[ SpotOn Reviews ](https://www.g2.com/products/spoton/reviews) [ SpotOn Reviews ](https://www.g2.com/products/spoton/reviews) # SpotOn Features ##### ## Consumer Intelligence (2) Customer Feedback Provides a forum for customers to give feedback and data storage for company analysis. Sentiment Analysis Gives users greater visibility into the how feel and respond to reputation gaining tactics. Show More ##### ## Reporting (2) Revenue Reporting Provides tools with enhanced filtering and correlation between revenue and reputation. Dashboard Provides a centralized hub and management tools for all data points related to online reputation. Show More ##### ## Media Monitoring (1) Digital Media Monitoring Helps manage ad messaging and measures the full impact of digital advertising campaigns. Show More ##### ## In-House Management (1) Team Workflow Helps establish a workflow that allows team members to communicate effectively and collaboratively. Show More ##### ## POS (5) Credit Card Payments Processes credit card payments either within the platform or using an outside processing company. Barcode Scanning Allows users to scan barcodes to obtain pricing and item information when checking out a customer. Hardware Integration Allows users to connect the software with outside hardware such as cash drawers, credit card readers, barcode scanners, and more. Price Adjustments Applies adjustments such as bulk discounts, sale discounts, buy one get one free or other offers to item prices during checkout. Receipts Provides receipts to customers after their purchase by printing them, sending them via SMS or email, or provides the ability to refuse a receipt. Show More ##### ## Marketing (2) Loyalty Programs Provides customers with discounts or other rewards for being frequent patrons or attacts lapsed customers back with deals or coupons. Email Marketing Uses email to send marketing material to customers such as coupons, special offers, and more. Show More ##### ## Administration (9) Inventory Management Tracks inventory in real time as purchases are made so users are aware of the need to restock. Employee Management Schedules employees, tracks productivity, and allows for multiple user profiles. Reporting Provides users with reporting on key data such as sales, inventory, revenue, and more. E-commerce Integration Connects with an online store to either track inventory sold online or process online payments. Menu Building Creating a menu within the platform for servers to input orders or for online ordering. Inventory Management Tools to track restaurant inventory in order to make accurate purchasing decisions and avoid spoilage. Employee Scheduling Tools to create work schedules for your employees. Reporting & Analytics Reporting and analytics on a variety of data and metrics. Loyalty Management The ability to create a loyalty program to offer coupons or discounts to frequent customers or to lure back infrequent customers. Show More ##### ## Meal Service (5) Payment Gateway The ability to proces credit card payments within the platform. Table Management The ability to see all the tables in a restaurant, their availability, and the status of their orders. Check Adjustment Adjusting or splitting checks to reflect discounts or refunds. Kitchen Tickets The ability to send order tickets to the kitchen to either be printed or appear on a screen. Takeout & Delivery Tools to help create an online ordering service for delivery and takeout. Show More ##### ## Platform Basics (2) Reporting Provides analytics tools that reveal important business metrics and track progress. Interoperability Connects to external systems and applications as needed to complete team workflows. Show More ##### ## Back Office (4) Accounting Tools to track financial data on a day-to-day basis, both incoming and outgoing. Employee Management The ability to manage employee schedules, payroll, or onboarding. Analytics Analysis of data collected by the platform in order to glean usable business insights. Inventory Management Tools to track current inventory against menus and recipes in order to ensure that the restaurant is properly stocked. Show More ##### ## Front of Office (4) POS Tool to place customer orders and collect payment. Table Management The ability to see which tables are free and which are occupied so tables can be assigned customers as they arrive. Kitchen Ticketing Tools for the kitchen to receive customer orders via tickets so they can be prepared and delivered to the proper table. Reservations The ability to reserve tables in advance so the restaurant is not overbooked at the time of the reservation. Show More ##### ## Platform Data (1) Dashboard Has a centralized dashboard for users to interact with Show More ##### ## Generative AI (3) AI Text Summarization Condenses long documents or text into a brief summary. AI Text-to-Speech Simulates human-like speech from text inputs. AI Text Generation Allows users to generate text based on a text prompt. Show More ##### ## Agentic AI - Online Reputation Management (6) Autonomous Task Execution Capability to perform complex tasks without constant human input Multi-step Planning Ability to break down and plan multi-step processes Cross-system Integration Works across multiple software systems or databases Adaptive Learning Improves performance based on feedback and experience Proactive Assistance Anticipates needs and offers suggestions without prompting Decision Making Makes informed choices based on available data and objectives Show More ##### ## Agentic AI - Restaurant Management (7) Autonomous Task Execution Capability to perform complex tasks without constant human input Multi-step Planning Ability to break down and plan multi-step processes Cross-system Integration Works across multiple software systems or databases Adaptive Learning Improves performance based on feedback and experience Natural Language Interaction Engages in human-like conversation for task delegation Proactive Assistance Anticipates needs and offers suggestions without prompting Decision Making Makes informed choices based on available data and objectives Show More ## Top-Rated Alternatives [ ![Toast](https://images.g2crowd.com/uploads/product/hd_favicon/d30e14b19155fd76ac383dcfab4c11f3/toast.svg "Toast") Toast 4.2/5 (352) ](https://www.g2.com/products/toast/reviews) [ ![Square Point of Sale](https://images.g2crowd.com/uploads/product/hd_favicon/2c901b8fb8dbe0415be49cb1f6e20a46/square-point-of-sale.svg "Square Point of Sale") Square Point of Sale 4.6/5 (1,182) ](https://www.g2.com/products/square-point-of-sale/reviews) [ ![Aloha Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/45b6848cb3e51074133f320ac1c73cd1/aloha-cloud.svg "Aloha Cloud") Aloha Cloud 3.9/5 (328) ](https://www.g2.com/products/aloha-cloud/reviews) [ View All Alternatives ](https://www.g2.com/products/spoton/competitors/alternatives) SpotOn Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_6f4e331d8fa9c4b076d87c506c4513ad/toast.jpg "Product Avatar Image") Toast 4.2/5 (370) [ Compare Now ](https://www.g2.com/compare/spoton-vs-toast) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_275cd1e8b8a46c55fcabaea92c4786ee/square-point-of-sale.jpg "Product Avatar Image") Square Point of Sale 4.6/5 (1,208) [ Compare Now ](https://www.g2.com/compare/spoton-vs-square-point-of-sale) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_909cbd977eb5a613e7cdaf08436ddf65/clover.png "Product Avatar Image") Clover 3.8/5 (108) [ Compare Now ](https://www.g2.com/compare/clover-vs-spoton) ##### Categories on G2 [ Online Reputation Management ](https://www.g2.com/categories/online-reputation-management)[ Restaurant Management ](https://www.g2.com/categories/restaurant-management)[ Restaurant POS ](https://www.g2.com/categories/restaurant-pos) [ Retail POS ](https://www.g2.com/categories/retail-pos) Show More ##### Explore More [ Recommended session recording apps for improving my user interface ](https://www.g2.com/discussions/recommended-session-recording-apps-for-improving-my-user-interface)[ Best multi-country payroll software for small business ](https://www.g2.com/discussions/what-s-the-best-multi-country-payroll-software-for-small-businesses)[ What is the most affordable visual collaboration software for SMBs? 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