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Compare SurveyHero and SurveyMonkey 
Featured Products
At a Glance
Market Segments
Small-Business (73.2% of reviews)
Small-Business (36.4% of reviews)
Entry-Level Pricing
No pricing available
Contact Us
SurveyHero
Star Rating
(41)4.5 out of 5
Market Segments
Small-Business (73.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about SurveyHeroSurveyMonkey
Star Rating
(23,401)4.4 out of 5
Market Segments
Small-Business (36.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SurveyMonkey excels in user experience, with many praising its straightforward process for creating, updating, and analyzing surveys. Users appreciate the variety of templates and question types available, which enhance the accuracy of their surveys.
- Users say that SurveyHero stands out for its intuitive interface, making it easy to set up surveys quickly. The drag-and-drop builder is highlighted as a significant advantage, allowing users to create professional-looking surveys without needing technical skills.
- According to verified reviews, SurveyMonkey's extensive market presence is reflected in its high G2 Score, indicating strong overall user satisfaction. With a substantial number of recent reviews, users feel confident in its reliability and support.
- Reviewers mention that while SurveyHero is particularly accessible for academic purposes, it has a much smaller user base, which may limit the breadth of community support and resources compared to SurveyMonkey's larger ecosystem.
- Users highlight that SurveyMonkey offers multiple distribution methods, such as email and unique codes, which enhances its usability for teams. This flexibility is a key feature that many users find beneficial for reaching their target audience.
- G2 reviewers note that while both platforms provide good support, SurveyMonkey's higher ratings in quality of support suggest a more robust customer service experience, which can be crucial for users needing assistance during their survey processes.
Pricing
Entry-Level Pricing
SurveyHero
No pricing availableSurveyMonkey
SurveyMonkey Enterprise
Contact Us
SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security
Free Trial
SurveyHero
Free Trial is available
SurveyMonkey
Free Trial is available
Ratings
Meets Requirements
8.9
39
9.0
20,563
Ease of Use
9.0
40
9.2
20,680
Ease of Setup
8.6
31
9.0
8,016
Ease of Admin
8.6
6
8.9
7,613
Quality of Support
8.5
27
8.6
14,591
Has the product been a good partner in doing business?
Not enough data
8.8
6,662
Product Direction (% positive)
8.1
37
7.7
20,124
Features by Category
Feedback Management
Not enough data
7.7
148
Not enough data
8.1
145
Not enough data
8.1
153
Feedback Analysis
Not enough data
8.1
145
Not enough data
7.9
145
Not enough data
7.6
138
Feedback Sources
Not enough data
8.1
147
Not enough data
9.0
160
Not enough data
7.8
139
Not enough data
7.7
137
Generative AI
Not enough data
7.4
131
Not enough data
7.6
83
Survey Management
8.8
25
9.0
1438
8.6
22
8.9
1426
7.8
22
8.6
1353
8.6
22
8.8
1397
Survey Customization
8.2
22
8.5
1160
7.6
21
8.2
1198
7.8
17
8.1
1076
8.4
19
8.1
907
Survey Insights
7.8
21
8.6
1364
7.3
18
8.0
936
7.9
21
8.5
1258
8.3
19
8.4
1136
Agentic AI - Survey
7.2
9
7.6
148
8.3
9
7.7
147
9.1
9
8.0
151
Customization
Not enough data
8.6
210
Not enough data
8.3
195
Not enough data
8.7
215
Not enough data
8.6
228
Additional Functionality
Not enough data
8.3
174
Not enough data
7.6
152
Not enough data
8.3
196
Not enough data
7.8
151
Not enough data
8.5
204
Categories
Categories
Shared Categories
SurveyHero and SurveyMonkey are categorized as Survey
Unique Categories
SurveyHero has no unique categories
SurveyMonkey is categorized as Online Form Builder and Feedback Analytics
Reviews
Reviewers' Company Size
SurveyHero
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SurveyMonkey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Higher Education
26.8%
Research
9.8%
Education Management
9.8%
Non-Profit Organization Management
4.9%
Hospitality
4.9%
Other
43.9%
Education Management
8.5%
Hospital & Health Care
5.9%
Higher Education
5.8%
Marketing and Advertising
5.1%
Information Technology and Services
4.9%
Other
69.8%
Alternatives
Discussions
SurveyHero has no discussions with answers
How it can be integrated with other applications such as Micrsoft Teams?
9 Comments
KB
Survey Monkey can be integrated with other applications such as Microsoft Teams, by copying and pasting the link into the chat. Read more
Can I create visualizations in SurveyMonkey based on the answers I collect?
8 Comments
TB
Yes, you can. Read more
What is SurveyMonkey used for?
6 Comments
DS
I would use it to gather feedback or insights on our products and how to best meet our customers needs.Read more
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