1. [Home](https://www.g2.com/) 2. ... 3. [Survey Software](https://www.g2.com/categories/survey) 4. [Softbrik Feedback Discussions](https://www.g2.com/products/softbrik-feedback/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_6b4162ffaf4fae47e8cd5b3d67f93ee2/softbrik-feedback.jpeg "Product Avatar Image") ](/products/softbrik-feedback/reviews) [ Softbrik Feedback ](/products/softbrik-feedback/reviews) (10)4.3/5 Softbrik revolutionizes customer experience and engagement with Voice AI based customer feedback, surveys & support tools. Communicate with customers Voice-to-Text Messages in over 30 languages on the browser. Replace live calls with AI grouped 2-way voice messages & increase NPS engagement by up to 70% while reducing cost of support by 80%. Show More * * * ### 50.0 Nps Score Already have Softbrik Feedback? ### All Softbrik Feedback Discussions Search Most CommentedMost HelpfulPinned by G2Newest All DiscussionsDiscussions with CommentsPinned by G2Discussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Pinned by G2 Newest Filter by All Discussions Discussions with Comments Pinned by G2 Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • almost 3 years ago More Options - [ # What is Softbrik Feedback used for? ](/discussions/what-is-softbrik-feedback-used-for) What is Softbrik Feedback used for? [ survey software ](https://www.g2.com/tags/survey-software) * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Softbrik+Feedback+questions+and+get+answers+from+expert+users+in+our+Softbrik+Feedback+Discussions+section.&title=Softbrik+Feedback+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsoftbrik-feedback%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Softbrik+Feedback+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsoftbrik-feedback%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsoftbrik-feedback%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Softbrik+Feedback+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsoftbrik-feedback%2Fdiscuss%0aAsk+Softbrik+Feedback+questions+and+get+answers+from+expert+users+in+our+Softbrik+Feedback+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Softbrik+Feedback+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsoftbrik-feedback%2Fdiscuss%0aAsk+Softbrik+Feedback+questions+and+get+answers+from+expert+users+in+our+Softbrik+Feedback+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Software D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Software D.") SD Loading... [Software D.](https://www.g2.com/users/f7c7da86-41a0-4990-ab7f-61c1ad8c57e6 "Software D.") • almost 5 years ago Assistant Software Test Specialist Assistant Software Test Specialist More Options - [ # I wonder what you do to keep the application up to date, how do you provide this? ](/discussions/i-wonder-what-you-do-to-keep-the-application-up-to-date-how-do-you-provide-this) [ survey software ](https://www.g2.com/tags/survey-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Softbrik+Feedback+questions+and+get+answers+from+expert+users+in+our+Softbrik+Feedback+Discussions+section.&title=Softbrik+Feedback+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsoftbrik-feedback%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Softbrik+Feedback+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsoftbrik-feedback%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsoftbrik-feedback%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Softbrik+Feedback+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsoftbrik-feedback%2Fdiscuss%0aAsk+Softbrik+Feedback+questions+and+get+answers+from+expert+users+in+our+Softbrik+Feedback+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Softbrik+Feedback+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsoftbrik-feedback%2Fdiscuss%0aAsk+Softbrik+Feedback+questions+and+get+answers+from+expert+users+in+our+Softbrik+Feedback+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ## Start a New Software Discussion Have a software question? Get answers from real users and experts [Start A Discussion](/products/softbrik-feedback/discussions/new) * * * ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_6b4162ffaf4fae47e8cd5b3d67f93ee2/softbrik-feedback.jpeg "Product Avatar Image") ### Have you used Softbrik Feedback before? Answer a few questions to help the Softbrik Feedback community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/authorize?form=signup&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsoftbrik-feedback%2Fdiscuss%3Fsmall_ask%3Dsoftbrik-feedback) No ## Top Contributors in Softbrik Feedback 1 ![Ashley B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ashley B.") AB Loading... ### [Ashley B.](https://www.g2.com/users/1d580fc0-e120-4a00-839e-d042553420e6 "Ashley B.") Customer Service Representative 1 pt 2 ![Software D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Software D.") SD Loading... ### [Software D.](https://www.g2.com/users/f7c7da86-41a0-4990-ab7f-61c1ad8c57e6 "Software D.") Assistant Software Test Specialist 1 pt