Well, it looked promising and usefull, But, it has soo many issues, making it practically unusable. Review collected by and hosted on G2.com.
The list is long.
No Support, and I mean NO Support. I have written in the chat for help, small things, and it either says no one is there, the hours are XXXX, they will get back in 24 hrs. Yet nothing no emails no chat response. I send a chat during their support hrs wich are very short and the response is some will get back in 24 hours. And nothing.
Not knowing and not getting any answers I can only say the program is seriously flawed.
Starting with no UNDO and Redo. You make a mistake and want to undo it, cant be done. That alone makes it impossible to work freely with. especially doing scene timing and changes. The only way I have found around this is to copy the project over and over and over, in order to revert to previous project in lue of no undo.
What program hs no undo redo? Davinci? Photoshop? Premier? I could go on.
This is the first program I have run into since the 90s that has no undo.
I cant figure out how to import my strips into the shot sheet? It seems you have to build your shot sheet from scratch, really? How is this not connected via their database all the info is in the program, and if it is, where is it buried in the cryptic UI? You spend all that time building your stripes and then you have to build your shot sheet from scratch, when all the starting info is right there in the strips. This is a complete waste of time.
There are so many issues like these I won't go on.
Let's talk about the UI, it is confusing, with items buried under labels that do not make sense. There is more but too much to list.
Help, tutorials. What a joke, they are slick catchy super fast-paced and tell you absolutely nothing. the interface IU on the tutorials does not exactly match my UI so even when I stop the video and replay it a dozen times to figure out where that mouse is going and click a tab, is a puzzle game I do not want to play.
Implementation and of courseintegration is flawed beyond mentioning.
Stop trying to be so slick and do some tutorials that are in-depth on the working of the program. Really, but some effort into this.
The program looks great but once you get into it the learning curve sucks when with just a few adjustments could be awesome. I have worked in the game development field for over 15 years for xbox, PlayStation, Disney, and dozens of AAA companies. And UI UX Functions is something I know quite a bit about. This program has so many pipeline, UI UX, and simple support issues that make it Zero stars for me. So close to being fantastic, yet so far from getting there. It seems to me that after all the redo's I have had to do, it is going to be easier to go back to Excel and just do it that way. Review collected by and hosted on G2.com.
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