It's the easiest platform to use to prevent fraud in terms of documents. And helps verify if the identity of people is legit to prevent fraudsters and detect fraudulent activity before it happens. It also has the best customer service which is instant to what we need. Definitely good for day-to-day use. Review collected by and hosted on G2.com.

Sometimes the automation of verification flags users wrongly but when we clarify everything the issue is sorted. Review collected by and hosted on G2.com.

Sumsub stands out as a top-notch identity verification platform, which also makes the onboarding process a breeze for end users and businesses. I like the robust features, the user-friendly interface, and how fast the whole process is. Sumsub's services are particularly beneficial for companies in the finance and gambling industries because they guarantee reliable and compliant identity verification while also meeting regulatory requirements. Review collected by and hosted on G2.com.

In the last few months since using Sumsub, I haven't come across any technical issues or problems when it comes to the verification process. Also, there haven't been any cases where I had to contact customer support, so overall no complaints for now. Review collected by and hosted on G2.com.

Support and technical documentation for sure Review collected by and hosted on G2.com.

So far there is nothing not to like, hope it stays like this Review collected by and hosted on G2.com.

Simple UI/UX, simple verification flow, good protection against fraud and forgery, internal block list. Review collected by and hosted on G2.com.

Sometimes pending is taking a long time and sometimes wrong OCR from Italian IDs (paper ones). I couldn't find a feature to make a static link for a verification (so that any person could visit it and pass verification and it appears in the admin dashboard), like it is on other KYC services. Also when I create a new link for a new person it expires quickly and I have to send a new one. Also I couldn't customize selfie type - nothing is available except Advanced liveness check. Review collected by and hosted on G2.com.

Reliability, user friendly and great support Review collected by and hosted on G2.com.

Have not found anything that I dislike at the moment. Review collected by and hosted on G2.com.

The flexibility and customization possibilities of their product. The wide range of features and capabilities they provide. Their customer support is the best. They provide solutions to improve our internal operational flows, very simple and easy to use. Review collected by and hosted on G2.com.

I haven't found anything worth mentioning yet Review collected by and hosted on G2.com.

Sumsub provides very accurate checks of ID documents and it's easy to use. Additionally, the option to contact the S&S CS team whenever we have any questions or doubts is very convenient. Review collected by and hosted on G2.com.

The results of proof of address checks are sometimes incorrect, as well as the forgery results are sometimes inaccurate. However, wrong results don't happen very often. Review collected by and hosted on G2.com.

After comparing Sumsub and Veriff, I found that Sumsub has very powerful and customizable data analysis features. It allows for adding my company's logo and filling out questionnaires, which is very practical. However, the speed of analyzing and processing the legality of data needs improvement, and customer service response times could be better Review collected by and hosted on G2.com.

the speed of analyzing and processing the legality of data needs improvement, and customer service response times could be better Review collected by and hosted on G2.com.

The most helpful aspect of Sumsub is its comprehensive set of features that cater to the specific needs of EXMO.com. The upsides of using Sumsub are numerous. First, their advanced technology, leveraging AI algorithms and machine learning, ensures accurate and reliable identity verification. This has significantly reduced our manual efforts and streamlined our customer onboarding processes. Secondly, Sumsub’s compliance features, including AML and KYC checks, have helped us maintain regulatory compliance effortlessly. The platform conducts checks against global watchlists and databases, providing peace of mind. Sumsub’s user-friendly interface, customisable workflows, and ongoing monitoring capabilities have been immensely valuable in enhancing our operational efficiency. Combining these benefits makes Sumsub an invaluable tool for organisations seeking a reliable and efficient identity verification solution. Review collected by and hosted on G2.com.

Configuring workflows within Sumsub may require a slight learning curve for some users. However, this drawback is relatively minor compared to the benefits offered by the product – the price, overall effectiveness, seamless integration capabilities, and robust compliance features. Review collected by and hosted on G2.com.

Ensuring the safety and authenticity of our customers is of paramount importance. That's why we chose Sumsub's identity verification platform. With support for over 6,500 documents, high accuracy, and strong compliance measures, it's a reliable and efficient solution for onboarding new customers. Plus, the user-friendly interface and responsive customer success team make the process a breeze.

Since integrating with Sumsub, we have greatly simplified the process of buying cryptocurrency and successfully completed transactions for over 1 million active Mercuryo users.

As a Chief Product Officer, I highly recommend Sumsub to any business looking to prioritize security and compliance while also increasing approval rates. Review collected by and hosted on G2.com.

I don't remember any case that made the relationship between both teams Mercuryo and Samsub worse. Everything is good at the moment. Review collected by and hosted on G2.com.