--- title: Spiky Reviews meta_title: 'Spiky Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 134 reviews by the users' company size, role or industry to find out how Spiky works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 134 scale: '5' date_modified: '2026-09-28' parent_category: name: Sales Acceleration url: https://www.g2.com/categories/sales-acceleration ---

Spiky Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users praise Spiky for its exceptional accuracy, delivering detailed results effortlessly from meetings with diverse accents. (13 mentions)
Users find Spiky very helpful for live coaching and instant feedback, enhancing their meeting effectiveness and skills development. (10 mentions)
Users value the real-time feedback from Spiky, enhancing their sales calls and team coaching effectively. (8 mentions)
Users value the time-saving features of Spiky, as it automates notes and follow-ups efficiently during meetings. (8 mentions)
Users value the effortless note-taking and action item generation by Spiky, enhancing productivity during meetings. (7 mentions)
Users experience occasional accuracy issues with transcripts, but find them manageable in their international dealings. (2 mentions)
Users face issues with AI inaccuracy in Spiky, particularly when multiple speakers are using a single microphone. (2 mentions)
Users report call limitations with Spiky, including issues with long meeting transcriptions and lack of an Android app. (2 mentions)
Users are concerned about integration issues with CRM applications, limiting synchronization to deals instead of person records. (2 mentions)
Users find the missing synchronization features and variable AI summaries limiting for internal meetings and long transcripts. (2 mentions)

5 Pros or Advantages of Spiky

1. Accuracy
Users praise Spiky for its exceptional accuracy, delivering detailed results effortlessly from meetings with diverse accents.
See 13 mentions

See Related User Reviews

Rob Z.
RZ

Rob Z.

Small-Business (50 or fewer emp.)

5.0/5

"An extremely insightful revenue intelligence platform"

What do you like about Spiky?

Spiky allows me to deep dive into user sentiment and customer health in a meaningful way. It also allows me to manage at scale, dropping into key poin

Kamal P.
KP

Kamal P.

Small-Business (50 or fewer emp.)

5.0/5

"Huge time saver across the entire company"

What do you like about Spiky?

I love the detailed results I get for minimal behaviour change. Massive results for essentially no difference in behavior is incredible. Goes far beyo

2. Helpful
Users find Spiky very helpful for live coaching and instant feedback, enhancing their meeting effectiveness and skills development.
See 10 mentions

See Related User Reviews

WH

Will H.

Small-Business (50 or fewer emp.)

4.5/5

"Spiky is a necessary step teams should be taking if they're serious about working smarter with AI."

What do you like about Spiky?

Ease of use (set it then forget it) and the storage of critical information. Spiky is our second brain that I can rely on to store vital information s

OY

Onur Y.

Small-Business (50 or fewer emp.)

5.0/5

"Must-Have AI Assistant for Sales Teams"

What do you like about Spiky?

Unlike most tools, Spiky gives me live coaching without dropping the connection. It helps me stay sharp and find solutions in the moment—during the me

3. Feedback Management
Users value the real-time feedback from Spiky, enhancing their sales calls and team coaching effectively.
See 8 mentions

See Related User Reviews

Afra B.
AB

Afra B.

Small-Business (50 or fewer emp.)

5.0/5

"Real-Time coaching that boosts sales performance"

What do you like about Spiky?

Spiky gives instant feedback during calls. It is allowing for quick adjustments everytime we have a meeting. The insights are clear and actionable.

Songül G.
SG

Songül G.

Mid-Market (51-1000 emp.)

5.0/5

"Optimized our Sales Performance"

What do you like about Spiky?

One of the top-notch things about Spiky is how it guides me through my sales calls by giving me live feedback without taking much attention away from

4. Time-saving
Users value the time-saving features of Spiky, as it automates notes and follow-ups efficiently during meetings.
See 8 mentions

See Related User Reviews

Z

Zeynep .

Small-Business (50 or fewer emp.)

5.0/5

"Great tool that improved every meeting"

What do you like about Spiky?

I've found Spiky to be an incredible productivity booster, especially for a secretary like me. It's made a huge difference in my daily work at the mun

Yadigar .
Y

Yadigar .

Small-Business (50 or fewer emp.)

5.0/5

"Real-Time Coaching That Actually Helps"

What do you like about Spiky?

Spiky Scribe will generate my notes and action points effortlessly. This way I don’t have to spend my life writing and listening to call recordings. T

5. Action Items
Users value the effortless note-taking and action item generation by Spiky, enhancing productivity during meetings.
See 7 mentions

See Related User Reviews

Z

Zeynep .

Small-Business (50 or fewer emp.)

5.0/5

"Great tool that improved every meeting"

What do you like about Spiky?

I've found Spiky to be an incredible productivity booster, especially for a secretary like me. It's made a huge difference in my daily work at the mun

Yadigar .
Y

Yadigar .

Small-Business (50 or fewer emp.)

5.0/5

"Real-Time Coaching That Actually Helps"

What do you like about Spiky?

Spiky Scribe will generate my notes and action points effortlessly. This way I don’t have to spend my life writing and listening to call recordings. T

5 Cons or Disadvantages of Spiky

1. Accuracy Issues
Users experience occasional accuracy issues with transcripts, but find them manageable in their international dealings.
See 2 mentions

See Related User Reviews

Kevin M.
KM

Kevin M.

Mid-Market (51-1000 emp.)

5.0/5

"Direct Positive Impact for my sellers and leadership"

What do you dislike about Spiky?

We sell to a lot of international companies and sometimes the transcript isn't always accurate. Minor and something that we can work through.

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Innovative Sales Solution with tremendous support"

What do you dislike about Spiky?

The inaccuracies were troublesome at first but they have reduced these significantly since we started using.

2. AI Inaccuracy
Users face issues with AI inaccuracy in Spiky, particularly when multiple speakers are using a single microphone.
See 2 mentions

See Related User Reviews

Z

Zeynep .

Small-Business (50 or fewer emp.)

5.0/5

"Great tool that improved every meeting"

What do you dislike about Spiky?

We've found a limitation with Spiky when we have in-person meetings where multiple people speak into a single microphone. The tool can not distinguish

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Innovative Sales Solution with tremendous support"

What do you dislike about Spiky?

The inaccuracies were troublesome at first but they have reduced these significantly since we started using.

3. Call Limitations
Users report call limitations with Spiky, including issues with long meeting transcriptions and lack of an Android app.
See 2 mentions

See Related User Reviews

Haluk .
H

Haluk .

Small-Business (50 or fewer emp.)

5.0/5

"Great tool for analysing and actionizing online, offline/field sales calls integrated to CRM"

What do you dislike about Spiky?

No android app to listen to field sales calls Haven't got the ability to listen to phone calls

Ashish G.
AG

Ashish G.

Small-Business (50 or fewer emp.)

5.0/5

"Phenomenal tool and support"

What do you dislike about Spiky?

I have some outlier meetings that are SUPER long (4+ hours) and those transcriptions get cutoff. The "coaching" functionality is sometimes helpful, bu

4. Integration Issues
Users are concerned about integration issues with CRM applications, limiting synchronization to deals instead of person records.
See 2 mentions

See Related User Reviews

EK

Erman K.

Mid-Market (51-1000 emp.)

5.0/5

"Team communication and training improved so much"

What do you dislike about Spiky?

I am still anxious about it not being compatible with my preferred customer relationship management applications like Pipedrive and Zoho

Shelley M.
SM

Shelley M.

Small-Business (50 or fewer emp.)

5.0/5

"Exactly what I was looking for"

What do you dislike about Spiky?

Currently I can't synchronize my meeting transcripts with my Person records in my CRM - I can only synchronize to Deals. But I do know that the team i

5. Missing Features
Users find the missing synchronization features and variable AI summaries limiting for internal meetings and long transcripts.
See 2 mentions

See Related User Reviews

Shelley M.
SM

Shelley M.

Small-Business (50 or fewer emp.)

5.0/5

"Exactly what I was looking for"

What do you dislike about Spiky?

Currently I can't synchronize my meeting transcripts with my Person records in my CRM - I can only synchronize to Deals. But I do know that the team i

Ashish G.
AG

Ashish G.

Small-Business (50 or fewer emp.)

5.0/5

"Phenomenal tool and support"

What do you dislike about Spiky?

I have some outlier meetings that are SUPER long (4+ hours) and those transcriptions get cutoff. The "coaching" functionality is sometimes helpful, bu

WH
Will H.
Small-Business (50 or fewer emp.)
"Spiky is a necessary step teams should be taking if they're serious about working smarter with AI."
4.5/5
What do you like best about Spiky?

Ease of use (set it then forget it) and the storage of critical information. Spiky is our second brain that I can rely on to store vital information so I don't have to think about it. Review collected by and hosted on G2.com.

What do you dislike about Spiky?

Referencabilty / locating information quickly Review collected by and hosted on G2.com.

Yadigar .
Y
Yadigar .
project manager
Small-Business (50 or fewer emp.)
"Real-Time Coaching That Actually Helps"
5/5
What do you like best about Spiky?

Spiky Scribe will generate my notes and action points effortlessly. This way I don’t have to spend my life writing and listening to call recordings. The follow-ups remind me of those easier than before. Review collected by and hosted on G2.com.

What do you dislike about Spiky?

Honestly, I love it all—no dislikes .... Review collected by and hosted on G2.com.

OY
Onur Y.
Tester
Small-Business (50 or fewer emp.)
"Must-Have AI Assistant for Sales Teams"
5/5
What do you like best about Spiky?

Unlike most tools, Spiky gives me live coaching without dropping the connection. It helps me stay sharp and find solutions in the moment—during the meeting, not after. I learn by doing, with Spiky right there to guide me. Review collected by and hosted on G2.com.

What do you dislike about Spiky?

Getting real-time insights that are helpful is great. I’d like to go one step ahead and be able to adjust parts of them meet my personal selling style more directly. Review collected by and hosted on G2.com.

S
selin .
Turkic Republics Regional Business Development Manager
Mid-Market (51-1000 emp.)
"Client engagement building is easier for us now"
5/5
What do you like best about Spiky?

I have utilized sales tools, which usually take weeks to get up and running, but implementing Spiky was incredibly easy. The onboarding process went smoothly, and the very next day, I was already getting benefits out of it. Review collected by and hosted on G2.com.

What do you dislike about Spiky?

I love transcription, but translations during the meeting, when the language changes, are great, but sometimes it misses some words. Review collected by and hosted on G2.com.

David W.
DW
David W.
Chief Revenue Officer
Small-Business (50 or fewer emp.)
"Spiky is Awesome!"
5/5
What do you like best about Spiky?

Call insights are fantastic. As a leader, it gives me both the quick recap and the details. I can then dig into each person on the call, and get specific next steps, as well as EQ level feedback. This allows me to coach my team quickly, and understand what is happening in the deal. Review collected by and hosted on G2.com.

What do you dislike about Spiky?

Nothing - I've used many AI recording tools and this one is solid. Review collected by and hosted on G2.com.

Afra B.
AB
Afra B.
System Integration And Test Engineer
Defense & Space
Small-Business (50 or fewer emp.)
"Real-Time coaching that boosts sales performance"
5/5
What do you like best about Spiky?

Spiky gives instant feedback during calls. It is allowing for quick adjustments everytime we have a meeting. The insights are clear and actionable. Review collected by and hosted on G2.com.

What do you dislike about Spiky?

I like most of the aspects of it, but I have trouble with using different sales playbooks. The ease of use can be improved or maybe we can have a demo about it. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Spiky.AI review"
5/5
What do you like best about Spiky?

So far Spiky has one of the best transcription capabilities I've encountered (my meetings are usually in English). Even when participants have heavy and varying accents, Spiky is sometimes able to pick it up better than myself.

Furthermore the live feedback is great for my new sales, as they are reminded of the important topics they need to discuss during a call.

The team behind Spiky is also great. I needed extra functionality for some software which we use and their team was able to implement it for us (and within a very short timeframe). Review collected by and hosted on G2.com.

What do you dislike about Spiky?

At this point there are no downsides. The only downside was a permission setting with how our CRM was set-up but Spiky was able to find a work-around. Review collected by and hosted on G2.com.

Verified User in Computer Software
EC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"Game changer for sales"
5/5
What do you like best about Spiky?

Gong pioneered post-call insights, but Spiky.ai is pushing the next frontier by enabling real-time self-awareness. Now, sellers can maximize the exact moment they need to perform at their peak: coaching, nudging, and assisting. Review collected by and hosted on G2.com.

What do you dislike about Spiky?

It would be great to add forecasting functionality for sales leaders Review collected by and hosted on G2.com.

Verified User in Insurance
UI
Verified User in Insurance
Mid-Market (51-1000 emp.)
"Great Meeting Assistant that Allows Focused Conversations"
4.5/5
What do you like best about Spiky?

I attend a lot of meetings with detailed product and technical discussions. Having Spiky in the meeting allows me to stay focused on the meeting vs note taking or preparing for after-action items. The ability to watch, view transcripts and generate recaps when needed saves time and keeps the team aligned. Review collected by and hosted on G2.com.

What do you dislike about Spiky?

Like any similar tool it takes time to get used to the accuracy or ability to handle large meeting rooms with multiple speakers. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Amazing analytics and insights"
5/5
What do you like best about Spiky?

I’ve been really impressed with Spiky.ai. The real-time feedback during calls has been a game-changer for coaching and improving sales conversations on the spot. It also does a great job cleaning up call data and improving pipeline hygiene, something that’s always a pain to stay on top of. It’s made it easier to keep our CRM accurate and our forecasts tighter. Definitely a helpful tool for any sales org looking to get sharper and more efficient. Review collected by and hosted on G2.com.

What do you dislike about Spiky?

I haven’t come across anything to date I didn’t like. Review collected by and hosted on G2.com.

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