Not only it doesn't make me feel like drowning in data, but it also enables me to accelerate my sales numbers. What I most prefer is how it tells me my strong areas and identifies where I could work on in a simple and understandable way. It has been the most significant factor for me in terms of improving my pitch, being more persuasive on the objections, and closing more deals. Review collected by and hosted on G2.com.

I am still anxious about it not being compatible with my preferred customer relationship management applications like Pipedrive and Zoho Review collected by and hosted on G2.com.

As a CX leader managing remote teams, I rely heavily on meetings to connect and collaborate. Having Spiky.AI in our meetings has improved the meeting experience—making them more enjoyable and engaging. By handling tasks like note-taking and analyzing action items, Spiky allows us to focus fully on the conversation in the moment.

What really sets Spiky apart is its ability to measure key data points, such as who spoke, for how long, their positivity, and the number of questions they asked. These insights provide a deeper context of team dynamics and meeting effectiveness. We even have friendly laugh as to who had most positive language.

While I appreciate all the features, my favorites are the Real-Time Feedback and Ask Scribe. The former keeps discussions on track with actionable insights in real time, while the latter makes it effortless to retrieve specific details from past meetings.

Previously, my go-to feature was the Custom Meeting Templates, which allowed us to tailor Spiky’s analysis for different meeting types—team meetings, project implementation sessions, voice-of-customer discussions, and customer support interviews. This ensured that every meeting was analyzed in a way that matched its purpose, adding incredible value to our workflows. Review collected by and hosted on G2.com.

So far so good, team is putting new features and their customer support is pretty fast when we have questions about how certain things work in the application. Review collected by and hosted on G2.com.

Being a coach, I can follow the communication skills of my staff and find the lower and higher determining goal of them. After that, I can teach more specific things to their needs. Review collected by and hosted on G2.com.

Currently, the user interface has a nice design but it can be more basic in some parts. Review collected by and hosted on G2.com.

The app gives a detailed breakdown about each representative's performance and outcome of the sessions with the help of 1:1 coaching. Review collected by and hosted on G2.com.

By adding more CRM tools to Spiky, it would expand functionalities and make it more convenient to adapt to different business processes. Review collected by and hosted on G2.com.

What I find most compelling about Spiky.ai is its real-time conversational intelligence—especially the way it analyzes engagement, sentiment, and communication patterns live during meetings or calls. Review collected by and hosted on G2.com.

The learning curve for fully leveraging all features might be steep for less tech-savvy teams. Review collected by and hosted on G2.com.

The installation and startup of it were very fast and easy and I was brought from item to item. Moreover, with my CRM as it pairs smoothly by the way, I will have all the benefits from it. Review collected by and hosted on G2.com.

Happy with the results. Everything is fine, I never encountered any problems Review collected by and hosted on G2.com.

The main benefit of the post meeting analysis is a shift from the old to a new way of proceeding. It brings out the moments that matter and teaches us the right way to get there. Review collected by and hosted on G2.com.

It needs mobile version improvement so that everybody can reach Review collected by and hosted on G2.com.

Spiky AI has enabled my sales team to make sure they are executing our sales process to get the best results. By being a sales coach in real time, the sales team has done better discovery calls leading to higher win rates. All the things a sales rep may not remember to do in a sales conversation has decreased tremendously.

From a leadership side of things, I know the playbook that's been built is being followed. I also have a much better understanding of what top performers are doing so I can coach the rest of the team on those behaviors and skillsets. Review collected by and hosted on G2.com.

We sell to a lot of international companies and sometimes the transcript isn't always accurate. Minor and something that we can work through. Review collected by and hosted on G2.com.

Not only does Spiky already do a lot of the things I am looking for in a business meeting transcription service (video recording, action items, assessment of sales person effectiveness, video clips) but the team is always eager to get feedback and discuss potential enhancements that will continue to make my life better as a user. Review collected by and hosted on G2.com.

Currently I can't synchronize my meeting transcripts with my Person records in my CRM - I can only synchronize to Deals. But I do know that the team is working on this. Review collected by and hosted on G2.com.

Automatically joins meetings and generates summaries, action items, so we don’t have to take manual notes. So now we never forget even about smallest things we discuss with customers. Review collected by and hosted on G2.com.

haven't found anything annoying so far :) Review collected by and hosted on G2.com.