Link copied to clipboard # SurveyHero vs SurveyMonkey Comparison - What are their main differences? Share [ Export ](/compare/surveyhero/surveymonkey/export.csv) SurveyHeroSurveyMonkey[+ Add Product](#) Pricing **SurveyHero** Free Trial No pricing available **SurveyMonkey** Free Trial **Contact Us** · SurveyMonkey Enterprise **Pricing Insights** from reviews Time to Implement **SurveyHero** Not enough reviews yet **SurveyMonkey** 1 month Based on 274 responses Return on Investment **SurveyHero** Not enough reviews yet **SurveyMonkey** 11 months Based on 228 responses Perceived Cost **SurveyHero** $$$$$ **SurveyMonkey** $$$$$ Average Discount **SurveyHero** Not enough reviews yet **SurveyMonkey** 7% ![SurveyHero](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_546567e423fca910e76f385f6a10bfae/surveyhero.jpg "SurveyHero") ![SurveyMonkey](https://images.g2crowd.com/uploads/product/hd_favicon/14719688a688f7283815b6565517d7ee/surveymonkey.svg "SurveyMonkey") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **SurveyHero** [ Ease of Use (10) ](https://www.g2.com/products/surveyhero/reviews?filters%5Bsentiment_snippet%5D=1546273&qs=pros-and-cons#reviews)[ Intuitive (7) ](https://www.g2.com/products/surveyhero/reviews?filters%5Bsentiment_snippet%5D=1546161&qs=pros-and-cons#reviews)[ Expensive (4) ](https://www.g2.com/products/surveyhero/reviews?filters%5Bsentiment_snippet%5D=1546229&qs=pros-and-cons#reviews)[ Survey Issues (2) ](https://www.g2.com/products/surveyhero/reviews?filters%5Bsentiment_snippet%5D=1546065&qs=pros-and-cons#reviews) **SurveyMonkey** [ Ease of Use (376) ](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1082395&qs=pros-and-cons#reviews)[ Ease of Creation (171) ](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1082655&qs=pros-and-cons#reviews)[ Expensive (116) ](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1080695&qs=pros-and-cons#reviews)[ Limitations (91) ](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1081220&qs=pros-and-cons#reviews) Integrations **SurveyHero** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_033aa224b72b00b72e8860e4e6401efc/microsoft-excel.png "Product Avatar Image") Microsoft Excel ](https://www.g2.com/products/microsoft-excel/reviews)[ View all ](https://www.g2.com/products/surveyhero/integrations) **SurveyMonkey** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_50828ef2b93af30b29edd9061533c3b9/activecampaign.jpg "Product Avatar Image") ActiveCampaign ](https://www.g2.com/products/activecampaign/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_bef9663981cdfb14ebe3dedd51c75d6b/arlo-training-management-software.png "Product Avatar Image") Arlo Training Management... ](https://www.g2.com/products/arlo-training-management-software/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9f13487cd4bbd25aec7f3c9dcb9cf957/articulate-360.png "Product Avatar Image") Articulate 360 ](https://www.g2.com/products/articulate-360/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2a3c6c39bf8b8eb277cfcd42d9bbca1e/asana.png "Product Avatar Image") Asana ](https://www.g2.com/products/asana/reviews)[ View all ](https://www.g2.com/products/surveymonkey/integrations) Screenshots **SurveyHero** ![SurveyHero screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/110772/2.jpg) **SurveyMonkey** ![SurveyMonkey screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1468809/Create.png) **Ratings** from reviews Meets Requirements **SurveyHero** 8.8 8.853 **SurveyMonkey** 9.0 9.021,075 Ease of Use **SurveyHero** 9.1 9.154 **SurveyMonkey** 9.2 9.221,219 Ease of Setup **SurveyHero** 8.6 8.645 **SurveyMonkey** 9.0 9.08,567 Ease of Admin **SurveyHero** 8.3 8.37 **SurveyMonkey** 8.9 8.97,908 Quality of Support **SurveyHero** 8.5 8.538 **SurveyMonkey** 8.5 8.514,910 Has the product been a good partner in doing business? **SurveyHero** Not enough data **SurveyMonkey** 8.8 8.86,936 Product Direction (% positive) **SurveyHero** 8.3 8.349 **SurveyMonkey** 7.7 7.720,537 **Features** ratings from reviews Survey 8.1 41 8.5 1,926 Online Form Builder Not enough data 8.7 373 Feedback Analytics Not enough data 8.0 427 Consumer Insights Platforms Not enough data 8.7 66 User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 76.4% Mid-Market(51-1000 emp.) 14.5% Enterprise(\> 1000 emp.) 9.1% Small-Business(50 or fewer emp.) 76.4% Mid-Market(51-1000 emp.) 14.5% Enterprise(\> 1000 emp.) 9.1% Small-Business(50 or fewer emp.) 36.8% Mid-Market(51-1000 emp.) 34.2% Enterprise(\> 1000 emp.) 29.0% Small-Business(50 or fewer emp.) 36.8% Mid-Market(51-1000 emp.) 34.2% Enterprise(\> 1000 emp.) 29.0% **Reviewers' Industry** [![SurveyHero](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_546567e423fca910e76f385f6a10bfae/surveyhero.jpg "SurveyHero")](https://www.g2.com/products/surveyhero/reviews) SurveyHero Higher Education 23.6% Research 14.5% Education Management 7.3% Accounting 3.6% Sports 3.6% Other 47.3% [![SurveyMonkey](https://images.g2crowd.com/uploads/product/hd_favicon/14719688a688f7283815b6565517d7ee/surveymonkey.svg "SurveyMonkey")](https://www.g2.com/products/surveymonkey/reviews) SurveyMonkey Education Management 8.4% Hospital & Health Care 5.9% Higher Education 5.8% Marketing and Advertising 5.0% Non-Profit Organization Management 4.9% Other 69.9% FAQs ## SurveyHero vs SurveyMonkey FAQs Generated using AI Last updated: August 15, 2026 ### What is the difference between SurveyMonkey vs SurveyHero? SurveyMonkey and SurveyHero are both highly rated survey platforms for small businesses, but SurveyMonkey stands out for its extensive review volume and broader feature recognition. | [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) | [SurveyHero](https://www.g2.com/products/surveyhero/reviews) | | --- | --- | | 4.4/5 (23,901 reviews) | 4.4/5 (52 reviews) | | Small-Business | Small-Business | | 9.0 | 8.7 | | 8.5 | 8.5 | | Ease of Use (375 all-time mentions) | Ease of Use (11 all-time mentions) | ### How do the pricing models of SurveyMonkey and SurveyHero compare? SurveyMonkey and SurveyHero are rated at parity for value, with both products receiving similar reviewer sentiment on pricing and cost satisfaction. - **SurveyMonkey:** Reviewers frequently mention that SurveyMonkey can be expensive, especially for advanced features, but also note its cost-effectiveness compared to other survey products. - **SurveyHero:** Recent reviews highlight that SurveyHero's pricing is seen as steep for individual researchers or small businesses, with several reviewers noting that important features are paywalled. - **Switching reasons:** Reviewers cite the need for more affordable access to advanced features and data export as a reason to consider alternatives. ### What are the best alternatives to SurveyMonkey and SurveyHero? The top three alternatives to SurveyMonkey and SurveyHero are SurveySparrow, Jotform, and Alchemer Survey. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) | 4.4/5 (23,901) | Small-Business | Reviewers note cost-effectiveness but mention advanced features are expensive | Ease of Use (375 all-time mentions) | | [SurveyHero](https://www.g2.com/products/surveyhero/reviews) | 4.4/5 (52) | Small-Business | Reviewers highlight steep pricing for advanced features | Ease of Use (11 all-time mentions) | | [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) | 4.4/5 (2,067) | Small-Business | — | — | | [Jotform](https://www.g2.com/products/jotform/reviews) | 4.7/5 (5,423) | Small-Business | — | — | | [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) | 4.4/5 (956) | Small-Business | — | — | ### Which Survey features should I prioritize when comparing SurveyMonkey and SurveyHero? Buyers comparing SurveyMonkey and SurveyHero should prioritize Ease of Use, Customization, Reporting & Analytics, Integrations, and Pricing. - **Ease of Use:** SurveyMonkey (9.2), SurveyHero (9.1); 375 all-time mentions for SurveyMonkey, 11 for SurveyHero. - **Customization:** SurveyMonkey (61 all-time mentions), SurveyHero (2 all-time mentions for Flexibility). - **Reporting & Analytics:** SurveyMonkey (59 all-time mentions for Insights Generation), SurveyHero (multiple recent reviews highlight easy-to-understand reports and chart views). - **Integrations:** SurveyMonkey (53 all-time mentions), SurveyHero (recent reviews request more integration capabilities). - **Pricing:** SurveyMonkey (116 all-time mentions for Expensive), SurveyHero (4 all-time mentions for Expensive, 2 for Subscription Cost). ### What are the pros and cons of SurveyMonkey vs SurveyHero? SurveyMonkey's headline strength is its ease of use and robust feature set, while SurveyHero is praised for its intuitive interface and flexibility. - **SurveyMonkey strengths:** Ease of Use (375 all-time mentions), Ease of Creation (171), Intuitive (120), Templates (88), Features (86), Customer Support (73), Customization (61), Insights Generation (59), Easy Integrations (56), Feedback Management (53). - **SurveyMonkey trade-offs:** Expensive (116), Limitations (91), Limited Customization (62), Restrictions (46), Poor Visualization (33), Expensive Features (32). - **SurveyHero strengths:** Ease of Use (11), Intuitive (7), Ease of Creation (6), Sharing (3), Flexibility (2), Quick Setup (2), Accessibility (1), Feedback Management (1). - **SurveyHero trade-offs:** Expensive (4), Survey Issues (3), Restrictions (2), Subscription Cost (2), Limited Features (1). ### Is SurveyMonkey or SurveyHero better for small businesses? SurveyMonkey is the stronger fit for small businesses, supported by its dominant small-business segment and extensive reviewer base. - **SurveyMonkey:** Largest segment is Small-Business; reviewers consistently highlight ease of use, quick setup, and cost-effectiveness for small teams. - **SurveyHero:** Largest segment is Small-Business; reviewers note intuitive setup and flexibility, but mention that advanced features are often paywalled and pricing can be steep for small organizations. ### Which Survey platform has better integrations? SurveyMonkey is favored for integrations, with more reviewer-cited mentions and broader integration recognition. - **SurveyMonkey:** Integrations are cited in 53 all-time reviews, with recent mentions of CRM, Outlook, and Google Sheets integrations. - **SurveyHero:** Recent reviews request more integration capabilities, and reviewers mention Google Analytics integration, but with fewer cited integrations overall. ### How do SurveyMonkey and SurveyHero compare on customer support? SurveyMonkey and SurveyHero are rated at parity for Quality of Support, both scoring 8.5, with reviewers describing similar support experiences. - **SurveyMonkey:** Reviewers describe support as helpful and dedicated, though some mention slow response times and technical limitations for complex integrations. - **SurveyHero:** Reviewers highlight quick and efficient customer service, with several noting responsive support and helpful user guides. ### Which is easier to implement, SurveyMonkey or SurveyHero? SurveyMonkey and SurveyHero are rated at parity for Ease of Setup, with scores of 9.0 and 8.7 respectively, and reviewers for both products describe straightforward implementation experiences. - **SurveyMonkey:** Reviewers consistently report easy and quick setup, with many citing a user-friendly onboarding process and minimal learning curve. - **SurveyHero:** Reviewers highlight intuitive setup, drag-and-drop survey creation, and fast onboarding, with several noting that setup takes only minutes. ### Which product has better Surveys? SurveyMonkey is more widely recognized for its Surveys feature, with higher all-time mention counts and broader reviewer validation. - **SurveyMonkey:** Surveys are the most frequently cited feature, with 375 all-time mentions for Ease of Use, 171 for Ease of Creation, and 86 for Features. - **SurveyHero:** Surveys are praised for ease of use (11 all-time mentions) and intuitive creation (6), with reviewers highlighting flexibility and quick setup for academic and business use. Alternatives **SurveyHero Alternatives** ![Alchemer Survey](https://images.g2crowd.com/uploads/product/hd_favicon/134a3c3564c0a8c7a00c43c78ea964d9/alchemer-survey.svg "Alchemer Survey") [ Alchemer Survey ](/products/alchemer-survey/reviews) ![SurveyLegend](https://images.g2crowd.com/uploads/product/hd_favicon/1487567054/surveylegend.svg "SurveyLegend") [ SurveyLegend ](/products/surveylegend/reviews) ![Microsoft Forms](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_13aba37ae908d9cf29a2452925257ccc/microsoft-forms.jpeg "Microsoft Forms") [ Microsoft Forms ](/products/microsoft-forms/reviews) ![Qualtrics Market Research](https://images.g2crowd.com/uploads/product/hd_favicon/8890eea0cb317c903c079caf28914e83/qualtrics-market-research.svg "Qualtrics Market Research") [ Qualtrics Market Research ](/products/qualtrics-market-research/reviews) **SurveyMonkey Alternatives** ![SurveySparrow](https://images.g2crowd.com/uploads/product/hd_favicon/34e4440db5272a243ee825c7797defa3/surveysparrow.svg "SurveySparrow") [ SurveySparrow ](/products/surveysparrow/reviews) ![Jotform](https://images.g2crowd.com/uploads/product/hd_favicon/db92fdbe82415a54d6c44d2085e85c83/jotform.svg "Jotform") [ Jotform ](/products/jotform/reviews) ![Qualtrics Market Research](https://images.g2crowd.com/uploads/product/hd_favicon/8890eea0cb317c903c079caf28914e83/qualtrics-market-research.svg "Qualtrics Market Research") [ Qualtrics Market Research ](/products/qualtrics-market-research/reviews) ![Typeform](https://images.g2crowd.com/uploads/product/hd_favicon/842b61c38f4967b97c955896deb22411/typeform.svg "Typeform") [ Typeform ](/products/typeform/reviews)