--- title: Softbrik Feedback Reviews meta_title: 'Softbrik Feedback Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 10 reviews by the users' company size, role or industry to find out how Softbrik Feedback works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 10 scale: '5' date_modified: '2026-09-22' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Softbrik Feedback Reviews **Vendor:** Softbrik **Category:** [Survey Software](https://www.g2.com/categories/survey) **Average Rating:** 4.3/5.0 **Total Reviews:** 10 ## About Softbrik Feedback Softbrik revolutionizes customer experience and engagement with Voice AI based customer feedback, surveys & support tools. Communicate with customers Voice-to-Text Messages in over 30 languages on the browser. Replace live calls with AI grouped 2-way voice messages & increase NPS engagement by up to 70% while reducing cost of support by 80%. ## Softbrik Feedback Reviews ### 1. My Review On Softbrick Feedback **Rating:** 4.5/5.0 stars **Reviewed by:** Harsh G. | Associate, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** April 05, 2022 **What do you like best about Softbrik Feedback?** This software helps me to create a good survey form. Through which I can get good response from my respondents for survey. I really like this software. Whenever I need people opinion of my organization. I go with this software. I suggest every organization to use this software for collecting data from people. **What do you dislike about Softbrik Feedback?** There is nothing to dislike about this. This software helps organization and their people for collecting data in a very good way. It is very easy to use. I suggest every organization to use this software for people opinion. **What problems is Softbrik Feedback solving and how is that benefiting you?** Whenever I need people opinion of my organization than i go with this software. I can create a good feedback form with the help of this. It really helps me to do my job in a very good way. It also saves my time for creating good feedback form. This software helps me a lot for collecting data. ### 2. Voice of customer **Rating:** 4.5/5.0 stars **Reviewed by:** CA. Krishna V. | Senior Tax Associate, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** June 07, 2022 **What do you like best about Softbrik Feedback?** This is an end consumer feedback process application used by entities to understand customer needs, enabling them to cater to these needs and achieve their objectives. **What do you dislike about Softbrik Feedback?** Personally, I haven't seen any significant disadvantages in using this app, but sometimes people do not provide accurate feedback due to ignorance, which needs to be considered. **Recommendations to others considering Softbrik Feedback:** It's good to be considered. **What problems is Softbrik Feedback solving and how is that benefiting you?** We have received much feedback from customers about our products and services, allowing us to understand the voice of the customer and cater to their needs. ### 3. Excellence **Rating:** 5.0/5.0 stars **Reviewed by:** Vikas W. | T, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** August 18, 2022 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Softbrik Feedback?** It's a good helpful and knowledgeable also it help to solve daily basis problams **What do you dislike about Softbrik Feedback?** Nothing like that which is ever disliking about this all are helpful and knowledgeable on daily basis **What problems is Softbrik Feedback solving and how is that benefiting you?** Softbrik feedback is helpful on daily basis to respond to customers facing issue ### 4. Great tool our customers ever like **Rating:** 3.5/5.0 stars **Reviewed by:** Ankit S. | SEO Analyst, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** January 19, 2022 **What do you like best about Softbrik Feedback?** I like Softbrick because by using this our customers feel very comfortable by giving feedback to our services and our offerings, we mostly use Google docs and website forum with Softbrick when we need feedback from clients. **What do you dislike about Softbrik Feedback?** Actually, there is almost nothing I don't like in Softbrick, but sometimes I am afraid that my data is secure or not because we don't want to open our customer's details. Also need to improve voice cancellations. **What problems is Softbrik Feedback solving and how is that benefiting you?** We got feedback from almost every client after using Softbrick because it's easy to use and also saves time. We don't have every customer's feedback before Softbrick but customers enjoy giving oral feedback. ### 5. Softbrik Review **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Computer Games | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** January 07, 2022 **What do you like best about Softbrik Feedback?** I like this tool allows my players a way to input joys and frustrations through voice instead of through typing. Much of the barrier between communication with a person is because of the knowledge barrier in typing. For our older customers, we love that they would be able to vent issues without worry of typing. **What do you dislike about Softbrik Feedback?** I am currently unaware of what the limitations would be for a worldwide game. How does the translation work across dialects to ensure that we are receiving the correct sentiment from the customer. **What problems is Softbrik Feedback solving and how is that benefiting you?** We are definitely widening the effective communication possible between the customer and ourselves. This will be able to help speed up correspondence and lift overall customer satisfaction. ### 6. Feedback of Softbrik **Rating:** 4.0/5.0 stars **Reviewed by:** Almas K. | Human Resource Representative, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** January 06, 2022 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Softbrik Feedback?** The thing that I like about it is that Softbrik is very easy to use and customizable and helps take feedback without installing any app. **What do you dislike about Softbrik Feedback?** The price of the tool is very high, and the plans are costly. **Recommendations to others considering Softbrik Feedback:** The product is good but can be better. **What problems is Softbrik Feedback solving and how is that benefiting you?** My company is using Softbrik for managing our workforce. ### 7. Softbrick Review **Rating:** 5.0/5.0 stars **Reviewed by:** Viraj M. | Executive HR, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** November 09, 2021 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Softbrik Feedback?** It is one of the best and reliable tool for getting the feedback of your software directly from users and customers. **What do you dislike about Softbrik Feedback?** There is no dislike about the tool. However, the cost of the product is something which the company can relook and rework upon. Some features of the tool should be more simple to operate. **What problems is Softbrik Feedback solving and how is that benefiting you?** It is one of the best tools to handle feedback and analysis out of it. It is one of the best problem solutions and a very close-ended feedback method. ### 8. How better could you ever capture your voice better? **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** November 11, 2021 **What do you like best about Softbrik Feedback?** Definitely the thing one likes more about this software is that you strictly do not require to install the app to avail of the capturing of the voice feedback. Easy to use with mobile browsers as well. **What do you dislike about Softbrik Feedback?** As with every new software, you won't find easy ways to integrate it with most common apps like Teams, Zoom, etc. Compared to other products, this has more minor functionalities. **Recommendations to others considering Softbrik Feedback:** Give it a try and compare them with other products, you'll find it more reliable. **What problems is Softbrik Feedback solving and how is that benefiting you?** I use the software to give feedback and to receive them as well. Benefits include having a database with all of them collected and thus improving sales/customers. ### 9. Customer service is up to mark **Rating:** 5.0/5.0 stars **Reviewed by:** Bansh P. | Team Leader, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** November 05, 2021 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Softbrik Feedback?** This tool is highly efficient in capturing voice feedback. We can integrate the same over mobile devices, websites. **What do you dislike about Softbrik Feedback?** Everything is working as expected. No negative experience till now. **What problems is Softbrik Feedback solving and how is that benefiting you?** Installation is quite easy, and anyone having little technical skill can do this. Technical support also provide end to end support around this. ### 10. Good feedback system **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** November 10, 2021 **What do you like best about Softbrik Feedback?** Quick responses from customers. This helps in avoiding product failures **What do you dislike about Softbrik Feedback?** Can't get specific details from customers **What problems is Softbrik Feedback solving and how is that benefiting you?** Instant feedbacks assist in managing problems live to avoid further failures ## Softbrik Feedback Discussions - [I wonder what you do to keep the application up to date, how do you provide this?](https://www.g2.com/discussions/i-wonder-what-you-do-to-keep-the-application-up-to-date-how-do-you-provide-this) - 1 comment, 1 upvote - [View Softbrik Feedback pricing details and edition comparison](https://www.g2.com/products/softbrik-feedback/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-29+20%3A47%3A44+-0500&secure%5Bsession_id%5D=38c1c892-9657-468f-88f5-52ad4f86ba17&secure%5Btoken%5D=22cff5ec76998d5f306f0d62381f45cff338b4658bcffc5cb89b48ca19438220&format=llm_user) ## Softbrik Feedback Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Survey Management** - Survey Builder - Customizable Questions - Templates - Survey Distribution - Mobile Survey - Site Intercept Survey - Pulse Surveys **Survey Customization** - Question Branching - Branding - Multimedia Support - Multilingual Surveys **Survey Insights** - Reporting & Analytics - BI Tools Integration - Data Exporting - Permissions - Collaboration Tools - Presentation Tools - Data Analysis Tools - Real-Time Data - Visual Analytics **Agentic AI - Survey** - Adaptive Learning - Proactive Assistance - Decision Making - Dynamic Content **Additional Functionality** - Single Sign On - Phone Polling - Online Polling - Support Audio/Images/Video - Engagement Tracking - Question Library - Data Visualization - Survey/Poll Management - Generative AI - Word Clouds - Alerts/Notifications - AI Copilot - Customizable Fields - Template Management - Email Management - Interactive Content - Q&A Management - Surveys & Feedback - Activity Tracking - Feedback Management - API - Data Cleansing - Email Marketing - Data Security - Anonymous Feedback - URL Customization - Question Piping - Offline Response Collection - Activity Dashboard - NPS Survey Structure - Drag & Drop - Data Import/Export - Response Validation - Customer Segmentation - Response Quotas - Multi-Language - Sentiment Analysis - Email Reminders - Gamification - Randomization ## Top Softbrik Feedback Alternatives - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) - 4.4/5.0 (23,683 reviews) - [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) - 4.4/5.0 (2,914 reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - 4.6/5.0 (45,694 reviews)