# Microsoft OneDrive for Business vs SugarSync Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Microsoft OneDrive for Business excels in overall user satisfaction, boasting a significantly higher G2 Score compared to SugarSync. Users appreciate the seamless integration with other Microsoft products, which enhances their workflow and productivity.
- **Users say** that SugarSync offers a user-friendly setup process, with many highlighting the ease of creating a structured template for file uploads. This feature helps ensure that files are organized correctly, making it easier for teams to collaborate without confusion.
- **Reviewers mention** that Microsoft OneDrive for Business provides excellent mobile accessibility, allowing users to easily access and manage their files on the go. This convenience is a major plus for those who need to stay connected while away from their desks.
- **According to verified reviews** , SugarSync is praised for its fast syncing capabilities, which ensure that data remains consistent across devices. Users value this feature for its reliability, especially when working with large files or multiple devices.
- **G2 reviewers highlight** that Microsoft OneDrive for Business offers robust security features, giving users peace of mind regarding their data protection. This is particularly important for businesses that handle sensitive information and require stringent security measures.
- **Users express mixed feelings** about SugarSync's customer support, noting that while the platform is easy to use, the quality of support could be improved. In contrast, Microsoft OneDrive for Business receives higher ratings for its support services, which users find responsive and helpful.



| | Microsoft OneDrive for Business | SugarSync | 
|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.0 out of 5 | 
| **Total Reviews** | 10,378 | 80 | 
| **Largest Market Segment** | Enterprise (37.9% of reviews) | Small-Business (58.1% of reviews) | 
| **Entry Level Price** | $5 user/month | $7.49 per month | 

---
## Top Pros & Cons

### Microsoft OneDrive for Business

Pros:
- Ease of Use (198 reviews)
- Easy Access (180 reviews)

Cons:
- Syncing Issues (166 reviews)
- Permission Issues (41 reviews)

### SugarSync

Pros:
- Ease of Use (5 reviews)
- Easy Setup (3 reviews)

Cons:
- Storage Limitations (2 reviews)
- Syncing Issues (2 reviews)

---
## Ratings Comparison
| Rating | Microsoft OneDrive for Business | SugarSync | 
|---|---|---|
  | **Meets Requirements** | 8.9 (8425 reviews) | 8.0 (59 reviews) | 
  | **Ease of Use** | 8.7 (8503 reviews) | 8.6 (59 reviews) | 
  | **Ease of Setup** | 8.8 (2248 reviews) | 9.4 (28 reviews) | 
  | **Ease of Admin** | 8.5 (1556 reviews) | 8.9 (16 reviews) | 
  | **Quality of Support** | 8.4 (6602 reviews) | 7.2 (49 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.7 (1491 reviews) | 7.1 (15 reviews) | 
  | **Product Direction (% positive)** | 8.1 (8203 reviews) | 5.7 (57 reviews) | 

---
## Pricing

### Microsoft OneDrive for Business

#### Entry-Level Pricing

Plan: 1 TB of OneDrive storage

Price: $5 user/month

Description: Includes 1TB of OneDrive per user.


[Browse all 5 editions](https://www.g2.com/products/microsoft-onedrive-for-business/pricing)

#### Free Trial

Yes

### SugarSync

#### Entry-Level Pricing

Plan: 100GB

Price: $7.49 per month

Description: 1 User 


[Browse all 5 editions](https://www.g2.com/products/sugarsync/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Cloud Content Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Microsoft OneDrive for Business** | 8.6/10 | 7422 |
| **SugarSync** | 8.0/10 | 36 |

#### File Management

| Feature | Microsoft OneDrive for Business | SugarSync | 
|---|---|---|
| **Device Syncing** | 8.7 (6528 reviews) | 8.8 (32 reviews) | 
| **Web Interface** | 8.6 (6472 reviews) | 8.3 (31 reviews) | 
| **File Type Support** | 8.9 (6535 reviews) | 9.0 (29 reviews) | 
| **Search** | 8.6 (6328 reviews) | 7.7 (27 reviews) | 
| **Mobile Apps** | 8.5 (5424 reviews) | 7.7 (22 reviews) | 

#### Agentic AI - Cloud Content Collaboration

| Feature | Microsoft OneDrive for Business | SugarSync | 
|---|---|---|
| **Autonomous Task Execution** | 7.9 (286 reviews) | Not enough data | 
| **Cross-system Integration** | 8.4 (308 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.0 (289 reviews) | Not enough data | 

#### Collaboration

| Feature | Microsoft OneDrive for Business | SugarSync | 
|---|---|---|
| **File following** | 8.7 (5707 reviews) | 7.7 (23 reviews) | 
| **File Sharing** | 9.0 (6679 reviews) | 8.7 (29 reviews) | 
| **Simultaneously Editing** | 8.4 (5871 reviews) | 6.2 (21 reviews) | 
| **Change Tracking / Audit Logs** | 8.4 (5133 reviews) | 6.9 (20 reviews) | 

#### Administration

| Feature | Microsoft OneDrive for Business | SugarSync | 
|---|---|---|
| **User and Role Management** | 8.7 (4312 reviews) | 8.1 (15 reviews) | 
| **Policies and Controls** | 8.7 (4253 reviews) | 8.0 (11 reviews) | 
| **Device Management** | 8.8 (4235 reviews) | 8.4 (16 reviews) | 
| **Storage Limits** | 8.7 (4623 reviews) | 8.0 (16 reviews) | 
| **Storage Zones** | 8.7 (3932 reviews) | 8.2 (15 reviews) | 
| **Security** | 9.0 (4765 reviews) | 8.1 (17 reviews) | 

#### Platform

| Feature | Microsoft OneDrive for Business | SugarSync | 
|---|---|---|
| **Performance and Reliability** | 8.8 (1524 reviews) | 7.7 (15 reviews) | 
| **Reporting and Auditing** | 8.5 (1199 reviews) | 8.7 (9 reviews) | 
| **System of Record Integration** | 8.7 (1212 reviews) | 8.3 (8 reviews) | 
| **APIs** | 8.5 (997 reviews) | 7.5 (6 reviews) | 

### Online Backup

| Product | Score | Reviews |
|---|---|---|
| **Microsoft OneDrive for Business** | N/A | N/A |
| **SugarSync** | 8.9/10 | 19 |

#### Functionality

| Feature | Microsoft OneDrive for Business | SugarSync | 
|---|---|---|
| **Real-time Sync** | Not enough data | 8.4 (16 reviews) | 
| **Storage Capacity** | Not enough data | 8.2 (17 reviews) | 
| **Remote Backup** | Not enough data | 9.2 (14 reviews) | 
| **Versioning** | Not enough data | 8.6 (13 reviews) | 
| **Mobile Backup Application** | Not enough data | 9.4 (9 reviews) | 

#### Compatibility 

| Feature | Microsoft OneDrive for Business | SugarSync | 
|---|---|---|
| **Disk Backup** | Not enough data | 8.6 (13 reviews) | 
| **Local Backup** | Not enough data | 8.4 (15 reviews) | 
| **Storage Formats** | Not enough data | 9.0 (14 reviews) | 

#### Management

| Feature | Microsoft OneDrive for Business | SugarSync | 
|---|---|---|
| **File Sharing** | Not enough data | 9.1 (16 reviews) | 
| **Security Standards** | Not enough data | 9.3 (14 reviews) | 
| **Encrypted Storage** | Not enough data | 9.4 (15 reviews) | 

#### Agentic AI - Online Backup

| Feature | Microsoft OneDrive for Business | SugarSync | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Backup

| Product | Score | Reviews |
|---|---|---|
| **Microsoft OneDrive for Business** | N/A | N/A |
| **SugarSync** | N/A | N/A |

#### Management

| Feature | Microsoft OneDrive for Business | SugarSync | 
|---|---|---|
| **Disaster Recovery** | Not enough data | Not enough data | 
| **Remote Backup** | Not enough data | Not enough data | 
| **Storage Formats** | Not enough data | Not enough data | 
| **Scheduled Backups** | Not enough data | Not enough data | 
| **On-Demand Restoration** | Not enough data | Not enough data | 

#### Reporting

| Feature | Microsoft OneDrive for Business | SugarSync | 
|---|---|---|
| **Activity Monitoring** | Not enough data | Not enough data | 
| **Documentation** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 

#### Security

| Feature | Microsoft OneDrive for Business | SugarSync | 
|---|---|---|
| **Data Encryption** | Not enough data | Not enough data | 
| **Security and Compliance** | Not enough data | Not enough data | 
| **Deduplication ** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Cloud Content Collaboration Software](https://www.g2.com/categories/cloud-content-collaboration)


**Unique to SugarSync (1):** [Online Backup Software](https://www.g2.com/categories/online-backup)


---
## Reviewer Demographics

### By Company Size

| Segment | Microsoft OneDrive for Business | SugarSync | 
|---|---|---|
| **Small-Business** | 29.1% | 58.1% | 
| **Mid-Market** | 33.0% | 27.0% | 
| **Enterprise** | 37.9% | 14.9% | 

### By Industry

#### Microsoft OneDrive for Business

- **Information Technology and Services:** 11.0%
- **Education Management:** 5.5%
- **Computer Software:** 5.2%
- **Higher Education:** 5.1%
- **Financial Services:** 3.8%
- **Hospital & Health Care:** 3.6%
- **Marketing and Advertising:** 3.2%
- **Retail:** 3.0%
- **Non-Profit Organization Management:** 2.9%
- **Accounting:** 2.8%
- **Other:** 54.0%

#### SugarSync

- **Information Technology and Services:** 11.3%
- **Computer Software:** 9.9%
- **Staffing and Recruiting:** 7.0%
- **Accounting:** 4.2%
- **Airlines/Aviation:** 4.2%
- **Marketing and Advertising:** 4.2%
- **Hospital & Health Care:** 2.8%
- **Human Resources:** 2.8%
- **Computer & Network Security:** 2.8%
- **Construction:** 2.8%
- **Other:** 47.9%

---
## Alternatives

### Alternatives to Microsoft OneDrive for Business

- [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (48081 reviews)
- [Dropbox](https://www.g2.com/products/dropbox/reviews) — 4.4/5 stars (31368 reviews)
- [Box](https://www.g2.com/products/box/reviews) — 4.2/5 stars (5255 reviews)
- [Progress ShareFile](https://www.g2.com/products/progress-sharefile/reviews) — 4.2/5 stars (1536 reviews)
- [Egnyte](https://www.g2.com/products/egnyte/reviews) — 4.4/5 stars (1159 reviews)
- [Zoho WorkDrive](https://www.g2.com/products/zoho-workdrive/reviews) — 4.4/5 stars (714 reviews)
- [OpenText Hightail](https://www.g2.com/products/opentext-opentext-hightail/reviews) — 4.2/5 stars (685 reviews)
- [iManage Work](https://www.g2.com/products/imanage-work/reviews) — 4.4/5 stars (342 reviews)
- [Tresorit](https://www.g2.com/products/tresorit/reviews) — 4.5/5 stars (260 reviews)
- [ownCloud](https://www.g2.com/products/owncloud/reviews) — 4.3/5 stars (239 reviews)

### Alternatives to SugarSync

- [pCloud](https://www.g2.com/products/pcloud/reviews) — 4.3/5 stars (166 reviews)
- [Box](https://www.g2.com/products/box/reviews) — 4.2/5 stars (5255 reviews)
- [Progress ShareFile](https://www.g2.com/products/progress-sharefile/reviews) — 4.2/5 stars (1536 reviews)
- [Dropbox](https://www.g2.com/products/dropbox/reviews) — 4.4/5 stars (31368 reviews)
- [Egnyte](https://www.g2.com/products/egnyte/reviews) — 4.4/5 stars (1159 reviews)
- [OpenText Hightail](https://www.g2.com/products/opentext-opentext-hightail/reviews) — 4.2/5 stars (685 reviews)
- [Tresorit](https://www.g2.com/products/tresorit/reviews) — 4.5/5 stars (260 reviews)
- [IDrive Online and SaaS Backup, Object Storage e2](https://www.g2.com/products/idrive-online-and-saas-backup-object-storage-e2/reviews) — 4.4/5 stars (1948 reviews)
- [Veeam Data Platform](https://www.g2.com/products/veeam-data-platform/reviews) — 4.6/5 stars (721 reviews)
- [Cove Data Protection](https://www.g2.com/products/cove-data-protection/reviews) — 4.5/5 stars (434 reviews)

---
## Top Discussions

### Microsoft OneDrive for Business

- Title: [Which is better Drop box or One drive](https://www.g2.com/discussions/23433-which-is-better-drop-box-or-one-drive) — 14 comments, 2 upvotes
  > **Top comment:** "It depends on the application. At one time, I would have endorsed DropBox without hesitation. OneDrive has resolved their sync issues, and I find it just as..."
- Title: [How does Microsoft OneDrive for Business enhance collaboration and productivity in remote work settings?](https://www.g2.com/discussions/how-does-microsoft-onedrive-for-business-enhance-collaboration-and-productivity-in-remote-work-settings) — 6 comments, 3 upvotes
  > **Top comment:** "When knowledge workers have access to OneDrive they are able to share documents across huge distances with colleagues being able to access and update the..."
- Title: [Can you save pictures as well as documents in one drive](https://www.g2.com/discussions/can-you-save-pictures-as-well-as-documents-in-one-drive-33e66c84-6b2a-4f52-a395-9c8d86ad2404) — 6 comments, 2 upvotes
  > **Top comment:** "Yes, you can save pictures to OneDrive.  In fact, you can save all sorts of file types as long as you have the space to do so. "
- Title: [Is there any way to see your files on the web?](https://www.g2.com/discussions/is-there-any-way-to-see-your-files-on-the-web) — 6 comments, 1 upvote
  > **Top comment:** "Yes. Go to office365.com and sign into your account. Once you do so, go to the  Onedrive tab and your files should be there but only if you saved your files..."
- Title: [Can this be implemented for personal use as well?](https://www.g2.com/discussions/24600-can-this-be-implemented-for-personal-use-as-well) — 5 comments, 1 upvote
  > **Top comment:** "Yes. There are different yearly plans you can purchase that have different levels of storage size for personal or business use. The idea is that you would..."

### SugarSync

- Title: [Is SugarSync secure?](https://www.g2.com/discussions/is-sugarsync-secure) — 1 comment
  > **Top comment:** "Yes, it is secure"
- Title: [What is SugarSync?](https://www.g2.com/discussions/what-is-sugarsync) — 1 comment
  > **Top comment:** "Love ❤️ it"
- Title: [Sharing with non-SugarSync users: is it free?](https://www.g2.com/discussions/sharing-with-non-sugarsync-users-is-it-free) — 1 comment, 1 upvote
  > **Top comment:** "No, but the people you shared something need to register a free account to access the files online, account that comes with zero storage but get 512 MB of..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/microsoft-onedrive-for-business-vs-sugarsync)