It's easy to use and has great flexibility. It's easy to recreate surveys for the efuture Review collected by and hosted on G2.com.

Having to renew the non-profit account is inconvenient Review collected by and hosted on G2.com.

Sogolytics is user-friendly. We have been using it for years. On the few occasions when we've had to contact support, we have always received prompt responses. We switched to Sogolytics after using a competitor for a short period of time. When we contacted the competitor for support, we just never received a response. I appreciate Sogolytics responsiveness. They also offer a nonprofit license, which is very helpful to us. Review collected by and hosted on G2.com.

It can be frustrating when the nonprofit license expires each year without any notification. We usually only know when it has expired if we try to send out a survey and receive an error message. Having to reach out to Sogolytics to extend the license when we really need to send out a survey can be frustrating. I wish that we would receive an email letting us know when the license is about to expire or has just expired. Review collected by and hosted on G2.com.

Sogolytics has been a great tool for our nonprofit organization - we collect data about our programs and it is helpful for organizing meetings and events. Their support team is always readily available and quickly resolves our questions. Review collected by and hosted on G2.com.

I have had positive experiences using Sogolytics Review collected by and hosted on G2.com.

When Firefighters Without Borders needed a survey platform, we did a lot of research on the existing options and chose SoGoSurvey because it has the best features. We love the different question types, the premade surveys and the interface, which is not only easy to use but looks amazing. Highly recommend it for other non-for-profits. Review collected by and hosted on G2.com.

I have not encountered any features that are missing. Review collected by and hosted on G2.com.

Sogolytics is a great tool for staying in touch with customers, employees, community, etc. The software is easy to use, generates appealing surveys, and is easy to send out and review results. Fantastic survey tool. Review collected by and hosted on G2.com.

I have no dislikes everything work great for us. Review collected by and hosted on G2.com.

The best part is it is so intuitive. When i started exploring by looking at the video tutorials, it was so easy to understand and use. And then the user interface is nicely done with pop up messaging to inform about functions and how it means. Customer service performance is second to none! responsiveness and ability to resolve issues is commendable for sure! Amazing tool for research project! Review collected by and hosted on G2.com.

the only that i feel can be improved is the processing time from the moment the link is clicked and the intersection between pages. Review collected by and hosted on G2.com.

We find SoGoSurvey simple to use and full of features allowing us to do any kind of survey that we need to do whether a simple questionaire or a multi-level feedback form. We continue to be impressed by the ability to produce our surveys in a variety of formats whether it be a targeted mailshot or embedding into our website along with other options. We currently supply our participants with a direct hyperlink to our various forms and questionnaires along with using the embedded feature for when we want to capture information from people visiting our website or for when we run a conference. We also really like the way the system is being constantly updated with new features and support is excellent with them replying to any emails we have sent them within the hour if not within minutes of being sent. Gives us great confidence in this platform! All in all SoGoSurvey is a vast, fleshed out and very efficient survey system that we highly recommend to anyone out there. Review collected by and hosted on G2.com.

We haven't found anything we dislike with SoGoSurvey. Review collected by and hosted on G2.com.

The convenience of creating, implementing, and sending polls quickly. It makes questionnaires a breeze, and all the data is in one place to review for reports. Review collected by and hosted on G2.com.

Sometimes there are glitches in the polls and they have to be duplicated to work. But this has only happened twice in our many years of service. Review collected by and hosted on G2.com.

Me SoGoSurvey is a great tool that allows you to:

Automate data collection and analysis, and identify trends, demands and customer behaviors.

Through APIs, you can collect automated feedback.

By closing the loop with an integrated case management solution, you can increase customer retention.

It provides you with useful information such as sentiment analysis and segmentation. Review collected by and hosted on G2.com.

The cost of a SoGoSurvey subscription is extremely high compared to the alternatives.

To make it simpler and easier, I would like to visualize the SoGoSurvey user interface in a simplified way.

I wish there were more possibilities for question types in SoGoSurvey. Review collected by and hosted on G2.com.

Great survey tools you can use for services evaluation Review collected by and hosted on G2.com.

More options should be recommended and introduced Review collected by and hosted on G2.com.