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Sonar

](/products/sonar-2025-10-29/reviews)

(1)3.5/5

Sonar is a modern BSS/OSS (business & operations support system) built for ISPs. We unify billing & rating, service provisioning, network management, inventory, CRM, and support/ticketing in one intuitive platform—with open APIs and deep integrations—so teams work from a single source of truth. Operator outcomes: faster activations, fewer truck rolls, first-bill accuracy, automated collections, proactive support, and clear visibility from lead → install → service → renewal. Sonar helps regional and rural providers scale efficiently, launch new services quickly, and deliver standout customer experiences. Use Cases: Broadband billing, usage rating, taxes, dunning Zero-touch provisioning, IPAM, AAA, NAS, ONU/CPE workflows NOC + help desk: SLA tracking, self-service, CSAT Asset & warehouse inventory with RMA tracking Field operations, installs, change orders, and automations

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