Suppify
Suppify transforms your existing documentation into self-learning AI support agents—live in just minutes. Our mission is simple: empower companies to deliver instant, personalized, and always-available support while reducing operational costs and boosting customer satisfaction. What Suppify Does With a no-code setup and seamless integrations (Instagram, WhatsApp, Slack), Suppify converts FAQs, guides, and knowledge articles into reliable AI support agents. These agents handle repetitive queries automatically, escalate complex issues to humans with full context, and continuously improve as your content evolves. Key Features & Benefits Instant AI Agents: Deploy within minutes and start answering customer questions right away. Smart Automation: Automate up to 80% of repetitive support tickets, reduce response times to under 10 seconds, and free your team for high-value tasks. Continuous Learning: The system gets smarter every day by analyzing unanswered queries and adapting as new content is added. Knowledge Gap Analytics: At the end of each day, Suppify provides clear reports showing which categories and topics lack sufficient documentation. These insights help your team strengthen the knowledge base, close gaps, and proactively address recurring customer needs. Multi-Channel Delivery: Use Suppify on your website, inside your app, or via API for custom workflows. Human Handoff: Ensure smooth escalation when an AI agent cannot resolve the issue, with full conversation history passed to your support team. Security & Compliance: Suppify is SOC 2 and GDPR compliant, with encryption in transit and at rest. Your data stays yours—never used to train external models. Analytics & Insights Suppify goes beyond automation. Every day, you receive end-of-day analytics that reveal: Top unanswered questions Categories with insufficient knowledge base coverage Intent coverage and deflection rates Customer satisfaction trends Opportunities for automation or new content creation This ensures that your AI agents don’t just respond, but continuously guide you on how to make support smarter and more efficient. Who Uses Suppify Customer Support Teams use it to deflect FAQs and resolve tickets faster. Sales & Success Teams rely on it to provide instant product answers and onboarding support. Internal Operations & IT deploy internal knowledge bots to assist employees with routine requests. Outcomes Organizations using Suppify typically see: Up to 80% automation on repetitive tickets Sub-10-second average response times Higher CSAT and NPS scores through faster, consistent answers Lower support costs while scaling support across multiple time zones Getting Started Your first AI support agent can be live in under 5 minutes. Connect your documentation, set brand tone and fallback rules, embed Suppify into your customer touchpoints, and go live with a scalable support solution.
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