Superhuman Mail Reviews & Product Details

Simply designed UI and UX yet powerful underneath the clean modern appearance. Review collected by and hosted on G2.com.

There are a few minor features I’d like to see in future updates, such as mouse gestures in the desktop version. I’d also appreciate a simple delete icon on both desktop and mobile for mail that isn’t sent to Done. Having templates for frequently used emails would be great as well. For what we do, being able to copy from a template, apply it to a response, tweak it, and send it is important. Review collected by and hosted on G2.com.

The focused workflow is excellent. The single-pane, “stream of consciousness” layout makes it much easier to process emails one at a time, and I feel noticeably more productive because of it. The keyboard shortcuts are also incredibly well designed, letting me archive messages or start composing instantly. On top of that, the AI agent is surprisingly accurate at mimicking my personal communication style. Review collected by and hosted on G2.com.

There’s a small bug where the AI calendar panel doesn’t clear after I save an event, and it can sometimes lead to duplicate meetings. I also wish I could upload external files to give the AI more context when it’s drafting specialized emails, since right now it seems to rely only on my history and calendar. Review collected by and hosted on G2.com.

Pure speed is what keeps me hooked. With the shortcuts and snippets I use every day, getting through hundreds of emails feels almost effortless. The AI features have also improved a lot over the past year, which makes it easier to draft polished, professional replies. On top of that, the initial setup was surprisingly simple, and the onboarding experience was genuinely top-tier. Review collected by and hosted on G2.com.

I’d really like to see more focus on voice-to-text integration. Since I use the Command key on Apple and try to avoid the keyboard whenever possible, being able to draft entire emails using only my voice would be a huge step forward for my particular workflow across both mobile and desktop. Review collected by and hosted on G2.com.

The embedded AI is the biggest standout for me. It genuinely helps with drafting and summarizing complex threads, and it saves me a ton of mental energy. I also really like the calendar sync features—being able to view multiple calendars and drop booking links straight into an email without ever leaving the app feels incredibly smooth. Review collected by and hosted on G2.com.

Moving away from a traditional folder-based system was definitely the hardest part for me. After years of using Outlook, it took some time to adjust to the search-first and “split” philosophy. There’s a genuine learning curve with the shortcuts and the functional differences, and it can feel a bit jarring at first—especially during that first week. Review collected by and hosted on G2.com.

Superhuman is a clean, visually-appealing email client. I am particularly impressed by the ability to use keystroke commands for major functions, such as forwarding, blocking, reminders, etc. This saves me a ton of time on a daily and weekly basis, as I am able to very quickly navigate my inbox. Time is money; Superhuman saves me an incredible amount of time on a daily basis. If it's possible to grateful for an inanimate object/product, I am very grateful for Superhuman! Review collected by and hosted on G2.com.

Literally nothing. There's a small bit of feedback that I could offer about the size of the email display when reading/responding to emails, but it's nitpicky feedback and it does not detract from my UX at all. Review collected by and hosted on G2.com.

I love the digital experience with Superhuman Mail. The interface is really great and easy to use. I'm a big fan of all the keyboard shortcuts; once you master them, they save you a ton of time. I love how it allows me to keep track of multiple inboxes and prioritize messages easily. The gamification of getting to "Inbox Zero" is very satisfying because it gives you a fun image when you get through your emails, and that image changes daily. Superhuman is always making updates that are in the best interest of the user, and it's a product that just keeps getting better. The initial setup was a breeze thanks to the onboarding videos, and they even offered a call to help learn the features I wanted to master, which made the whole experience very smooth. It really helps me be efficient and save time, especially with the keyboard shortcuts, which eliminate the need for constant clicking. Overall, this is a huge upgrade from Gmail. Review collected by and hosted on G2.com.

I really don't have any dislikes. It's a fantastic product. Review collected by and hosted on G2.com.

I like using Superhuman Mail because it's user-friendly and helps me prioritize and respond to the important things much quicker. I really appreciate the AI components that save me time on things that don't need my attention and how I can share my availability which often preloads accurately. The reminder feature is another plus, prompting me for follow-ups automatically, and I love being able to boomerang emails based on my preferences. The calendar features are handy, and integrating with Salesforce helps me in my sales development tasks by keeping everything connected with auto replies. Overall, I find the setup easy despite the learning curve for shortcuts, and I'm really pleased with the benefits I've received, which is why I recommend it to everybody. Review collected by and hosted on G2.com.

I will say the learning curve when I first started using it was weirdly hard. You have to learn shortcuts. But once you learn them, it makes such a difference. And then I do keep asking for a centralized mailbox. I kind of want everything all in one just so that I can rip through things. Instead of having to toggle between my several emails. I have personal. I have work. I have a family email, those kinds of things. Review collected by and hosted on G2.com.

It helps me ensure no emails get lost. I can categorize emails into different inboxes with the split inbox feature. I love how I can set reminders and use snippets. Review collected by and hosted on G2.com.

Sometimes it is slow with the desktop version. I am not a fan of the auto draft AI version of a follow up email. I turned that feature off because I would rather write these myself. Review collected by and hosted on G2.com.

It’s the fastest email experience available and they’re constantly adding new features and improving the experience. Switching quickly and easily between different email accounts is probably the most valuable feature I use. Review collected by and hosted on G2.com.

The windows all seems to have some issues for me where I’ll have to reinstall periodically because it just won’t open. Text formatting in the mobile app could be a bit better. Review collected by and hosted on G2.com.

I really like how Superhuman Mail brings my personal and business emails into one place with ease of access. It's very easy to use, intuitive, and it doesn't fail. The integration with Gmail is great, and the archiving system is good too. I enjoy the keyboard shortcuts that make everything quicker and the ability to do everything without having to use my mouse. The connectors to AI programs like Claude make it even easier and quicker to handle my emails. The initial setup was very easy, and I find the overall experience seamless, which is why I'd rate it a ten out of ten. Review collected by and hosted on G2.com.

It takes a bit of time to learn all the different keyboard shortcuts. So if you're someone who doesn't learn that way or a little bit older, maybe it'd be more difficult. Review collected by and hosted on G2.com.