SugarSync Reviews & Product Details

It allows syncing of any folder - and having been a user for at least 5 years (I think nearer ten) used to just work Review collected by and hosted on G2.com.

It's deleted all the files in one of our directories. This has happened before - but I just undeleted them. This time they have disappeared from "deleted" too. I submitted a support request three days ago and heard nothing. I cannot have such an important function untrustworthy. Review collected by and hosted on G2.com.

I have been using SugarSync for over 5 years. Sugarsync has without problems synced towards 3 different PC, on mac, 4 different mobile phones, android tablet.

And my files are there - no matter on which unit I search for them.

I simply haven't got any syncing problem - but I do have my files. :-) Review collected by and hosted on G2.com.

Not really dislike but this thing with sync, cloud directories etc is a bit complicated to get the grasp of.

So when I help colleges, customers to start using sugarsync some kind of infographic explaining would be great. Review collected by and hosted on G2.com.

When the service worked it was just okay. We had issues with syncing across all computers. Review collected by and hosted on G2.com.

Our files were never up to date across all of our business computers and when I went to cancel our account a year ago to move to another service, they never canceled the account. This year they charged me almost $700 for not using their service then said it would be up to 45 days to get it refunded. Al this after waiting to get through to a customer service person and then getting hung up on and having to call back. Review collected by and hosted on G2.com.

This service allowed for varying levels of storage usage and syncing over multiple devices with a high level of control - different folders could have different sync options. Review collected by and hosted on G2.com.

I hated using the interface: Online access was cumbersome and the ap for smart phones and tablets was worse. While the system created a local folder that was easy enough to access/streamlined to your operating system, it did no good when trying to access files that were not locally stored. Review collected by and hosted on G2.com.

I like that you can work in realtime - especially when having an immediate turnaround on the audio, you can be working and downloading the audio immediately to keep going, not having to go back and forth re-downloading the audio. Review collected by and hosted on G2.com.

It was glitchy. Set up was cumbersome and somewhat confusing. Review collected by and hosted on G2.com.

The Magic Briefcase is nice to have. Just drop files in it on your desktop and those you're sharing with have access too. Review collected by and hosted on G2.com.

Takes a long time to load. Software feels clunky and outdated. Review collected by and hosted on G2.com.

SugarSync allows our team to easily work off a single file structure in the cloud. Management controls the main account and is able to select which folders to share with users. We all work remotely so this is a perfect alternative to an in-office network. Tablet and mobile platforms are user friendly and make pulling up files on the go a simple task. Review collected by and hosted on G2.com.

Some users experience difficulties getting SugarSync to cooperate with their system. One user in particular has had to reinstall the program and resync folders multiple times now. Not sure if the issue is on his end or a bug in the software, but it is a pain to work through each time. Also, SugarSync seems to place a copy of deleted files into a deleted items folder which causes confusion and takes up additional storage space. Review collected by and hosted on G2.com.

Easy to use -- files are easily transferred from computer to cloud and vice versa. Also easy to access from any computer -- just login to the site directly. Review collected by and hosted on G2.com.

It would appear that when I'm using the desktop application, I'm not able to directly access my SugarSync files through Finder unless I had previously downloaded them to my computer. Review collected by and hosted on G2.com.

I like that SugarSync backs up any folder that I select automatically. I and most of the staff here, have SugarSync running always. Unlike Google Drive, where I can still back up anything I want into a single Drive folder, SugarSync uploads multiple folders without me having to do any extra organizing. The set up is extremely simple and the amount of storage they offer makes it easy for all of us to upload as much as we would like. It is great that I can access anything from my laptop, desktop, and mobile phone all through SugarSync. I never have to worry about not having something with me, as long as I have access to the Internet. There are so many cloud storage options out there, but SugarSync seems to be the easiest and most simple way to back up everything on any of your devices. Review collected by and hosted on G2.com.

SugarSync, as expected, does slow down our network, as it puts a lot of weight on it with so many users backing up their devices. It doesn't cause much of a problem, but our network analyst can easily see how hard it is working. I do tend to get some unnecessary mail as an admin, but that is just my opinion. Others may want a play by play on what is happening with new users. I, on the other hand, would prefer not to be so informed about small things. Review collected by and hosted on G2.com.

Easy to maneuver throughout the program, especially easy to drag multiple items into a folder at one time. Review collected by and hosted on G2.com.

The program crashed on my law firm and it was a hassle to recover the files. Review collected by and hosted on G2.com.