
I like consolidating our social and reviews down to one platform. Their support team was incredible about onboarding and accommodating specific feature requests - super quick to respond, pleasant and flexible. It's also priced super fairly. Review collected by and hosted on G2.com.
I don't think the UX is very intuititve. I've used it over 50 times, and often click into the wrong screen a few times before finding my way to the review link. I also don't think the review landing page is ideal, though their team worked with us to customize. Performance-wise had some troubles getting campaign emails to land in inboxes, and though it wasn't immediately evident how to fix, their support team helped with that. Review collected by and hosted on G2.com.




