--- title: Stunning Reviews meta_title: 'Stunning Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Stunning works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 2 scale: '5' date_modified: '2026-09-22' parent_category: name: Payment url: https://www.g2.com/categories/payment --- # Stunning Reviews **Vendor:** ShiftedFrequency **Category:** [Failed Payment Recovery Software](https://www.g2.com/categories/failed-payment-recovery) **Average Rating:** 4.5/5.0 **Total Reviews:** 2 ## About Stunning Stunning stops SaaS app churn by preventing failed payments. ## Stunning Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users appreciate the **effective customer support** of Stunning, which streamlines billing communication and improves results. (1 reviews) - Users praise **easy integrations** which streamline communication and improve overall billing efficiency with automated messaging. (1 reviews) - Users value the **purpose-built functionality** of Stunning, effectively streamlining customer billing and communication processes. (1 reviews) **What users dislike:** - Users express frustration over the **limited customization** , finding the UX confusing and functions scattered across different areas. (1 reviews) - Users find the **interface confusing** , requiring navigation through multiple spots for enabling, configuring, and customizing functions. (1 reviews) - Users find the **privacy concerns** around the URL for card updates to be troubling and not very secure. (1 reviews) - Users find the **UX confusing** , with multiple steps needed for functions, making management cumbersome and unintuitive. (1 reviews) ## Stunning Reviews ### 1. It's helped us recover hundreds of thousands of dollars **Rating:** 5.0/5.0 stars **Reviewed by:** Chris L. | Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** March 31, 2023 **What do you like best about Stunning?** It's purpose built. It's not trying to be everything to everybody. If a customer's charge doesn't go through - send them messages. If their card is going to expire - send them messages. If they pay for something, send them a receipt. If a charge is coming up, send them a message. The long and the short of it is that it comes down to results. We used to spend many hours every month chasing down customers with failed charges - and we were never pre-emptive with expiring cards. We now spend very little time chasing customers on billing. And their bills get paid. Period. We also like the Zapier integration and the ability to cc us on messages. **What do you dislike about Stunning?** The UX is a bit confusing. You have to go to one spot to enable functions, and then a different spot to configure them, and perhaps even another spot to customize messaging. Also, there's not one consolidated page to quickly manage ALL outstanding invoices from. Lastly, the URL you provide to customers to update their cards isn't incredibly aesthetic (or secure?) and shows both your stunning ID and the stripe ID of the customer within the URI. **What problems is Stunning solving and how is that benefiting you?** It reduces the amount of time we spend managing failed payments both proactively and reactively. This ensures that all failed payments are dealt with in a timely manner AND often prevents failed payments in the first place (by proactively informing customers of upcoming credit card expirations). ### 2. Awesome tool and great support team :) **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** March 26, 2020 **What do you like best about Stunning?** It allows you to automatically chase people for payments and you can set up quite custom emails. It also offers to send receipts which you can embed online with an easy to use billing update page included as well :) **What do you dislike about Stunning?** The interface seems quite outdated and could do with some improvement. **Recommendations to others considering Stunning:** If you are looking for a simple dunning tool Stunning is the way to go :) It does not take much implementation effort and is easy to use. **What problems is Stunning solving and how is that benefiting you?** We are using Stunning to prevent Churn through automated emails for failed payments, an easy option to update card details and an option to remind customers about expiring card details (all over email and in-product). ## Stunning Discussions - [What is Stunning used for?](https://www.g2.com/discussions/what-is-stunning-used-for) - [View Stunning pricing details and edition comparison](https://www.g2.com/products/stunning/reviews?section=pricing&secure%5Bexpires_at%5D=2026-10-03+16%3A58%3A05+-0500&secure%5Bsession_id%5D=14871ff3-5611-4152-81b0-fd2984571282&secure%5Btoken%5D=d737f7e698d28a731ee4e3620636ded2acbb7ad8d1c06e3158a50daf4fdd04c3&format=llm_user) ## Stunning Features **Payment failure - Failed Payment Recovery** - Failed payment prevention - Failure Detection - Instant Notifications - Automated Retry - Failure Categorization **Customer Communication - Failed Payment Recovery** - Email/SMS Alerts - Customizable Messaging - In-app Support **Advance payment method update - Failed Payment Recovery** - Card Expiry - Card Account Updater - Secure Payment Gateway **Failed payment analytics - Failed Payment Recovery** - Insight and trends - AI-driven reporting - Real-Time Tracking ## Top Stunning Alternatives - [Zuora](https://www.g2.com/products/zuora-zuora/reviews) - 3.9/5.0 (293 reviews) - [Paddle](https://www.g2.com/products/paddle/reviews) - 4.5/5.0 (235 reviews) - [Recurly](https://www.g2.com/products/recurly/reviews) - 4.1/5.0 (223 reviews)