---
title: Sonar Reviews
meta_title: 'Sonar Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Sonar works for a business like yours.
aggregate_rating:
  rating_value: 3.5
  review_count: 1
  scale: '5'
date_modified: '2026-06-04'
parent_category:
  name: Other Services
  url: https://www.g2.com/categories/other-services-a3556bb7-df48-4d51-af00-82ad0505f4c5
---

# Sonar Reviews
**Vendor:** Sonar Software  
**Category:** [Other B2B Services Providers](https://www.g2.com/categories/other-b2b-services)  
**Average Rating:** 3.5/5.0  
**Total Reviews:** 1
## About Sonar
Sonar is a modern BSS/OSS (business & operations support system) built for ISPs. We unify billing & rating, service provisioning, network management, inventory, CRM, and support/ticketing in one intuitive platform—with open APIs and deep integrations—so teams work from a single source of truth. Operator outcomes: faster activations, fewer truck rolls, first-bill accuracy, automated collections, proactive support, and clear visibility from lead → install → service → renewal. Sonar helps regional and rural providers scale efficiently, launch new services quickly, and deliver standout customer experiences. Use Cases: Broadband billing, usage rating, taxes, dunning Zero-touch provisioning, IPAM, AAA, NAS, ONU/CPE workflows NOC + help desk: SLA tracking, self-service, CSAT Asset & warehouse inventory with RMA tracking Field operations, installs, change orders, and automations




## Sonar Reviews
  ### 1. Organizational Aid with Room for Improvement

**Rating:** 3.5/5.0 stars

**Reviewed by:** Chris  B. | Tower Tech, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 26, 2025

**What do you like best about Sonar?**

I use Sonar for work and everyday tasks. I've found that it helps organize all of our software and customer base effectively. Sonar also links up with CNMisha, a monitoring system for Cambium Networks, which is quite beneficial. Overall, it does a really good job of helping field techs stay organized, remain on task, and easily reach any device they need while in the field. Sonar has become an all-around tool for us, replacing the need for using four or five different apps by keeping everything in one app, which is great for organization and obviously saves time. It's very malleable to what you need as far as service goes and how you can use it. While it can be a bit difficult to set up, having an IT professional can help greatly, and once it’s set, it’s fantastic, especially if you're using multiple apps to function your everyday business life.

**What do you dislike about Sonar?**

It's a little difficult to set up without a knowledgeable IT person. It is slow at times, takes a while to load, and crashes often. There are also issues with uploading photos for jobs.

**Recommendations to others considering Sonar:**

Don't

**What problems is Sonar solving and how is that benefiting you?**

I find Sonar helps organize our software and customer base, links with monitoring systems, and keeps everything in one app, saving time. It does a good job of organizing for field techs, helping them stay on task and reach devices easily.



- [View Sonar pricing details and edition comparison](https://www.g2.com/products/sonar-2025-10-29/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-19+03%3A26%3A42+-0500&secure%5Bsession_id%5D=ebb87f8c-07a7-407b-a201-8c7176602d58&secure%5Btoken%5D=f77f27fc84d2d0196d16402cf53dd4d5dcccb0ea5bf62f88979af95a27621822&format=llm_user)

## Sonar Features
**Planning**
- Needs Assessment
- Resource Allocation
- Stayed within Budget
- Statement of Work
- Best Practices

**Delivery**
- Technical Expertise
- Met Deadlines
- Meeting Management
- Project Updates
- Scope Management
- Roll-out

**Team Quality**
- Change Management Skills
- Executive Presence
- Vertical Expertise
- Technology Partnerships

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