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Superhuman Mail Reviews & Product Details

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Starter

$30.00
1 seat Per Month
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Superhuman Mail Reviews (1,324)

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Reviews

Superhuman Mail Reviews (1,324)

View 1 Video Reviews
4.7
1,324 reviews

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Pros & Cons

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Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Efficiency booster with keyboard shortcuts"
5/5
What do you like best about Superhuman Mail?

I greatly appreciate the efficiency of Superhuman Mail. There are no unnecessary buttons, as everything operates through keyboard shortcuts, which greatly speeds up the work. I find the automated snippets and pre-written emails particularly efficient, as they work much better than any manual draft. I can work with text modules and automatically send certain recurring emails with predefined recipients and subject lines. This efficiency greatly simplifies my workflow, and setting up Superhuman Mail was super easy. Review collected by and hosted on G2.com.

What do you dislike about Superhuman Mail?

I think the clarity of all the functions could be presented a bit better. Because the work and the inbox are very much in the foreground, and all the other options and settings are a bit hidden, I'm probably not getting everything out of Superhuman that I could. Review collected by and hosted on G2.com.

Response from Pia Regio of Superhuman Mail

Thanks a ton for this feedback!

Making Superhuman's features, settings, and functionality easier to discover does sound like it would streamline things quite a bit. A few folks have requested this previously, so I wouldn't be surprised if we build it down the line! If we do, and you’d like to be updated on a future release, drop us a note at hello@superhuman.com and we’ll reach out šŸ’«

Marek K.
MK
Marek K.
Small-Business (50 or fewer emp.)
"Supercharged Email with AI and CRM Integration"
4.5/5
What do you like best about Superhuman Mail?

I like Superhuman Mail's excellent interface, keyboard shortcuts, and follow-up features. The AI feature is great for drafting individual emails and analyzing a large number of emails to produce a composite report of action items. I was positively overwhelmed by the quality and breadth of the reports I got using the AI. I also enjoy the CRM integration feature, which makes it easy to create CRM contacts. Setting up Superhuman Mail was easy for me. Review collected by and hosted on G2.com.

What do you dislike about Superhuman Mail?

The opening screen is my inbox. When I want to write a quick email I get distracted and overwhelmed by the unread messages. I need a configurable default screen, perhaps a quiet dashboard or my calendar or a compose email page or a smart command center. I've written a number of times with feature suggestions. I get a quick acknowledgement of receipts but no visibility on whether my suggestions are going to be implemented at all or, generally, what the roadmap is. Review collected by and hosted on G2.com.

Response from Pia Regio of Superhuman Mail

Hey, Marek šŸ‘‹šŸ»

Thanks so much for sharing this feedback with us! I totally hear you on this. Being able to set a configurable default screen, whether that’s a quiet dashboard, calendar view, or even jumping straight into compose, would be really handy, especially to avoid inbox overwhelm.

Fortunately, we’re planning to build out this ability in the near future. If you’d like to be updated on when we release this, please shoot us a note to hello@superhuman.com

so we can close the loop šŸ’«

Wiebke U.
WU
Wiebke U.
Online Business Manager
Small-Business (50 or fewer emp.)
"Superhuman Shortcuts and AI Drafting Make Email Twice as Fast"
5/5
What do you like best about Superhuman Mail?

For some reason, Superhuman is the only email client that really works with the way my brain operates. I love all the shortcuts. I don’t have to touch the mouse, and I can use AI to draft emails in my own voice. Honestly, I’d probably spend about twice as much time on email without Superhuman. Review collected by and hosted on G2.com.

What do you dislike about Superhuman Mail?

The only thing is that the layout is a little boring, but that doesn’t affect any of the functionality. I would love to personalize it a bit more visually, but that’s not really important Review collected by and hosted on G2.com.

Response from Pia Regio of Superhuman Mail

Hey, Wiebke šŸ‘‹šŸ» thanks a ton for this honest feedback!

It's definitely helpful, and I've made a note about your thoughts on the layout and wanting more visual personalization to share with the team šŸ“

If there are other ways we can make Superhuman Mail even better for you, please let us know.

Verified User in Accounting
UA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Superhuman Is Fast, Efficient, and Keyboard-Driven"
4.5/5
What do you like best about Superhuman Mail?

Using Superhuman on my computer is great, quick and efficient. Keyboard short cuts make not using a mouse easier and quicker. Cuts down on RSI and carpal tunnel. Review collected by and hosted on G2.com.

What do you dislike about Superhuman Mail?

Using Superhuman is pricy for sure. I can afford it, though I should have cancelled it based on price. Review collected by and hosted on G2.com.

Jeffrey M.
JM
Jeffrey M.
Advisor
Small-Business (50 or fewer emp.)
Originally submitted 9/22/2023
"Secret to Success"
5/5
What do you like best about Superhuman Mail?

Ability to automate the mundane, prioritize what matters and move faster throughout my day. With multiple clients, multiple email addresses and a desire to always be on, it's become critical for me to have a tool to help. Review collected by and hosted on G2.com.

What do you dislike about Superhuman Mail?

Requires an investment to understand how to acccess the features and functionality. Review collected by and hosted on G2.com.

Response from Pia Regio of Superhuman Mail

Hey, Jeffrey šŸ‘‹šŸ» thanks a ton for this honest feedback!

It's definitely helpful, and I've made a note about your thoughts to share with the team šŸ“

If there are other ways we can make Superhuman Mail even better for you, please let us know.

SL
Steve L.
Senior Consultant
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Fast, High-Performance Email with Smart Sorting and Keyboard Shortcuts. Big time saver."
5/5
What do you like best about Superhuman Mail?

Sorting of incoming emails into categories that I can process differently. Speed of keyboard shortcuts and overall performance. Review collected by and hosted on G2.com.

What do you dislike about Superhuman Mail?

Biggest issue, and one that stops me using Superhuman for my business email account is that there is no preview panel for emails. I need to be able to use a keyboard down arrow to go down the list of new emails and read the email without having to go into it.

I receive a large number of monitoring emails and the simple action of having to enter the email and then exit is one step too many.

I've also found that Superhuman struggles with my business email account as I have over 100,000 historical emails. Review collected by and hosted on G2.com.

Response from Pia Regio of Superhuman Mail

Hey, Steve šŸ‘‹šŸ» thanks a ton for this honest feedback!

It's definitely helpful, and I've made a note about your thoughts to share with the team šŸ“ We know those workflow details really matter, especially when you’re processing a high volume of messages.

On the categorization side you mentioned for your personal inbox: you may find it useful to know that you can access categories like Marketing, News, Social, and Pitch from the left area of the app. If you use the left arrow to move over, you’ll see those sections and can quickly scan emails that Superhuman has grouped there, which can make reviewing and deleting a lot faster šŸ™ŒšŸ»

If there are other ways we can make Superhuman Mail even better for you, please let us know.

Deborah N.
DN
Deborah N.
Mid-Market (51-1000 emp.)
"Speed-Boosting Email Game Changer with Minor Formatting Flaws"
5/5
What do you like best about Superhuman Mail?

I use Superhuman Mail for all of my email needs, and I especially love the snippets and read receipts. The read receipts help me know who is most interested in my emails or who is waiting for follow-up, so I can check-in with them. The snippets are great for setting templates that I need to send to a lot of people, but I don't want to send a mass email. It just makes everything so much quicker, and repeatable actions are much easier. The quick key commands are awesome and save time, helping me focus on the highest priority items first. Review collected by and hosted on G2.com.

What do you dislike about Superhuman Mail?

I wish I could highlight words and that I could put emojis in easier. There could be a little bit more of the formatting options that you get from a standard email client. Review collected by and hosted on G2.com.

Response from Pia Regio of Superhuman Mail

Hey, Deborah šŸ‘‹šŸ» thanks a ton for this honest feedback!

It's definitely helpful, and I've made a note about your thoughts to share with the team šŸ“

If there are other ways we can make Superhuman Mail even better for you, please let us know.

Brian R.
BR
Brian R.
Managing Director of Software Engineering
Computer Software
Small-Business (50 or fewer emp.)
"Supercharged Email Management, Needs Calendar Boost"
5/5
What do you like best about Superhuman Mail?

Superhuman Mail helps me keep my inbox organized and allows me to get through emails quicker. I really like the shortcuts that let me navigate quickly through what's important, reply, and archive emails effortlessly. The ability to reach inbox zero really relieves a mental burden for me. I also appreciate the auto label and auto archive features, and the scheduling capability for follow-ups, with emails returning to my inbox when I'm ready. This organization really helps me manage my day better. Integrated calendars are a huge plus too. The setup was extremely easy, with some of the best onboarding and walkthrough tutorials I've ever experienced. Review collected by and hosted on G2.com.

What do you dislike about Superhuman Mail?

I think the calendar features can be improved. I believe the calendar isn't necessarily fully featured. It is a mail client after all, but Google Mail and Google Calendar go so hand in hand that being able to schedule events with the full features that you can do through Google Calendar would be really helpful. Basic event creation is available, but more advanced features such as recurring meetings and multi-day meetings is currently missing. Review collected by and hosted on G2.com.

Response from Pia Regio of Superhuman Mail

Hey, Brian šŸ‘‹šŸ»

Thanks so much for sharing this feedback with us! I totally hear you on this. Being able to schedule events with more advanced calendar features, like recurring meetings and multi-day events, would be really handy.

Fortunately, we're planning to build out this ability in the near future. If you’d like to be updated on when we release this, please shoot us a note to hello@superhuman.com

so we can close the loop šŸ’«

Douglas E.
DE
Douglas E.
CTO / CFO
Small-Business (50 or fewer emp.)
"Fast, Visually Clear Email Client That Saves Time and Delivers ROI"
4/5
What do you like best about Superhuman Mail?

Speed of use and visual clarity are the main strengths for me. The AI / Intelligence aspect feels fairly marginal, but I’m still happy to pay the price for the speed and the time it saves - feel like it delivers ROI. Support is responsive. Want to try more integrations. Review collected by and hosted on G2.com.

What do you dislike about Superhuman Mail?

Can't think of any material dislikes. It is expensive for an email client but feel like it saves me the monthly cost in time saved. Review collected by and hosted on G2.com.

Response from Pia Regio of Superhuman Mail

Hey, Douglas šŸ‘‹šŸ» thanks a ton for this honest feedback!

It's definitely helpful, and I've made a note about your thoughts on the pricing to share with the team šŸ“

If there are other ways we can make Superhuman Mail even better for you, please let us know.

Fernando C.
FC
Fernando C.
Realtor
Small-Business (50 or fewer emp.)
"Efficient Email Management, Needs More Features"
4/5
What do you like best about Superhuman Mail?

I use Superhuman Mail for managing multiple inboxes efficiently. It does a good job of keeping each one orderly and allows me to reply quickly to any urgent messages. I appreciate how it sends me reminders within two or three days to follow up on emails if I haven't received a response. This feature ensures that my outgoing messages are followed up on a timely basis. The initial setup was pretty straightforward as it just involved connecting to my Gmail account. Review collected by and hosted on G2.com.

What do you dislike about Superhuman Mail?

I realized that I have to install a client on each machine because I access email from multiple computers like a Mac and a PC. I have to set it up every single time instead of having a cloud profile that syncs across devices. Superhuman Mail does not review attachments, so if I'm submitting a PDF or spreadsheet, it's not reading the content or context. I kinda wish it was more robust to do a little bit more for the monthly subscription. On the mobile interface, having quicker shortcuts would be nice, like for deleting emails versus the 'done' feature, which is more like archiving and can hog up storage. Review collected by and hosted on G2.com.

Response from Pia Regio of Superhuman Mail

Hey, Fernando šŸ‘‹šŸ» thanks a ton for this honest feedback!

I've made a note about your thoughts on device syncing, attachment review, and mobile shortcuts to share with the team šŸ“

If there are other ways we can make Superhuman Mail even better for you, please let us know.

Questions about Superhuman Mail? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Sarit H.
SH
Sarit Henig
•
Last activity over 3 years ago

Any tips to protect my privacy when using Superhuman?

Mony H.
MH
Mony Halabi
•
Last activity over 3 years ago

can we add a windows app?

Pricing Options

Pricing provided by Superhuman Mail.

Starter

$30.00
1 seat Per Month

Growth

$40.00
1 seats Per Month

Enterprise

Contact Us
15 seats Per Year
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