SpotOn Features

Provides a forum for customers to give feedback and data storage for company analysis.

Gives users greater visibility into the how feel and respond to reputation gaining tactics.

Evaluating strengths and weaknesses of companies with the same target audience

Provides tools with enhanced filtering and correlation between revenue and reputation.

Provides a centralized hub and management tools for all data points related to online reputation.

Helps manage ad messaging and measures the full impact of digital advertising campaigns.

Automatically monitor and receive alerts for any new online reviews

The process of developing, monitoring, and maintaining the brand value, reputation, and awareness across the target audience.

Create, save, and re-purpose templates for emails, forms, etc.

Optimize and manage the search engine optimization efforts for a website or digital content

Planning and managing of resources and procedures to mitigate the impact of events and incidents

Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.

Identify, track, and respond to negative feedback

Track and monitor a specific set of keywords

Helps establish a workflow that allows team members to communicate effectively and collaboratively.

Processes credit card payments either within the platform or using an outside processing company.

Allows users to scan barcodes to obtain pricing and item information when checking out a customer.

Allows users to connect the software with outside hardware such as cash drawers, credit card readers, barcode scanners, and more.

Applies adjustments such as bulk discounts, sale discounts, buy one get one free or other offers to item prices during checkout.

Provides receipts to customers after their purchase by printing them, sending them via SMS or email, or provides the ability to refuse a receipt.

Electronically collect payments for goods or services

Integrate with a third-party accounting system

Provides customers with discounts or other rewards for being frequent patrons or attacts lapsed customers back with deals or coupons.

Uses email to send marketing material to customers such as coupons, special offers, and more.

Tracks inventory in real time as purchases are made so users are aware of the need to restock.

Schedules employees, tracks productivity, and allows for multiple user profiles.

Provides users with reporting on key data such as sales, inventory, revenue, and more.

Connects with an online store to either track inventory sold online or process online payments.

Digitally sign online documents

Tool used to determine accurate pricing and product eligibility for borrowers

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Calculation of consumption tax imposed on the sale of goods/services

Upload, track, and submit receipts in a central database

Design, communicate, and distribute incentives to perform a specific action

Manage sales in retail stores

Tracking, calculating, and paying commissions and earnings to employees

Create, send, and track purchase orders and their statuses

Manage and track customer orders for goods, investments, or any other purchases

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Track and manage the profit margin between the cost of a product and its selling price.

Manage the buying, selling, and holding of stocks

Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances

Track and facilitate returns of products sold

Track products that are for sale at a reduced price or part of coupon promotions

Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process

Creating a menu within the platform for servers to input orders or for online ordering.

Tools to track restaurant inventory in order to make accurate purchasing decisions and avoid spoilage.

Tools to create work schedules for your employees.

Reporting and analytics on a variety of data and metrics.

The ability to create a loyalty program to offer coupons or discounts to frequent customers or to lure back infrequent customers.

Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Purchasing method in which a consumer places a deposit on an item for later pick-up when they come back and pay the balance

Manage order deliveries until they are received by the customers

Active reporting of data and metrics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

The ability to proces credit card payments within the platform.

The ability to see all the tables in a restaurant, their availability, and the status of their orders.

Adjusting or splitting checks to reflect discounts or refunds.

The ability to send order tickets to the kitchen to either be printed or appear on a screen.

Tools to help create an online ordering service for delivery and takeout.

Upload, track, and submit receipts in a central database

Calculation of consumption tax imposed on the sale of goods/services

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Design, communicate, and distribute incentives to perform a specific action

Create, send, and track purchase orders and their statuses

Track and facilitate returns of products sold

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Tracking, calculating, and paying commissions and earnings to employees

An order generated by a seller to a customer, containing details about products or services

Track products that are for sale at a reduced price or part of coupon promotions

Manage and track customer orders for goods, investments, or any other purchases

Store recipes, enable recipe modification, and generate data required for production records

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Capture and record the tips received by servers and manage their distribution between all types of workers in a restaurant

Pre-authorize credit cards to run the total charges that guests accumulate throughout their time at bars

Track employee schedules, availability, and performance across projects and tasks

Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances

Allows users to view inventory and build a menu that's appropriate

Allow customers to make a partial payment on an invoice and track remaining debt

Manage the buying, selling, and holding of stocks

Tool used to determine accurate pricing and product eligibility for borrowers

Track and manage the profit margin between the cost of a product and its selling price.

Distribute a bill into multiple payers according to the proportion suggested by the payers

Provides analytics tools that reveal important business metrics and track progress.

Connects to external systems and applications as needed to complete team workflows.

Active reporting of data and metrics

Report on the allocation and distribution of labor costs across projects

Accounting functionality within the system, not requiring integration with third-party tools

The ability to manage employee schedules, payroll, or onboarding.

Analyze and gain insights into data in real-time

Manage the buying, selling, and holding of stocks

Manage and track customer orders for goods, investments, or any other purchases

View and track pertinent metrics to find patterns and gain insights from data

Accept and process customer payments for products or services using hardware and software

The ability to see which tables are free and which are occupied so tables can be assigned customers as they arrive.

Tools for the kitchen to receive customer orders via tickets so they can be prepared and delivered to the proper table.

The ability to reserve tables in advance so the restaurant is not overbooked at the time of the reservation.

Create, send, and track purchase orders and their statuses

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Design, communicate, and distribute incentives to perform a specific action

Track products that are for sale at a reduced price or part of coupon promotions

Record, update and manage waiting lists

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Allows users to view inventory and build a menu that's appropriate

Has a centralized dashboard for users to interact with

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Condenses long documents or text into a brief summary.

Simulates human-like speech from text inputs.

Use AI to generate content in the form of text, images, videos, etc.

Allows users to generate text based on a text prompt.

Use AI to generate content in the form of text, images, videos, etc.

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Software program that continuously adjusts its behavior based on observed data

Integration with third-party CRM systems

Set up connections to third-party platforms to improve business processes

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Integrate with a third-party accounting system

Set up connections to third-party platforms to improve business processes

Ability that lets users rebrand the software to make it look like their own

Track the usage of certain hashtags

Share internal and external reviews on social media platforms

View and track pertinent metrics to find patterns and gain insights from data

Predict future data based on historical data sets

Encourage your customers to promote your company by providing materials, tools, and reward programs

Automatic reply functionality for incoming messages

Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Enables employees to promote their company by supplying them with materials, tools, and reward programs

An extended application or connector that enables users to perform additional services with their current set of tools

Search and filter data across systems to locate required information by entering keywords or certain criteria

Automatically calculate score after the assessment

Application programming interface that allows for integration with other systems/databases

Alter the layout and content of reports

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Customize data fields to support various needs and use cases

Allows businesses to request reviews from their customers

Tracks metrics that provide insight into how a user interacts with any interface or product

Scan barcodes to ensure accurate pricing and label tracking

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Integrate with a third-party accounting system

Application programming interface that allows for integration with other systems/databases

Track orders throughout the fulfillment process

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Access previous interactions or concerns to maintain customer relationships

Accept, record, and reconcile financial transactions

Set up connections to third-party platforms to improve business processes

Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc.

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Alter the layout and content of reports

Manage and support multiple locations

Designed for bars, clubs, nightclubs, etc.

Track employees' arrival and departure timings for payroll purposes

Accept and process credit card transactions

A collection of customer information such as contact details, demographics, previous interactions, etc.

Monitor product stock levels

Present a catalog of inventory that customers can view

Use AI to generate content in the form of text, images, videos, etc.

Ability of websites, web applications, or mobile applications to function without an active internet connection

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.

Reports specific to sales analysis for trends and strategies

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Use the built-in point of sale or POS integration to streamline administrative and accounting operations across restaurants

Import and export data to and from software applications

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Accept and process customer payments for products or services using hardware and software

Record customer information, purchase history, and other notes

Operate/access software on iPad Devices

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Receive data and information in real time

For Retail Stores

The ability to identify a barcode on or within an image or packaging

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Receive system updates as soon as any changes are made

Create, manage, and send invoices or bills to customers

Automate order processes to improve operational efficiency in fulfillment, shipping, and more

For retailers

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Serves restaurants

Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries

Access software remotely via mobile devices

Tracks and processes online orders

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries

Accept and process credit card transactions

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Access software remotely via mobile devices

Manage and support multiple locations

Receive data and information in real time

Add customized logos and colors to align with company branding

Reports specific to sales analysis for trends and strategies

Market event via social media tools

Notifications that are delivered to users as soon as an event occurs

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Define levels of authorization for access to specific files or systems

Create, manage, and send invoices or bills to customers

Application programming interface that allows for integration with other systems/databases

Track orders throughout the fulfillment process

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.

Receive system updates as soon as any changes are made

Tracks and processes online orders

Alter the layout and content of reports

Scan barcodes to ensure accurate pricing and label tracking

Track item deliveries through dispatch notifications, status and location tracking, and ETA updates

Access previous interactions or concerns to maintain customer relationships

Form predictions based on past and present data/trends

A collection of customer information such as contact details, demographics, previous interactions, etc.

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Electronically collect payments for goods or services

Import and export data to and from software applications

Print paychecks issued to confirm payment of wages or salary

Track factors that affect pricing and adjust prices accordingly to increase sales

Includes functionalities for creating custom eCommerce websites

Customize data fields to support various needs and use cases

Organize and group data or items based on various criteria

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Maintain and control the stock level of inventory

Checkout of online store

Alter the layout and content of reports

Reports specific to sales analysis for trends and strategies

Accept and process credit card transactions

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Manage and support multiple locations

Access the system via a mobile application

Use AI to generate content in the form of text, images, videos, etc.

Data is backed up automatically to prevent data loss

Process of printing custom labels through various methods.

Accept and process customer payments for products or services using hardware and software

Manage and handle various international currencies

Online portal through which end users can access the system, manage tasks, or obtain information

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Use the built-in point of sale or POS integration to streamline administrative and accounting operations across restaurants

Define levels of authorization for access to specific files or systems

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Record customer information, purchase history, and other notes

Operate/access software on iPad Devices

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Track employees' arrival and departure timings for payroll purposes

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Application programming interface that allows for integration with other systems/databases

Receive data and information in real time

For Retail Stores

Ability of websites, web applications, or mobile applications to function without an active internet connection

A collection of customer information such as contact details, demographics, previous interactions, etc.

Accept, record, and reconcile financial transactions

The ability to identify a barcode on or within an image or packaging

Receive system updates as soon as any changes are made

Access previous interactions or concerns to maintain customer relationships

Create, manage, and send invoices or bills to customers

Automate order processes to improve operational efficiency in fulfillment, shipping, and more

For retailers

Present a catalog of inventory that customers can view

Track stock count levels to manage product reordering

See what items have been returned

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Interactivity between software and users by touching areas on the screen of display devices