Compare SurveyHero and SurveyMonkey 
Featured Products
At a Glance
Market Segments
Small-Business (75.6% of reviews)
Small-Business (36.5% of reviews)
Entry-Level Pricing
No pricing available
Contact Us
SurveyHero
Star Rating
(45)4.4 out of 5
Market Segments
Small-Business (75.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about SurveyHeroSurveyMonkey
Star Rating
(23,513)4.4 out of 5
Market Segments
Small-Business (36.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SurveyMonkey excels in user experience, with many praising its customizability and the ease of creating surveys without any training. Users appreciate that "everything is available on a single platform," making it a go-to choice for quick and efficient survey creation.
- Users say that SurveyHero offers a very intuitive interface, making it easy to set up surveys. Reviewers highlight that it is "easy to get started making a nice looking survey," which can be particularly beneficial for those new to survey tools.
- According to verified reviews, SurveyMonkey's implementation process is notably smooth, with users mentioning the ease of access and quick setup. This is a significant advantage for teams looking to deploy surveys rapidly without extensive onboarding.
- Reviewers mention that while SurveyHero has a strong focus on features, it may not match the overall satisfaction levels of SurveyMonkey, which boasts a higher G2 Score. Users have noted that SurveyMonkey's AI features enhance efficiency, allowing for deeper and faster analysis.
- G2 reviewers highlight that SurveyMonkey's support quality is generally well-regarded, with a score that reflects its reliability. Users have expressed satisfaction with the support they receive, which can be crucial for businesses that rely on timely assistance.
- Users report that SurveyHero is particularly accessible for academic purposes, with its flexibility being a strong point. However, the limited number of recent reviews compared to SurveyMonkey suggests that it may not have the same level of user engagement or feedback, which could impact potential buyers' confidence.
Pricing
Entry-Level Pricing
SurveyHero
No pricing availableSurveyMonkey
SurveyMonkey Enterprise
Contact Us
SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security
Free Trial
SurveyHero
Free Trial is available
SurveyMonkey
Free Trial is available
Ratings
Meets Requirements
8.9
43
9.0
20,642
Ease of Use
9.0
44
9.2
20,760
Ease of Setup
8.6
35
9.0
8,097
Ease of Admin
8.6
6
8.9
7,620
Quality of Support
8.6
30
8.6
14,641
Has the product been a good partner in doing business?
Not enough data
8.8
6,670
Product Direction (% positive)
8.3
41
7.7
20,191
Features by Category
Feedback Management
Not enough data
7.7
149
Not enough data
8.1
146
Not enough data
8.1
158
Feedback Analysis
Not enough data
8.2
145
Not enough data
7.9
145
Not enough data
7.6
139
Feedback Sources
Not enough data
8.1
147
Not enough data
9.1
169
Not enough data
7.8
139
Not enough data
7.7
137
Generative AI
Not enough data
7.4
131
Not enough data
7.6
82
Survey Management
9.0
29
9.0
1487
8.7
24
8.9
1438
7.8
23
8.6
1355
8.6
22
8.9
1413
Survey Customization
8.2
22
8.4
1167
7.6
21
8.2
1202
7.8
17
8.1
1074
8.6
21
8.1
905
Survey Insights
7.8
21
8.6
1401
7.3
18
8.0
946
7.9
21
8.5
1265
8.3
19
8.4
1138
Agentic AI - Survey
7.2
9
7.6
147
8.3
9
7.7
150
9.1
9
8.0
151
Customization
Not enough data
8.6
210
Not enough data
8.3
195
Not enough data
8.7
215
Not enough data
8.6
228
Additional Functionality
Not enough data
8.3
174
Not enough data
7.6
152
Not enough data
8.3
198
Not enough data
7.8
151
Not enough data
8.5
206
Categories
Categories
Shared Categories
SurveyHero and SurveyMonkey are categorized as Survey
Unique Categories
SurveyHero has no unique categories
SurveyMonkey is categorized as Online Form Builder and Feedback Analytics
Reviews
Reviewers' Company Size
SurveyHero
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SurveyMonkey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Higher Education
26.7%
Research
13.3%
Education Management
8.9%
Automotive
4.4%
Design
4.4%
Other
42.2%
Education Management
8.5%
Hospital & Health Care
5.9%
Higher Education
5.8%
Marketing and Advertising
5.1%
Information Technology and Services
4.9%
Other
69.8%
Alternatives
Discussions
SurveyHero has no discussions with answers
How it can be integrated with other applications such as Micrsoft Teams?
9 Comments
EK
Hello Ravish,
We recently tried to find a tool as such also for reporting. My recommendation would be to upgrade your service pack for more analytic...Read more
Can I create visualizations in SurveyMonkey based on the answers I collect?
8 Comments
LS
Yes. There are different visual graph options that make viewing and presenting results extremely easy.Read more
What is SurveyMonkey used for?
6 Comments
DS
I would use it to gather feedback or insights on our products and how to best meet our customers needs.Read more
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