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Compare IDrive Online and SaaS Backup, Object Storage e2 and Sync.com 
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At a Glance
Market Segments
Small-Business (93.5% of reviews)
Small-Business (75.8% of reviews)
Entry-Level Pricing
$99.50 Per Year
Free
IDrive Online and SaaS Backup, Object Storage e2
Star Rating
(1,779)4.4 out of 5
Market Segments
Small-Business (93.5% of reviews)
Entry-Level Pricing
$99.50 Per Year
Browse all 9 pricing plansSync.com
Star Rating
(36)4.0 out of 5
Market Segments
Small-Business (75.8% of reviews)
Entry-Level Pricing
Free
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Sync.com excels in ease of use with a score of 9.0, making it a favorite for those who prioritize a user-friendly interface, while IDrive Online Backup and Object Storage e2 has a slightly lower score of 8.6 in this area.
- Reviewers mention that IDrive's real-time sync feature, rated at 8.5, is particularly robust, allowing for seamless updates across devices, whereas Sync.com’s real-time sync is rated lower at 7.8, which may affect users needing immediate file updates.
- G2 users highlight IDrive's superior storage capacity with a score of 9.3, which is beneficial for businesses with large data needs, compared to Sync.com’s score of 9.2, indicating a slight edge in scalability for IDrive.
- Users on G2 appreciate IDrive's comprehensive backup options, including local and disk backup, both rated at 9.0, while Sync.com falls short with lower ratings in these categories, making IDrive a more versatile choice for backup solutions.
- Reviewers say that IDrive's disaster recovery features are rated at 8.9, showcasing its reliability in critical situations, while Sync.com’s disaster recovery is rated lower at 8.3, which may be a concern for users prioritizing data safety.
- Users report that IDrive offers better compliance and security standards, scoring 9.0 for encrypted storage and 9.0 for security standards, compared to Sync.com’s scores of 8.5, which may influence decisions for businesses with stringent security requirements.
Pricing
Entry-Level Pricing
IDrive Online and SaaS Backup, Object Storage e2
IDrive Personal
$99.50
Per Year
One user, Backup unlimited computers
- Backup multiple computers and devices into a single account
Sync.com
Starter
Free
Sync makes it easy to store, share and access your files from just about anywhere.
- 5 GB
Free Trial
IDrive Online and SaaS Backup, Object Storage e2
Free Trial is available
Sync.com
Free Trial is available
Ratings
Meets Requirements
8.9
1,227
8.7
26
Ease of Use
8.7
1,258
9.0
27
Ease of Setup
9.0
748
8.9
9
Ease of Admin
8.9
378
7.9
8
Quality of Support
8.7
735
8.4
24
Has the product been a good partner in doing business?
9.0
312
8.5
8
Product Direction (% positive)
8.1
1,098
8.6
25
Features by Category
File Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Cloud Content Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compatibility
9.3
77
Not enough data
8.9
67
Not enough data
8.1
63
Not enough data
8.4
59
Not enough data
Management
9.4
69
Not enough data
9.2
69
Not enough data
9.5
80
Not enough data
9.1
74
Not enough data
8.6
70
Not enough data
Compliance
9.1
69
Not enough data
9.2
69
Not enough data
8.1
65
Not enough data
Agentic AI - Server Backup
8.5
12
Not enough data
8.1
12
Not enough data
7.5
12
Not enough data
7.4
12
Not enough data
7.8
12
Not enough data
7.4
12
Not enough data
Functionality
8.6
758
7.8
9
9.3
879
9.2
10
8.9
733
7.1
8
8.7
638
6.7
9
8.4
661
Not enough data
Compatibility
8.9
724
7.6
7
8.9
727
7.5
8
9.0
712
8.1
8
Management
8.4
616
7.3
8
9.0
698
8.5
9
9.0
687
8.5
9
Agentic AI - Online Backup
7.3
133
Not enough data
7.4
132
Not enough data
7.9
130
Not enough data
7.4
126
Not enough data
7.3
124
Not enough data
7.4
122
Not enough data
Functionality
8.1
9
Not enough data
9.1
9
Not enough data
8.1
9
Not enough data
7.3
8
Not enough data
Compatibility
8.3
8
Not enough data
6.9
7
Not enough data
7.6
7
Not enough data
Management
8.1
8
Not enough data
8.3
8
Not enough data
9.0
8
Not enough data
Agentic AI - SaaS Backup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.0
174
Not enough data
9.2
181
Not enough data
8.6
170
Not enough data
8.6
167
Not enough data
8.7
163
Not enough data
Management
8.8
182
Not enough data
8.9
173
Not enough data
8.7
163
Not enough data
8.6
171
Not enough data
8.3
150
Not enough data
Agentic AI - Disaster Recovery
5.8
26
Not enough data
5.7
26
Not enough data
6.3
26
Not enough data
5.9
26
Not enough data
5.8
27
Not enough data
5.7
27
Not enough data
6.0
27
Not enough data
Functionality
8.7
66
Not enough data
9.2
68
Not enough data
8.4
80
Not enough data
Reliability
8.9
67
Not enough data
9.3
75
Not enough data
Security
9.2
72
Not enough data
9.1
67
Not enough data
8.8
72
Not enough data
Compatibility
9.0
69
Not enough data
9.0
68
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
IDrive Online and SaaS Backup, Object Storage e2 and Sync.com are categorized as Online Backup
Unique Categories
IDrive Online and SaaS Backup, Object Storage e2 is categorized as Server Backup, Object Storage Solutions, SaaS Backup, and Disaster Recovery
Sync.com is categorized as Cloud Content Collaboration
Reviews
Reviewers' Company Size
IDrive Online and SaaS Backup, Object Storage e2
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sync.com
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Photography
8.6%
Information Technology and Services
8.1%
Computer Software
7.8%
Computer & Network Security
4.5%
Accounting
3.6%
Other
67.4%
Information Technology and Services
15.2%
Marketing and Advertising
6.1%
Hospital & Health Care
6.1%
Education Management
6.1%
Construction
6.1%
Other
60.6%
Alternatives
Discussions
Is IDrive reliable?
12 Comments
G2
yes very reliableRead more
How do I backup my data online?
8 Comments
MS
You install the idrive client on your computer, and then configure it to back up the folders you want on a...Read more
How do I backup my external hard drive to IDrive?
6 Comments
JN
Make sure you have the space allotted for the backup. Choose what and where it will pull the data for backing up. So if your external hard drive is drive E,...Read more
Is Sync com any good?
1 Comment
TC
I've been using it for years and I'm impressed with the cross-platform compatibility. Being able to snap a picture on my iPhone and have it available on my...Read more
Sync.com has no more discussions with answers
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