In my managerial role, it is crucial for me to determine team performance without engaging in micromanagement. The People Dashboard in Spiky enables me to see the communication patterns, engagement levels, and even the confidence of my representatives. Review collected by and hosted on G2.com.

Everything is okay. I wish I could get a bit more background or reasoning behind the real time tips. Review collected by and hosted on G2.com.

The AI component, the real-time alerts and guidance are the most useful to the sales team. Review collected by and hosted on G2.com.

I cannot think of a dislike. Compared to other similar tools I have tried on the market, Spiky is far superior and feature rich. If I may suggest something, I would say to Spikey to keep innovating and adding new value-add features as they have been doing. Review collected by and hosted on G2.com.

What I love most about Spiky is how it acts as a second brain, quietly keeping track of everything for you. It delivers real-time insights, generates emails based on your conversations, automatically syncs deal details into your CRM, and even analyzes how close you are to closing a deal. - A must for sales teams. Review collected by and hosted on G2.com.

Sometimes clients don't want third-party tools included in meetings. But that has nothing to do with the Spiky or its functionality. Review collected by and hosted on G2.com.

My team and I use Spiky ALL the time. I absolutely love the fact that I can keep a meeting to myself or share it with specific team members, or the whole team. Also, the transcripts have been a GAMECHANGER for our business. And, it's super easy to use.... and it keeps the VIDEOS (unlike other tools that only keep the audio).

It's clear that the team at Spiky is continuing to evolve and innovate. With that, there are occasional hiccups. BUT, their team is SUPER, SUPER, SUPER responsive and addresses all issues VERY QUICKLY. Review collected by and hosted on G2.com.

I have some outlier meetings that are SUPER long (4+ hours) and those transcriptions get cutoff. The "coaching" functionality is sometimes helpful, but seems geared towards sales calls. My meetings are almost always internal. Also, the AI summaries are variable in quality, so we just run the transcript through known AI platforms when needed and that does the trick. Overall, very MINOR things. Review collected by and hosted on G2.com.

Besides the super helpful coaching and analytics, The UI is very practical, and the sales conversations are now providing us with in-depth data. Review collected by and hosted on G2.com.

Especially for complex sales cycles, more data would be helpful. Review collected by and hosted on G2.com.

analysing the inshigts during the meeting and giving a clear details about what the client is saying its really awsome key for the sales people. Review collected by and hosted on G2.com.

I am not seen any difficulties all the way the tool is really helpful Review collected by and hosted on G2.com.

Spiky is very helpful with the feedback that we are having after each meeting and also a very good tool for corporate memory. Review collected by and hosted on G2.com.

Nothing I dislike about Spiky. I use it and present in all my meetings. Review collected by and hosted on G2.com.

My team uses Spiky all the time as it provides both management and reps with the ability understand how and where the reps are excelling and where they can benefit from coaching. It also allows the reps to identify areas to improve their ability to probe more getting to the heart of the client challenges, provides recommended questions for reps to explore additional business needs within the prospects business. I highly recommend Spiky Review collected by and hosted on G2.com.

The inaccuracies were troublesome at first but they have reduced these significantly since we started using. Review collected by and hosted on G2.com.

More than just transcribing meetings into notes that are integrated into your CRM, Spiky provides managers with the ability to understand how and where their reps are struggling and excelling to communicate effectively. It also allows the reps to identify opportunities to improve their ability to resonate more deeply with their prospects and customers. I was blown away when I reviewed my meetings and have corrected some aspects of my presentation. Then there is the ability to review the other parties' verbal signals and body language. Can't possibly recommend more. Review collected by and hosted on G2.com.

I would like more guidance on how to use Spiky best. I'm guessing Spiky is a much more powerful solution than I have experienced to date. Review collected by and hosted on G2.com.

Emotion differentiates Spiky from other notetakers and call coaching tools on the market. (ie Gong, Fathom, Firefly, Salesloft, etc). At a glance, the Spiky Score helps me understand how well my team and I are communicating. However, I find myself gravitating to the Voice Emotion metric to gauge how well I'm communicating and how well my message is landing - with internal or external audiences. Review collected by and hosted on G2.com.

I love how quickly Spiky is iterating! However, this sometimes exposes users to rather raw capabilities. Happily these quickly mature. The team is super responsive to feedback & requests! Review collected by and hosted on G2.com.