Reliable KYC/KYB verification process, automation, and easy integration, which helps streamline onboarding and compliance. Review collected by and hosted on G2.com.

Nothing. Totally satisfied with service. Review collected by and hosted on G2.com.

We have 4 years working with sumsub to implement our Customer identification program, we have changed many times according to our needs and some auditors' recommendations. The flows for the different programs are really dynamic and bring us the capabilities to do changes in real time. They collect every important document and take care, and the team supporting us is really good and careful. In our daily operations we have been using sumsub and this has made easy our scalability. It's all connected to our backend and the changes are sent without any hassle. Review collected by and hosted on G2.com.

In the past we had some difficulties understanding some of the flow settings and they were helpful in solving this. Also, the support would sometimes have a hard time changing some things, probably trying to understand your motivation behind changes. Review collected by and hosted on G2.com.

I like being able to rely on a solution that integrates everything in one place: identity verification, transaction monitoring, and company verification. This greatly facilitates management and makes the process more efficient. Review collected by and hosted on G2.com.

Sometimes some unexpected false positives appear, which makes a manual review necessary. Review collected by and hosted on G2.com.

I appreciate the very good interface for managing user information, alongside a detailed dashboard for verification processes. The ability to define my own verification flow and the seamless mobile usability of such a flow are standout positives. I also find the flexible support and sales team valuable. The manageable pricing model by Sumsub, where I can select what I need without being pushed to buy inappropriate packages, is a big plus. Review collected by and hosted on G2.com.

I find the UI interface could be much more flexible, allowing for better integration into our existing web or mobile applications. The customization of graphics, colors, buttons, and fonts seems limited, which restricts our ability to tailor it to our brand's look and feel. Review collected by and hosted on G2.com.

Aumaub has expressed powerful identity verification measures that helps us manage compliance process

The app manages multiple documents verification processes, where customers onboard our business from diverse platforms

We have secured automation of identity verification, lowering the chances of fraud

We obtain clear tracking through the help of Sumsub Review collected by and hosted on G2.com.

Sumsub has a strict and complex verification process, which results to false rejection

The prices are entirely high, compromising the affordability of small firms, that need to level up Review collected by and hosted on G2.com.

Sumaub issues multiple and accurate verification procedures, with suitable compliance measures The tool has different verification methods, including biometric scans, document checks, database lookups, among others Sumsub has a global coverage, which controls all languages in different countries Review collected by and hosted on G2.com.

Sumsub faces verification lag, more so on some documents or regions Non technical users find Sumsub more complex and demands extra orientation Review collected by and hosted on G2.com.

I believe having a direct reason for the rejections labeled by the client helps me stop searching for it. Review collected by and hosted on G2.com.

The process skips certain verifications and approves some clients who should not have been approved originally. Review collected by and hosted on G2.com.

Sumsub’s biggest strength is coverage and compliance depth Review collected by and hosted on G2.com.

A bit pricy but does what it promises….. Review collected by and hosted on G2.com.

Sumsub provides an incredibly efficient and user-friendly verification solution. The platform's ease of use and seamless integration with existing systems have significantly streamlined our verification processes. The customer support team is responsive and knowledgeable, always ready to assist with any queries or issues. Additionally, the frequency of updates and new features ensures that we are always equipped with the latest tools to maintain compliance and security. Review collected by and hosted on G2.com.

While Sumsub is an excellent platform, there are occasional delays in the verification process during peak times. It would be beneficial if the system could handle high volumes more efficiently to avoid any potential bottlenecks. Additionally, more detailed documentation and tutorials would be helpful for new users to get up to speed quickly. Review collected by and hosted on G2.com.

The User Interface. It's straightforward. Review collected by and hosted on G2.com.

There are misses on documents with languages other than English Review collected by and hosted on G2.com.