[ Sonar Reviews ](https://www.g2.com/products/sonar/reviews) [ Sonar Reviews ](https://www.g2.com/products/sonar/reviews) # Sonar Pricing Overview [Editedit](https://my.g2.com/sonar/pricings) ## Sonar Pricing Key Insights Last updated on Jul 01, 2026 * * * Sonar offers **2 pricing editions** , with pricing details available directly from the vendor. A free trial of **Sonar** is not available. Review the Sonar pricing table below to determine which features best align with your requirements. Contact **Sonar** directly to purchase the software. * * * Marchex Sonar Core — Contact Us / Per Month Marchex Sonar Enterprise — Contact Us / Per Month Rated 4.2 / 5 \*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller. Marchex Sonar Core Contact Us Per Month Our standard package for sales, marketers, operations and support. - Mass message campaigns - CRM integrations - Canned responses - Contact properties management system - Desktop Widget - Automatic Follow-up Campaigns - Ping Widget - Call Forwarding - Link shortening and tracking - Away Messages - Keyboard shortcuts - Analytics - Data Export / CSV Import - Roles and Permissions Management (RBAC) - Team Hierarchy (65+ customizable permission sets) - User and Team Management - Intelligent time zone compliance - Double Opt-In - Message Delivery Reports - In-app and email support - Training materials - Hosted SMS / Text to landline Show More Marchex Sonar Enterprise Contact Us Per Month Includes all feature of the Core package plus: - Intelligent message routing and lead scoring - Custom Integrations - iFrame functionality to current CRM - AI Flows and Bots - Award-winning AI & NLP - Automatic Data Capture Flows - Custom Workflows - Custom Analytics - Dedicated Enterprise Account Manager - Custom Training Materials - Strategic Kick-off Call - Pitch and Training Events - Manager and User level trainings - Implementation Support - Strategic Business Reviews - Strategic Planning and Feature Education sessions - Short Code, Long Code, 10DLC or Toll-Free numbers available Show More Pricing information for Sonar is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Sonar must be conducted with the seller. Pricing information was last updated on October 09, 2024 Show More ## Pricing Insights Averages based on real user reviews. ### Time to Implement 3 months ### Return on Investment 11 months ### Perceived Cost $$$$$ ## Sonar Pricing FAQs Generated using AI Is Sonar free, or does it offer a free trial? No. According to G2 data, Sonar does not offer a free plan or free trial. Users need to purchase a paid plan to access the product. Visit the seller's official pricing page for current pricing details and plan options. How much does Sonar cost in 2026? Pricing details for Sonar are not publicly listed. Users should visit the Sonar's official pricing page or contact the vendor directly for current pricing information. Who is Sonar pricing best suited for? Based on G2 reviewer demographics, Sonar's pricing and feature set are best suited for mid-market and enterprise organizations with 51 or more employees. G2 reviewers from Real Estate, Transportation, Internet, and Healthcare industries represent the most active user base. The Marchex Sonar Core tier suits mid-market sales, operations, and support teams needing reliable SMS communication and CRM integration. Sonar's Enterprise tier is ideal for large organizations requiring AI-driven automation, custom workflows, and dedicated strategic support. Small businesses appear less frequently among satisfied reviewers, with some citing contract rigidity as a concern, suggesting Sonar's pricing structure is better aligned with larger, resource-rich organizations. What are the key differences between the free and paid versions of Sonar? Sonar does not offer a free version or free trial based on G2 pricing data. Sonar's pricing is structured around two paid tiers: Marchex Sonar Core and Marchex Sonar Enterprise, both requiring direct vendor contact for pricing. The Core tier covers essential SMS marketing capabilities including mass campaigns, CRM integrations, canned responses, and analytics. Sonar's Enterprise tier builds on Core by adding AI-powered routing, custom integrations, iFrame CRM functionality, AI Flows and Bots, dedicated account management, and strategic support services. G2 reviewers frequently highlight the Salesforce integration and enterprise-level support as key differentiators that justify the step up to Sonar's higher tier. Is Sonar considered good value for its pricing? G2 reviews of Sonar present a mixed value picture. The majority of reviewers rate Sonar highly for ease of use, CRM integration, and improved client communication, particularly in Real Estate and Transportation industries. However, some G2 reviewers raise concerns about opt-in friction, limited mobile app functionality, and occasional platform outages. One small business reviewer flagged a $600 early termination fee and auto-renewing contracts as significant concerns. Reviewers who switched from alternatives like Chatbox generally view Sonar favorably. Given the custom pricing model, value depends heavily on negotiated terms, making Sonar a stronger investment for mid-market and enterprise teams with dedicated account support than for smaller organizations. ## Top-Rated Alternatives [ ![Fin](https://images.g2crowd.com/uploads/product/hd_favicon/5d5fd30de40ef30f077664aa44f9775a/fin.svg "Fin") Fin 4.5/5(3,901) ](https://www.g2.com/products/fin/reviews) [ ![Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-marketing-formerly-salesforce-marketing-cloud.svg "Agentforce Marketing (formerly Salesforce Marketing Cloud)") Agentforce Marketing (formerly Salesforce Marketing Cloud) 4/5(4,629) ](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews) [ ![TextUs](https://images.g2crowd.com/uploads/product/hd_favicon/40fc82cefc85b06f32b4c3afe67b26de/textus.svg "TextUs") TextUs 4.7/5(629) ](https://www.g2.com/products/textus/reviews) [ View All Alternatives ](https://www.g2.com/products/sonar/competitors/alternatives) ## Sonar Alternatives Pricing The following is a quick overview of editions offered by other [SMS Marketing Software](https://www.g2.com/categories/sms-marketing) | Product | Price | Features | | --- | --- | --- | | ![Fin](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b34e5fb2190630dd5d5830f2b22fe140/fin.png)[Fin](https://www.g2.com/products/fin/reviews) Fin with your current helpdesk | $0.991 Outcome | Try Fin for 90 days, completely risk-free. If it's not the right fit, you can request a refund – no questions asked. Fin AI Agent works seamlessly with any helpdesk, including Zendesk, Salesforce, HubSpot, and more. Set up in under an hour Handles tickets, cases, emails, live chat, WhatsApp, SMS, and more Customizable tone and answer length Takes action to update external systems Transfers to agents directly in preferred Inbox | | ![Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://images.g2crowd.com/uploads/product/image/small_square/small_square_ecffbcc525c61efc944dafcc553f01b8/agentforce-marketing-formerly-salesforce-marketing-cloud.jpg)[Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews) Pro | Starting at $1,250.00Per Month | Personalized marketing automation with email solutions Email Marketing Content Creation Integration with Salesforce Sales Cloud | | ![TextUs](https://images.g2crowd.com/uploads/product/image/small_square/small_square_7de8abe8e40710e4450f43b128451d2e/textus.png)[TextUs](https://www.g2.com/products/textus/reviews) Essentials | Starting at $99.001 Base Subscription Per Month | Perfect plan for organizations or teams getting into texting and want to enhance their conversion rates. 2 Accounts Campaigns / Automation Message Quality Indicator Standard Rate Limiting Standard Analytics Contact Intelligence | Various alternatives pricing & plans Pricing information for the above various Sonar alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller. ## Sonar Pricing Reviews (1) ![David G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "David G.") DG David G. Small-Business (50 or fewer emp.) 3/22/2023 "Unclear contract terms, excessive early termination fees" 0/5 What do you like best about Sonar? Communixating with customers via SMS is incredibly power. This particular service is sub-optimal. Review collected by and hosted on G2.com. What do you dislike about Sonar? Multiple messages that I pushed out through their system failed. There is no alert for this and the message failures were not due to anything that I did incorrectly. When asking for a credit for these failures, I was offered an amount much lower than I was willing to accept. I lost thousands in sales not realizing messages did not go through. When I attempted to close the account, I was told there would be a $600 early termination fee. I signed up over 2 years prior, but the contract auto-renews without notice or any approval required. Be careful. Review collected by and hosted on G2.com. What problems is Sonar solving and how is that benefiting you? It allows for quick and smooth communication with customers when it works. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic Sonar Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b34e5fb2190630dd5d5830f2b22fe140/fin.png "Product Avatar Image") Fin 4.5/5(3,901) [ Compare Now ](https://www.g2.com/compare/fin-vs-sonar) ##### Categories on G2 [Sales Engagement](https://www.g2.com/categories/sales-engagement)[Lead Capture](https://www.g2.com/categories/lead-capture)[SMS Marketing](https://www.g2.com/categories/sms-marketing) [Sales Engagement](https://www.g2.com/categories/sales-engagement)[Lead Capture](https://www.g2.com/categories/lead-capture)[SMS Marketing](https://www.g2.com/categories/sms-marketing)[Conversational Marketing](https://www.g2.com/categories/conversational-marketing)[Mobile Marketing](https://www.g2.com/categories/mobile-marketing) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which content creation tool integrates with design software?](https://www.g2.com/discussions/which-content-creation-tool-integrates-with-design-software)[Best user testing tool for new apps](https://www.g2.com/discussions/best-user-testing-tool-for-new-apps)[Which publisher ad servers give independent websites the best yield optimization and fill rate without requiring a full-time ad ops person to run them?](https://www.g2.com/discussions/which-publisher-ad-servers-give-independent-websites-the-best-yield-optimization-and-fill-rate-without-requiring-a-full-time-ad-ops-person-to-run-them) [What are the best IT compliance services for mid-market deployments requiring reliable uptime and consistent performance at scale?](https://www.g2.com/discussions/what-are-the-best-it-compliance-services-for-mid-market-deployments-requiring-reliable-uptime-and-consistent-performance-at-scale)[Best SaaS backup software for small businesses](https://www.g2.com/discussions/what-s-the-best-saas-backup-software-for-small-businesses)[What corporate volunteering software integrates with leading HRIS and CRM systems so volunteer hours and impact data flow into the tools the company already uses for reporting?](https://www.g2.com/discussions/what-corporate-volunteering-software-integrates-with-leading-hris-and-crm-systems-so-volunteer-hours-and-impact-data-flow-into-the-tools-the-company-already-uses-for-reporting) [Show MoreShow Less](javascript:void(0);)