.2
55
Not enough data
8.8
53
Not enough data
9.2
49
Not enough data
9.0
53
Not enough data
9.3
50
Not enough data
Agentic AI - E-Signature
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and Scalability
9.0
54
Not enough data
9.2
54
Not enough data
9.2
52
Not enough data
Platform
8.8
62
Not enough data
9.2
67
Not enough data
9.0
59
Not enough data
9.3
67
Not enough data
8.8
59
Not enough data
File Management
8.6
2946
Not enough data
8.7
3309
Not enough data
8.9
3264
Not enough data
8.3
3161
Not enough data
8.5
2264
Not enough data
Agentic AI - Cloud Content Collaboration
7.2
45
Not enough data
7.9
46
Not enough data
7.6
45
Not enough data
Collaboration
8.7
2850
Not enough data
9.1
3396
Not enough data
7.8
2637
Not enough data
8.3
2552
Not enough data
Administration
8.8
2001
Not enough data
8.7
1855
Not enough data
8.7
1788
Not enough data
8.6
2040
Not enough data
8.7
1665
Not enough data
9.0
2119
Not enough data
Platform
8.9
809
Not enough data
8.5
610
Not enough data
8.6
571
Not enough data
8.5
496
Not enough data
Functionality
Not enough data
7.8
9
Not enough data
9.2
10
Not enough data
7.1
8
Not enough data
6.7
9
Not enough data
Not enough data
Compatibility
Not enough data
7.6
7
Not enough data
7.5
8
Not enough data
8.1
8
Management
Not enough data
7.3
8
Not enough data
8.5
9
Not enough data
8.5
9
Agentic AI - Online Backup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Enterprise Content Management (ECM)
7.1
14
Not enough data
7.8
13
Not enough data
7.7
13
Not enough data
File Management
9.0
111
Not enough data
8.5
94
Not enough data
8.3
91
Not enough data
8.7
103
Not enough data
8.9
109
Not enough data
8.6
97
Not enough data
8.3
91
Not enough data
8.2
89
Not enough data
8.4
86
Not enough data
8.8
109
Not enough data
8.9
105
Not enough data
8.7
102
Not enough data
Workflow
8.4
93
Not enough data
8.2
95
Not enough data
8.4
98
Not enough data
8.8
98
Not enough data
8.5
89
Not enough data
Platform
8.6
90
Not enough data
8.9
106
Not enough data
8.5
88
Not enough data
8.7
87
Not enough data
8.6
88
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Box and Sync.com are categorized as Cloud Content Collaboration
Unique Categories
Box is categorized as Enterprise Content Management (ECM), E-Signature, and AI Agents For Business Operations
Sync.com is categorized as Online Backup
Reviews
Reviewers' Company Size
Box
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sync.com
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Higher Education
9.4%
Information Technology and Services
7.4%
Computer Software
6.3%
Education Management
5.6%
Marketing and Advertising
5.5%
Other
65.8%
Information Technology and Services
15.2%
Marketing and Advertising
6.1%
Hospital & Health Care
6.1%
Education Management
6.1%
Construction
6.1%
Other
60.6%
Alternatives
Discussions
How does this service differ from Dropbox?
4 Comments
SP
The services are similar to users, but Box has a lot of security integrations & features that tend to make it more IT-friendly. Depends how you want it to...Read more
Is there any way this app could be cheaper?
3 Comments
SS
The best way is to get a coupon code. However with my personal experience with the app I would suggest to go ahead with Dropbox. It’s expensive but has all...Read more
how can i better improve my experience with this program?
3 Comments
RB
Have you checked out there extensive help section with FAQs and videos. I think they have done and awesome job providing all of the information anyone would...Read more
Is Sync com any good?
1 Comment
TC
I've been using it for years and I'm impressed with the cross-platform compatibility. Being able to snap a picture on my iPhone and have it available on my...Read more
Sync.com has no more discussions with answers
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