--- title: Soft-Pro CRM Reviews meta_title: 'Soft-Pro CRM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Soft-Pro CRM works for a business like yours. aggregate_rating: rating_value: 5.0 review_count: 2 scale: '5' date_modified: '2026-07-17' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Soft-Pro CRM Reviews **Vendor:** Soft-Pro Ltd **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 5.0/5.0 **Total Reviews:** 2 ## About Soft-Pro CRM Soft-Pro WebCRM | Sales, clients, deals, operational accounting Web-base CRM-system for cargo transportation and logistics companies | Sales, clients, deals, operational accounting... ## Soft-Pro CRM Pros & Cons **What users like:** - Users praise the **top-tier customer support** and training offered by Soft-Pro CRM, enhancing their overall experience. (1 reviews) - Users value the **ease of use** in Soft-Pro CRM, finding it user-friendly with excellent support and management features. (1 reviews) - Users enjoy the **easy customization** options of Soft-Pro CRM, enhancing user experience and administrative management. (1 reviews) - Users love the **easy tracking** features of Soft-Pro CRM, enhancing efficiency with user-friendly tools and comprehensive reports. (1 reviews) - Users appreciate the **widemange of integrations** Soft-Pro CRM offers, enhancing usability and efficiency in their workflow. (1 reviews) - User-Friendly (1 reviews) **What users dislike:** - Users face **feature issues** with Soft-Pro CRM, particularly in managing multiple transactions and accessing tasks efficiently. (1 reviews) - Users find **limited customization** options in Soft-Pro CRM, which hinder effective management of transactions and tasks. (1 reviews) - Users find the **missing features** in Soft-Pro CRM limit their efficiency, such as handling multiple properties and task access. (1 reviews) ## Soft-Pro CRM Reviews ### 1. User-Friendly With Top-Tier Support, Training, and Integrations **Rating:** 5.0/5.0 stars **Reviewed by:** Amanda G. | Realtor, Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2026 **What do you like best about Soft-Pro CRM?** It’s very user-friendly and offers a wide range of integrations. The support and training are top-tier, and the ongoing development of new features keeps the closing process current and in step with the times. I also love the worklists, reports, and ease of administrative management. **What do you dislike about Soft-Pro CRM?** The file setup isn’t always deal-friendly for every type of transaction. For example, it can be difficult to manage a closing on multiple properties within the same SoftPro file. I also wish I could use the platform with split screens, that multiple users could access the same file at the same time, and that we could delete unnecessary items when they’re no longer needed. I also wish that it was easier to access immediately due tasks . **What problems is Soft-Pro CRM solving and how is that benefiting you?** It's not a communications database, but it's fantastic for real estate transaction processing. ### 2. Web-base CRM-system for cargo transportation and logistics companies **Rating:** 5.0/5.0 stars **Reviewed by:** Alexey S. | Руководитель веб-направления в «Софт Про Групп», Small-Business (50 or fewer emp.) **Reviewed Date:** July 20, 2022 **What do you like best about Soft-Pro CRM?** This software will be most useful for cargo transportation and logistics companies - clients/deals/etc **What do you dislike about Soft-Pro CRM?** ---------------------------------------- **What problems is Soft-Pro CRM solving and how is that benefiting you?** "All-in-one" soft - this is a main benefit) - [View Soft-Pro CRM pricing details and edition comparison](https://www.g2.com/products/soft-pro-crm/reviews?qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-06+23%3A18%3A43+-0500&secure%5Bsession_id%5D=95da4c29-0260-4223-9e60-548cd73a745a&secure%5Btoken%5D=62de19b369b98ada54bb4c484ac847163ba96dad9521279356e6e96fad93d4fe&format=llm_user) ## Soft-Pro CRM Integrations - [FedEx Ship Manager](https://www.g2.com/products/fedex-ship-manager/reviews) ## Soft-Pro CRM Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management - Contract/License Management **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics - Email Management - File Management - Deal Management **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics - Workflow Management - Opportunity Management - Sales Pipeline Management - Reporting/Analytics - Calendar Management - Pipeline Management - Content Management - Communication Management - Visual Analytics - Template Management - Predictive Analytics - Document Management - Channel Management - Commission Management - Field Sales Management **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support - Third-Party Integrations - Social Media Integration - Customer Support - Multi-Channel Social Integration **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation - Mobile Access - Lead Generation **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - Third-Party Integration - Internal Chat Integration - Collaboration Tools - Prospecting Tools - Real-Time Data **Generative AI** - AI Text Generation - Generative AI - Proposal Generation **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Calendar/Reminder System **Additional Functionality** - Search/Filter - Alerts/Notifications - Data Import/Export - Lead Capture - Batch Processing - Email Tracking - Tagging - Pipeline Reports - Drag & Drop - Segmentation - Customizable Fields - Role-Based Permissions - Interaction Tracking - CRM - Document Storage - AI Copilot - Contact Database - Referral Tracking - Quotes/Estimates - Multi-Channel Communication - Lead Qualification - Marketing Automation - Email Templates - Sales Reports - Customer Journey Mapping - Reminders - Lead Scoring - Data Security - Customizable Reports - Calendar Sync - For Startups - Performance Metrics - Sales Trend Analysis - For iPad Devices - Customizable Templates - Activity Tracking - Reporting & Statistics - For Mac Devices - Landing Pages/Web Forms - Lead Nurturing - Gamification - Prioritization - Web-based Deployment - Softphone - Single Sign On - Customer Database - Event Triggered Actions - Mobile App - Email Sequences - Customer Segmentation - Lead Assignment - For Small Businesses - Live Chat - Business Card/Badge Scanning - Data Visualization - Customer Social Profiles - Social Promotion - Monitoring - Engagement Tracking - Social Media Monitoring - Customer Engagement - Sentiment Analysis - Brand Tracking - Audience Targeting - Workflow Automation ## Top Soft-Pro CRM Alternatives - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,680 reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,242 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - 4.4/5.0 (13,295 reviews)