--- title: SugarSync Reviews meta_title: 'SugarSync Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 81 reviews by the users' company size, role or industry to find out how SugarSync works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 81 scale: '5' date_modified: '2026-07-17' parent_category: name: Content Management url: https://www.g2.com/categories/content-management --- # SugarSync Reviews **Vendor:** Ziff Davis **Category:** [Cloud Content Collaboration Software](https://www.g2.com/categories/cloud-content-collaboration) **Average Rating:** 4.0/5.0 **Total Reviews:** 81 ## About SugarSync SugarSync is a comprehensive cloud storage service that enables users to back up, access, synchronize, and share files across multiple devices, including computers and mobile platforms. It supports various operating systems such as Windows, macOS, iOS, and Android, ensuring seamless integration into diverse digital environments. By continuously monitoring and updating changes to files, SugarSync ensures that users have the most current versions available across all their devices. Key Features and Functionality: - Automatic File Synchronization: SugarSync continuously monitors files for changes, automatically updating and synchronizing them across all linked devices. - Cross-Platform Compatibility: The service supports multiple operating systems, including Windows, macOS, iOS, and Android, facilitating seamless integration across various devices. - Secure File Sharing: Users can share files and folders privately or publicly, with options to control permissions and track access. - Data Backup and Recovery: SugarSync provides robust backup solutions, ensuring data is securely stored and recoverable in case of device loss or failure. - Remote Data Management: In the event of device theft or loss, users can remotely wipe their data to prevent unauthorized access. Primary Value and User Solutions: SugarSync addresses the need for efficient and secure file management in an increasingly digital and mobile world. By offering automatic synchronization and backup, it ensures that users have access to their latest files anytime, anywhere, without the risk of data loss. The service's cross-platform compatibility and secure sharing capabilities enhance collaboration and productivity, making it an ideal solution for both individuals and businesses seeking reliable and accessible cloud storage. ## SugarSync Pros & Cons **What users like:** - Users appreciate the **ease of use** of SugarSync, enjoying effortless syncing across multiple devices with simple setup. (6 reviews) - Users appreciate the **easy setup** of SugarSync, enabling quick configuration for seamless file synchronization across devices. (3 reviews) - Users value the **easy access and sharing** of files, making personal and professional organization seamless. (2 reviews) - Users love the **easy collaboration** features of SugarSync, facilitating seamless file syncing and sharing across devices. (2 reviews) - Users value SugarSync's **reliable file syncing** , ensuring secure backups and instant updates across all devices. (2 reviews) - Users value the **Remote Access** feature of SugarSync, ensuring easy file management and instant updates across devices. (2 reviews) - Seamless Integration (2 reviews) - Users value the **secure cloud storage** from SugarSync, ensuring their files remain protected and accessible across devices. (2 reviews) - Time-saving (2 reviews) - Affordable (1 reviews) **What users dislike:** - Users experience **slow performance** with SugarSync, especially when syncing large files, hindering productivity and collaboration. (2 reviews) - Users are frustrated by the **storage limitations** and inflexibility of features, affecting overall satisfaction with SugarSync. (2 reviews) - Users find **syncing issues** with SugarSync particularly challenging, especially with large files and real-time collaboration limitations. (2 reviews) - Users find the **pricing high** for SugarSync, which may deter some from choosing the service. (1 reviews) - Users feel that SugarSync's pricing is **slightly higher** compared to other cloud storage options available. (1 reviews) - Users criticize SugarSync for its **limited storage capacity and infrequent updates** , impacting overall usability and functionality. (1 reviews) - Lack of Backup (1 reviews) - Users find the **learning curve challenging** due to initial setup difficulties and a less intuitive mobile experience. (1 reviews) - Users note the **limited space** due to the inflexible 'Designated Sync Folder' model, impacting their overall experience. (1 reviews) - Limited Storage (1 reviews) ## SugarSync Discussions - [Sharing with non-SugarSync users: is it free?](https://www.g2.com/discussions/sharing-with-non-sugarsync-users-is-it-free) - 1 comment, 1 upvote - [Is SugarSync secure?](https://www.g2.com/discussions/is-sugarsync-secure) - 1 comment - [What is SugarSync?](https://www.g2.com/discussions/what-is-sugarsync) - 1 comment - [View SugarSync pricing details and edition comparison](https://www.g2.com/products/sugarsync/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-07-17+12%3A08%3A32+-0500&secure%5Bsession_id%5D=5f457199-acae-43aa-99a2-da660e17868e&secure%5Btoken%5D=f59a284a67a1e36d44be98296968f8e6007bba0f37f46720d0a5a3d09242e6c8&format=llm_user) ## SugarSync Features **File Management** - Device Syncing - Web Interface - File Type Support - Search - Mobile Apps **Functionality** - Real-time Sync - Storage Capacity - Remote Backup - Versioning - Mobile Backup Application **Agentic AI - Cloud Content Collaboration** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction **Collaboration** - File following - File Sharing - Simultaneously Editing - Change Tracking / Audit Logs **Management** - Disaster Recovery - Remote Backup - Storage Formats - Scheduled Backups - On-Demand Restoration **Compatibility ** - Disk Backup - Local Backup - Storage Formats **Administration** - User and Role Management - Policies and Controls - Device Management - Storage Limits - Storage Zones - Security **Reporting** - Activity Monitoring - Documentation - Alerts/Notifications **Management** - File Sharing - Security Standards - Encrypted Storage **Platform** - Performance and Reliability - Reporting and Auditing - System of Record Integration - APIs **Security** - Data Encryption - Security and Compliance - Deduplication **Agentic AI - Online Backup** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making ## Top SugarSync Alternatives - [Microsoft OneDrive for Business](https://www.g2.com/products/microsoft-onedrive-for-business/reviews) - 4.3/5.0 (9,951 reviews) - [pCloud](https://www.g2.com/products/pcloud/reviews) - 4.3/5.0 (164 reviews) - [Box](https://www.g2.com/products/box/reviews) - 4.2/5.0 (5,036 reviews)