SugarSync Pricing Overview

What makes SugarSync stand out—and, honestly, what keeps people paying its premium—is its unmatched flexibility in folder selection.

Unlike most cloud services that force you to move everything into one “Magic Folder” (like Dropbox or Google Drive), SugarSync lets you right-click any existing folder on your computer and start syncing it immediately. That means you don’t have to reorganize your entire digital life just to get it backed up.

Beyond that, there are a few other highlights worth calling out. Continuous Sync updates files in real time across unlimited devices. Remote Wipe is a real lifesaver for security if a device is lost or stolen. Version Recovery keeps the last five versions of your files, which makes it much easier to roll back those accidental “oops” moments.

Yes, it’s pricier than competitors, but that “sync-in-place” capability is a huge time-saver for power users. Review collected by and hosted on G2.com.

While SugarSync’s flexibility is a real plus, it also comes with several “deal-breaker” drawbacks for many users.

First, the value is hard to justify. It’s arguably one of the most expensive services per GB: you’ll pay about $7.50/month for 100GB, while competitors like IDrive or pCloud offer 2TB (2,000GB) for a similar price.

Privacy is another concern because there’s no zero-knowledge option. SugarSync holds the decryption keys to your data, so if they’re hacked or subpoenaed, your files could be accessible. Many modern alternatives offer “zero-knowledge” encryption where only you have the key.

Performance also feels dated. It lacks block-level sync, so if you change even one word in a large file, it re-uploads the entire file. That can make it significantly slower than services like Dropbox or Box.

On top of that, there’s still no Linux support, and the web and desktop apps feel clunky and “stuck in 2015.” Review collected by and hosted on G2.com.

We use SugarSync to sync files across our multiple remote teams, and the unlimited device support has been a major advantage to us. The file explorer makes it simple for every day users to browse and manage. It ensures everyone has access to the latest version without much confusion. Review collected by and hosted on G2.com.

While SugarSync works well for syncing, it is slower than alternatives such as Dropbox when handling large files. There is very little room for simultaneous document editing making real-time collaboration difficult. The pricing also feels high. Review collected by and hosted on G2.com.