SpotOn Features
Consumer Intelligence (2)
Customer Feedback
Provides a forum for customers to give feedback and data storage for company analysis.
Sentiment Analysis
Gives users greater visibility into the how feel and respond to reputation gaining tactics.
Reporting (2)
Revenue Reporting
Provides tools with enhanced filtering and correlation between revenue and reputation.
Dashboard
Provides a centralized hub and management tools for all data points related to online reputation.
Media Monitoring (1)
Digital Media Monitoring
Helps manage ad messaging and measures the full impact of digital advertising campaigns.
In-House Management (1)
Team Workflow
Helps establish a workflow that allows team members to communicate effectively and collaboratively.
POS (5)
Credit Card Payments
As reported in 24 SpotOn reviews.
Processes credit card payments either within the platform or using an outside processing company.
Barcode Scanning
This feature was mentioned in 18 SpotOn reviews.
Allows users to scan barcodes to obtain pricing and item information when checking out a customer.
Hardware Integration
This feature was mentioned in 19 SpotOn reviews.
Allows users to connect the software with outside hardware such as cash drawers, credit card readers, barcode scanners, and more.
Price Adjustments
As reported in 22 SpotOn reviews.
Applies adjustments such as bulk discounts, sale discounts, buy one get one free or other offers to item prices during checkout.
Receipts
As reported in 23 SpotOn reviews.
Provides receipts to customers after their purchase by printing them, sending them via SMS or email, or provides the ability to refuse a receipt.
Marketing (2)
Loyalty Programs
As reported in 19 SpotOn reviews.
Provides customers with discounts or other rewards for being frequent patrons or attacts lapsed customers back with deals or coupons.
Email Marketing
This feature was mentioned in 18 SpotOn reviews.
Uses email to send marketing material to customers such as coupons, special offers, and more.
Administration (9)
Inventory Management
18 reviewers of SpotOn have provided feedback on this feature.
Tracks inventory in real time as purchases are made so users are aware of the need to restock.
Employee Management
19 reviewers of SpotOn have provided feedback on this feature.
Schedules employees, tracks productivity, and allows for multiple user profiles.
Reporting
Based on 22 SpotOn reviews.
Provides users with reporting on key data such as sales, inventory, revenue, and more.
E-commerce Integration
This feature was mentioned in 19 SpotOn reviews.
Connects with an online store to either track inventory sold online or process online payments.
Menu Building
This feature was mentioned in 162 SpotOn reviews.
Creating a menu within the platform for servers to input orders or for online ordering.
Inventory Management
This feature was mentioned in 147 SpotOn reviews.
Tools to track restaurant inventory in order to make accurate purchasing decisions and avoid spoilage.
Employee Scheduling
As reported in 147 SpotOn reviews.
Tools to create work schedules for your employees.
Reporting & Analytics
160 reviewers of SpotOn have provided feedback on this feature.
Reporting and analytics on a variety of data and metrics.
Loyalty Management
This feature was mentioned in 146 SpotOn reviews.
The ability to create a loyalty program to offer coupons or discounts to frequent customers or to lure back infrequent customers.
Meal Service (5)
Payment Gateway
As reported in 157 SpotOn reviews.
The ability to proces credit card payments within the platform.
Table Management
151 reviewers of SpotOn have provided feedback on this feature.
The ability to see all the tables in a restaurant, their availability, and the status of their orders.
Check Adjustment
This feature was mentioned in 155 SpotOn reviews.
Adjusting or splitting checks to reflect discounts or refunds.
Kitchen Tickets
Based on 158 SpotOn reviews.
The ability to send order tickets to the kitchen to either be printed or appear on a screen.
Takeout & Delivery
This feature was mentioned in 152 SpotOn reviews.
Tools to help create an online ordering service for delivery and takeout.
Platform Basics (2)
Reporting
Provides analytics tools that reveal important business metrics and track progress.
Interoperability
Connects to external systems and applications as needed to complete team workflows.
Back Office (4)
Accounting
Tools to track financial data on a day-to-day basis, both incoming and outgoing.
Employee Management
The ability to manage employee schedules, payroll, or onboarding.
Analytics
Analysis of data collected by the platform in order to glean usable business insights.
Inventory Management
Tools to track current inventory against menus and recipes in order to ensure that the restaurant is properly stocked.
Front of Office (4)
POS
Tool to place customer orders and collect payment.
Table Management
The ability to see which tables are free and which are occupied so tables can be assigned customers as they arrive.
Kitchen Ticketing
Tools for the kitchen to receive customer orders via tickets so they can be prepared and delivered to the proper table.
Reservations
The ability to reserve tables in advance so the restaurant is not overbooked at the time of the reservation.
Platform Data (1)
Dashboard
Has a centralized dashboard for users to interact with
Generative AI (3)
AI Text Summarization
Condenses long documents or text into a brief summary.
AI Text-to-Speech
Simulates human-like speech from text inputs.
AI Text Generation
Allows users to generate text based on a text prompt.
Agentic AI - Online Reputation Management (6)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Restaurant Management (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives





