I love its ease of use, which makes working with customer feedback so much simpler. The use of QR codes and the dashboard are particularly valuable features for my needs. Setting up SurveySparrow was fairly easy and straightforward, and I appreciate how it provides current customer sentiment effectively. Review collected by and hosted on G2.com.

I don't think the live chat is actually live, so sometimes immediate customer service may not be available. Review collected by and hosted on G2.com.

I primarily use SurveySparrow for its suite of survey offers to deploy for things like product roadmap requests, enablement resources needed, and pulse checks. It provides a software that helps to reduce fragmented or scattered feedback (ex emails or spreadsheets) into a clear source of truth, all in a scalable way. What I like most is the user interface and how easy it is both to design surveys and take them from a user perspective. It is straightforward and powerful. The simpler and quicker it is for me to create and deploy the surveys, the more it enables me to get the data I need faster while also freeing up more time to do strategic work. Review collected by and hosted on G2.com.

The software can be a bit costly. Review collected by and hosted on G2.com.

clean interface, user friendly and easy to navigate from both end creator and responder. Review collected by and hosted on G2.com.

Advance feature and integration available in very high price, which is expensive for the small business owner, dashboard is overwhelmed for new users Review collected by and hosted on G2.com.

I think SurveySparrow is the best employee rating tool for measuring employee motivation. I like the chat-style format, which feels more personal and engaging for respondents and helps reduce survey fatigue. The multi-channel sharing options like SMS, email, and web are also great, along with the unique offline capabilities, making it flexible for diverse, on-the-field needs. The initial setup was very easy due to its very friendly interface. Review collected by and hosted on G2.com.

Everything was perfect not dislike Review collected by and hosted on G2.com.

I mostly like SurveySparrow for its conversational survey experience, which enhances my use by leading to better quality answers and higher completion rates. The initial setup was super easy, and I rate it a 10 because it's one of the most easiest and useful tools. Review collected by and hosted on G2.com.

Advanced analytics can be limited. If you need deep statistical analysis, like regression, factor analysis, or custom predictive models, SurveySparrow's built-in reporting can feel too basic. Review collected by and hosted on G2.com.

I use SurveySparrow for customer feedback, reviews, and data collection. It's very easy to use for businesses to study customer trends, behavior, and feedback. The initial setup is very easy and simple. Review collected by and hosted on G2.com.

None I like everything in this tool Review collected by and hosted on G2.com.

I appreciate SurveySparrow's affordability, which offers a lower quotation compared to previous tools. I love the simplicity and straightforward nature of the service, which makes it easy to get clear insights directly from customers without needing to call each one. The premium multilingual features are highly useful, adding great value for our diverse needs. Review collected by and hosted on G2.com.

I experienced challenges during the initial setup of SurveySparrow. It was difficult to provide the expected answers to questions because the user interface was tricky and not intuitive. Instead of being able to use existing templates, we had to build everything from scratch. Additionally, the reporting and analytics layer could be improved to provide real-time data visualizations like pie charts and bar graphs with filters, which would make it easier to solve issues. Review collected by and hosted on G2.com.

The survey experience with SurveySparrow has been amazing. The survey questions are not boring and they feel like real feedback conversations that led to better response rates. Moreover, the set up is quick and easy. Review collected by and hosted on G2.com.

We like everything about SurveySparrow. The only is that some customization options are available for higher plans. also handling high volume data sets requires extra effort and time. Review collected by and hosted on G2.com.

The tool is very simple for us to collect feedback from our clients about our EOR services. The surveys look nice, more like chat so the clients actually reply. We also like that we can change the design to match our brand. The background and everything looks good and interactive and its really easy to use and create surveys. Review collected by and hosted on G2.com.

The response could be little faster sometimes but overall it's a great platform Review collected by and hosted on G2.com.

I like the user friendly interface that SurveySparrow provides, which can be used by experienced as well as the new users easily.

SurveySparrow also provides a offline mode, which makes it stand apart from other survey applications.

We can easily create surveys, add branding, background to my surveys easily and also share the survey link via sms, mail, QR code also. Review collected by and hosted on G2.com.

There is one disadvantage I faced from SurveySparrow, which is it's limited generation of feedback results. Review collected by and hosted on G2.com.