--- title: Sumsub Reviews meta\_title: 'Sumsub Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 125 reviews by the users' company size, role or industry to find out how Sumsub works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 125 scale: '5' date\_modified: '2026-08-12' parent\_category: name: Data Privacy url: https://www.g2.com/categories/data-privacy-3d79da1e-6384-42b3-a11f-d04b6694e806 ---

### Sumsub Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the **user-friendly interface** of Sumsub, making management and verification processes straightforward and efficient. [(8 mentions)](https://www.g2.com/products/sumsub/reviews?filters%5Bsentiment_snippet%5D=1113060&qs=pros-and-cons#reviews)

Users value the **verification efficiency** of Sumsub, benefiting from quick identity checks and a user-friendly interface. [(8 mentions)](https://www.g2.com/products/sumsub/reviews?filters%5Bsentiment_snippet%5D=1114466&qs=pros-and-cons#reviews)

Users appreciate the **comprehensive compliance coverage** of Sumsub, benefiting from its extensive verification features and support. [(7 mentions)](https://www.g2.com/products/sumsub/reviews?filters%5Bsentiment_snippet%5D=1112334&qs=pros-and-cons#reviews)

Users appreciate the **wide range of verification features** offered by Sumsub, enhancing compliance and efficiency. [(7 mentions)](https://www.g2.com/products/sumsub/reviews?filters%5Bsentiment_snippet%5D=1113162&qs=pros-and-cons#reviews)

Users value the **comprehensive coverage** of Sumsub, making it effective for diverse verification needs across regions. [(5 mentions)](https://www.g2.com/products/sumsub/reviews?filters%5Bsentiment_snippet%5D=1111842&qs=pros-and-cons#reviews)

Users experience **verification issues** with Sumsub, citing complexity and unreliable processes that challenge security measures. [(7 mentions)](https://www.g2.com/products/sumsub/reviews?filters%5Bsentiment_snippet%5D=1112984&qs=pros-and-cons#reviews)

Users experience **slow performance** with Sumsub, often due to system glitches and delayed customer support responses. [(4 mentions)](https://www.g2.com/products/sumsub/reviews?filters%5Bsentiment_snippet%5D=1115442&qs=pros-and-cons#reviews)

Users find the platform's **complexity** overwhelming, struggling with a non-intuitive interface and complicated navigation. [(3 mentions)](https://www.g2.com/products/sumsub/reviews?filters%5Bsentiment_snippet%5D=2268946&qs=pros-and-cons#reviews)

Users find Sumsub **expensive** , making it less accessible for small businesses and startups with tight budgets. [(3 mentions)](https://www.g2.com/products/sumsub/reviews?filters%5Bsentiment_snippet%5D=1114797&qs=pros-and-cons#reviews)

Users are frustrated by the **inefficient verification process** of Sumsub, which complicates user experience and raises security concerns. [(3 mentions)](https://www.g2.com/products/sumsub/reviews?filters%5Bsentiment_snippet%5D=2269325&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of Sumsub

##### 1. Ease of Use

Users appreciate the **user-friendly interface** of Sumsub, making management and verification processes straightforward and efficient.
[
See 8 mentions
](https://www.g2.com/products/sumsub/reviews?filters%5Bsentiment_snippet%5D=1113060&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Martin L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Martin L.")
ML

Martin L.

4.5/5

"Robust KYC Solution with Intuitive Interface"

What do you like about Sumsub?

I appreciate the very good interface for managing user information, alongside a detailed dashboard for verification processes. The ability to define m

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Enterprise (\> 1000 emp.)

5.0/5

"Efficient and User-Friendly Verification Solution"

What do you like about Sumsub?

Sumsub provides an incredibly efficient and user-friendly verification solution. The platform's ease of use and seamless integration with existing sys

##### 2. Verification Efficiency

Users value the **verification efficiency** of Sumsub, benefiting from quick identity checks and a user-friendly interface.
[
See 8 mentions
](https://www.g2.com/products/sumsub/reviews?filters%5Bsentiment_snippet%5D=1114466&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Frederick S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Frederick S.")
FS

Frederick S.

Mid-Market (51-1000 emp.)

3.5/5

"A Comprehensive Tool, But Is It Genuinely Secure?"

What do you like about Sumsub?

Sumsub offers a wide range of verification features and seems to cover many different document types and regions. The platform is somewhat powerful an

SM

sheetal m.

Mid-Market (51-1000 emp.)

4.5/5

"Sumsub; Articulate and Intelligent Global Verification System, but Complex"

What do you like about Sumsub?

Sumaub issues multiple and accurate verification procedures, with suitable compliance measures The tool has different verification methods, includin

##### 3. Compliance

Users appreciate the **comprehensive compliance coverage** of Sumsub, benefiting from its extensive verification features and support.
[
See 7 mentions
](https://www.g2.com/products/sumsub/reviews?filters%5Bsentiment_snippet%5D=1112334&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Comprehensive Compliance, But Pricing Could Improve"

What do you like about Sumsub?

Sumsub’s biggest strength is coverage and compliance depth

 ![Frederick S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Frederick S.")
FS

Frederick S.

Mid-Market (51-1000 emp.)

3.5/5

"A Comprehensive Tool, But Is It Genuinely Secure?"

What do you like about Sumsub?

Sumsub offers a wide range of verification features and seems to cover many different document types and regions. The platform is somewhat powerful an

##### 4. Features

Users appreciate the **wide range of verification features** offered by Sumsub, enhancing compliance and efficiency.
[
See 7 mentions
](https://www.g2.com/products/sumsub/reviews?filters%5Bsentiment_snippet%5D=1113162&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Frederick S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Frederick S.")
FS

Frederick S.

Mid-Market (51-1000 emp.)

3.5/5

"A Comprehensive Tool, But Is It Genuinely Secure?"

What do you like about Sumsub?

Sumsub offers a wide range of verification features and seems to cover many different document types and regions. The platform is somewhat powerful an

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Enterprise (\> 1000 emp.)

5.0/5

"Efficient and User-Friendly Verification Solution"

What do you like about Sumsub?

Sumsub provides an incredibly efficient and user-friendly verification solution. The platform's ease of use and seamless integration with existing sys

##### 5. Comprehensive Coverage

Users value the **comprehensive coverage** of Sumsub, making it effective for diverse verification needs across regions.
[
See 5 mentions
](https://www.g2.com/products/sumsub/reviews?filters%5Bsentiment_snippet%5D=1111842&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Comprehensive Compliance, But Pricing Could Improve"

What do you like about Sumsub?

Sumsub’s biggest strength is coverage and compliance depth

 ![Frederick S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Frederick S.")
FS

Frederick S.

Mid-Market (51-1000 emp.)

3.5/5

"A Comprehensive Tool, But Is It Genuinely Secure?"

What do you like about Sumsub?

Sumsub offers a wide range of verification features and seems to cover many different document types and regions. The platform is somewhat powerful an

### 5 Cons or Disadvantages of Sumsub

##### 1. Verification Issues

Users experience **verification issues** with Sumsub, citing complexity and unreliable processes that challenge security measures.
[
See 7 mentions
](https://www.g2.com/products/sumsub/reviews?filters%5Bsentiment_snippet%5D=1112984&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Frederick S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Frederick S.")
FS

Frederick S.

Mid-Market (51-1000 emp.)

3.5/5

"A Comprehensive Tool, But Is It Genuinely Secure?"

What do you dislike about Sumsub?

Where to start: My primary concerns are about complexity and security. Security Concerns: The verification process feels like it could be significa

SM

sheetal m.

Mid-Market (51-1000 emp.)

4.5/5

"Sumsub; Articulate and Intelligent Global Verification System, but Complex"

What do you dislike about Sumsub?

Sumsub faces verification lag, more so on some documents or regions Non technical users find Sumsub more complex and demands extra orientation

##### 2. Slow Performance

Users experience **slow performance** with Sumsub, often due to system glitches and delayed customer support responses.
[
See 4 mentions
](https://www.g2.com/products/sumsub/reviews?filters%5Bsentiment_snippet%5D=1115442&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Martin L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Martin L.")
ML

Martin L.

4.5/5

"Robust KYC Solution with Intuitive Interface"

What do you dislike about Sumsub?

I find the UI interface could be much more flexible, allowing for better integration into our existing web or mobile applications. The customization o

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Enterprise (\> 1000 emp.)

3.5/5

"Sumsub review"

What do you dislike about Sumsub?

Sometimes website down, browsing speed improvement

##### 3. Complexity

Users find the platform's **complexity** overwhelming, struggling with a non-intuitive interface and complicated navigation.
[
See 3 mentions
](https://www.g2.com/products/sumsub/reviews?filters%5Bsentiment_snippet%5D=2268946&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Frederick S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Frederick S.")
FS

Frederick S.

Mid-Market (51-1000 emp.)

3.5/5

"A Comprehensive Tool, But Is It Genuinely Secure?"

What do you dislike about Sumsub?

Where to start: My primary concerns are about complexity and security. Security Concerns: The verification process feels like it could be significa

SM

sheetal m.

Mid-Market (51-1000 emp.)

4.5/5

"Sumsub; Articulate and Intelligent Global Verification System, but Complex"

What do you dislike about Sumsub?

Sumsub faces verification lag, more so on some documents or regions Non technical users find Sumsub more complex and demands extra orientation

##### 4. Expensive

Users find Sumsub **expensive** , making it less accessible for small businesses and startups with tight budgets.
[
See 3 mentions
](https://www.g2.com/products/sumsub/reviews?filters%5Bsentiment_snippet%5D=1114797&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Comprehensive Compliance, But Pricing Could Improve"

What do you dislike about Sumsub?

A bit pricy but does what it promises…..

ML

Mikes L.

Small-Business (50 or fewer emp.)

4.5/5

"Reliable and Brilliant Identity Verification App, but Pricey for Small Enterprises"

What do you dislike about Sumsub?

Sumsub has a strict and complex verification process, which results to false rejection The prices are entirely high, compromising the affordability

##### 5. Inefficient Verification Process

Users are frustrated by the **inefficient verification process** of Sumsub, which complicates user experience and raises security concerns.
[
See 3 mentions
](https://www.g2.com/products/sumsub/reviews?filters%5Bsentiment_snippet%5D=2269325&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Frederick S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Frederick S.")
FS

Frederick S.

Mid-Market (51-1000 emp.)

3.5/5

"A Comprehensive Tool, But Is It Genuinely Secure?"

What do you dislike about Sumsub?

Where to start: My primary concerns are about complexity and security. Security Concerns: The verification process feels like it could be significa

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"it has been really helpful."

What do you dislike about Sumsub?

The process skips certain verifications and approves some clients who should not have been approved originally.

ML

Mikes L.

Senior Accountant 

Information Technology and Services

Small-Business (50 or fewer emp.)

9/3/2025

"Reliable and Brilliant Identity Verification App, but Pricey for Small Enterprises"

4.5/5

What do you like best about Sumsub?

Aumaub has expressed powerful identity verification measures that helps us manage compliance process

The app manages multiple documents verification processes, where customers onboard our business from diverse platforms

We have secured automation of identity verification, lowering the chances of fraud

We obtain clear tracking through the help of Sumsub Review collected by and hosted on G2.com.

What do you dislike about Sumsub?

Sumsub has a strict and complex verification process, which results to false rejection

The prices are entirely high, compromising the affordability of small firms, that need to level up Review collected by and hosted on G2.com.

What problems is Sumsub solving and how is that benefiting you?

The challenge of solving client’s identity verification problems has been explored by Sumsub in a quick and accurate manner

We detect fake documents and data through the use od Aumsub

All suspicious activities are recorded and investigated by Sumsub

The streamlining and authentication of verification profess ensure there is compliance and organization Review collected by and hosted on G2.com.

Show More

Response from Irina Nam of Sumsub

[Editedit](https://www.g2.com/survey_responses/sumsub-review-11635030/official_response/edit)

Thank you for sharing your experience! We’re glad to hear your detailed feedback any time, and we’re improving to make verification smoother and more accessible — our team is always ready to assist and discuss pricing options to better support companies of all sizes.

Validated ReviewerIncentivizedSource: G2 invite

SM

sheetal m.

Systems Manager 

Arts and Crafts

Mid-Market (51-1000 emp.)

9/22/2025

"Sumsub; Articulate and Intelligent Global Verification System, but Complex"

4.5/5

What do you like best about Sumsub?

Sumaub issues multiple and accurate verification procedures, with suitable compliance measures

The tool has different verification methods, including biometric scans, document checks, database lookups, among others

Sumsub has a global coverage, which controls all languages in different countries Review collected by and hosted on G2.com.

What do you dislike about Sumsub?

Sumsub faces verification lag, more so on some documents or regions

Non technical users find Sumsub more complex and demands extra orientation Review collected by and hosted on G2.com.

What problems is Sumsub solving and how is that benefiting you?

Sumsub has significantly simplified the regulatory compliance and framework in our company, by establishing automatic identity checks

We use Sumsub to protect our firms from identity theft and issues related to money laundering

The workload manual verification has been extensively revised and eliminated Review collected by and hosted on G2.com.

Show More

Response from Irina Nam of Sumsub

[Editedit](https://www.g2.com/survey_responses/sumsub-review-11715669/official_response/edit)

Thank you for your detailed feedback! We’re glad our global coverage and verification methods help you simplify compliance and reduce manual work. We’re constantly working on minimizing verifications lags and making the platform more intuitive for all users, so feel free to contact us to share more details!

Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services")
UF

Verified User in Financial Services

Mid-Market (51-1000 emp.)

9/11/2025

"it has been really helpful."

4/5

What do you like best about Sumsub?

I believe having a direct reason for the rejections labeled by the client helps me stop searching for it. Review collected by and hosted on G2.com.

What do you dislike about Sumsub?

The process skips certain verifications and approves some clients who should not have been approved originally. Review collected by and hosted on G2.com.

What problems is Sumsub solving and how is that benefiting you?

It assists in the onboarding phase for new users by verifying their selfie and ID document, and it also helps to verify the proof of address document in line with industry standards. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Accounting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Accounting")
UA

Verified User in Accounting

Mid-Market (51-1000 emp.)

1/6/2026

"Comprehensive Compliance, But Pricing Could Improve"

3.5/5

What do you like best about Sumsub?

Sumsub’s biggest strength is coverage and compliance depth Review collected by and hosted on G2.com.

What do you dislike about Sumsub?

A bit pricy but does what it promises….. Review collected by and hosted on G2.com.

What problems is Sumsub solving and how is that benefiting you?

Help is identify who our users are and whether they are allowed to use the service — quickly, reliably, and in a way that meets legal requirements. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services")
UF

Verified User in Financial Services

Enterprise (\> 1000 emp.)

1/22/2025

"Efficient and User-Friendly Verification Solution"

5/5

What do you like best about Sumsub?

Sumsub provides an incredibly efficient and user-friendly verification solution. The platform's ease of use and seamless integration with existing systems have signigicantly streamlined our verification processes. The customer support team is responsive and knowledgeable, always ready to assist with any queries or issues. Additionally, the frequecy of updates and new features ensures that we are always equipped with the latest tools to maintain compliance and security. Review collected by and hosted on G2.com.

What do you dislike about Sumsub?

While Sumsub is an excellent platform, there are occaional delays in the verification process during peak times. It would be beneficial if the system could handle high volumes more efficiently to avoid any potential bottlenecks. Additionally, more detailed documentation and tutorial would be helpful for new users to get up to speed quickly. Review collected by and hosted on G2.com.

What problems is Sumsub solving and how is that benefiting you?

We used Sumsub for my firm's verification needs, and I couldn't be happier with the experience. The platform is incredibly easy to navigate, and the instructions are clear and straightforward. The verification process was quick and efficient, allowing us to onboard new customers without any hassle. The customer support team was also very responsive and helpful whenever we had questions.

Sumsub's KYC or AML solutions are a game-changer, making compliance checks a breeze. The platform's ability to handle various verification processes, from KYC to fraud prevention, is impressive. It's evident that Sumsub values user convenience and time, which is a huge relief for businesses like ours.

Overall, Sumsub has streamlined the verification process, making it as user-friendly as possible. I highly recommend it to any business looking for a reliable and efficient verification solution. Review collected by and hosted on G2.com.

Show More

Response from Irina Nam of Sumsub

[Editedit](https://www.g2.com/survey_responses/sumsub-review-10758181/official_response/edit)

Thank you for such detailed and thoughtful feedback! We’re delighted to hear that Sumsub has streamlined your verification processes and impressed you with its ease of use and responsive customer support. We’ll make sure to pass along your suggestions about handling high volumes more efficiently and providing more detailed documentation to help new users—your input is invaluable as we continue to improve!

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services")
IF

Verified User in Financial Services

Small-Business (50 or fewer emp.)

7/31/2025

"Sumsub is a great tool for Due Diligence"

5/5

What do you like best about Sumsub?

The User Interface. It's straightforward. Review collected by and hosted on G2.com.

What do you dislike about Sumsub?

There are misses on documents with languages other than English Review collected by and hosted on G2.com.

What problems is Sumsub solving and how is that benefiting you?

The checks on whether AI or Deepfake was used in a live verification or ID checks. Review collected by and hosted on G2.com.

Show More

Response from Irina Nam of Sumsub

[Editedit](https://www.g2.com/survey_responses/sumsub-review-11461566/official_response/edit)

Thanks for sharing your feedback! We appreciate your note on document language coverage - our team is continuously working to expand support for more languages to make checks even smoother.

Current UserValidated ReviewerIncentivizedSource: G2 invite

TI

Tokunbo I.

KYC Analyst

Small-Business (50 or fewer emp.)

1/17/2025

"Sumsub review"

5/5

What do you like best about Sumsub?

Legitimate and effective tool

User friendly interface

Fast customer verification time

Widely used by many top Fintech

Sumsub has a wide range of countries, accommodating companies that operate internationally

Streamline processes for ensuring compliance with regulatory standards and preventing fraud Review collected by and hosted on G2.com.

What do you dislike about Sumsub?

Customer support slow response to urgent client verification

The system glitches from time to time, accepting unacceptable documents and vice versa Review collected by and hosted on G2.com.

What problems is Sumsub solving and how is that benefiting you?

Streamlines processes that provides automated KYC, AML, and fraud prevention solutions. Review collected by and hosted on G2.com.

Show More

Response from Irina Nam of Sumsub

[Editedit](https://www.g2.com/survey_responses/sumsub-review-10742878/official_response/edit)

Thank you for your feedback! Glad that you find Sumsub effective and user-friendly. We’ll make sure to forward your feedback on support response times and system glitches to the relevant teams

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Marius N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marius N.")
MN

Marius N.

Country Manager

Small-Business (50 or fewer emp.)

1/15/2025

"Seamless identity verification and compliance solutions."

5/5

What do you like best about Sumsub?

SumSub streamlines global KYC/AML compliance with fast, secure identity verification, customizable workflows, and robust fraud prevention. Review collected by and hosted on G2.com.

What do you dislike about Sumsub?

SumSub’s advanced features can have a steep learning curve initially, and its pricing may feel high for smaller businesses or startups with limited budgets. Review collected by and hosted on G2.com.

What problems is Sumsub solving and how is that benefiting you?

SumSub solves compliance, fraud, and onboarding inefficiencies by automating KYC/AML processes, enhancing security, and enabling faster, global customer onboarding for businesses. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Maricar T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maricar T.")
MT

Maricar T.

Anti Money Laundering Officer

Mid-Market (51-1000 emp.)

1/22/2025

"SUMSUB: USER FRIENDLY"

5/5

What do you like best about Sumsub?

All in one! customer data, attachments, photos and watchlist checks are incormporated within the same page/tab. Review collected by and hosted on G2.com.

What do you dislike about Sumsub?

The least that I like about Sumsub is some attachments cannot be redacted Review collected by and hosted on G2.com.

What problems is Sumsub solving and how is that benefiting you?

Adverse media are already captured by SUMSUB, I dont need to use boolean searches via open source Review collected by and hosted on G2.com.

Show More

Response from Irina Nam of Sumsub

[Editedit](https://www.g2.com/survey_responses/sumsub-review-10758170/official_response/edit)

Hi Maricar, your input about attachment redaction is forwarded to our team, thank you for the feedback! We’d love to hear any other suggestions you might have

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Harrison O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Harrison O.")
HO

Harrison O.

MLRO

Small-Business (50 or fewer emp.)

1/15/2025

"user friendly and quick support service"

5/5

What do you like best about Sumsub?

Simplicity of product,and product innovation, ease of implementaion, good customer support service, with integration with other vendors. Review collected by and hosted on G2.com.

What do you dislike about Sumsub?

Poor training command for employee, employee needs adequate information support partners. Review collected by and hosted on G2.com.

What problems is Sumsub solving and how is that benefiting you?

false identification prevention and prevention of ML/TF Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

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