# Soprano Connect Reviews
**Vendor:** Soprano Design  
**Category:** [Proactive Notification Software](https://www.g2.com/categories/proactive-notification)  
**Average Rating:** 3.5/5.0  
**Total Reviews:** 1
## About Soprano Connect
Headquartered in Sydney, Australia, Soprano Design is a leading global communications platform as a service (CPaaS) provider that brings nearly 30 years of experience with enterprise-level mobile messaging solutions to each of our over 4,500 government and enterprise clients around the globe. Our cloud-based platform, Soprano Connect, allows businesses to integrate secure mobile messaging channels such as email, SMS, voice, IP messaging and conversational AI to interact and communicate with their audiences. Citizens and consumers increasingly demand tailored communication experiences from the brands they engage with. Soprano helps these brands create meaningful experiences by providing real-time interactions through multiple channels, all from a single dashboard.




## Soprano Connect Reviews
  ### 1. Excellent cloud-based messaging for enterprise use

**Rating:** 3.5/5.0 stars

**Reviewed by:** Codrut N. | Business Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 24, 2019

**What do you like best about Soprano Connect?**

Soprano MEMS is a great tool for organizations in need of a service that can be deployed globally on multiple locations, using multiple languages/localizations. This piece of code delivers low-cost IP-based interactive messaging services — even more affordable than SMS — but can also preserve SMS capabilities for certain situations.

**What do you dislike about Soprano Connect?**

This solution targets very large clients and, unfortunately, there is no version for small businesses. Thankfully, small businesses can use various other products for their instant messaging needs, and the consumer-grade products such as WhatsApp or Telegram should be enough to get the job done.

**Recommendations to others considering Soprano Connect:**

If you are working in a large company, Soprano MEMS might be just what it needs. However, smaller businesses and freelancers might find no use for such a product.

**What problems is Soprano Connect solving and how is that benefiting you?**

If my company will ever grow to reach multiple markets across the globe, this solution could be exactly what I need — alongside products like Mapp, AdButler, Flashtalking, Prezly, ClearView Social, and so on.



- [View Soprano Connect pricing details and edition comparison](https://www.g2.com/products/soprano-connect/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+21%3A42%3A47+-0500&secure%5Bsession_id%5D=35c4b543-3aa2-4c89-9dad-4fd79ca44bf4&secure%5Btoken%5D=4b4412e2e79fe1779255fa92063246989c1647cc1649e6c0e05c7463978a08b2&format=llm_user)

## Soprano Connect Features
**Messaging Channels**
- SMS Messaging
- Email
- Voice Messaging
- Two way messaging

**Administration**
- Scheduling
- Triggered Notifications
- Segmentation
- Integrations

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