UI/UX is clean, simple, and easy to use from both the admin and participant end. Customer service is fantastic and will support you every step of the way. If there is a feature missing, you can ask your sales partner and they will speak to developers about implementing it. They remember all the conversations you've had and will be available to answer any questions at any time. Review collected by and hosted on G2.com.

I do wish the appearance of the 360 survey itself was more customizable. The very first and last pages that provide information about the survey look kind of janky and don't offer much in the way of text/formatting customizability. Review collected by and hosted on G2.com.

My team uses SurveySparrow on a weekly basis to gather user feedback. I appreciate the ease of use and the design of the surveys. The forms are responsive, they look good on many devices. So many solutions on the market have very outdated graphic design, so that's something really unique - and it increases the response rate. Furthermore, there is a wide range of helpful integrations. I also appreciate the GDPR compliance, the option to gather user's consent and attach additional research consent documents. Review collected by and hosted on G2.com.

I would appreciate some more advanced analytical features, for example the tool could calculate and indicate which differences are statistically significant. Review collected by and hosted on G2.com.

The design of the software is very versatile and fun to use. It offers great tools to customize the template for better user experience. It allows easy access to create and communicate the surveys. Also it is a very pocketfriendly software to work on. Review collected by and hosted on G2.com.

An easy way to integrate it with another website and other digital platforms would make it even more better and easy to use. Review collected by and hosted on G2.com.

The best part of SurveySparrow is that they took what is typically a standard, monotonous task on a lackluster platform into a more interactive, dynamic, and innovative experience. This helps to prevent burnout or boredom from the user which results in more accurate data. Rather than someone trying to quickly get through the survey. Being able to vary how questions are served also keeps user's attention. Review collected by and hosted on G2.com.

Some of the functionalities are not as intuitive as the others but the the customer service team was quick to respond and clarify any questions I had. Review collected by and hosted on G2.com.

From an analytics perspective, the integration capabilities makes it easy to automate tasks, export data and power my other tools to analyze the collected data. This empowers us to have an almost real-time insight to trends and goings-on and be able react instantly to our data-driven insights. Review collected by and hosted on G2.com.

Even with powerful integrations to our other tools. SurveySparrow lacks in key advanced analytics insight the platform, such as more advanced statistical analysis. Lastly, it's annoying that you have to enter your contact details to get the pricing, as once you do you real that it is quite steep for a small business or startup Review collected by and hosted on G2.com.

Didn't need any sort of instructions, just made sense. Easy to use, easy to edit. Clean and polished presentation to the end user & powerful analytics and reporting afterwards. Review collected by and hosted on G2.com.

No complaints here, will use again when I need another survey. Review collected by and hosted on G2.com.

SurveySparrow is easy to use and implement. Customer support was excellent and fast when needed. We used it for 3 rounds during a year, and its features helped us meet our requirements and goals. Review collected by and hosted on G2.com.

I'm personally not IT oriented, hence the few email bouncing and blocked issue was thankfully resolved by the support team, but it would have been a better experience if that technical issue never happened in the first place. Review collected by and hosted on G2.com.

I love their simplicity yet sophisticated platform, I can create something quick and effective with ease. Review collected by and hosted on G2.com.

Some of the features I like I would have to upgrade to get, especially simple things like website redirection. That seems important to offer on entry level especially for a small team with a small budget. Review collected by and hosted on G2.com.

I couldn't believe how hands-on the experience was from start to finish. The customer team were very knowledgeable and helpful, and most importantly not pushy. They made sure that the tool met the requirements for our business which it did. The platform was quite intuitive, and I was pleasantly surprised to discover more and more features as I went along. It had just the right amount of customization to fit our needs. We ran into a bit of a roadblock after the launch but the impact was minimal, and we were provided with a solution quite quickly. Review collected by and hosted on G2.com.

I don't have anything negative to report. Review collected by and hosted on G2.com.

I was originally looking for a new tool to replace SurveyMonkey. We only use this tool twice a year for our NPS score and wanted to invest in a technology that has better integrations than SM. SurveySparrow covered all of our requirements and was extremely easy to set up. Review collected by and hosted on G2.com.

No complaints. We are happy with SurveySparrow and have not seen any issues with functionality. Review collected by and hosted on G2.com.